Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
Sheraton
8.8 (4156 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 4156 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
H
Hannah family_with_children gb
9
2026-08-29 via Nuitee
F
Federica family_with_children it
6
Soggiorno confortevole ma struttura datata
Pros:

La struttura è dotata di tutti i confort possibili. Belle le piscine e comoda la barca privata per attraversare il fiume. Vista top dai piani alti. Camera con vetrata bella e letto comodo.

Cons:

Per me la struttura è a tratti fatiscente. Si vede che le cose sono datate e per 5 stelle non è accettabile. La vasca da bagno era tutta segnata e la doccia non stava su dritta bisognava tenerla con le mani. Moquette in camera color marrone, sembrava un po appiccicosa.

2026-08-28 via Nuitee
M
MASHAL family_with_children sa
9
Excellent Hotel, Services and Location
Pros:

Free Revier cross boat transfer between the hotel ang Icon siam shoping mall is excellent. Nice location and view. Spacious hotel. In Room facilties are excellent and luxury.

Cons:

The breakfast was good; however, the layout of the food stations was not very clear. Some sections were located in different areas of the Breakfast dining hall, and there were no signs to guide guests or indicate that additional breakfast options were available elsewhere.

2026-08-28 via Nuitee
S
Silvia Anna solo_traveller us
10
Excellent stay in Bangkok
Pros:

Very quiet, overlooking the river, excellent food choices, 2 pools, ferry to the Iconsiam Mall

Cons:

I liked everything

2026-08-28 via Nuitee
R
Rómulo extended_group es
5
NO RECOMENDABLE
Pros:

Están un poco viejas

Cons:

Querían que pagara por hacer estoy checkin, teniendo la habitación disponible. Pagando entras pronto y sino pago espero hasta las 15. A un cliente no se puede tratar así.

2026-08-27 via Nuitee
M
Martine solo_traveller lu
8
Pros:

Superbe emplacement.
Jolie piscine dans le jardin, les enfants ont apprécié.
Superbe terrasse avec vue sur le fleuve.

Cons:

Rien

2026-08-27 via Nuitee
M
Michael solo_traveller de
9
Pros:

Bootshuttle, Lage

2026-08-27 via Nuitee
J
Jürgen family_with_children de
10
Perfect stay
Pros:

Very good breakfast with a lot of choices.
The room was excellent with an amazing view over the river. Nice pools, also for kids.

Cons:

The breakfast restaurant is too small for the number of guests in the hotel. Sometimes we had to line up and wait until a table was available. I would not expact that from a five star location.

2026-08-26 via Nuitee
Z
Zara family_with_children pk
10
2026-08-26 via Nuitee
P
Paula family_with_children gb
8
Great location, lovely staff
Pros:

Location is excellent, love the shuttle boat that takes you over to the mall. Staff were very friendly and attentive

Cons:

Room had a strong musty smell, really needs updating. Staff came to spray the carpets and put in air purifier. They tried to help as best they could but I think it’s just with the hotel being older…

2026-08-26 via Nuitee
I
Irish_Dave_T2014 Family Ningbo, Zhejiang
10
Always a highlight of a Bangkok trip
Pros:

We (Papa and two sons, 15 and 11) had an excellent 2-night stay here in August. We've been coming here for several years, and are always impressed by the hotel. It has a beautiful view over the Chao Phraya River: Both our room and the executive lounge had fantastic views. The food and drinks are excellent. The swimming pool is great. The boat is great fun. The staff are wonderful!
Strongly recommended!

2026-08-25 via Tripadvisor
J
Jlp234 Family London, England
10
Favourite hotel in Bangkok
Pros:

This hotel is brilliantly located, being on the riverside in Bangrak. Talat Noi is a 5 minute stroll away and the hotel has its own shuttle boat to Icon Siam.
The staff at the club lounge are especially kind and welcoming and treat everyone like royalty. There are 2 beautiful swimming pools - a perfect retreat after a day of sightseeing or shopping.
Breakfast is consistently delicious with a wide range.
It’s unusual to find a hotel which is so consistently excellent, with so many thoughtful touches. Everyone works so hard here to make it special from the doorman to the chambermaids & chefs.
We always have a wonderful time and can’t wait to return.
Thank you Xx

2026-08-25 via Tripadvisor
T
Tarik solo_traveller fr
5
2026-08-25 via Nuitee
S
Stephanie family_with_children be
9
Ideaal verblijf voor een kort bezoek aan Bangkok
Pros:

Centrale ligging vlakbij de rivier

Cons:

Iets kleinere kamer voor 4 personen

2026-08-25 via Nuitee
B
Ben family_with_children il
9
2026-08-24 via Nuitee
L
Lachlan family_with_children au
10
2026-08-24 via Nuitee
A
Amélie family_with_children fr
10
Génial, nous y reviendrons sur nous revenons à Bangkok !
Pros:

La chambre était très agréable et la vue magnifique. Les piscines étaient super. Nous avions pris l'option petit déjeuner et dîner, et avons très bien mangé tout au long de notre séjour.

Cons:

Seul bémol la douche dont la température n'était pas constante, passant parfois de brûlante à froide.

2026-08-24 via Nuitee
H
Harmit solo_traveller sg
7
Pros:

Room was spacious.

Cons:

The wash basin balance between hot and cold was difficult to achieve a proper balance.

2026-08-23 via Nuitee
H
Hermann Wilhelm solo_traveller de
9
Pros:

Lage des Hotels

Cons:

Keine begehbare Dusche!!

2026-08-23 via Nuitee
A
Angela couple it
10
Pros:

Una stanza pulitissima, una vista sulla città stupenda,ho mangiato al ristorante thai, veramente di livello! Se torno a Bangkok ritorno allo Sheraton Riverside!

2026-08-23 via Nuitee