The Westin South Coast Plaza, Costa Mesa

Hotels
•
Westin
8.9 (434 reviews)
686 Anton Boulevard , Costa Mesa , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Excellent breakfast
Cons:
Rooms need update
Limited amenities
Cleanliness concerns

Categories

Cleanliness
8.61
The lobby smelled clean, but the room windows were filthy and the hotel showed signs of needing updates.
Service
9.58
The front desk clerk was friendly and the breakfast service was excellent.
Location
9.62
Awesome location close to the mall and other attractions.
Room Quality
8.07
Rooms felt dated and lacked adequate amenities, such as drawers and charging ports.
Amenities
8.1
Amenities felt limited; gym and options in the room were not up to standard.
Value for Money
9.06
Somewhat reflective of the experience but could improve with updates.
Food and Beverage
9.61
Breakfast was excellent, and service in the restaurant was very friendly.
Overall Experience
8.58
A good stay overall with strong aspects but needs improvements in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:07

Property Description

Luxurious Accommodations

Modern guest rooms with flat-screen cable TVs, plush robes, and slippers offer a comfortable stay. En suite spa treatments provide the ultimate relaxation at The Westin South Coast Plaza, Costa Mesa.

Recreational Amenities

Guests can enjoy the outdoor pool, sun terrace, and lighted tennis courts. A fitness center is also available for those looking to stay active during their visit.

Convenient Location

With Disneyland and Knotts Berry Farm a short drive away, and a complimentary airport shuttle to John Wayne Airport, this hotel offers both convenience and luxury for your stay.

Experience the perfect blend of comfort and convenience at our hotel. Book now to secure your unforgettable stay!

Important information:

Please note that dogs are only allowed on the property upon request, and restrictions may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Please present the credit card used to make this reservation upon check-in at the hotel. Please note: If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.9
Based on 434 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.1
Value for Money: 9.06
Food and Beverage: 9.61
Overall Experience: 8.58
G
Galit • family_with_children • il
10
Great stay
Pros:

The valet parking rate is normal and they are so nice and helpful. The reception guys are amazing so nice. The rooms are big , breakfast is very good. So nice to sit outside and hear the water.

2026-02-09 • via Nuitee
M
MARY • couple • us
6
none
Pros:

close to everything

Cons:

when check out they took the key but did not let us know that I have to use the key to open the gate. I got stuck and come back to get the qr code. but it didnt work I have to call in and they told me to go back but I said can they just open for me. finally they open for me. this is the part I dont like.

2026-01-19 • via Nuitee
G
Gregory • couple • us
9
very nice stay nice area
Pros:

didnt have breakfast. we went out for breakfast every morning.

Cons:

everything was fine. Staff was friendly. the hotel was clean

2026-01-19 • via Nuitee
E
EUGENIO • family_with_children • mx
8
Cons:

su oferta gastronómica hubiese esperado mas, en horarios, calidad de alimentos, menu amplio, y un lugar que estuviera a la altura que nos tiene acostumbrados la cadena

2026-01-18 • via Nuitee
T
Trien • family_with_children • vn
7
Staff are not professional .
Pros:

Terrible breakfast .

Cons:

Wait for 1 hour to get breakfast after order. Starbuck charge me two time for one order.

2026-01-15 • via Nuitee
J
Jill • couple • us
3
Staff is unhelpful and rude.
2026-01-12 • via Nuitee
P
Priscilla • couple • us
7
Was a nice place to stay
Pros:

Close to the mall

Cons:

No microwave laying to park

2026-01-05 • via Nuitee
H
Herman • couple • us
10
Great location, beautiful view
Pros:

Awesome location, there is a bridge to walk on to go to the mall

Cons:

Need some updates

2026-01-03 • via Nuitee
7
715minl • Family
2
Very Bad housekeeping
Pros:

Sheets had dirty stains on them when we checked in, we requested for them to be changed but housekeeping did not change them for 4 days even with daily reminders. We returned one day to find the bathroom floor full of hair after housekeeping "cleaned" it. There is also mold along the bathroom walls.

2026-01-02 • via Tripadvisor
J
JoAnn • family_with_children • us
10
Great stay in Costa Mesa
Pros:

The location is fantastic. We walked everywhere! The bed was super comfortable, the Christmas decorations were beautiful and the staff was very helpful.

2025-12-22 • via Nuitee
J
Jenny • solo_traveller • au
8
Perfect location for acccess to Segastrom theatre.Lovely helpful staff.
Pros:

N/A

Cons:

Starbucks/cafe closed

2025-12-18 • via Nuitee
M
markdeck • Solo travel • Palo Alto, California
6
Disapointing
Pros:

Have loved this place for years. But wow. What a steep downhill in just half a year. New temporary coffee bar is a mess. Staff not showing up. Very little food options. I know it’s temp but they should have done it better. Also the new 25 destination charge is awful Gym needs updating as well

2025-12-17 • via Tripadvisor
T
Trish • solo_traveller • nz
7
I have stated stayed at this property for over 30 years -it’s consistent but getting tired .
Pros:

The location is excellent due to proximity to the mall

Cons:

The coffee shop was under construction so annoying not to have access

2025-11-29 • via Nuitee
L
Lungfen • family_with_children • tw
9
2025-10-27 • via Nuitee
L
Lungfen • family_with_children • tw
9
2025-10-27 • via Nuitee
2
240ericu • Business
6
Just an OK stay.
Pros:

Visited the hotel for 2 nights in mid October 2025 for business purposes. Marriott Bonvoy Gold status, and was ‘upgraded’ (?) to a higher floor. Really need Platinum or higher to get a real ‘upgrade’.

Pros:
-Front desk clerk when I checked in Sunday night (i didn’t get his name but his ‘passion’ is cos-play) was incredibly nice and friendly. Check in process was quick, and he also did a nice job explaining the hotel features, etc.
-Hotel lobby smelled and looked clean - but they had a recent flood/damage and a good portion of the lobby near check-in was closed. It was also very loud due to blowers drying out the area. This should be considered a ‘con’ in the review, but the hotel provided me with a small daily credit for the inconvenience.
-Room was clean as expected.
-nice (small) fitness center. Had all the equipment you would need, but the ‘weight’ room was very tiny. Room with cardio equipment was larger and better stocked.
-nice pool area that was very clean.
-Breakfast in the lobby bar/restaurant was excellent. Louie (morning bartender and server) was VERY friendly and attentive. Food was delicious, and the service was strong. A very pleasant experience.
-Has a very nice outdoor courtyard (that’s also covered) off the lobby restaurant. The courtyard is next to a fountain/waterfall. It’s pleasant, but it’s also very loud for any casual conversation or work to really happen.
-Location was excellent. Less than a 10 minute Uber to SNA, and right next door to Water Grill (great for dinner). Also a short walk to South Coast Plaza mall if you need to do some high-end shopping. Good neighborhood around the hotel for morning exercise (run/walk).

Cons:
-Hotel needs an update. Everything feels dated (clean and well kept, but dated). Old carpeting, dark/dingy hallways. Room windows were filthy and difficult to see out of clearly.
-Gym was WAY too small. Weight room with 2 people in it felt packed.
-Westins have so much variability with in-room amenities. Charlotte Westin gets an ‘A’. This hotel gets a solid ‘C’. Lack of toiletry items (swabs, mouthwash, etc). These aren’t deal breakers, but they are noticeable when not in the room.
-the entire room had 2 small drawers in the console under the TV. If you unpack when traveling (i do whether 1 night or 2 weeks) this is just not adequate. Also only 4 hangers in the closet. This may seem like a small gripe, but i don’t like living out of a suitcase.
-Room was decent size, and there was a small couch (love seat) in the room, but it was placed right in front of the window making it difficult to get to the window to close the drapes.
-Need more charging ports on the nightstands. Only had an outlet in the lamp base, but it was difficult to plug in the charger. The USB port in the lamps also did NOT work on either nightstand.

The hotel location, lobby and pool area are highlights. Would I stay here again? Probably. But the hotel needs a little TLC.

2025-10-21 • via Tripadvisor
J
Juan • partner
10
Pros:

Very well.

2025-10-10 • via Nuitee
H
Hannah • extended_group • gb
9
Huge rooms and extremely comfortable beds
Pros:

Huge room. Very comfortable bed. Breakfast was excellent and generous with portion sizes. Staff were friendly snd accommodating too.

Cons:

Nothing really. It was perfect for my stay.

2025-10-07 • via Nuitee
V
Vaishali • family
10
Pros:

Clean room

2025-10-01 • via Nuitee
L
Laura
10
Pros:

Excelente opción el área es muy bonita.

2025-10-01 • via Nuitee