Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Cons:
Service
Food and Beverage
Amenities

Categories

Cleanliness
8.94
General mentions of cleanliness being good.
Service
7.91
Inconsistent customer service reported, specifically poor experiences at check-in and breakfast.
Location
9.45
Frequent praises for excellent location, perfect for exploring the city.
Room Quality
8.4
Mostly positive comments about room quality, though some issues noted.
Amenities
7.43
Gym was poorly equipped; some negative experiences with the food.
Value for Money
7.89
Concerns about value for money, especially regarding the breakfast experience.
Food and Beverage
7.44
Negative feedback regarding breakfast options and pricing.
Overall Experience
8.91
Overall positive sentiments but mixed feelings regarding service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:30

Property Description

Luxurious Accommodations

The modern rooms and suites at Hilton Toronto provide a flat-screen cable TV with pay-per-view channels. Each room features a coffee maker, safe, desk, and armchair, ensuring a comfortable stay for every guest.

Dining Excellence

Indulge in fine dining at the on-site Tundra Restaurant and Ruth’s Chris Steak House. Whether you're craving a gourmet meal or a juicy steak, the hotel's restaurants offer a culinary experience to remember.

Prime Location

Situated within a 5-minute walk of Osgoode Station, Hilton Toronto is conveniently located near top attractions like the Four Seasons Centre for Performing Arts, City Hall, and Nathan Phillips Square. Book now to experience luxury and convenience in the heart of downtown Toronto.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Premium Internet is available in all areas and costs CAD 21 per 24 hours.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Property Accessibility

Total Disability Score: 14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1757 reviews
Cleanliness: 8.94
Service: 7.91
Location: 9.45
Room Quality: 8.4
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.91
J
Jennifer couple us
8
Pros:

The bathroom door of my room was not closing but the view was great! And room was spacious

2026-08-29 via Nuitee
T
Thomas family_with_children ca
9
Expensive.
Pros:

Beautiful, location, facilities, staff

Cons:

Between our room, dinner, breakfast, and price to park the car, we spent $1000 for one night. It’s too much.

2026-08-28 via Nuitee
J
JJ_ff solo_traveller cn
8
2026-08-27 via Nuitee
D
Dania family_with_children fr
9
Top !
Pros:

Le buffet est bon mais pas beaucoup de choix

2026-08-27 via Nuitee
A
Andreanne family_with_children ca
10
Excellent! J’y retourne c’est sur!
Pros:

L’emplacement, les chambres sont belles et propre. La piscine est aussi super.

Le service est excellent également. J’ai adoré mon séjour.

Cons:

Rien

2026-08-27 via Nuitee
B
Bourque solo_traveller ca
9
Pros:

Il est très bien situé au centre-ville. Le personnel est très gentil et attentionné.

2026-08-25 via Nuitee
F
Frank couple us
10
Pros:

The location of the property, the staff and amenities were great!

2026-08-24 via Nuitee
L
Laura family_with_children ca
9
Would definitely stay here again
Pros:

Easy to get to, very clean, the pool was great

2026-08-24 via Nuitee
D
Daryl couple ca
10
Pros:

Pool and room

2026-08-24 via Nuitee
N
Nikolaos solo_traveller gr
9
Pros:

It was recently renovated, nice and spacious room, nice view, staff was friendly and helpful!

Cons:

One of the towels was dirty (had some red/pink spots on it) and during the night I could hear loud noises from doors banging, which woke me up a few times.

2026-08-24 via Nuitee
H
Hannah solo_traveller us
9
2026-08-24 via Nuitee
L
Ligia Elena family_with_children ca
5
Pros:

I appreciated the staff's positive attitude and the cleanliness.

Cons:

We paid for wifi and only had access for the fist time we used it for 10 minutes after that, the wifi connection didn't work with none of our electronics for the rest of our stay. Hotel room is way too cold, wifi connection not stable and no 24h room service... Not worth the 700$ amount for one night.

2026-08-24 via Nuitee
M
Mathis family_with_children ca
10
2026-08-23 via Nuitee
T
Tina solo_traveller ca
7
Pros:

It's close to the Rogers center.

Cons:

Our kids both have allergies and they couldn't offer us a pet free room, instead they offered us a "deep cleaned room". The shower had grime and first build up, rice was on the ottoman at the foot of the bed and an alarm went off our first night and it scared our kids. It was loud and if it wasn't an emergency where we had to evacuate, I don't understand why it couldn't have been turned off.

It's great that the hotel allows pets but I feel like they should designate some rooms where pets are not able to stay in. Our kids were sneezing and required allergy medicine, my son's asthma was acting up.

2026-08-23 via Nuitee
C
Claire couple ca
10
2026-08-22 via Nuitee
E
Elizabeth extended_group ca
8
Great location, comfort and ambiance!
Pros:

The location was great, lovely pool and great overall vibe

2026-08-22 via Nuitee
H
HINDA extended_group fr
7
Bel emplacement mais hôtel très bruyant
Pros:

L’emplacement

Cons:

L’hôtel est très mal insonorisé : lorsqu’on est en chambre les bruits de la rue ainsi que ceux des chambres voisines sont parfaitement audibles…le buffet de l’hôtel (dîner et petit déjeuner) ne sont pas à la hauteur de l’établissement : peu de choix et qualité de la nourriture moyenne.

2026-08-20 via Nuitee
M
Mirjam family_with_children nl
7
Good location.
Pros:

Toronto is an amazing city! The location is good and the rooms are spacious. We booked a suite and a regular room. Suite is comfortable with a large sofa and 2 chairs. Beds are large and comfortable. However, rooms can use a renovation. There is a pool which is nice when you travel with kids or just want to relax after a warm day.

Cons:

We requested for a connecting room or 2 rooms near to each other or at least on the same floor. Even though we booked months in advance, we were allocated 1 room on the 8th floor near the elevator and 1 room on the 15th floor all the way at the end of the hallway. Carpeted rooms so I would have expected slippers. No lock on bathroom door! And rooms could be cleaned better as there were still hairs from the previous guest in the shower and dust on the furniture.

2026-08-19 via Nuitee
M
Martine family_with_children ca
5
Pros:

La proximité avec les lieux visités

Cons:

Le matelas du divan lit était très inconfortable

2026-08-19 via Nuitee
W
William couple us
9
Pros:

Excellent but expensive breakfast.

Cons:

The price was high.

2026-08-17 via Nuitee