Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
Sheraton
8.8 (4006 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4006 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
R
Rachael family_with_children th
10
We had a wonderful, relaxing stay. We loved it!
Pros:

Incredible location on the river. It’s so peaceful. The staff were the best staff we have encountered at any hotel. They couldn’t do enough for us.

Cons:

The property is older but it is exceptionally clean and kept in very good condition.

2026-06-27 via Nuitee
P
Petrus Cornelis family_with_children za
10
Pros:

The Location is brilliant

Cons:

Nothing everything was good

2026-06-26 via Nuitee
N
NATALIA family_with_children ru
10
2026-06-26 via Nuitee
S
Sutida family_with_children se
10
2026-06-26 via Nuitee
L
laura family_with_children it
10
Bellissima struttura. Pulita, camera grande con bella vista sul fiume. Ottima la spa, le due piscine, i ristoranti inter
Pros:

Tutto. Colazione. Spa, piscine, camera, navetta privata

Cons:

Niente

2026-06-26 via Nuitee
K
Keren and Tomer family_with_children il
10
מלון פשוט מצויין!!
2026-06-25 via Nuitee
V
Vihavainen solo_traveller fi
6
Pros:

Location, breakfast, lobby area

Cons:

Room condition over all. Needs renovation.
Shower stand did not hold the shower.

2026-06-21 via Nuitee
C
Cristina solo_traveller ae
10
Pros:

Lovely staff and kids enjoyed the pool after a long walk. Close to a great little artists mall that was like a mini museum.

2026-06-21 via Nuitee
Y
YOSHIHIRO family_with_children jp
6
相対的に良かったと、スタッフも親切であった。
Pros:

部屋が川沿いで、
窓からの岸城が抜群であtった。

Cons:

ランドリーを依頼したが、こちらからの催促で漸く届けた

2026-06-20 via Nuitee
M
maartenkelder Business Singapore
8
Good 5 star ‘value’ hotel if you want to be near river. Rooms a bit dated .
Pros:

Great location if you want to be near the river, good service. Overall good value hotel. However rooms and facilities dated and need upgrade

2026-06-18 via Tripadvisor
A
Aoife solo_traveller ie
10
2026-06-15 via Nuitee
W
Weiyi solo_traveller sg
9
Pros:

Everything is good, comfortable to stay, convenient location

Cons:

Bed is a bit too soft

2026-06-15 via Nuitee
N
NAGASHIMA couple jp
10
2026-06-14 via Nuitee
P
Philippa couple au
10
2026-06-14 via Nuitee
1
1281955 Solo travel
10
Beautiful views and quick access to Iconsiam and best views from club lounge and rooms.
Pros:

On the whole I have very much enjoyed my stay here as an ambassador. I also appreciate the beautiful suite upgrade without using SNA (not that I ever get at Marriotts) but hotel is pro-active re upgrading if space available.

The suites are outstanding with great views of the river and very relaxing. Some of nicest you can find anywhere.

The front desk, concierge and bell staff are amazing and all smiling which isn’t always the case in other hotels.

Luckily I use fitness first at Iconsiam but the gym does need a bit of work and is quite small but has enough dumbbells. Pools always look nice but are not heated and so are quite quiet (again luckily I can use at fitness first).

Housekeeping are outstanding and also flexible with any timings. Always immaculate.

Club lounge has amazing views on the 27th floor - you cannot beat. The breakfast is very good with eggs made to order (recommend eggs Benedict) - no need to use points for main restaurant. The space is very big and a variety of seating. It is a bit odd with no self service drinks (even soft drinks) but in fairness if you go straight to the bar, service is quick and they do make cocktails. Evening food is one of the better ones of Marriotts in Asia and the desert selection is the biggest I have ever seen in my life. Overall it is probably one of best selection of food you will find in a Marriott / Sheraton.

There is a boat every 30 mins across to Iconsiam and takes 3 mins and also goes to BTS.

Location is relaxing and not far from all and whilst I sometimes prefer grand Hyatt location as I like CentralWorld, sometimes it’s nice to be in a quieter accessible area and more relaxing.

The highlights of the hotel in club lounge is Yusron Lateh as he is so engaging with guests and knows who wants to chat and who not and makes it feel like home. Also Phatcha Thakorn is also very good.

There are some changes which should be considered for lounge such as opening after 2200 even if no staff as most Marriotts open later.

I was extremely impressed with the GM who took 45 minutes out of his day on a Saturday to chat to me and tell me about all the exciting renovations coming up at the hotel - this gave me such a positive experience and made me look forward to returning (I don’t know any other GM who would take time out to meet on a Saturday and also be so genuine and fun to chat to£.

I also should mention the excellent boat service to Iconsiam and in particular the guy with baseball cap who has come back when i nearly missed.

Overall i recommend but depends on location you prefer - sometimes it’s nice to be away from crowds in central and just a short journey away.

Thanks GM for all and look forward seeing in 2 weeks!

2026-06-13 via Tripadvisor
V
Victor extended_group th
8
2026-06-13 via Nuitee
R
Rolf solo_traveller th
8
2026-06-13 via Nuitee
T
Tevaihani family_with_children us
9
2026-06-13 via Nuitee
W
Wesley family_with_children nl
10
Geweldig hotel ! Absolute aanrader
Pros:

Top locatie en top kwaliteit en zeer goed prijs kwaliteit ! Aanrader

Cons:

Niks

2026-06-12 via Nuitee
K
Khalil Ali couple ae
9
2026-06-12 via Nuitee