Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
Sheraton
8.8 (4063 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 4063 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
S
Stefan family_with_children nl
9
Tophotel voor kinderen met super zwembaden!
Pros:

Schitterend hotel en toplocatie, je bent met het pontje met 5 minuten bij ICONSIAM. Ook rondom het hotel kunnen prettig lopen met kinderen, ook ‘s avonds.

Op de vertrekdag hebben we medische begeleiding gehad en facilitatie van een ziekenhuisbezoek. Heel fijn, discreet en dienstbaar naar de kinderen.

2026-07-11 via Nuitee
R
Richard family_with_children gb
9
Happily Stay Again.
Pros:

Great hotel, nice pools, breakfast and great location. Nice old decor and character.

Cons:

Restaurants in hotel are expensive.

2026-07-11 via Nuitee
R
RYOTA family_with_children jp
7
2026-07-11 via Nuitee
G
Ghosn family_with_children om
10
2026-07-09 via Nuitee
W
Wei family_with_children de
9
2026-07-08 via Nuitee
C
Claudio solo_traveller it
9
2026-07-08 via Nuitee
F
Frank solo_traveller au
9
2026-07-08 via Nuitee
A
Arif Ali family_with_children ae
1
Pros:

Location and view from room

Cons:

Room was stinking as it has very old carpet

2026-07-08 via Nuitee
R
Rachel couple il
10
נהדרת
Pros:

נהדר

2026-07-08 via Nuitee
N
Naveen Kumar family_with_children qa
10
2026-07-07 via Nuitee
F
Fanny family_with_children ch
7
Bon emplacement , bon petit dej , mais chambres un peu datées .
Pros:

Super emplacement , très jolie piscine et jolie vue sur la rivière depuis la chambre . Le personnel est très bien .le petit déjeuner buffet très bon .

Cons:

Les chambres sont anciennes et méritent un petit rafraîchissement , et la surface est petite pour une chambre de 4 ( comparé à d’autres hôtels à Bangkok ) . Pour un 5 étoiles c’est pas vraiment à la hauteur de ce que certains clients attendent .

2026-07-07 via Nuitee
C
Cushla family_with_children th
6
A bit dated. Now’s the time to pay attention to details more to retain your customers.
Pros:

The view of the river especially at night time is amazing. Having interconnected rooms was a bonus for our family.

Cons:

We had to ask for an armchair to be placed in the room. There was no footstool. Was one to sit on the carpet and watch the river?

2026-07-06 via Nuitee
G
Gary family_with_children gb
9
Great hotel, great facilities, expensive to buy anything from it.
Pros:

Very clean everywhere. The staff couldn’t do enough for you. If you want to be just far enough away from the main attractions and grab a tuk tuk for £6-8 then this place is perfect. The breakfast was also fantastic.

Cons:

There’s a reason that no one is sat in the bars and very few are in the restaurants; the prices are outrageous! Around the corner is the Riverside pier with restaurants less than half the price and if you want to eat traditional, there’s a street food option right outside the front door which is extremely good and so much cheaper!

2026-07-06 via Nuitee
L
Laetitia family_with_children re
8
2026-07-05 via Nuitee
S
Soodchai couple us
8
Wish they make the seafood less spicy for non spicy eating people.
2026-07-04 via Nuitee
C
Carl couple gb
4
2026-07-04 via Nuitee
P
paola family_with_children it
6
Nel complesso il soggiorno è andato bene, colazione ottima.l unica pecca la camera.
Pros:

La struttura ha una buona posizione, vicinissima al mall icosiam

Cons:

Nella camera non era possibile aprire le finestre, c era moltissima umidità e la camera molto piccola per 4 persone .
La pulizia lasciava un po desiderare.

2026-07-03 via Nuitee
Z
Zvi Noam solo_traveller il
9
2026-07-01 via Nuitee
S
Sarah family_with_children ch
8
2026-07-01 via Nuitee
L
Linda family_with_children au
10
2026-06-30 via Nuitee