Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Cons:
Service
Food and Beverage
Amenities

Categories

Cleanliness
8.94
General mentions of cleanliness being good.
Service
7.91
Inconsistent customer service reported, specifically poor experiences at check-in and breakfast.
Location
9.45
Frequent praises for excellent location, perfect for exploring the city.
Room Quality
8.4
Mostly positive comments about room quality, though some issues noted.
Amenities
7.43
Gym was poorly equipped; some negative experiences with the food.
Value for Money
7.89
Concerns about value for money, especially regarding the breakfast experience.
Food and Beverage
7.44
Negative feedback regarding breakfast options and pricing.
Overall Experience
8.91
Overall positive sentiments but mixed feelings regarding service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:30

Property Description

Luxurious Accommodations

The modern rooms and suites at Hilton Toronto provide a flat-screen cable TV with pay-per-view channels. Each room features a coffee maker, safe, desk, and armchair, ensuring a comfortable stay for every guest.

Dining Excellence

Indulge in fine dining at the on-site Tundra Restaurant and Ruth’s Chris Steak House. Whether you're craving a gourmet meal or a juicy steak, the hotel's restaurants offer a culinary experience to remember.

Prime Location

Situated within a 5-minute walk of Osgoode Station, Hilton Toronto is conveniently located near top attractions like the Four Seasons Centre for Performing Arts, City Hall, and Nathan Phillips Square. Book now to experience luxury and convenience in the heart of downtown Toronto.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Premium Internet is available in all areas and costs CAD 21 per 24 hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and costs CAD 14.95 per 24 hours.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1583 reviews
Cleanliness: 8.94
Service: 7.91
Location: 9.45
Room Quality: 8.4
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.91
S
Sylvain • couple • ca
10
Très bien
Pros:

Bon resto
Très propre

Cons:

Rien

2026-02-13 • via Nuitee
F
Fedurcova • solo_traveller • sk
10
2026-02-13 • via Nuitee
V
Ville • solo_traveller • fi
9
Cons:

Huoneet kylmät.

2026-02-12 • via Nuitee
N
Nathan • couple • ca
10
2026-02-10 • via Nuitee
C
colin • solo_traveller • gb
9
2026-02-10 • via Nuitee
S
Shima Alsadat • couple • ca
10
2026-02-08 • via Nuitee
K
Karine • family_with_children • ca
10
2026-01-31 • via Nuitee
K
Karine • family_with_children • ca
10
Mon hôtel préféré de Toronto
Pros:

La piscine!!! La chambre propre et spacieuse. Le service attentionné.

2026-01-31 • via Nuitee
C
Caloccia • family_with_children • ca
10
Pros:

Location and connection to the PATHA was so convenient

Cons:

We were hoping for bathrobes

2026-01-30 • via Nuitee
M
Maricel • solo_traveller • ca
9
2026-01-30 • via Nuitee
E
Emaan • couple • us
10
2026-01-29 • via Nuitee
B
Beverly • extended_group • us
8
Nice hotel. I hope Hilton Corporate starts to care more about humanity though.
Pros:

Good location, spacious room

2026-01-29 • via Nuitee
M
Matei • couple • ro
1
Pros:

Location, access to the PATH , the room view , bed / sheet/ pillows.

Cons:

Very Cold in the room, bathroom not clean, shower and sink with no water pressure , bathroom door broken lock and in very used state

2026-01-29 • via Nuitee
A
Andrews • extended_group • ca
10
2026-01-28 • via Nuitee
A
Alan • solo_traveller • ca
9
Nice value in Downtown Toronto
Pros:

Upgraded to a larger room. Was very comfortable and decent sized seating area. Gym was only just OK - a little smaller and got crowded but fine for a couple workouts. The heated pool was a very nice touch.

Cons:

Hotel elevator and lobby can be very drafty and cold. Restaurant was good for a drink but the food wasn't great.

2026-01-27 • via Nuitee
M
megan • family_with_children • ca
10
2026-01-27 • via Nuitee
G
Gregory • family_with_children • au
10
2026-01-26 • via Nuitee
K
Koveos • couple • ca
7
2026-01-26 • via Nuitee
L
Lillian • solo_traveller • ca
3
Would not stay there again.
Pros:

Location

Cons:

We were locked out of the room and unable to get to the lobby for 45 mins finally someone called the elevator for us to use. The door card system was awful

2026-01-25 • via Nuitee
N
Natalie • family_with_children • ca
9
2026-01-24 • via Nuitee