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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of Pittsburgh
Unmatched Convenience and Comfort: Omni William Penn Hotel offers a fitness centre, private parking, a restaurant, and a bar. Enjoy the convenience of room service and a 24-hour front desk during your stay.
Elegant Rooms and Amenities: Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. Wake up to a delicious breakfast with buffet, à la carte, and continental options.
Prime Location and Nearby Attractions: Situated just 1 km from Point State Park, the hotel is close to popular attractions like the Andy Warhol Museum and PNC Park. Explore the city with ease, as the hotel is located within 100 metres of the city centre.
Book your stay at Omni William Penn Hotel for a memorable Pittsburgh experience.
Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note only cats and dogs under 25 lbs are allowed on the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
Wired internet is available in public areas and charges are applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 45 per day.
Location
Guest Reviews
WiFi is only complimentary if you register for the rewards program. Went through the entry and the WiFi still didn't connect.
Location, atmosphere, staff was wonderful & room was large with an extra bathroom.
The staff was friendly and helpful, the location was excellent, close walking distance to PPG Paints Arena. The hotel is beautiful and has character.
The beds were very hard and uncomfortable. 4 of us stayed in 2 double beds, no-one had a good sleep due to the hard mattresses. We stayed at the Best Western in Cranberry the night before and beds were more comfortable. I was not expecting this as the furniture in the room was soft and nice to sit in.
Professional staff, classy lobby. Rooms are solid, a bit dated but very clean. Great experience overall. Not many late night food options but that's expected in Pittsburgh.
The look and location
No pool
Beds are very comfortable. Location to everything is phenomenal. Staff are wonderful.
The staff was very friendly and professional. The room and hotel itself was beautiful and very clean. We really enjoyed the restaurants as well.
That parking wasn't included in the price for the room.
Literally the best shower I have ever taken. Clean facility throughout, very friendly staff, lovely atmosphere. Very close to PPG and in the middle of everything.
The room was very clean; the beds were comfortable and everything (refrigerator, tv, lights, etc.) worked.
Really didn't like the 6th street view of the dumpsters but understand that nothing could be done about that. Simply kept the drapes pulled.
We stayed here for 2 nights in March 2026 with our teenage son. We had a wonderful stay and were very impressed by the historical aspects of the hotel. The lobby was gorgeous and something rarely seen in hotels now- there were numerous photos and artifacts from the history of the hotel on display and it was very interesting to see that they have kept the lobby and other areas decorated true to its past. Public areas were clean and well maintained. We also appreciated the doormen. All staff we interacted with were friendly and competent. Our room was clean and on the larger side. The only downside for us of the hotel was that all rooms with 2 beds had double beds. We much prefer a queen bed for this configuration. We will definitely stay here again.
My recent stay at the Omni William Penn Hotel was a mix of positives and frustrating service issues. The property itself has a classic, historic feel, and there are definitely some bright spots—but several operational breakdowns impacted the overall experience.
Starting with the positives: the valet service was efficient and professional, and the Tap Room pub was a highlight with a great atmosphere. The coffee shop also opened promptly each morning and provided consistently good service, which was appreciated.
Unfortunately, there were multiple service issues throughout the stay. Dinner at the Terrace Room was disappointing—the shrimp dish did not match what was advertised, which felt misleading. Morning room service was also frustrating, as I was placed on hold for an extended period without resolution.
Basic business services were unreliable. I was given an incorrect email address for printing, there is no true business center, the computer terminal was not working, and the printer was out of ink upon arrival. Front desk support did not effectively resolve these issues, which added to the inconvenience.
There were also several operational concerns. The elevators were out of service twice during my three-night stay, causing delays. I also received a strange “phantom” phone call from the hotel number (+1 412-281-7100) referencing a situation that did not occur, which was concerning and confusing.
In-room, the TVs felt undersized for the room, which detracted slightly from comfort.
Overall, while the hotel offers charm and some strong individual service points, there are clear gaps in communication, infrastructure, and consistency that need attention. With improvements in these areas, the experience could better match the reputation of the property.
Perfect location within walking distance of convention center and very quiet! Lovely staff and lovely accommodations. Also palm court had some of the best Italian wedding soup, and that is saying something considering my father, nonna, and cousins make some of the best!
Great location, you will fall in love with this historic property. The staff is kind and willing to help. If your are there on the weekend, make sure to have the BRUNCH, ask for Harris.
Located in downtown, plenty of things to see, shopping, and restaurants. The rooms are well appointed and comfortable.
Location, cleanliness, options for good food, walkable location to cultural district
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