The Westin Cincinnati

Hotels
Westin
8.3 (1154 reviews)
21 East 5th Street , Cincinnati , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good room quality
Cons:
Lacking some amenities
Confusing parking

Categories

Cleanliness
8.55
Room was perfect, clean and well kept.
Service
9.05
Staff was excellent, friendly, and attentive.
Location
8.55
Location was perfect, close to attractions.
Room Quality
8.05
Room quality was very good, comfortable with a nice view.
Amenities
7.55
Some amenities were lacking, like a microwave.
Value for Money
8.05
Good value considering the location and room quality.
Food and Beverage
8.05
Breakfast service was good with attentive staff.
Overall Experience
8.55
Overall a great experience, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:06

Property Description

Luxurious Accommodations
Experience modern rooms at the Cincinnati Westin with floor-to-ceiling windows, plush bedding, and convenient amenities like a flat-screen TV and in-room safe.

Delicious Dining Options
Start your day with a delicious continental breakfast featuring hot coffee, fresh fruit, and pastries. For lunch and dinner, indulge in seafood delights at McCormick & Schmick’s Seafood Restaurant.

Convenient Business Services
Stay productive with access to the on-site business center offering fax and photocopying services.

Book your stay at the Cincinnati Westin today for a perfect blend of luxury, convenience, and comfort.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 21 per day.

Location

Guest Reviews

8.3
Based on 1154 reviews
Cleanliness: 8.55
Service: 9.05
Location: 8.55
Room Quality: 8.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
L
Linda family_with_children us
9
2026-07-17 via Nuitee
K
Kathy couple us
8
Overall Great Stay
Pros:

The rooms and beds were very comfortable, and the location was perfect. It was right near the Connector and was surprisingly quiet for being right on Fountain Square.

Cons:

A few things were inaccessible or broken while we were there. The restaurant Ingredients didn't have coffee drinks, only brewed coffee, because of a broken machine, and was closed well before 1pm as we were told. And the lower level restrooms were locked after hours even though we had room keys and were customers of the bar.

2026-07-17 via Nuitee
S
Sherry solo_traveller us
6
Ok
Pros:

Location

Cons:

No good bars or restaurants inside or close by

2026-07-16 via Nuitee
J
Johnson solo_traveller us
10
Pros:

Location near Reds game

Cons:

Shower floor was slippery

2026-07-16 via Nuitee
L
Leslie couple us
10
Cons:

The outdated shower. Need to upgrade.

2026-07-12 via Nuitee
E
Emilie solo_traveller us
1
More like a one star hotel- I've stayed in motels nicer and more updated.
Pros:

The staff was really nice.

Cons:

Room was old, outdated, bed was really old and uncomfortable, bathroom dirty and the ceiling was falling down. Just gross

2026-07-12 via Nuitee
B
Bruce couple us
4
2026-07-10 via Nuitee
F
Frank family_with_children us
10
2026-07-10 via Nuitee
M
Mary couple us
6
2026-07-09 via Nuitee
S
Samuel couple us
10
2026-07-09 via Nuitee
A
Alexis couple us
9
Friendly staff and great location!
2026-07-08 via Nuitee
J
Jeffrey couple us
9
2026-07-07 via Nuitee
H
Hamed couple us
10
Pros:

Everything was good but booking customer service was very bad

2026-07-06 via Nuitee
K
Kellen couple us
4
Westin Cincinnati needs an upgrade.
Pros:

The location was great. It was close to the fountain square. Also walking distance to the Great American Ballpark.

Cons:

The facility needs a major upgrade. The first room we had the shower felt like it would sink in. Once we started the shower a mildew and sewage smell came from the bathroom. Water was leaking on the floor from the shower. It was a mess. The friendly staff moved us to a new room right away. It’s time for the Westin to invest in a major renovation.

2026-07-06 via Nuitee
L
LaDarrius solo_traveller us
10
This is a solid stay in downtown Cincy
Pros:

This stay was a great location in downtown Cincinnati. The facility was very secure and the staff was great! Especially the front desk and our Valet during our stay was Logan G. He was amazing and went above and beyond to make sure me and my family felt comfortable staying at the Westin this past weekend!

2026-07-06 via Nuitee
J
Johnson solo_traveller us
6
Pros:

Staff was very nice

Cons:

Usually everything is good,this time there were some issues,
toilet seem to be leaking, refrigerator wasn't keeping my drinks cold,ice machine wasn't working,had to go to another floor, WiFi wasn't working, room temperature was working 😕

2026-07-06 via Nuitee
E
Erin solo_traveller us
10
2026-07-05 via Nuitee
J
Jason couple us
5
Pros:

Rooms look like they are in need of update and maintenance. Worn out looking.

Cons:

Rooms look like they are in need of update and maintenance. Worn out looking.

Parking was an issue if you have an oversized vehicle

2026-07-05 via Nuitee
D
Devin couple us
10
2026-07-05 via Nuitee
P
Patrice solo_traveller us
10
2026-07-01 via Nuitee