Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Food and Beverage

Categories

Cleanliness
7.96
The reviews mentioned issues like a dirty refrigerator and a broken shower, impacting cleanliness.
Service
9.43
Staff were praised for excellent check-in and overall service experiences were positive.
Location
9.47
Many reviews highlighted the beautiful views and convenient location.
Room Quality
7.92
Room size was often criticized, particularly for small bathrooms and uncomfortable beds.
Amenities
8.95
Amenities were generally acceptable, though some aspects were noted as worn or outdated.
Value for Money
8.41
Some guests felt charged extra for services like WiFi, which affected the perceived value.
Food and Beverage
6.96
Food quality received negative feedback, particularly regarding room service and dining experience.
Overall Experience
8.93
Despite several drawbacks, the overall experience was rated positively, promoting return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:35

Property Description

Convenient Location
Connected to AmericasMart wholesale marketplace and steps from the Georgia Aquarium, this Atlanta hotel offers enjoyable services.

Luxurious Amenities
Guests can workout in the state-of-the-art fitness center. After working in the business center, visitors can relax in their room's signature Heavenly bed.

Dining Excellence
The Sun Dial Restaurant, Bar & View at the Peachtree Plaza Westin is a 3-level complex and lounge. Guests can enjoy breakfast at the Cafe and smoking is not allowed in the property.

Book your stay now at our Atlanta hotel for an unforgettable experience!

Important information:

Taxes are not included in the rate.

All fees are subject to tax.

Please note guests must be 21 years of age or older to check in unless accompanied by a parent or legal guardian.

Please note the property charges an early departure fee of 1 night's room rate plus tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.99 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 3079 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 6.96
Overall Experience: 8.93
L
Laura • couple • us
1
2026-07-04 • via Nuitee
L
Lee • extended_group • je
8
2026-07-04 • via Nuitee
P
Precious • couple • us
10
2026-07-03 • via Nuitee
P
Pedro • couple • us
9
It was a good stay
Pros:

The view

Cons:

The shower needs to be updated and the elevators were acting funny last night

2026-07-02 • via Nuitee
K
Kendrick • solo_traveller • us
10
2026-07-02 • via Nuitee
J
Juan • extended_group • us
9
Excelente
Pros:

La ubicación del hotel es excelente

Cons:

Que la cafetera no encendió

2026-07-02 • via Nuitee
G
GUADALUPE • family_with_children • mx
7
Decepcionada
Pros:

Distancia a atracciones.

Cons:

Trato rudo del personal en el lobby en espacial un chico alto, moreno con rastas. El mobiliario y las alfombras de los pasillos y de las habitaciones se ven muy desgastadas. Las escaleras eléctricas para accesar al lobby desde el área del parking están taaaaaaaan sucias que parece que estas entrando a una estación del metro o pudiera ser, que las escaleras de la estación del metro estén mucho más limpias. No parece un hotel categoría Westin.

2026-07-02 • via Nuitee
S
Sebastian Heffner • solo_traveller • de
9
2026-07-01 • via Nuitee
L
Lindley • couple • us
10
2026-07-01 • via Nuitee
B
Bartolon • couple • us
10
2026-07-01 • via Nuitee
M
Martika • solo_traveller • us
5
2026-07-01 • via Nuitee
J
Jean-Marc • couple • be
9
2026-07-01 • via Nuitee
M
Milan • solo_traveller • nl
10
2026-06-30 • via Nuitee
C
ConBrianna • couple • us
10
I enjoyed my stay i definitely will book again
Pros:

Staff members were exceptional and professional

2026-06-30 • via Nuitee
M
Mambila • solo_traveller • ca
10
2026-06-30 • via Nuitee
A
Artelia Cook • extended_group • us
10
Pros:

I love the whole experience especially the view I had was more than I expected the staff always smiling

2026-06-30 • via Nuitee
K
Kovacic • solo_traveller • us
8
2026-06-29 • via Nuitee
M
mohamed • couple • ma
7
2026-06-29 • via Nuitee
Q
Quintravis • couple • us
10
2026-06-29 • via Nuitee
L
LaFredia • solo_traveller • us
1
Cons:

I am extremely disappointed with my experience regarding my recent reservation at The Westin. Unfortunately, I did not even get the opportunity to stay at the hotel due to issues that should have been clearly communicated in advance.
Upon arrival, I discovered that valet parking was full, and there were no alternative parking options readily available. Nowhere in the booking process or hotel listing did it clearly state that parking would be limited, valet-only, or that additional fees would apply for parking. This lack of transparency put me in a very difficult situation and ultimately forced me to cancel my reservation.
To make matters worse, despite the circumstances being completely out of my control, I was still charged a cancellation fee. I find this extremely unfair and frustrating, especially given that the issue stemmed from inadequate disclosure on the hotel’s part.
As a guest, I expect clear and accurate information when making a reservation so I can plan accordingly. Proper notice about parking limitations and fees would have influenced my decision to book this property in the first place.
Overall, this experience has left me very dissatisfied. I strongly encourage The Westin to improve transparency regarding parking policies and reconsider how situations like this are handled, especially when guests are inconvenienced due to a lack of clear communication. The staff also needs to be educated on how to properly communicate to your customers. I received several different responses in the process of trying to find parking. No one knew where parking was available and was surprised when I had to inform them that the valet was full for the hotel that is very unprofessional to not know of the situation that is preventing your customer from properly checking into your hotel! This has destroyed any chances of me trying to stay at the hotel in the future. I’m hoping they make adequate adjustment’s going forward for the customers.

2026-06-29 • via Nuitee