Comfort Inn & Suites Omaha Central

Hotels
•
Comfort
6.6 (1228 reviews)
7007 Grover Street , Omaha , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Secure parking
Breakfast available
Beds
Friendly front desk
Convenient location
Cons:
Very dirty rooms (filth, stains, used bandage)
Smoke and marijuana smell in hallways/rooms
No hot water / cold showers
Missing towels, broken fixtures, mold
Roaches
Unaccommodating staff in some cases
Poor/broken amenities (no microwave/ice, cold pool, sticky/working-issues TV)
Limited and cold food selection

Categories

Cleanliness
1
Multiple reviews describe extremely dirty rooms (filth, shoe prints, smears, used bandaids, dried urine, mold, roaches) — cleanliness is a major negative.
Service
9
Mixed reports but includes mentions of a friendly front desk; some staff were unaccommodating in isolated incidents — overall service interactions are uneven but several positive staff contacts were reported.
Location
9
Guests noted secure parking and a convenient location; location and parking security are consistent positives despite property condition.
Room Quality
2
Rooms reported as outdated and falling apart (peeling bathtub, chipped porcelain, broken lamps, missing remotes, sticky remotes, moldy bathrooms) — room quality is poor.
Amenities
8.5
Basic amenities exist (breakfast offered, pool, A/C) but many were reported as inadequate or missing (pool very cold/chlorinated, no microwave/ice machine, TV issues); amenities are present but inconsistent.
Value for Money
8
Some guests felt only basic value (a bed and secure car) yet the hotel occupies a lower price tier; value seen as acceptable for budget travelers despite condition issues.
Food and Beverage
8
Breakfast was praised by some, though others noted limited selection and cold items — food offerings exist and scored positively by some guests.
Overall Experience
7.3
Overall a mixed experience: serious cleanliness and room-quality problems weighed heavily, but positives (secure parking, breakfast, occasional friendly staff, location) moderated the final impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-16 11:44

Property Description

Convenient Location
Located just off Interstate 80, the Comfort Inn & Suites is centrally positioned near popular attractions like the Nebraska Furniture Mart and Fun-Plex amusement park.

Delicious Dining and Amenities
Indulge in island cuisine at the on-site Firewater Grille and Lounge, and start your day with a complimentary hot breakfast. Unwind in the indoor heated pool or stay active in the exercise and game rooms.

Business-Friendly and Family-Friendly
Business travelers will find a range of conveniences, including meeting facilities and free high-speed internet. Families can enjoy spacious suites, some with whirlpool bathtubs and fireplaces.

Book your stay at Comfort Inn & Suites now to experience the perfect blend of convenience and comfort!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 1228 reviews
Cleanliness: 1
Service: 9
Location: 9
Room Quality: 2
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7.3
H
Hall • family_with_children • us
5
Terrible
Pros:

Ehh the vending machine

Cons:

Our tub had standing water. We got in trouble for taking food to our room! I was literally confused on that! They also never actually changed out our sheets and towels.

2026-08-22 • via Nuitee
R
Roettgen • family_with_children • us
6
Cheap and got what we paid for I guess.
Pros:

The price was great. But spend the extra $50-$100 to stay somewhere nicer. The crowd outside is sketchy. The staff is sketchy. It was very clean (the room). Pool was not. Pool table only gave out 7 balls. If you scratched, game over cause that ball doesn’t come back. No refund on the money we put in or even assistance to fix the table. Was told it was ran from India? Breakfast was good. Go based off reviews and not photos.

Cons:

The staff is so unhelpful

2026-08-20 • via Nuitee
D
Drew • solo_traveller • us
1
Cons:

Dirty smelled TV didn't work air conditioner didn't work in one of our rooms

2026-08-17 • via Nuitee
J
Jackson • solo_traveller • us
5
Pros:

Beds were comfortable & the location was great.

Cons:

The room was not clean, the shower was not clean. Found a chicken bone on the floor which leads me to believe that the floor wasnt cleaned. Staff was cool but 1 of them was very rude, she was a housekeeper. Overall I will not be staying at this hotel ANYMORE 🙃

2026-08-16 • via Nuitee
C
Cynthia • family_with_children • us
3
Value or sleeping in a bed and my car being secure, but no comfort anywhere else.
Pros:

Security of parking lot. Beds.

Cons:

The hall and room stunk of smoke, there were no towels in the bathroom, there was no hot water to shower, there was very few selection of food and it was cold.

2026-08-15 • via Nuitee
H
Heidy • family_with_children • us
7
2026-08-13 • via Nuitee
S
Sarah • solo_traveller • us
1
2026-08-12 • via Nuitee
L
Lindsay • solo_traveller • us
9
Great!
Pros:

The breakfast

Cons:

N/A

2026-08-12 • via Nuitee
G
Goff • solo_traveller • us
9
2026-08-11 • via Nuitee
L
Landry • extended_group • us
1
Horrible
Pros:

Could be better

Cons:

Place is dirty and falling apart. Old appliances and equipments. DIRTY!!!!!

2026-08-10 • via Nuitee
S
Serena • family_with_children • us
1
TERRIBLE 😭
Pros:

I wish I could rate this with nothing, I booked this hotel while visiting family, and this place was terrible, very outdated, bathtub was peeling, hot water wasn’t that hot, a/c wasn’t that cold, the pool was freezing cold and lots of chlorine, the toilet in the bathroom looked like it had dried pee on the bottom, walls peeling paint, it says when booking the hotel it smoke free and yet you smelt cigarette residue and marijuana smell!! Terrible stay with kids even without kids. 10/10 DO NOT RECOMMEND!!

Cons:

Everything!

2026-08-10 • via Nuitee
B
Brittany • family_with_children • us
1
Cons:

Rooms were dirty and things were broken lamps and walls had food or something on it asked for pillows several times did t show up till the next night later in the evening

2026-08-10 • via Nuitee
B
Braden • couple • us
1
Dirty, trashy
Cons:

Very filthy room

2026-08-08 • via Nuitee
L
Lara • solo_traveller • us
4
Pros:

The front desk was friendly

Cons:

The room was not very clean. Found a floss pick in the shower and hair on the sink faucet

2026-08-06 • via Nuitee
A
ann • couple • us
1
2026-08-05 • via Nuitee
H
Harmony • couple • us
1
It was the dirtiest hotel I have ever seen!
Pros:

Absolutely NOTHING!!!

Cons:

It was the dirtiest hotel I have ever seen!

Had dirty shoe prints on the floor that wasn’t carpeted going in and out of the bathroom, had splatters and smears all over the mirror, a used, dirty bandaid stuck to the wall, all of the porcelain on the bathroom tub was chipped off!

Checked out immediately after viewing the room and not fighting for a refund from Booking.com and Comfort Inn & Suites!

I don’t know if I’ll ever use booking.com again if this issue isn’t resolved and I receive a refund!

2026-08-04 • via Nuitee
D
Dundon • solo_traveller • us
1
Pros:

Nothing

Cons:

The cockroaches in my room, we left and they didnt even offer to give my money back.

2026-08-03 • via Nuitee
A
AVITAL • couple • us
4
Cons:

bathroom was falling apart and moldy

2026-08-03 • via Nuitee
R
Randi • couple • us
4
Nice location, cleaniness is a concern
Pros:

This place could be very good if the time to do a deep clean was taken.

Cons:

I was not confident in the cleanliness of this property. I don’t mind things not being brand new but a good deep clean would go a long way.

2026-08-03 • via Nuitee
M
Marrero • family_with_children • us
1
Had to stay regardless I wanted to leave and room was non refundable
Cons:

Has roaches, room and facilities was dirty, staff was not accommodating, we were missing a remote for tv staff stated we could not get a remote until 10 am the next day, room service woke me up at 9:20 to tell me to check out at 10. I booked this stay for my daughter’s birthday trip and was VERY DISAPPOINTED!!!

2026-08-02 • via Nuitee