Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Beautiful views
Cons:
Odor issues
Breakfast service inconsistencies
Old building concerns

Categories

Cleanliness
6.85
There were reports of unpleasant odors from carpets and issues with the toilet area.
Service
8.31
Many reviews praised the staff for their helpfulness and friendly service.
Location
8.35
The hotel is well-located near transportation and has beautiful views.
Room Quality
7.81
Rooms were noted as spacious and comfortable, although some mentioned issues.
Amenities
7.84
Visitors appreciated the amenities but mentioned a few improvements could be made.
Value for Money
7.3
Guests felt the value was good, but some expected more given certain issues.
Food and Beverage
7.35
Breakfast options were varied, but some reviews noted inconsistency in service.
Overall Experience
7.82
Overall, guests enjoyed their stay, with some highlighted experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:00

Property Description

Luxurious Riverside Retreat

Sweeping City Views: Enjoy stunning city views from the comfort of your room at ANA Crowne Plaza. The spacious rooms are elegantly designed with modern amenities including free Wi-Fi, a minibar, and a flat-screen TV.

Leisure and Dining: Indulge in relaxation at the swimming pool, spa, sauna, or fitness room. With 6 dining options, including a Chinese restaurant, Japanese eatery, cafe, and bar, satisfy your culinary cravings without leaving the hotel.

Convenient Location: Situated near Oebashi Train Station, explore nearby attractions like Osaka Castle and Dotonbori Shopping Street with ease. Benefit from the concierge services for seamless sightseeing experiences.

Book your stay at ANA Crowne Plaza for a lavish retreat by the Dojima River.

Important information:

An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool #1 is closed from Tue 14 Jan 2025 until Tue 14 Jan 2025
- Power outage (For those who will stay from 13 01 2025)
Please note that the hotel will undergo mandatory electrical maintenance on the following dates/times: 14 01 2025, 0:30AM-4:30AM. Please visit hotel's website for more details.

- Temporary closure for breakfast at Club Lounge
Dates/times: 14 01 2025, 7:00AM-10:30AM.
*Guests who use the club floor can enjoy breakfast buffet at Café in the Park

- Temporary closure for pool
Date: 14 01 2025
*Sauna will be open.

Please contact the hotel directly if you require an extra bed or a baby cot. Your request is based on availability and will be confirmed by the hotel. Additional fees will be charged at time of your stay. Breakfast will also be charged separately for the extra person/child.

For 'Room Selected at Check-In', smoking preference is subject to availability, and cannot be guaranteed.

Please note there is an admission fee for the on-site pool.

Please note that only children over 13 years old or junior high students accompanied by a guardian are allowed to access Executive Lounge during cocktail time.

Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for further details.

During this period, all facilities that use power, including elevators, air conditioning, toilets, internet, and parking garage will not be available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ¥5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 756 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.35
Room Quality: 7.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 7.82
S
Sekiguchi • solo_traveller • jp
8
2025-10-04 • via Nuitee
生野 • solo_traveller • jp
7
Pros:

場所が良かったです。

Cons:

建物が少し古い所がありました。

2025-10-03 • via Nuitee
M
MIEKO • solo_traveller • jp
10
眺望とバブル期の六本木溜池の全日空Hotelの調度設が美しいです
Pros:

北新地で一番眺望の良いHotelです
大阪が大きな坂で江戸時代此処で
北前船が蝦夷酒田佐渡からの海産物を
大坂に降ろした
美しい河の夜景でした

日銀と大阪市役所が
今回の万博でライトアップされて
淀屋橋から御堂筋難波と
街🌇が今通り毎ライトアップされてて

今のANAクラウンが一番美しい感じがします

2025-10-02 • via Nuitee
A
AGUSTIN • solo_traveller • es
9
Pros:

El hotel está bastante bien ubicado. El lobby era precioso. Pero lo mejor, la vista. Desde las alturas se podía ver gran parte del skyline de Osaka. Al atardecer era precioso. Y al anochecer, magnifico.

Cons:

No hubo ninguna incidencia que destacar

2025-09-19 • via Nuitee
Y
Yoshimachi • family_with_children • jp
10
2025-09-10 • via Nuitee
T
Talib • family_with_children • au
5
Pros:

NA

Cons:

Breakfast

2025-09-08 • via Nuitee
I
ikuo • solo_traveller • jp
10
ANA大阪の最後の思い出を作れた
Pros:

安心感を感じた

Cons:

あまりない

2025-09-08 • via Nuitee
F
fazlı • family_with_children • tr
3
Cons:

Halılar çok kokuyor

2025-08-26 • via Nuitee
L
Lesley • couple • au
8
2025-08-23 • via Nuitee
A
ariura • family_with_children • jp
10
ANAクラウン大阪に日頃の疲れを癒してもらい大阪満喫旅
Pros:

以前の滞在時には無くて、無理言って作っていただいたお粥が中華粥として並んでいた事に感激しました！！
また家族で利用させてもらっていますLibraryBARのスタッフさんのお話もテンポ良くて、娘と美味しいお酒と会話が弾み、楽しい時間を過ごさせていただき感謝です！！

Cons:

ありません

2025-08-18 • via Nuitee
T
Taner • family_with_children • tr
7
Nice
Pros:

Big room

Cons:

Breakfast nice but they dont complete some foods when finished

2025-08-17 • via Nuitee
E
Elif • solo_traveller • jp
1
2025-08-17 • via Nuitee
Y
YASUO • family_with_children • jp
8
2025-08-17 • via Nuitee
C
Chiharu • couple • jp
5
2025-08-15 • via Nuitee
吉 • family_with_children • jp
10
大大大満足！
Pros:

全体的にとても清潔感がありキレイだった
スタッフの方も温かく親切に対応してくださった
朝食も大満足
予想以上に豪華なホテル

Cons:

無い！

2025-08-14 • via Nuitee
Y
Yukio • couple • jp
10
また行きます
Pros:

ベッドが広くて快適

2025-08-14 • via Nuitee
S
Supacha • family_with_children • au
10
We had a great time and enjoyed staying here.
Pros:

Reception: very customer service oriented, helpful and well presented.
Room stayed: very spacious, spotless, neat, beds and pillows were comfortable; loved the river view in the morning and at night.
Breakfast provided: great variety, the floor manager was super nice and friendly.
Location: closed to variety of local restaurants

Cons:

Room stayed: Toilet area smelt of urine
Breakfast: the chef at the omelet station was not very welcomed; you would feel reluctant to ask him to cook for you with that face.
Location: quite a walk to the main area and Osaka Station.

2025-08-13 • via Nuitee
S
Sonia • family_with_children • es
10
Pros:

El hotel está situado en un sitio perfecto para moverte por Osaka, cerca de la estación de tren y también de una estación de metro, nuestra habitación además tenía unas vistas al río muy bonitas. El hotel es precioso y la atención del personal es fantástica, siempre tienen bastante personal para atenderte lo mejor posible. El desayuno es estupendo.

Cons:

Nada, estuvo todo perfecto.

2025-08-13 • via Nuitee
M
mori • family_with_children • jp
9
Pros:

隣のクレームの対応もしていただきました。ありがとうございます。

Cons:

洗面台の水の流れが悪くなかなか流れなかった。

2025-08-12 • via Nuitee
M
Masayoahi • couple • jp
9
2025-08-12 • via Nuitee