The Westin Cincinnati

Hotels
•
Westin
8.3 (1030 reviews)
21 East 5th Street , Cincinnati , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good room quality
Cons:
Lacking some amenities
Confusing parking

Categories

Cleanliness
8.55
Room was perfect, clean and well kept.
Service
9.05
Staff was excellent, friendly, and attentive.
Location
8.55
Location was perfect, close to attractions.
Room Quality
8.05
Room quality was very good, comfortable with a nice view.
Amenities
7.55
Some amenities were lacking, like a microwave.
Value for Money
8.05
Good value considering the location and room quality.
Food and Beverage
8.05
Breakfast service was good with attentive staff.
Overall Experience
8.55
Overall a great experience, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:06

Property Description

Luxurious Accommodations
Experience modern rooms at the Cincinnati Westin with floor-to-ceiling windows, plush bedding, and convenient amenities like a flat-screen TV and in-room safe.

Delicious Dining Options
Start your day with a delicious continental breakfast featuring hot coffee, fresh fruit, and pastries. For lunch and dinner, indulge in seafood delights at McCormick & Schmick’s Seafood Restaurant.

Convenient Business Services
Stay productive with access to the on-site business center offering fax and photocopying services.

Book your stay at the Cincinnati Westin today for a perfect blend of luxury, convenience, and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 21 per day.

Location

Guest Reviews

8.3
Based on 1030 reviews
Cleanliness: 8.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
E
Echo • couple • us
8
2026-02-12 • via Nuitee
M
Mary • couple • us
9
We had a great Westin Cincinnati. It was conveniently located in a short walk to stadiums, restaurants, and various acti
Pros:

The property was in a convenient location. The parking garage was very close, which was nice.

Cons:

The elevators were tricky to figure out. We did not get a heads up about them during check in, so until we figured out what we were supposed to do, it took a while to get to our room.

2026-01-31 • via Nuitee
H
Holly • couple • us
10
2026-01-24 • via Nuitee
D
DAVID • couple • us
10
The Westin sets the bar for every hotel in the World!!!! Great Staff Great Hotel!!!
Pros:

My wife and I are not ones to ever fill out a survey, but our experience at the Westin most definitely warrants one. We called in early to see if we could check in early and spoke on the phone with Frances who was delightful and let us know that she was looking forward to seeing us when we arrived. We made our way to the front desk and there she was with a big smile and a personality larger than life. She genuinely wanted to know why we were staying at the Westin in which we told her that we were these for nothing more than a date night. She proceeded to make several recommendation on things we could do around town but being from the area we had a good idea of what we wanted to do. WOW, we thought, we never met anyone at any hotel quite like her. What a way to make a first impression. Our room was perfect, room 515 overlooking Fountain Square and all the lights set up on it made it extra special. The room was clean and well kept. Usually you can find something wrong with the room but this room and the bathroom looked perfect. The next morning, everyone was so kind getting to the breakfast area from the chefs making our omelets to the lady making our coffees. The gentleman who cleared the table was incredibly professional and looked like he walked out of the GQ magazine with his finely pressed vest and his well groomed beard. We made sure to stop by there front desk on our way out to say goodbye to Frances who wanted to know all about our night out on the town. When we grabbed our bags and headed to the garage, the entire staff was there to say good-bye to us. My wife gave them the greatest compliment by saying, “ I feel like we are leaving family”. Truly we recommend the Westin. What an experience and to just get away from the kids and focus on us as a couple, it was a great experience. Thank you, Thank you. Thank you.

Cons:

It was perfect

2026-01-21 • via Nuitee
B
Brian • couple • us
1
Hotel accommodations not as advertised. Customer service horrible to address the false advert
Cons:

Advertised as parking included as an accommodation; however after booking the local hotel informed us we couldn’t park our van there because it was too tall. We had to find a new location and neither booking.com nor the hotel would confirm it was cancelled after a week of phone calls and emails. Both pointed the finger at each other saying the other had to be the one to cancel. No one was in charge.

2026-01-20 • via Nuitee
M
Maria • family_with_children • us
10
Our stay was comfortable and pleasant. We only stayed for one night.
Pros:

Breakfast was delicious. Great choices for menu.

Cons:

You need another person to help with cooking the breakfast. The person cooking was amazing! He worked so quickly and efficiently, but there was a long waiting line. Another cook would be helpful.

2026-01-19 • via Nuitee
R
Roy • couple • us
10
2026-01-19 • via Nuitee
T
Tasha • couple • us
10
2026-01-19 • via Nuitee
M
melissa • family_with_children • us
8
Pros:

It was very clean.

Cons:

Nothing.

2026-01-19 • via Nuitee
J
Jeffrey • extended_group • us
10
Pros:

Location

Cons:

Cost 320$ is a little steep

2026-01-19 • via Nuitee
D
David • couple • us
9
Pros:

Location to the Great American Ballpark.

Cons:

The parking garage.

2026-01-19 • via Nuitee
T
Tammy • couple • us
10
It was very nice.bed was very comfortable room was clean and spacious
Pros:

Booking.com

Cons:

Nothing

2026-01-19 • via Nuitee
J
Jeffrey • couple • us
9
It was a pleasure to stay at the Westin.
Pros:

location, easy access to expressway.

2026-01-19 • via Nuitee
S
Stephanie • couple • us
10
Pros:

The staff were so friendly and accommodating!

2026-01-19 • via Nuitee
S
Supacha • solo_traveller • us
10
2026-01-19 • via Nuitee
G
Gerald • couple • us
8
2026-01-19 • via Nuitee
J
Jeffrey • extended_group • us
10
Love the staff. Professional and welcoming. Room was beautiful.
Pros:

Bed and room was beautiful.

Cons:

The electrical outlets which were at floor level. It would have been more helpful to have a few at desk and night stand level. Just a small suggestion.

2026-01-19 • via Nuitee
J
Jeff • couple • us
10
2026-01-19 • via Nuitee
D
Debi • couple • us
8
2026-01-19 • via Nuitee
C
Charles • couple • us
9
I had a great time!
Pros:

N/A

2026-01-19 • via Nuitee