The Westin O'Hare

Hotels
•
Westin
8.9 (516 reviews)
6100 North River Road , Rosemont , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Good location
Cons:
Overpriced
Dusty corners
No pool

Categories

Cleanliness
8.29
Room cleanliness was mentioned, but some noted dust and lack of thorough cleaning.
Service
9.46
Fantastic staff and customer service highlighted in multiple reviews.
Location
8.8
Location is a little far from downtown, but easily accessible via public transport.
Room Quality
9.25
Rooms were described as clean, comfortable, and featuring a good bed quality.
Amenities
8.58
Some amenities like the Starbucks and gift shop were appreciated, but no pool availability noted.
Value for Money
8.74
Value perception varied, with some mentioning it felt overpriced.
Food and Beverage
8.79
Food quality at the bar was praised, though some missed having a pool for leisure.
Overall Experience
9.26
Overall experience was very positive with numerous mentions of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Modern Amenities and Comfortable Rooms

The Westin O’Hare offers contemporary guest rooms equipped with a 42-inch flat-screen HDTV, ergonomic work desk, and complimentary Starbucks coffee. The perfect blend of comfort and functionality for a relaxing stay.

Delicious Dining Options

Indulge in seasonal selections at Benchmark Gastropub, featuring fresh ingredients for breakfast, lunch, and dinner. Enjoy the convenience of a Starbucks Coffee shop in the lobby, offering a variety of beverages and snacks. In-room dining services are also available for a cozy night in.

Convenient Location and Facilities

Located just 1 mile from O’Hare International Airport, with complimentary airport shuttle services. Guests can unwind in the indoor pool and hot tub, stay active in the modern fitness center, or utilize the 24-hour business center and extensive meeting space. Book your stay at The Westin O’Hare for a seamless travel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the hotel offers free transportation to/from O'Hare International Airport every 30 minutes. Guests are asked to inform the property in advance if they would like to use this service. Service from 12 am to 5 am is on-call and international arrivals must contact the hotel directly for pick up. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 32 per day.

Location

Guest Reviews

8.9
Based on 516 reviews
Cleanliness: 8.29
Service: 9.46
Location: 8.8
Room Quality: 9.25
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
M
Margaret • family_with_children • us
10
Wonderful room!
Pros:

We stayed at the Westin after a flight from San Juan. The location to O'Hare is excellent and the free shuttle is always appreciated. The room was very comfortable and the bed was great. The bathroom was huge and we loved the shower!

Cons:

Nothing-everything was perfect.

2026-04-15 • via Nuitee
P
Patrick • family_with_children • gb
10
Beautiful hotel close to the airport. Stayed after a cancelled flight. So comfortable and amazing breakfast
Pros:

Beautiful hotel

2026-04-07 • via Nuitee
S
Syed • solo_traveller • pk
4
Horrible
Pros:

At $400 plus no porter service and room service through another credit card. Never experienced this before.

2026-03-25 • via Nuitee
J
Jose • family_with_children • us
10
2026-02-13 • via Nuitee
N
Nicole • extended_group • us
1
Completely awful
Pros:

Nothing

Cons:

Dirty underwear in the bathroom, garbage in the bedside drawers, dirty carpet, uncomfortable room temp despite changing thermostat

2026-01-30 • via Nuitee
C
Chris • couple • us
9
2026-01-19 • via Nuitee
F
Francios • couple • us
10
2026-01-19 • via Nuitee
P
Peter • solo_traveller • at
9
Ideales Businesshotel
Pros:

Schönes geräumiges Zimmer, großes Bad. Vom Flughafen schnell und leicht zu erreichen.
Bügelladen und funktionierendes Bügeleisen vorhanden,

Cons:

Das Frühstück war ok, aber wenn man Frühstücksbuffets in Europa gewohnt ist, dann eher mickrig.

2026-01-19 • via Nuitee
R
Royer • solo_traveller • es
8
2026-01-19 • via Nuitee
A
AUDREY • extended_group • us
10
2026-01-15 • via Nuitee
N
Nicole • extended_group • us
10
2026-01-06 • via Nuitee
A
Alan • solo_traveller • us
10
2026-01-06 • via Nuitee
E
Elizabeth • couple • us
10
Late night stay after traveling abroad bed was super comfortable!
Pros:

We did not eat

2025-12-30 • via Nuitee
G
Genevieve • family_with_children • ca
9
Pros:

Fantastic staff and a very great hotel!!

Cons:

Just a bit overpriced.

2025-12-23 • via Nuitee
J
James • extended_group • jp
10
Pros:

everything

2025-12-17 • via Nuitee
A
Arizmendi • solo_traveller • us
10
2025-11-29 • via Nuitee
D
David • family_with_children • gb
8
2025-11-25 • via Nuitee
L
Lundquist • couple • us
10
2025-11-24 • via Nuitee
R
Rocío • family_with_children • es
9
2025-11-23 • via Nuitee
N
Nicola • solo_traveller • it
8
Pros:

Navetta da e per l’aeroporto.

Cons:

Niente

2025-11-23 • via Nuitee