Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Clean facilities
Cons:
Dirty carpets
Limited convenience store offerings
No breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned dirty carpets and areas that need replacement.
Service
9.1
Many guests expressed gratitude for the kindness and helpfulness of the staff.
Location
9.14
Convenient access to parks and attractions is highly praised.
Room Quality
8.59
Rooms are described as clean and spacious, though some found layout confusing.
Amenities
7.12
Limited offerings in onsite convenience store, some amenities need improvement.
Value for Money
8.08
Guests feel the stay was worth the price, despite some issues.
Food and Beverage
7.63
No breakfast provided; limited options in the convenience store noted.
Overall Experience
9.1
Overall satisfaction with the stay; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxury Accommodation at Tokyo Disney Resort

At Sheraton Tokyo Bay, experience the magic of Tokyo Disney Resort with indoor and outdoor pools, Disney shops, kids' play area, and 4 dining options. Spacious Rooms with Stunning Views

Enjoy Sheraton Sweet Sleeper beds, balconies with views of Disney Resort or Tokyo Bay, and 24/7 room service. Relaxation and Convenience

Unwind in the fitness room, sauna, or with a massage. Stay connected with free Wi-Fi, and savor coffee at Café Toastina. Book your enchanting stay at Sheraton Tokyo Bay Hotel today!

Important information:

Luggage storage service is available at our hotel service counter located at JR Maihama station; between 8:00 and 15:00, we can store your luggage at the station service counter and deliver it to the hotel.

Children under 6 years of age may use existing beds free of charge when staying with an adult. Only one adult is allowed per bed. Breakfast for children 4 years and older is not included in the rate. Children 4 years and older are not included in the rate and will be charged separately.

The hotel's seasonal outdoor pool, public baths, and sauna facilities are available for a fee. The indoor pool and fitness room are free of charge.

Access to the outdoor pool is by reservation only and is subject to availability.

On-site parking is available on a first-come, first-served basis and is subject to availability.

The hotel does not guarantee admission to Disney parks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Feb 26, 2026 until Wed, Jul 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 3100 per day.

Location

Guest Reviews

8.3
Based on 6493 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 9.1
A
Ayaka • family_with_children • jp
8
2026-05-09 • via Nuitee
K
Kushar • family_with_children • au
9
Pros:

Was a great stay during our Disney visit. Unfortunately we didn’t have much time to spend at the hotel as we were in Disneyland and Disneysea, but had a comfortable stay while there.

2026-05-09 • via Nuitee
M
Megan • family_with_children • au
10
2026-05-09 • via Nuitee
Y
Yasuhito • solo_traveller • jp
8
2026-05-09 • via Nuitee
M
MISAKI • family_with_children • jp
9
2026-05-08 • via Nuitee
J
JINU • family_with_children • au
8
2026-05-07 • via Nuitee
K
kt • family_with_children • jp
8
2026-05-07 • via Nuitee
Y
Yasunobu • family_with_children • jp
6
2026-05-07 • via Nuitee
K
Kirsty • solo_traveller • au
10
2026-05-06 • via Nuitee
S
Samia • family_with_children • fr
10
Pros:

Tout parfait

2026-05-06 • via Nuitee
S
SUMIKO • solo_traveller • jp
8
Pros:

部屋が広くて、ゆったり過ごせました。
夜遅くのチェックインだったので、ホテル全体の様子はあまりわかりませんでしたが、印象はよかったです。

2026-05-06 • via Nuitee
S
Seiji • couple • jp
10
2026-05-06 • via Nuitee
A
Aoki • solo_traveller • jp
10
2026-05-06 • via Nuitee
T
Takayuki • family_with_children • jp
7
また来たい。
Pros:

富士山が部屋から見えました。

Cons:

タワーオブテラーが見えなかった。

2026-05-05 • via Nuitee
K
Kazushi • family_with_children • jp
9
2026-05-05 • via Nuitee
牛尾 • solo_traveller • jp
10
Pros:

ユニットバスではなく、別々タイプの風呂だったので、気にせずゆっくり入浴できました。

2026-05-05 • via Nuitee
B
Bruno Marcelo • family_with_children • br
10
2026-05-05 • via Nuitee
H
HIDETOSHI • solo_traveller • jp
8
Pros:

朝食が美味しかったです。スタッフさんも皆さん丁寧で、気持ち良く質問にお答えいただきました。

Cons:

駐車場代が高めに感じました。
細かいところでは、トイレのドアをスライドしたところに少し綿埃があったことです。

2026-05-05 • via Nuitee
T
Tadashi • solo_traveller • jp
10
2026-05-05 • via Nuitee
D
Daisuke • family_with_children • jp
10
2026-05-04 • via Nuitee