Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
Sheraton
8.8 (3735 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3735 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
M
Marc family_with_children ch
9
2026-03-07 via Nuitee
S
somnuk family_with_children se
7
2026-03-07 via Nuitee
L
leyla family_with_children tr
8
Excellent river view location
Pros:

Excellent location
Boat service to the mall
Food was good too

Cons:

The rooms are very small not quite 5 star

2026-03-07 via Nuitee
K
Kevin couple au
6
Not five stars for certain, average 3 out of 5
Pros:

Location and free boat access

Cons:

Old fashioned furniture and looks , cleaning was very pervasive and I had to ask for soap!

2026-03-07 via Nuitee
B
Bedlan couple at
9
Wie jedesmal ein nach Hause kommen
Pros:

Besuchen dieses Hotel vielfach und es ist uns somit bekannt. ein wenig Renovierung wäre nicht schlecht. Möbel in den Zimmern könnten eine Politur vertragen. Teppich in den Zimmern heute nicht mehr Zeitgemäß.

Cons:

Wasserdruck im Badezimmer extrem schwach.

2026-03-07 via Nuitee
S
susie couple au
9
2026-03-06 via Nuitee
K
Karol couple pl
9
Great place to begin or wnd your Thailand trip!
Pros:

It’s the most stunning city and river view and the most convenient location visit the highlights of the city such as temples, Chinatown. Its is also close to the icon siam. Its comfortable to take a boat or river cruise from here.
River view is stunning. Amazing breakfast from the terrace overlooking the river bank!

Cons:

A little bit pricy!

2026-03-06 via Nuitee
S
Susan couple gb
10
Excellent hotel, with amazing views
Pros:

Excellent breakfast. Location was good, especially if you take the boat from the pier

2026-03-06 via Nuitee
A
Anzelika solo_traveller ru
8
2026-03-06 via Nuitee
A
Andrea couple gb
6
Pros:

The hotel was in a good location and the room
Was a good size but it was so dated and was in desperate need of an upgrade in furniture and lighting etc, bathroom could have a small upgrade and be very good so it’s a shame but service was really

2026-03-06 via Nuitee
C
Catarina couple se
10
10/10
Pros:

Bra läge - Fri båt över floden till IconSiam - Otroligt bra frukost - Bra service

Cons:

Har egentligen inget jag inte gillade med boendet men för att nämna något jag saknade så va det en steamer eller strykjärn

2026-03-06 via Nuitee
E
Elie family_with_children fr
8
Pros:

Pools .

Cons:

Nothing

2026-03-06 via Nuitee
A
Annie couple gb
8
Best location easy access for public ferry
Pros:

Great location. Overlooking the river. Breakfast was amazing so much choice and staff were very friendly and hard working. Special thank you the the staff especially Vicharn who greeted us every evening and stopped for a chat

Cons:

The evening meal. Same choice of food for the 3 days we we're there need to have a better variation

2026-03-05 via Nuitee
F
Ferrer Tur family_with_children es
10
2026-03-05 via Nuitee
K
Kate couple fr
7
Nice hotel, great staff. but needs a little makeover :)
Pros:

Staff were fab. Yacht club on the river is very nice…

Cons:

It could do with a bit of an uplift in appearance… the room looked very tired. Bathroom is held together with mastic, unfortunately as we tried to shower on leaving the shower converter button fell off so we couldn’t shower. The carpet is a bit old and smelly. Sadly it’s the 4th time we stayed in 10 years and nothing seems to have been updated.

2026-03-05 via Nuitee
H
Hanneke family_with_children id
10
Fantastisch
Pros:

De locatie is perfect .. uitzicht over de rivier is geweldig. Het eten bij de pool was ook echt heel erg lekker. De shuttle boat is leuk. Het regelen van transport bij de lobby gaat heel fijn.

Cons:

Ik vind de lobby te massaal, niet romantisch genoeg en ik vind de ontbijtzaal niet mooi, maar het terras wel. Ik zou ook graag kunnen lunchen bij Siam Yacht club.

2026-03-05 via Nuitee
P
Pauline extended_group au
10
Pros:

The location was fabulous and fantastic views from the rooms

2026-03-05 via Nuitee
M
Mitchell couple au
8
2026-03-05 via Nuitee
J
Johanna couple de
8
Servicepersonal super, bis auf die Ausstattung der Zumme, super
Pros:

Die Ausstattung der Zimmer dürfte renoviert werden

Cons:

./.

2026-03-05 via Nuitee
J
Julio couple us
9
2026-03-05 via Nuitee