Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room size
Sauna facilities needing updates

Categories

Cleanliness
8.89
Overall cleanliness was good, but the sauna area felt dated.
Service
9.36
Service was exceptional, with staff often anticipating needs.
Location
9.4
Excellent location near shopping and restaurants.
Room Quality
8.35
Rooms were comfortable but not as spacious for the price.
Amenities
8.88
Good range of amenities available to guests.
Value for Money
8.34
Good value given the location and service, though room size was a slight drawback.
Food and Beverage
9.39
Food quality was excellent, especially in the lounge.
Overall Experience
9.36
Overall a very pleasant experience with minor room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:11

Property Description

Luxurious 5-Star Property in the Heart of Seoul

Indulgent Amenities: The Westin Josun Seoul Hotel boasts an indoor pool, a rejuvenating spa, and complimentary on-site parking for a stress-free stay.

Gastronomic Delights: Enjoy a culinary journey at Ninth Gate Grille offering international and French specialties, Hong Yeon serving delectable Cantonese cuisine, and Aria providing a range of international options.

Convenient Location: Situated just minutes away from popular attractions like Myeongdong and City Hall Subway Station, with easy access to shopping at Lotte Department Store, this hotel is the perfect choice for discerning travelers.

Book now to experience luxury and convenience at The Westin Josun Seoul Hotel.

Important information:

________________________________________
1. Payment and Credit Card Usage Policy
The name on the credit card used for the reservation must correspond to the guest staying at the property. For bookings made by a third party, you will need to contact the hotel directly.
________________________________________
2. Minor Policy
Guests under the age of 19 must check in with an official guardian.
________________________________________
3. Westin Club Lounge (Exclusive for Executive and Suite Room Guests)
Guests staying in Executive or Suite rooms are provided with Breakfast and Cocktail Hour services exclusively for 2 adults at the Westin Club Lounge.
[Westin Club Operating Hours]
• Breakfast:
o Monday-Saturday: 06:00 - 10:00
o Sunday & Holidays: 07:00 - 11:00
• Cocktail Hour:
o Sunday-Thursday & Holidays: 18:00 - 21:00
o Friday-Saturday: 17:00 - 21:00
Additional Charges:
• Children aged 7 and above are charged for Daytime Snacks.
• Cocktail Hour is available for guests aged 13 and above.
• Access for additional guests incurs a fee of KRW 121,000 per person.
Note:
• The operation of the Westin Club may vary depending on hotel circumstances and government guidelines.
• For more information, please contact our representative number: 02-771-0500.
________________________________________
4. City Athletic Club (CAC)
• Operating Hours: 06:00 AM - 10:00 PM
• Periodic Closure: The first Monday of every month for maintenance.
• Important Notes:
o External food and beverages are not allowed inside the facility.
o The swimming pool is closed daily for maintenance:
 Morning: 11:30 AM - 12:30 PM
 Evening: 6:00 PM - 7:00 PM
o On weekends, holidays, and during peak seasons, admission to the City Athletic Club is limited to one entry per day for the convenience, hygiene, and safety of our guests.
o Access to facilities is restricted for children under the age of 16 in the fitness center and sauna.
Additional Charges for Deluxe Room Guests:
• Sauna facilities: KRW 40,000 per person, per day.
CAC Contact Number: 02-317-0474
________________________________________
5. Breakfast at Aria
• Operating Hours: 07:00 AM - 10:00 AM (Last entry: 09:30 AM)
• Breakfast Rates:
o Adults: KRW 70,000 per person
o Children (aged 0-12 years): KRW 35,000 per child
________________________________________
6. Additional Fees and Services
• Rollaway Bed Fee: KRW 60,500 per night (Advance request required).
• Connecting rooms: KRW 60,500 per night (Advance request required).
• Valet Parking Fee: KRW 30,000 for 3 hours
• Airport Shuttle:
o Adults: KRW 18,000 per person (one-way)
o Children (aged 3-12 years): KRW 12,000 per child (one-way)
Note:
• All fees are subject to 10% VAT, and some services may incur additional charges depending on availability.
• Disposable personal items such as toothbrushes, toothpaste, and razors are available for a fee.
________________________________________
7. Parking Information
• The parking lot may experience high traffic on weekends due to an increased number of hotel visitors. Parking is complimentary for in-house guests, but valet parking is available at an additional cost (KRW 30,000 for 3 hours).
________________________________________
8. Room Package Information
 Spa Package
Please note that the free spa access offer includes free sauna access and a 30-minute body scrub for 1 person (1 time), but does not cover a free spa massage. Reservations are required. Please call 02-317-0474 to reserve.
 Aria Lunch/Dinner Package
The Aria lunch/dinner benefit is available for 2 adults only. Reservations are required. Please call 02-317-0357 to book. The lunch/dinner benefit is available during your stay.
________________________________________
9. Check-In Requirements
• All guests are required to present a valid photo ID and credit card at check-in.
• All special requests are subject to availability and may incur additional charges.
________________________________________
10. Contact Information:
• General Inquiries: 02-771-0500
• Room Reservations: 02-317-0404
• City Athletic Club (CAC): 02-317-0474Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 60,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2046 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
ashley • solo_traveller • ca
10
2026-02-10 • via Nuitee
A
Aletheia • family_with_children • br
10
Hotel com ótimo atendimento e conforto.
Pros:

Viajamos em familia e o hotel nos ajudou a ficarmos juntos em quartos conectáveis. As camas eram bem confortáveis. E a localização era de fácil acesso aos principais pontos turísticos e lojas.

Cons:

Elevado custo dos restaurantes e café da manhã do hotel.

2026-02-09 • via Nuitee
K
Karl • family_with_children • au
10
Perfect stay, great location, beautiful hotel. Hope to stay again.
Pros:

wonderful hotel. Highly recommend. great location

2026-02-09 • via Nuitee
M
Muzna • family_with_children • om
10
Pros:

Clean,quite atmosphere,nice staff
Everything was excellent

Cons:

Nothing

2026-02-09 • via Nuitee
H
Hyunju • family_with_children • kr
10
Pros:

웨스틴조선 말이 필요없죠 그냥 굿굿

Cons:

오래된시설이라서 ?

2026-02-08 • via Nuitee
S
Safari57042295988 • Family
10
Great welcome
Pros:

Had an excellent experience from Woody who helped us check in after a long drive from Alpensia. Woody was welcoming, excellent spoken English, genuine and courteous.

2026-01-03 • via Tripadvisor
L
Labeeba • family_with_children • gb
10
Exceptional and welcoming.
Pros:

Location, breakfast and service were all exceptional.

Cons:

More halal and vegetation options at breakfast.

2026-01-02 • via Nuitee
패림 • family_with_children • kr
8
Pros:

사우나도 좋았고 전반적으로 깨끗하고 배드도 좋았어요

Cons:

구조가 미로 같음

2026-01-02 • via Nuitee
A
Alexander • couple • us
10
2026-01-02 • via Nuitee
M
Mao • couple • jp
10
2026-01-02 • via Nuitee
A
Aihua • extended_group • sg
9
Fabulous Stay!
Pros:

Firstly, I would like to thank all the staff for their exceptional hospitality. Communication in English was a breeze! This has certainly contributed to us having a great experience throughout our stay. Our checkout on the 29th was also straightforward & fast. Had a hiccup with my private car arrangement and front desk staff were quick to help and offer me solution.

About the rooms - We booked for 2 rooms. As I had my senior parents on this trip, the hotel was kind to arrange for connecting rooms for us. Rooms layout & furnishing were simple & probably about time for a revamp, but cleaniness was top-notch! House keeping staff were all very polite & all smiles.

Location - Fantastic! Almost just next to Lotte Mall, 5 minutes walk to Myeongdong Shopping Street. Seoul Plaza, City Hall station all within a 10-15 stroll away.

Overall review for our stay - FANTASTIC!

Cons:

The furnishing & fittings were a little older than expected.

2025-12-31 • via Nuitee
V
Vacation45734659101 • Family
10
thanks you mr woody
Pros:

We received wonderful customer service from Woody. We received a wonderful gift at the end of the year. I work in the customer service industry, so I would like to follow his example. Thank you very much.

2025-12-30 • via Tripadvisor
H
Henrich • family_with_children • ph
10
Pros:

Staff is very friendly and accommodating.

2025-12-30 • via Nuitee
S
Sam Zahr • family_with_children • lb
10
Pros:

Great location, with a walking distance to Myeongdong center. Very helpful staff, who made our daily plans easier

2025-12-30 • via Nuitee
A
Ada • family_with_children • au
9
2025-12-30 • via Nuitee
• couple • us
10
2025-12-30 • via Nuitee
M
MASANORI • solo_traveller • jp
10
スタッフの緊急のサービスに感謝します
Pros:

漢字で登録していたので、アルファベットで名前が出てこないにもかかわらず、何とか対応をしてくれました。

Cons:

朝食を、つけてもらったんですが、種類が少なかったことと、楽しみにしていた韓国料理が朝食に少なかったことが残念でした。

2025-12-30 • via Nuitee
K
kj10101010 • Family
10
最高の滞在　great stay
Pros:

お部屋、サービス、ラウンジ、朝食の全てが最高でした。また泊まりたいと思います。とても良いサービスで他のウェスティンと比較しても良いと思いました。

The room, service, lounge, and breakfast were all excellent. I would definitely stay here again.

2025-12-28 • via Tripadvisor
K
Kathleen • family_with_children • sg
9
2025-12-28 • via Nuitee
Y
Yasar • couple • us
9
2025-12-28 • via Nuitee