The Westin Bonaventure Hotel & Suites, Los Angeles

Hotels
•
Westin
8.4 (3406 reviews)
404 South Figueroa Street , Los Angeles , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Great location
Comfortable accommodations
Cons:
Parking issues
Food quality problems
No hot water
Negative service experience

Categories

Cleanliness
8.23
The room was clean and quiet, but experience with hotel food was not good.
Service
8.7
Staff was very friendly and helpful, though there were some negative experiences reported.
Location
9.04
Great location, very convenient for nearby attractions and events.
Room Quality
7.69
Room had cleaning issues and a strange smell, affecting overall quality.
Amenities
8.72
Hotel provides various amenities, though parking issues were noted.
Value for Money
8.38
Good location and facilities for the price, except for some concerns about food quality.
Food and Beverage
7.73
Food was poorly rated, with reports of bad room service.
Overall Experience
8.7
Generally positive experience, with some significant disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Spectacular Views and Luxurious Amenities

Panoramic Restaurant and Outdoor Pool
Indulge in gourmet dining at LA Prime Restaurant while enjoying breathtaking views of downtown Los Angeles from the 35th floor. Take a refreshing dip in the outdoor pool and soak up the California sun in style.

Modern Rooms and Premium Services
Relax in modern air-conditioned rooms with floor to ceiling windows, luxury linens, and Starbucks coffee facilities. Enjoy the convenience of a laptop safe, wake-up service, and free spa toiletries. Valet parking, dry cleaning services, and a fitness center ensure a comfortable stay.

Convenient Location and Exceptional Hospitality
Located within 1.6 km of top attractions like the Grammy Museum and Staples Center, The Westin Bonaventure Hotel & Suites offers easy access to the best of Los Angeles. Experience exceptional hospitality with 24-hour reception and interactive cooking classes.

Book your stay at The Westin Bonaventure Hotel & Suites, Los Angeles for a truly unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.4
Based on 3406 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.04
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.38
Food and Beverage: 7.73
Overall Experience: 8.7
S
Sian • solo_traveller • gb
8
Pros:

Comfortable beds. Big room. Helpful staff

2026-03-14 • via Nuitee
A
Alexander • family_with_children • us
10
2026-03-13 • via Nuitee
T
Therese • solo_traveller • se
10
Det var, trevligt, mysigt och så bra allting
Pros:

Låg väldigt bra i Down town, nära tunnelbanan och alla fantastiska sevärdheter runt omkring. Frukosten var toppen, det fanns mycket att välja på

Cons:

Jag fick be om våra frukost biljetter, de ska delas ut vid ankomst tycker jag. Det var ju absolut inget besvär men om det var något så det då

2026-03-11 • via Nuitee
J
Juan Luis • family_with_children • mx
9
2026-03-11 • via Nuitee
J
Jukka • couple • fi
7
More or less as expected.
2026-03-10 • via Nuitee
T
Tristann • family_with_children • us
10
wonderful
Pros:

very clean helping staff

2026-03-10 • via Nuitee
L
Laurie • couple • us
10
Very relaxing and comfortable stay.
Pros:

Location and views

Cons:

N/A

2026-03-08 • via Nuitee
A
AUDEL GUADALUPE • couple • mx
10
Pros:

Excelente lugar, limpio y cómodo.

Cons:

Me cobraron el uso del estacionamiento, sin haber ingresado un vehículo.

2026-03-07 • via Nuitee
G
Gomez • couple • us
10
2026-03-07 • via Nuitee
P
Pietro • family_with_children • au
10
Thank you Westin.
Pros:

It was clean, soundproof, amazing views, complementary food and drinks. It is worth the money, an experience by it self. I spent hours just watching through the window. Also, thanks to the girl from the reception for changing me from my room, it was to high up for me.

Cons:

It has a weird casino-style design but when you get used to it is pretty good. Remember, to order from uber, send them to Flower St. Room service is pretty neat and gold price, quality and quantity. They should sell water.

2026-03-05 • via Nuitee
M
Maritza • family_with_children • us
10
2026-03-05 • via Nuitee
D
Daniel Angelo • extended_group • us
10
2026-03-03 • via Nuitee
C
Cassie • couple • us
10
2026-03-02 • via Nuitee
K
Kelli • couple • us
10
Great Location! Very Nice
Pros:

Amazing location. The view of the city was amazing. Very clean and had several restaurants in the hotel plus spa to choose from.

2026-03-01 • via Nuitee
A
Antti • family_with_children • fi
8
Pros:

Hyvät sängyt. Hyvä sijainti jos on tarkoitus käydä nba pelissä.

2026-02-26 • via Nuitee
N
Nancy • couple • us
10
I stayed for one night for a birthday dinner. Room was clean and was what I expected. I had a nice view of the city .I w
Pros:

Everything was perfect! Room was clean had a nice view.

Cons:

Nothing to complain about

2026-02-22 • via Nuitee
R
Raza • couple • in
8
2026-02-11 • via Nuitee
K
koray yasar • family_with_children • tr
7
2026-02-10 • via Nuitee
L
Lisa • family_with_children • us
9
2026-02-10 • via Nuitee
P
Perez • solo_traveller • us
10
2026-02-09 • via Nuitee