Comfort Inn & Suites Texas City I-45

Hotels
Comfort
5.5 (225 reviews)
10700 Emmett F Lowry Expwy , Texas City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and well done renovation
Responsive service in crises
Cons:
Mold and dampness in rooms
Poor cleanliness standards
Limited breakfast options

Categories

Cleanliness
3.21
Numerous mentions of mold, dirty carpets, and dust made the cleanliness rating low.
Service
6.68
Mixed feedback on service; some staff were helpful amidst issues.
Location
7.22
The hotel is conveniently located, which positively affects the location rating.
Room Quality
4.17
Several complaints about mold, dampness, and the need for renovation.
Amenities
6.2
Limited offerings with some positive notes about breakfast items.
Value for Money
6.16
Perceived value was impacted by other factors like cleanliness.
Food and Beverage
5.21
Breakfast options were limited and disappointing for many guests.
Overall Experience
5.18
Overall experiences were mostly negative, affecting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:33

Property Description

Convenient Location
Located across the street from the Mall of the Mainland, our Texas City hotel offers easy access to shopping and dining options.

Relaxing Amenities
Enjoy our indoor swimming pool, free on-site parking, and daily continental breakfast during your stay at Comfort Inn & Suite.

Business and Fitness Facilities
Stay productive with free wired internet, work desk, and fax services. Keep up with your workout routine at our fitness center.

Book your stay now at Comfort Inn & Suite for a comfortable and convenient Texas City experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that this hotel was impacted by Hurricane Harvey. Travel routes and hotel services may be limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.5
Based on 225 reviews
Cleanliness: 3.21
Service: 6.68
Location: 7.22
Room Quality: 4.17
Amenities: 6.2
Value for Money: 6.16
Food and Beverage: 5.21
Overall Experience: 5.18
M
Mary Ellen partner
4
Pros:

The place is under construction. I was not told that. The pool was closed. The breakfast had no food most of the time. A very disappointing stay.

2025-10-03 via Nuitee
J
Jacqueline
6
Pros:

The property was under renovation. The Continental Breakfast wasn't good didn't have much and only had one waffle iron. Was very disappointed on that
Plus the towels were limited know face towels at all. Tub was very rusty and brown looking
I asked for a King size bed I was given to full Size. The paint smell was very strong.

2025-09-29 via Nuitee
A
Ana
2
Pros:

The worst hotel by far

2025-09-28 via Nuitee
M
Mark
8
Pros:

Good clean room

2025-09-22 via Nuitee
D
Deborah
4
Pros:

Mole very present

2025-09-16 via Nuitee
G
Gary
2
Pros:

Frist off Expedia over charged me 11 dollars .It was suppose to be a 50 dollar deposit refundable when checking out .They didn't do that they told me in 5 to 7 business days after arguing with them i left ,then i noticed they had charged me 250 dollars deposit there liars i still haven't been refunded a freaking dime today im headed to file theft charges on them never again wilm i stay there its not over with them yet also speaking with a attorney Monday if i dont rece my deposit back TODAY

2025-09-13 via Nuitee
S
Sondra partner
8
Pros:

No pool. Breakfast on Friday was bagels, bread, and cereal. I asked the front desk clerk if they had any protein, she got me a frozen egg from the back.

2025-09-08 via Nuitee
R
Rick and Julie
4
Poor rating
Pros:

We were not very happy with the experience of the room. It was very damp. I was afraid to go barefoot on the carpet. The bathtubs need to be resurfaced. The lobby was the only good part that we enjoyed. There was a table in our room with a coffee pot on it that had an inch of dust underneath and some trash that should’ve been removed. The lamp in the room was rusted. We will not be going back to this hotel.

2025-09-08 via Nuitee
L
Linda B
2
Horrible
Pros:

My stay was horrible. The carpet was wet and had begun stinking. The ceiling was molded. The bathtub was black and dirty. I have a lung disease my night there was scary. I would it recommend this hotel to anyone.

2025-09-02 via Nuitee
J
Jessica family
6
Pros:

Got there and the front desk lady was freaking out because there was a leak and she had to move people around, not a problem. We got to our room and it smelt like mold, the bathroom frame was all rusty, and there was a roach on the bed. The lady at front desk was very upset with everything going on, but she was very nice and apologetic. She let me look at a different room that ended up working out in the end.

2025-09-02 via Nuitee
M
Moises
10
Very fair
Pros:

It was really good for the value. Clean enough and had a good sleep. They even offer jimmy dean microwave sandwich’s compared to a traditional continental breakfast. I would come back.

2025-08-30 via Nuitee
A
Alton
2
Don't book thru Hotel.com
Pros:

I was unable to stay at this motel. My wife twisted her knee on Monday (8-18-25) and is not able to walk. I tried to change the reservations for a future date with the motel and Hotel.com. website
The motel clerk stated she could not change the res. Also, Hotel.com website would not let me change the res for a future date.

2025-08-23 via Nuitee
S
stella
10
Amazing Renovation
Pros:

Our room was an amazing cleanly well done renovation! New carpet, bathroom and paint ! Breakfast was included! Waffles , yogurt, coffee, cereal, fruits ! Very convenient to an all you can eat Chinese buffett!

2025-08-23 via Nuitee
V
Verified traveler
2
Do not stay at this location.
Pros:

My stay was garbage. I only stayed one night. I couldn't even sleep or shower do to the mold in the bathroom. There was mold all around the ceiling.

2025-08-22 via Nuitee
M
Maung family_with_children
6
Pros:

They're renovation

2025-08-14 via Nuitee
W
William
4
Not so good
Pros:

Apparently remodeling going on and floors not very clean. Floors in room feel moist on the feet and killed a cockroach in the bathroom. Went for coffee next morning and machine would only work sometimes. The guy working desk messed with machine till it worked a little better. Breakfast area run down and they apparently were mostly out of food. No butter, no milk for the cereal, no fruits, no pastries and trash cans full from day before!

2025-08-09 via Nuitee
S
stacey family_with_children
4
Pros:

The tub is dirty looks like it hasn’t been clean in a week. The room smells like mold and mildew. The pillows, curtains and blanket is torn up.

2025-08-03 via Nuitee
K
Katherine
4
Never again
Pros:

They were doing construction in the room next to ours. Was woken up by banging and drilling both days. The tub was stained blackish gray. Husband had to fix the toilet to stop it from running. Water dripped on you from the bathroom fan which was broken and didnt work. The floor in the room slopped down and then back up aa you crossed the room. You felt and heard the front two sliding doors every time they opened and closed in our room. The staff was very nice just nothing like the pictures and not relaxing due to the work happening.

2025-08-03 via Nuitee
S
Shavoya family_with_children
2
Pros:

Im normally not one to leave bad review but somebody has to know about this ! The 1st room we were given was 107 & it was MOLD & DIRT Everywhere !! the hallway wall papers were coming off the wall from water damage. Mind you EVERY Hotel was booked and we had nowhere else to go since we were going on a Cruise the next day. So we went back to the font desk let the manager know and was assiged another room on a higher floor .. This room didnt smell as bad btu was still dirty ! we had to go to the Walmart and get cleaning supplies and covers just have somewhere to stay for the night ! We would have stayed in the Car if our luggage woudl have allow it !! WORST $115 ive ever spent !!!

2025-07-31 via Nuitee
S
Sarah
2
Pros:

Very dirty, curtains disgusting the smell when you enter the room is horrible, indoor pool closed and fitness area dirty the beds ans bathrooms are not to be used, almost nothing for breakfast,i won’t comeback

2025-07-29 via Nuitee