Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Clean facilities
Cons:
Dirty carpets
Limited convenience store offerings
No breakfast options

Categories

Cleanliness
7.63
Several reviews mentioned dirty carpets and areas that need replacement.
Service
9.1
Many guests expressed gratitude for the kindness and helpfulness of the staff.
Location
9.14
Convenient access to parks and attractions is highly praised.
Room Quality
8.59
Rooms are described as clean and spacious, though some found layout confusing.
Amenities
7.12
Limited offerings in onsite convenience store, some amenities need improvement.
Value for Money
8.08
Guests feel the stay was worth the price, despite some issues.
Food and Beverage
7.63
No breakfast provided; limited options in the convenience store noted.
Overall Experience
9.1
Overall satisfaction with the stay; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxury Accommodation at Tokyo Disney Resort

At Sheraton Tokyo Bay, experience the magic of Tokyo Disney Resort with indoor and outdoor pools, Disney shops, kids' play area, and 4 dining options. Spacious Rooms with Stunning Views

Enjoy Sheraton Sweet Sleeper beds, balconies with views of Disney Resort or Tokyo Bay, and 24/7 room service. Relaxation and Convenience

Unwind in the fitness room, sauna, or with a massage. Stay connected with free Wi-Fi, and savor coffee at Café Toastina. Book your enchanting stay at Sheraton Tokyo Bay Hotel today!

Important information:

Luggage storage service is available at our hotel service counter located at JR Maihama station; between 8:00 and 15:00, we can store your luggage at the station service counter and deliver it to the hotel.

Children under 6 years of age may use existing beds free of charge when staying with an adult. Only one adult is allowed per bed. Breakfast for children 4 years and older is not included in the rate. Children 4 years and older are not included in the rate and will be charged separately.

The hotel's seasonal outdoor pool, public baths, and sauna facilities are available for a fee. The indoor pool and fitness room are free of charge.

Access to the outdoor pool is by reservation only and is subject to availability.

The outdoor pool is open from 1 June 2025 to 30 june 2025 and 16 September 2025 to 30 September 2025 daily from 9:00 to 18:00, and from 1 July 2025 to 15 September 2025 daily from 9:00 to 21:00.



The indoor pool will be closed from Tuesday, September 16, 2025, to Tuesday, September 23, 2025, due to ceiling repair work.

On-site parking is available on a first-come, first-served basis and is subject to availability.

The hotel does not guarantee admission to Disney parks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 3100 per day.

Location

Guest Reviews

8.3
Based on 6259 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 7.63
Overall Experience: 9.1
K
koumura extended_group jp
8
2026-02-14 via Nuitee
J
Jennifer family_with_children au
9
2026-02-14 via Nuitee
S
SENA couple jp
10
2026-02-14 via Nuitee
S
sohardtofindaname family_with_children au
9
2026-02-13 via Nuitee
K
KIRA family_with_children jp
7
Pros:

清潔感があり、4人部屋でも十分なゆとりを感じました。

Cons:

とにかく広くて大きいホテルなので、玄関までが遠いです。

2026-02-13 via Nuitee
J
Julia family_with_children ch
9
2026-02-13 via Nuitee
S
SOGA couple jp
10
Pros:

急な対応にも親切丁寧に対応して下さいり、感謝しています。

2026-02-13 via Nuitee
H
hiromi family_with_children jp
7
2026-02-12 via Nuitee
M
mizuhara couple jp
10
2026-02-12 via Nuitee
H
HIROMITSU family_with_children jp
10
快適
Pros:

綺麗。清潔感着ある。

Cons:

レストランの食事がもう少しリーズナブルだと利用しやすい。

2026-02-12 via Nuitee
J
Jose Jr family_with_children ph
10
My family had a very memorable stay at Sheraton Grande Tokyo Bay.
Pros:

The location is very near Disneyland and Disneysea. All of their staff at reception, dining, room services, bell services were all friendly, helpful and polite. The bellman who is a countryman and the doormen at the time we were about to leave the hotel went the extra mile to help us out get special vans for my family of 8. I really appreciated it. The buffet at the Grand Cafe was excellent and all food were delicious.

Cons:

I cant say any.

2026-02-12 via Nuitee
S
SHIN CHIH family_with_children tw
10
Pros:

住宿地方像小家庭,有客廳及臥室。樓下有便利商店,也有預定才能享用的自助餐。

2026-02-11 via Nuitee
Y
Yang family_with_children tw
10
2026-02-11 via Nuitee
J
Jacqueline family_with_children au
7
2026-02-11 via Nuitee
M
Mel family_with_children nz
9
Highly recommend to any family looking for great Disney Resort accommodation
Pros:

Fantastic location for access to Disney resorts. The Sheraton Lounge was fantastic and I would highly recommend to book a room that offers access to it. The hotel had everything we needed for a family of five's 3 night stay.

2026-02-11 via Nuitee
K
Kyosuke couple jp
10
最高
Pros:

広い、たいおうがすばらしい

2026-02-11 via Nuitee
高坂 family_with_children jp
10
2026-02-10 via Nuitee
Y
YUTA family_with_children jp
8
2026-02-10 via Nuitee
T
Tomoko family_with_children jp
9
2026-02-09 via Nuitee
G
Geoff couple au
9
A wonderful stay
2026-02-09 via Nuitee