Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room size
Sauna facilities needing updates

Categories

Cleanliness
8.89
Overall cleanliness was good, but the sauna area felt dated.
Service
9.36
Service was exceptional, with staff often anticipating needs.
Location
9.4
Excellent location near shopping and restaurants.
Room Quality
8.35
Rooms were comfortable but not as spacious for the price.
Amenities
8.88
Good range of amenities available to guests.
Value for Money
8.34
Good value given the location and service, though room size was a slight drawback.
Food and Beverage
9.39
Food quality was excellent, especially in the lounge.
Overall Experience
9.36
Overall a very pleasant experience with minor room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:11

Property Description

Luxurious 5-Star Property in the Heart of Seoul

Indulgent Amenities: The Westin Josun Seoul Hotel boasts an indoor pool, a rejuvenating spa, and complimentary on-site parking for a stress-free stay.

Gastronomic Delights: Enjoy a culinary journey at Ninth Gate Grille offering international and French specialties, Hong Yeon serving delectable Cantonese cuisine, and Aria providing a range of international options.

Convenient Location: Situated just minutes away from popular attractions like Myeongdong and City Hall Subway Station, with easy access to shopping at Lotte Department Store, this hotel is the perfect choice for discerning travelers.

Book now to experience luxury and convenience at The Westin Josun Seoul Hotel.

Important information:

________________________________________
1. Payment and Credit Card Usage Policy
The name on the credit card used for the reservation must correspond to the guest staying at the property. For bookings made by a third party, you will need to contact the hotel directly.
________________________________________
2. Minor Policy
Guests under the age of 19 must check in with an official guardian.
________________________________________
3. Westin Club Lounge (Exclusive for Executive and Suite Room Guests)
Guests staying in Executive or Suite rooms are provided with Breakfast and Cocktail Hour services exclusively for 2 adults at the Westin Club Lounge.
[Westin Club Operating Hours]
• Breakfast:
o Monday-Saturday: 06:00 - 10:00
o Sunday & Holidays: 07:00 - 11:00
• Cocktail Hour:
o Sunday-Thursday & Holidays: 18:00 - 21:00
o Friday-Saturday: 17:00 - 21:00
Additional Charges:
• Children aged 7 and above are charged for Daytime Snacks.
• Cocktail Hour is available for guests aged 13 and above.
• Access for additional guests incurs a fee of KRW 121,000 per person.
Note:
• The operation of the Westin Club may vary depending on hotel circumstances and government guidelines.
• For more information, please contact our representative number: 02-771-0500.
________________________________________
4. City Athletic Club (CAC)
• Operating Hours: 06:00 AM - 10:00 PM
• Periodic Closure: The first Monday of every month for maintenance.
• Important Notes:
o External food and beverages are not allowed inside the facility.
o The swimming pool is closed daily for maintenance:
 Morning: 11:30 AM - 12:30 PM
 Evening: 6:00 PM - 7:00 PM
o On weekends, holidays, and during peak seasons, admission to the City Athletic Club is limited to one entry per day for the convenience, hygiene, and safety of our guests.
o Access to facilities is restricted for children under the age of 16 in the fitness center and sauna.
Additional Charges for Deluxe Room Guests:
• Sauna facilities: KRW 40,000 per person, per day.
CAC Contact Number: 02-317-0474
________________________________________
5. Breakfast at Aria
• Operating Hours: 07:00 AM - 10:00 AM (Last entry: 09:30 AM)
• Breakfast Rates:
o Adults: KRW 70,000 per person
o Children (aged 0-12 years): KRW 35,000 per child
________________________________________
6. Additional Fees and Services
• Rollaway Bed Fee: KRW 60,500 per night (Advance request required).
• Connecting rooms: KRW 60,500 per night (Advance request required).
• Valet Parking Fee: KRW 30,000 for 3 hours
• Airport Shuttle:
o Adults: KRW 18,000 per person (one-way)
o Children (aged 3-12 years): KRW 12,000 per child (one-way)
Note:
• All fees are subject to 10% VAT, and some services may incur additional charges depending on availability.
• Disposable personal items such as toothbrushes, toothpaste, and razors are available for a fee.
________________________________________
7. Parking Information
• The parking lot may experience high traffic on weekends due to an increased number of hotel visitors. Parking is complimentary for in-house guests, but valet parking is available at an additional cost (KRW 30,000 for 3 hours).
________________________________________
8. Room Package Information
 Spa Package
Please note that the free spa access offer includes free sauna access and a 30-minute body scrub for 1 person (1 time), but does not cover a free spa massage. Reservations are required. Please call 02-317-0474 to reserve.
 Aria Lunch/Dinner Package
The Aria lunch/dinner benefit is available for 2 adults only. Reservations are required. Please call 02-317-0357 to book. The lunch/dinner benefit is available during your stay.
________________________________________
9. Check-In Requirements
• All guests are required to present a valid photo ID and credit card at check-in.
• All special requests are subject to availability and may incur additional charges.
________________________________________
10. Contact Information:
• General Inquiries: 02-771-0500
• Room Reservations: 02-317-0404
• City Athletic Club (CAC): 02-317-0474Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The property will be undergoing renovations from 2026-07-01 until 2026-10-06. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 60,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2186 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
W
WeekendJazzMusician Couples Davis, California
10
Excellent Stay with Outstanding Service and Location
Pros:

My wife and I stayed here for a week from late February to early March, and we thoroughly enjoyed our stay.
First of all, the location is excellent—it is within walking distance of the lively Myeongdong area, which offers a wide variety of restaurants and shops. Our room was modern and had a nice view facing the historic Hwangudan Altar.
As Platinum Elite members of Marriott, we had access to the lounge on the top floor, where a great variety of food was offered for breakfast, along with a good selection of light meals during cocktail hours. We were also able to dine at “Aria,” the restaurant on the first floor, although we preferred the lounge overall.
In addition, the gym facilities were of very high quality. There were always staff members present who paid close attention to detail, which made the experience even better. I especially enjoyed using the gym during our stay.
Finally, the service and hospitality were outstanding. The staff were consistently polite and knowledgeable. In fact, I accidentally left my HDMI-to-USB-C adapter and a cable in the room, but they kindly arranged to send them to my home address afterward. I truly appreciate their help.
We will definitely stay at this hotel again the next time we visit Seoul.

2026-06-20 via Tripadvisor
J
Jonathan Mark solo_traveller gb
10
If you want a fun time in Seoul, stay at The Westin
Pros:

great position - fantastic staff - good restaurants

Cons:

nothing - all positive

2026-06-19 via Nuitee
P
patrickmF54LK Couples Los Angeles, California
10
Wonderful experience all-around
Pros:

We have had a wonderful experience at the Westin Josun. The hotel is very nice and the staff couldn’t be any more accommodating. Starting with checking in with Sam, they did everything possible to enhance our stay. I’m very appreciative to them. The food was also excellent, including a wonderful buffet to start the day. The hotel is also centrally located to many of the sights any tourist wants to visit while in Seoul.
I highly recommend

2026-06-18 via Tripadvisor
T
Torben Glar solo_traveller dk
8
2026-06-18 via Nuitee
I
Ilmara family_with_children kz
9
2026-06-17 via Nuitee
H
Haruka couple jp
10
Pros:

スタッフの方がとにかく親切!日本語話せるスタッフさんもいました。
お誕生日が近いということで、お部屋のアップグレードと朝食サービス、メッセージカードの用意もしていただき、思い出に残るよい滞在でした

2026-06-17 via Nuitee
S
Soo Bin couple ch
9
2026-06-17 via Nuitee
N
N7487SBchrist Family
10
Brilliant visit to Westin
Pros:

Second time staying at this hotel. Simply greeted with excellent service. Everyone at the lobby is very friendly and helpful particularly Zoey Park, who helped with the room reservation. Rooms are large and spacious as compared to the rest.

2026-06-16 via Tripadvisor
T
Tetiana family_with_children ua
10
ОТЕЛЬ ЧЕТКО ДЕРЖИТ УРОВЕНЬ 5*!ВО ВСЕМ!
Pros:

Отель четке держит уровень 5*

Это чувствуется даже в мелких деталях.
Чистота, уборка,завтрак,расположение- все просто супер.

Персонал клиентоориентирован на все 100%
Молодцы.

Cons:

Завтрак могли бы все таки включить в цену.

Мне было непривычно и не очень удобно доплачивать

Один раз пообедали в отеле по ситеме шведский стол как и завтрак.

Считаю, что цена обеда просто неоправданно высокая.
Согласна, выбор качество еды отличное.Но оочень дорого.
Но я понимаю, что такого уровня отель наверное по другому не может и у гостей есть выбор,есть в отеле или за пределами.

В следующий раз, я б уже не обедала в отеле.

2026-06-16 via Nuitee
K
Kj family_with_children sg
10
The service staff from front entrance to check in lobby, to restaurant wait staff to room service staff and housekeeping
Pros:

The service staff. All of them are soooooo friendly and polite! Makes one feel really like vip!

Cons:

There’s only power point at one side of the bed. Maybe can consider a power point at the other side too.

2026-06-16 via Nuitee
S
Stephen solo_traveller hk
10
2026-06-16 via Nuitee
V
vazirakc Solo travel
10
Nice place to tour Seoul
Pros:

Great Hotel
The location is Amazing! Room and Staff were really good!
Elena who helped me to check in was very kind and helpful!

2026-06-15 via Tripadvisor
S
Shortstay solo_traveller sg
10
Pros:

Staff at different departments from buffet, club lounge, , check in counters, door/concierge, housekeeping are all very professional, polite, attentive to details, address needs of clients, and proactive in offering help. Working as a team as well.

Cons:

None

2026-06-15 via Nuitee
G
GANG extended_group cn
9
第一次感受首尔威斯汀酒店,总体很好。
Pros:

地理位置和员工素质非常好

Cons:

设施略显陈旧,建议淋浴区做好缝隙漏水处理;房间里准备一个人体秤。

2026-06-15 via Nuitee
B
Brittany family_with_children us
10
Felt like a home away from home while visiting Seoul
Pros:

Everything about The Westin Josun was amazing! The staff were so helpful and kind. The location was perfect for all the different parts of Seoul we wanted to explore! The hotel was beautiful and the bed was very comfortable! We ordered room service several times and it was delicious and arrived shortly! Would definitely recommend this place to stay while in Seoul.

Cons:

Honestly I have no negative feedback or suggestions.

2026-06-14 via Nuitee
T
travelmaniac2015 Family San Antonio, Texas
10
Amazing Stay! Stop searching and book the Westin Josun!
Pros:

My family of 3 stayed at the Westin Josun for 9nts (May/June) and it was truly amazing!
I agonized for months on picking the BEST hotel and read hundreds of reviews on other places, and I am SO GLAD we ended up at the Westin Josun.
Where to begin...
Of note, we did pay to stay in a swanky suite with access to the club. I don't know what the price difference would have been for a regular room, but since we were there for 9nts, I felt it was necessary. I would say, it was completely worth the expense.

Location - This hotel is exactly where you want to be for a tourist. Does not get better. Close to everything including subway, Namsan Tower, and my personal favorite, the Cheonggyecheon Stream. My favorite part of my trip might be the morning run along the Cheonggyecheon Stream, and it is just minutes from the hotel.

Facilities - It was actually what you expect from a 5 star hotel. Clean, impeccably maintained, luxurious. I was worried the rooms were going to be dated because of previous reviews I read, but that was not the case. The room was lovely.

Service - Standout service and well staffed! Clearly, it is well managed because the employees were beyond helpful, professional and courteous.

Club - The service at the club was again, amazing and it was well maintained. They provided OK options for breakfast (although we also had access to the main breakfast buffet maybe bc we are Platinum Elite?) and light snacks with pretty much a full bar in the evenings. It was never overly crowed and always fully stocked. Although the club is open all day, they only provide coffee, soda, etc. beverages and not yummy prepackaged treats during the day. Despite all the wonderful things I have to say about this hotel, the club options (not service) were meh...

Restaurants - because we were there for so long, we actually ate in all but 1 onsite restaurant. They were all pricey, but what you expect at a 5 star place. The Chinese place was incredible! Pricey, but delicious and so beautiful. The Bar by the lobby was so swanky and had an incredible view of a temple through wall to wall windows. So nice! So be sure to bring a nice outfit so you don't look like a tourist!

Just book it already!

2026-06-12 via Tripadvisor
M
Michael solo_traveller il
10
2026-06-12 via Nuitee
L
Lorraine solo_traveller us
10
Comfortable and good shopping in the neighborhood
Pros:

Best bed & shower

Cons:

Cold staff

2026-06-09 via Nuitee
G
Global537899 Family
10
Friendly Staff
Pros:

Jenny at the front desk was awesome! She was super helpful and knowledgeable. Meeting with her was a great way to start our stay. Also Max helped bring our bags to our room and he was very friendly and helpful. Our room was very clean and comfortable!

2026-06-08 via Tripadvisor
G
Gabriela Odelia family_with_children il
10
2026-06-08 via Nuitee