The Westin Denver Downtown

Hotels
•
Westin
8.2 (413 reviews)
1672 Lawrence Street , Denver , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Cons:
Poor service
Hidden charges

Categories

Cleanliness
8.29
The room was clean.
Service
7.26
Guest experienced poor customer service and lack of accommodation.
Location
9.3
Excellent location, walking distance to shops and restaurants.
Room Quality
8.25
Comfortable and clean room.
Amenities
7.78
Facilities mentioned as good, but hidden charges noted.
Value for Money
7.74
Hidden charges impacted perceived value.
Food and Beverage
8.49
Not mentioned specifically.
Overall Experience
8.46
Mixed reviews, but overall experiences vary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:45

Property Description

Luxurious Accommodation & Convenient Location

Modern Amenities for Comfort

Diverse Dining Options

Experience the epitome of luxury at The Westin Denver Downtown. Unwind in our upscale rooms, take advantage of our fitness center, and explore the city with our complimentary bikes. Indulge in American cuisine at our restaurant, offering various dietary options. Whether you're here for business or leisure, our hotel ensures a comfortable stay with a business center, vending machines, and a welcoming terrace. With popular attractions just a stone's throw away, your Denver adventure begins at our doorstep. Book now for an unforgettable experience.

Important information:

Our hotel is under renovation beginning October 2022. Please note that our lobby, guestrooms, & meeting spaces will be under construction. Noise is limited between 9 am-6 pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 54 per day.

Location

Property Accessibility

Total Disability Score: 72.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 413 reviews
Cleanliness: 8.29
Service: 7.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 7.74
Food and Beverage: 8.49
Overall Experience: 8.46
E
Eddie • family_with_children • us
9
2026-01-28 • via Nuitee
Y
Yushi • family_with_children • us
10
2026-01-22 • via Nuitee
C
Charles • couple • us
4
Not professionally run.
Cons:

Seriously understaffed. We checked in at 6 pm, but our room wasn’t ready until 11:30 pm. Everyone else also had to wait hours for their rooms to be ready. Completely unacceptable. Worst check in experience I have ever had.

2026-01-19 • via Nuitee
D
Damian • solo_traveller • us
9
2026-01-19 • via Nuitee
S
Samuel • couple • au
10
2026-01-19 • via Nuitee
M
Matthew • family_with_children • us
10
2026-01-19 • via Nuitee
N
Neil • solo_traveller • gb
9
Happy to have stayed for one night prior to catching flight
Pros:

room was large, bed comfortable, bathrooms clean and in good condition

Cons:

Rooms are quite expensive

2026-01-19 • via Nuitee
L
Lukas • family_with_children • ch
8
2026-01-18 • via Nuitee
K
Karen • couple • us
10
Excellent property, walking distance to shops and restaurants was great!
Pros:

The room was clean, great location very close to 16th street shopping district.

Cons:

N/A

2026-01-02 • via Nuitee
W
William • solo_traveller • pr
10
2025-12-29 • via Nuitee
G
Getzamany • couple • us
1
Pros:

The location is very nice, but truly I didn’t have a good stay.

Cons:

I didn’t like the property for multiple reasons. First they wouldn’t cancel my reservation with no charge, then they wouldn’t accommodate a room with a bathtub. After multiple times of trying to get a room with a bathtub one of the front lady’s said my room would have a bathtub. Once I arrived my room didn’t have a bathtub. The night I said there was a parade going on, some streets were closed. I called the hotel to ask for instructions on how to get to the property and the association working the desk that night said “he didn’t know either and that this was not his fault it was the city for closing the streets” definitely not the answer I was wanting to hear. After figuring out how to get to the parking garage in front of the hotel and walking to the property. I asked the associate where was the hotel parking garage he said it was right next to the property. So I stated but there is no way of getting to the garage since the streets are closed, he then answers with oh yeah you can take the back street and come right to the property. It took me an hour, when it should have just taken 10 min to get to the property. I was truly frustrated at the customer service this hotel provided during my stay! Never will a be booking here again

2025-12-11 • via Nuitee
K
Kofford • extended_group • us
8
Pros:

Comfortable and clean

Cons:

I didn't need early check in but may have

2025-11-24 • via Nuitee
J
James • couple • gb
3
Hidden charges
Pros:

Facilities good

Cons:

Hidden charges

2025-11-17 • via Nuitee
C
Cesar • solo_traveller • us
8
2025-11-09 • via Nuitee
E
ericmK2362IH • Family
2
Don’t stay here
Pros:

The worst, loudest hotel room ever. It was not city “noise” it was hotel noise, slamming hotel room doors, ventilation noises, awful.

2025-10-20 • via Tripadvisor
Z
Zuzanna • couple • us
9
Wonderful place to stay near LoDo.
Pros:

Great location, staff was great, room was awesome!

Cons:

Nothing that I can think of!

2025-10-19 • via Nuitee
J
Jessica • couple • lu
4
2025-10-13 • via Nuitee
G
Gina • couple • us
8
2025-10-13 • via Nuitee
M
Mollie • family
10
Pros:

From arrival to check out the staff were incredible. The room was perfect, comfortable beds and bedding. The property is located in the heart of all the best areas downtown. Walking distance to numerous restaurants, shopping and sightseeing areas.

2025-10-13 • via Nuitee
B
Bradford
6
Pros:

Didn’t have my room ready until 4:30 pm and room was next to fitness center shock had a noisy door.

2025-10-13 • via Nuitee