Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Clean facilities
Cons:
Dirty carpets
Limited convenience store offerings
No breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned dirty carpets and areas that need replacement.
Service
9.1
Many guests expressed gratitude for the kindness and helpfulness of the staff.
Location
9.14
Convenient access to parks and attractions is highly praised.
Room Quality
8.59
Rooms are described as clean and spacious, though some found layout confusing.
Amenities
7.12
Limited offerings in onsite convenience store, some amenities need improvement.
Value for Money
8.08
Guests feel the stay was worth the price, despite some issues.
Food and Beverage
7.63
No breakfast provided; limited options in the convenience store noted.
Overall Experience
9.1
Overall satisfaction with the stay; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxury Accommodation at Tokyo Disney Resort

At Sheraton Tokyo Bay, experience the magic of Tokyo Disney Resort with indoor and outdoor pools, Disney shops, kids' play area, and 4 dining options. Spacious Rooms with Stunning Views

Enjoy Sheraton Sweet Sleeper beds, balconies with views of Disney Resort or Tokyo Bay, and 24/7 room service. Relaxation and Convenience

Unwind in the fitness room, sauna, or with a massage. Stay connected with free Wi-Fi, and savor coffee at Café Toastina. Book your enchanting stay at Sheraton Tokyo Bay Hotel today!

Important information:

Please note that maintenance work of the facility will be carried out from 24/2/27 to 27/2/27.
The facility will be closed for maintenance from 24/2/27 to 27/2/27.

Luggage storage service is available at our hotel service counter located at JR Maihama station; between 8:00 and 15:00, we can store your luggage at the station service counter and deliver it to the hotel.

Children under 6 years of age may use existing beds free of charge when staying with an adult. Only one adult is allowed per bed. Breakfast for children 4 years and older is not included in the rate. Children 4 years and older are not included in the rate and will be charged separately.

The hotel's seasonal outdoor pool, public baths, and sauna facilities are available for a fee. The indoor pool and fitness room are free of charge.

Access to the outdoor pool is by reservation only and is subject to availability.

On-site parking is available on a first-come, first-served basis and is subject to availability.

The hotel does not guarantee admission to Disney parks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Jun 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Location

Guest Reviews

8.3
Based on 6937 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 9.1
M
MAKI • extended_group • jp
10
2026-08-22 • via Nuitee
小磯 • extended_group • jp
8
夏の思い出。満足旅
Pros:

宿泊前日23時に予約。ギリギリでしたが、当日チェックインする時にお部屋をアップデートしてもらえ、パーク側でとてもとても満足でした。
唯一の夏休みの宿泊だったのでとても良かったです。

Cons:

よくなあところはなかったのですが、アメニティーなどが以前はお部屋にあったと思うのですが、今回はどうもロビーの方にあったようで。
気づいた時にはもう部屋でくつろいでいたので、下に降りるのが面倒で、どうにかしました。
事前に教えてもらえると良かったです

2026-08-22 • via Nuitee
N
Nitzan • solo_traveller • il
7
2026-08-22 • via Nuitee
S
Suzuki • couple • jp
6
ゆっくり休めました。
Pros:

最寄り駅までの送迎がとっても良かったです。
スタンダードの部屋で古さを感じましたが、広がったです。

Cons:

浴衣よりパジャマを選べたらよかったです。

2026-08-21 • via Nuitee
あん • family_with_children • jp
10
Pros:

綺麗！
駐車場がある！
車で行っても安心！
コンビニみたいなお店もあるし、ディズニーショップもある！

Cons:

受付の方が少しキツく感じました。

2026-08-20 • via Nuitee
J
JAE YOUNG • family_with_children • kr
5
2026-08-20 • via Nuitee
M
Miwa • family_with_children • jp
10
快適
Pros:

お部屋が綺麗で、ベビーベッドの無料貸し出しで赤ちゃんも安全に寝ることができ、家族みんな快適に過ごすことができました。ありがとうございました。

2026-08-20 • via Nuitee
M
Marialaura • family_with_children • gb
10
2026-08-20 • via Nuitee
M
Mae • couple • au
6
2026-08-19 • via Nuitee
E
Emily • family_with_children • us
8
2026-08-19 • via Nuitee
K
Keisuke • family_with_children • jp
6
2026-08-19 • via Nuitee
C
Claudia • family_with_children • us
10
Pros:

Beautiful and comfortable hotel, great location and over the top customer service.

Cons:

To use the pool has additional charge

2026-08-19 • via Nuitee
E
Emma • solo_traveller • au
10
Pros:

The staff were all fantastic. The restaurants and cafe on site are well priced and the food is great. The room we stayed in was a good size. Perfect location for going to Disney.

Cons:

Nothing. We really enjoyed our stay.

2026-08-18 • via Nuitee
E
Emma • solo_traveller • au
10
2026-08-18 • via Nuitee
W
Wendy • family_with_children • us
10
2026-08-18 • via Nuitee
W
Wu • family_with_children • jp
8
2026-08-18 • via Nuitee
K
Kareena • family_with_children • mu
3
Don’t recommended. There are better places.
Pros:

Close to Disney land

Cons:

Far from everywhere else. Rooms are outdated. Staff were not very polite. Room service ends early. Not many options for vegetarians.

2026-08-18 • via Nuitee
鈴木 • solo_traveller • jp
10
2026-08-18 • via Nuitee
Y
YUKARI • solo_traveller • jp
6
2026-08-17 • via Nuitee
S
Seira • family_with_children • jp
7
2026-08-17 • via Nuitee