Comfort Inn & Suites Omaha Central

Hotels
•
Comfort
5.2 (1093 reviews)
7007 Grover Street , Omaha , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Hot breakfast reported by some guests
Convenient to freeway and zoo
Pool and spacious rooms for families noted by a few
Friendly cleaning staff and easy check-in mentioned
Affordable price for some travelers
Cons:
Widespread reports of roaches and other bugs (rooms and pool)
Dirty rooms: stained carpets, linens, tubs and smoking smells
Unresponsive or ineffective handling of complaints by front desk; language barriers
Broken furniture and poor maintenance (beds, TVs, drains)
Safety/noise concerns: homeless activity, nearby construction and noisy guests
Food quality issues (burnt eggs, spoiled yogurt)

Categories

Cleanliness
1.2
Multiple reviews report severe cleanliness problems: roaches and other bugs (in rooms and even the pool), stained linens and carpets, dirty bathrooms and lingering smoke smells; guests checked out due to cleanliness.
Service
8
Mixed but often functional: several guests noted friendly cleaning staff and easy check-in; however there are repeated complaints about front desk unresponsiveness, language barriers and poor handling of roach complaints. Overall some staff interactions were positive, balancing the negatives.
Location
8.4
Generally convenient: multiple mentions of proximity to the freeway and the zoo. Some guests noted noise from nearby construction and safety concerns due to homeless activity, but location to attractions/transport is a clear positive.
Room Quality
2
Rooms frequently described as outdated and in poor repair: broken beds, peeling carpet, slow-draining water, malfunctioning TVs and other maintenance issues.
Amenities
5.5
Amenities exist (pool, breakfast, laundry) but are inconsistent: pool and breakfast are available and pool/room size were positives for some, yet reports of roaches in the pool, a freezing pool, noisy washer/dryer and smelly elevator reduce the experience.
Value for Money
4
Perceived as poor value by multiple guests (one guest cited paying $500 for a suite in unacceptable condition); a few guests appreciated the price, but many felt the condition did not justify the cost.
Food and Beverage
5
Mixed reports: some guests enjoyed a hot breakfast, while others reported burnt eggs, rotten-tasting yogurt and generally poor food quality; breakfast exists but quality is inconsistent.
Overall Experience
7.5
Highly variable guest experiences: some enjoyed aspects like location, breakfast and room space for families, while many others found the stay unacceptable due to pests, cleanliness and maintenance—resulting in a wide spread of outcomes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:01

Property Description

Convenient Location
Located just off Interstate 80, the Comfort Inn & Suites is centrally positioned near popular attractions like the Nebraska Furniture Mart and Fun-Plex amusement park.

Delicious Dining and Amenities
Indulge in island cuisine at the on-site Firewater Grille and Lounge, and start your day with a complimentary hot breakfast. Unwind in the indoor heated pool or stay active in the exercise and game rooms.

Business-Friendly and Family-Friendly
Business travelers will find a range of conveniences, including meeting facilities and free high-speed internet. Families can enjoy spacious suites, some with whirlpool bathtubs and fireplaces.

Book your stay at Comfort Inn & Suites now to experience the perfect blend of convenience and comfort!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.2
Based on 1093 reviews
Cleanliness: 1.2
Service: 8
Location: 8.4
Room Quality: 2
Amenities: 5.5
Value for Money: 4
Food and Beverage: 5
Overall Experience: 7.5
E
Eileen • extended_group • us
1
Didn’t stay. Roaches everywhere.
Pros:

Checked out after we seen roaches.

Cons:

Many other guests were checking out too. Took forever to get back money

2026-10-29 • via Nuitee
H
Hall • family_with_children • us
10
Pros:

Hot breakfast

Cons:

Nothing. We completely enjoyed our stay

2026-10-28 • via Nuitee
C
Clayton • solo_traveller • us
5
Finding different location next trip
Pros:

Price

Cons:

Totally outdated,dirty linens,very trashy property most of staff didn’t know any English, tv wouldn’t work hardly any hot water and water slow to drain

2026-10-23 • via Nuitee
M
MrBorn • solo_traveller • us
5
2026-10-21 • via Nuitee
L
Lemeri • extended_group • us
1
Carpet dirty, bathroom dirty, bugs, roaches or bed bug I don’t know,
Pros:

There was bugs in my room. The shower is dirty. There was use soap in the bathroom bathroom floor dirty.

Cons:

Dirty carpet marks all over, bathroom wall dirty, carpet was coming off the wall, they were bugs crawling on furniture.

2026-10-19 • via Nuitee
D
Danny • solo_traveller • us
8
Buena
Pros:

Todo muy bien y buenas personas

Cons:

Que avía unos bichitos en las habitaciones

2026-10-18 • via Nuitee
D
Dallen • family_with_children • us
3
Pros:

Pool was nice tell there was roache in the pool the room had alot of space for my wife and kids

Cons:

Roaches in pool and in room around fridge

2026-10-18 • via Nuitee
C
Campbell • extended_group • us
10
2026-10-15 • via Nuitee
H
haley • solo_traveller • us
3
2026-10-14 • via Nuitee
M
MecaMe • solo_traveller • us
1
Horrible
Pros:

Nothing

Cons:

The staff was not understanding about the roaches in the room. They were coming from behind the picture on the wall and under the bed. I showed them the video and they gave me another room that was in worse condition than the first. I will never book at this hotel again. I never stayed a single night. Waiting for management to return my call for a refund on the nights I booked.

2026-10-12 • via Nuitee
E
Elisabeth • extended_group • us
6
2026-10-12 • via Nuitee
P
Payne • couple • us
3
Pros:

Nothing

Cons:

The hotel smells like people smoking weeds. The first room I checked in had a broken bed and there were cockroaches on the walls behind the tv. The bathrooms wasn’t cleaned and there was stains in the tub. I couldn’t sleep well because of the smell. It was horrible. The pictures in the site was nothing compared to what I saw in person. Never will stay at that hotel again

2026-10-11 • via Nuitee
T
Tammy • solo_traveller • us
6
Pros:

Every time I book a room something is always wrong with room. Bed was comfortable and breakfast was delicious.

Cons:

Room needed updated, bathtub needs replaced as well as carpet that had stains. Elevator stunk like pot.

2026-10-11 • via Nuitee
E
Erin • couple • us
3
2026-10-11 • via Nuitee
J
John • solo_traveller • us
10
2026-10-08 • via Nuitee
V
Victoria • solo_traveller • us
4
2026-10-07 • via Nuitee
V
Victoria • solo_traveller • us
4
2026-10-07 • via Nuitee
B
Brittney • couple • us
1
2026-10-07 • via Nuitee
C
Carolyn • solo_traveller • us
10
2026-09-17 • via Nuitee
C
cheryl • solo_traveller • us
4
Cons:

In Colorado I would never stay where the homeless stay. I should have been given a choice random people coming up to me was not good. There were people trying to break in the car next to us.

2026-09-17 • via Nuitee