Comfort Inn & Suites Omaha Central

Hotels
•
Comfort Inn
6.2 (186 reviews)
7007 Grover St, Omaha, Nebraska, 68106 , Omaha , US
1-402-934-4900

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Large and spacious rooms
Cons:
Poor cleanliness
Safety concerns regarding location

Categories

Cleanliness
4.45
Numerous mentions of dirty rooms, mold, and overall poor cleanliness.
Service
7.95
While there were issues with availability, the staff remained friendly.
Location
5.95
Reported safety concerns and issues with the nearby club.
Room Quality
4.95
Many complaints about the state of the rooms and unpleasant smells.
Amenities
6.95
Some positive notes on the bar and restaurant but overall lacking in quality.
Value for Money
7.45
Mixed feelings about pricing compared to the quality; reasonable for certain amenities.
Food and Beverage
5.95
Slow service and poor food quality reported.
Overall Experience
5.95
General dissatisfaction due to cleanliness and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:22

Property Description

Discover the ultimate comfort and convenience at Comfort Inn & Suites Omaha Central, perfectly situated for all your adventures in Omaha.

Recreational Amenities
Unwind in our indoor pool or break a sweat at the 24-hour fitness center. Plus, explore the city on two wheels with our bike rentals at your disposal.

Culinary Delights
Savor delicious American cuisine at the Firewater Grille, or opt for room service during limited hours. Start your day right with our complimentary buffet breakfast, and enjoy drinks at our welcoming bar/lounge.

Modern Comfort
Relax in one of our 172 well-appointed guestrooms featuring LED televisions and complimentary Wi-Fi. Each room is equipped with private bathrooms and essential amenities to ensure a comfortable stay.

Seize the opportunity to stay at Comfort Inn & Suites Omaha Central and make your reservations today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 186 reviews
Cleanliness: 4.45
Service: 7.95
Location: 5.95
Room Quality: 4.95
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 5.95
Overall Experience: 5.95
E
Esperance • solo_traveller • us
2
2026-06-24 • via Nuitee
K
Keller • extended_group • us
2
2026-06-24 • via Nuitee
R
Ramona • family_with_children • us
1
Horrible hotel. More like a halfway house. Not enough towels, dirty, nasty
Pros:

It was awful

Cons:

Everything

2026-06-24 • via Nuitee
J
Jennifer • family_with_children • us
2
Pros:

Pool breakfast

Cons:

Room was filthy we paid 300$ and didn't even have a clean room there was also roaches

2026-06-22 • via Nuitee
C
Chris • couple • us
5
Pros:

Bed is clean, location pretty good

Cons:

Musty smell, room outdated, broken fixtures.

2026-06-22 • via Nuitee
L
Lynde • family_with_children • us
1
I never again will book here.
Pros:

Nothing

Cons:

It was incredibly dirty and the elevators stunk of marijuana. It wasn’t a safe place for my young family to stay. The shower was dirty and there was hair in the beds and fridge. The batteries were out of the smoke alarms too.

2026-06-22 • via Nuitee
N
Nickels • solo_traveller • us
3
Not the cleanest
Pros:

We liked the location and the view from our room.

Cons:

It wasnt very clean there were stains all over the chairs and under the mattress and sheets. Stains in carpet along with small bits of trash in the shower and our room door was broken so you had to slam it shut in order for it to close.

2026-06-21 • via Nuitee
N
Nichols • family_with_children • us
1
Dirty
Pros:

Large room

Cons:

Dirty

2026-06-21 • via Nuitee
A
Aracely • couple • us
1
Cons:

It seem like in our first room nothing seem to work the jacuzzi light wouldn’t turn on we were having issues with the tv there was roaches all over the counter so we ending up changing to a different room that seem like that wasn’t getting any better light bulbs weren’t burned out hardly anything was working never coming here ever again elevators were extremely small, smelled like smoke in the whole building

2026-06-20 • via Nuitee
M
Mary • family_with_children • us
4
This hotel was not worth the $250 a night I paid to stay there. Grossly overpriced for the condition of the rooms and b
Pros:

It was a good location and my kids loved the pool!

Cons:

The rooms and building were very run down. Faucet was broken in our bathroom, paint peeling off the walls, the room was not very clean. The bathrooms next to the pool were gross and dirty. The breakfast was not restocked regularly and didn’t have enough options.

2026-06-20 • via Nuitee
D
Dvorak • solo_traveller • us
7
2026-06-20 • via Nuitee
A
Aleksandr • family_with_children • us
3
2026-06-20 • via Nuitee
Z
zappaberry • NONE
2
Don’t stay here, keep driving
Pros:

This place is filthy and gross. Rooms smell like cigarette and there was no hot water. The “breakfast” looked bad and built around filth. Keep driving

2026-06-18 • via Tripadvisor
S
staceygU7339NF • Family
2
Completely Unacceptable Stay – Dirty and Neglected Property
Pros:

This was one of the most disappointing/ disgusting hotel stays I’ve ever experienced. Upon arrival, we were given three different rooms that were all completely unclean—unmade beds, leftover trash, and extremely unacceptable filthy conditions. After multiple moves, the fourth room was still far below standard.
The room we ended up in had a deteriorating tub with peeling paint, dirty floors, and vents filled with dust and hair. The walls were poorly maintained and patched holes everywhere, there was a strong smoke odor throughout all the floors we visited, dead plants up front not well-kept parking lot making the environment feel unsanitary and uncomfortable.
Two people in our group chose not to stay at all due to the conditions, and another found hair in both the bed and tub. Basic cleanliness standards were clearly not met.
Customer service only added to the frustration—we were sent back and forth between the front desk and an 800 number with no clear resolution, wasting hours of time. I am not sure how this hotel passes inspections nor does the website and pictures even come close to what you are getting. 100% worst hotel I have ever seen.

2026-06-17 • via Tripadvisor
C
Cobb • solo_traveller • us
10
2026-06-16 • via Nuitee
I
islandambrosia • NONE • Idaho Falls, Idaho
2
Dirty and Dingy
Pros:

Unfortunately, my stay was very disappointing. The hotel felt dirty and poorly maintained, with worn furnishings, dated décor, and a general sense of neglect throughout the property. The atmosphere was gloomy and uninviting, making it difficult to feel comfortable or relaxed.
It’s clear that this hotel is in need of a major renovation. The rooms and common areas show significant signs of age and wear, and cleanliness did not meet expectations. While the staff may have been courteous, the condition of the property overshadowed any positives.
I would not stay here again unless substantial updates and improvements are made.

2026-06-15 • via Tripadvisor
J
jrantolak • NONE
2
Do NOT book this hotel.
Pros:

This hotel was extremely disappointing due to its lack of cleanliness and maintenance. Our room was dirty upon arrival, with numerous unidentified stains and spots covering the walls. The most concerning issue was a large sticky area on the carpet, which made me uncomfortable placing any of our belongings on the floor. The AC unit fell out of the wall in the middle of the night, and we had to prop it up using a stool. There is a large crack in the window, which is taped with packaging tape.
The room's door lock was also broken, creating a security concern during our stay. Throughout the hotel, there was a persistent musty odor, and trash cans were frequently overflowing.
The breakfast area was another major issue. It was not properly cleaned or maintained during service, with food scattered across the counters and spills left unattended on the floor. Overall, the hotel's cleanliness and upkeep fell far below expectations, and I would not recommend staying here.

2026-06-15 • via Tripadvisor
M
Margaret • solo_traveller • us
5
Don’t think I’d book this place again
Cons:

Most of the building needs upgrades

2026-06-15 • via Nuitee
C
Cory • couple • us
1
Gross. Unclean, disgusting carpets, no water pressure, hairs in dirty bathtub. Top 3 worst hotels I’ve be ever stayed in
Pros:

Nothing

Cons:

Everything. Ever been to a hotel where you feel like you need to keep your shoes on while you’re in your room? This is it!

2026-06-15 • via Nuitee
S
Sam • couple • us
4
Don’t expect much.
Pros:

The colors. And the convenience

Cons:

The beds were hard. The pool had a bunch of dead bugs in it. The breakfast was bland

2026-06-11 • via Nuitee