The Westin Cincinnati

Hotels
Westin
8.3 (1056 reviews)
21 East 5th Street , Cincinnati , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good room quality
Cons:
Lacking some amenities
Confusing parking

Categories

Cleanliness
8.55
Room was perfect, clean and well kept.
Service
9.05
Staff was excellent, friendly, and attentive.
Location
8.55
Location was perfect, close to attractions.
Room Quality
8.05
Room quality was very good, comfortable with a nice view.
Amenities
7.55
Some amenities were lacking, like a microwave.
Value for Money
8.05
Good value considering the location and room quality.
Food and Beverage
8.05
Breakfast service was good with attentive staff.
Overall Experience
8.55
Overall a great experience, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:06

Property Description

Luxurious Accommodations
Experience modern rooms at the Cincinnati Westin with floor-to-ceiling windows, plush bedding, and convenient amenities like a flat-screen TV and in-room safe.

Delicious Dining Options
Start your day with a delicious continental breakfast featuring hot coffee, fresh fruit, and pastries. For lunch and dinner, indulge in seafood delights at McCormick & Schmick’s Seafood Restaurant.

Convenient Business Services
Stay productive with access to the on-site business center offering fax and photocopying services.

Book your stay at the Cincinnati Westin today for a perfect blend of luxury, convenience, and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 21 per day.

Location

Guest Reviews

8.3
Based on 1056 reviews
Cleanliness: 8.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
A
Ashley solo_traveller us
10
2026-04-17 via Nuitee
D
David solo_traveller us
10
2026-04-15 via Nuitee
E
Ethan couple us
8
2026-04-13 via Nuitee
A
Alexis extended_group us
10
Pros:

Great view! Great room! Great employees! Jovi at the front desk was so great to work with and she is so nice!!

2026-04-13 via Nuitee
P
Patrick family_with_children us
9
Great location and clean, comfortable room with friendly staff!
Pros:

Great location, clean, comfortable room

Cons:

A little noisy

2026-04-13 via Nuitee
C
Charlene couple us
10
2026-04-11 via Nuitee
D
Daniel family_with_children us
10
Visiting for a college tour. Hotel was perfect for experiencing Cincinnati
Pros:

Staff was friendly and helpful. Room and facilities were great. Exercise room was one of best I’ve experienced in a hotel.

2026-04-07 via Nuitee
J
Johnson family_with_children us
10
Pros:

Room was cleaned,staff was very nice, the view of the square was nice

Cons:

Pillows could've been a little bit firm

2026-04-06 via Nuitee
Y
Yorleidys couple us
10
2026-04-04 via Nuitee
J
jessica couple us
10
Pros:

Jalen at check in was awesome. Great hotel

2026-04-01 via Nuitee
K
Kathy couple us
3
Very disappointed for the cost!! Would not recommend
Pros:

Near the square

Cons:

Needs updated, not all staff speak English, refrigerator in my room did not work, asked for someone to look at it 3 times, no one came..

2026-04-01 via Nuitee
L
Levi couple us
1
2026-04-01 via Nuitee
R
Robert extended_group us
9
Very good location and very comfortable room. Modern Bathroom. Enjoyed my overall stay.
Pros:

Beds were very comfortable. Beautiful view of the Park and Fountain. Shower was excellent. Plenty of hot water.

Cons:

Television was dated and small. Could be upgraded to newer technology.

2026-03-31 via Nuitee
R
Ronald extended_group us
10
I truly feel this is a 5 star hotel based on my stay.
Pros:

It was centrally located such that all major events and restaurants were within walking distance.

Cons:

Coffee was hard to come by. There was a Starbucks in the building near the lobby but the equipment was not working.

2026-03-30 via Nuitee
S
steve family_with_children us
10
2026-03-30 via Nuitee
A
Arthur family_with_children us
10
2026-03-30 via Nuitee
M
Melvian couple us
1
2026-03-30 via Nuitee
C
CIANIKA couple us
1
It was hell!!!
Pros:

OUR ROOM WAS SO HOT 80 degrees up to 82 degrees! The AIR DID NOT WORK AT ALL!!! I have never been so damn hot!!! The hotel need to upgrade! The vents were dirty per usual!! They couldn’t transfer to another room due to opening day!! I am so mad we paid for this hotel!!! I literally had to prop our room door open!! So ghetto

Cons:

The air didn’t work it was so hot

2026-03-30 via Nuitee
M
Mckenzie couple us
10
2026-03-29 via Nuitee
A
Angela couple us
10
Would definitely stay again
Pros:

Everything

Cons:

Nothing

2026-03-28 via Nuitee