Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
Sheraton
8.8 (3996 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3996 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
T
TONY extended_group au
10
Great hotel, great location near river. Easy access to ferries to get around Bangkok
Pros:

Staff were fantastic and friendly. Accommodated us for breakfast when we arrived very early. Earlier check in was appreciated too. Rooms very comfortable and clean. Buffet breakfast excellent with lots of choices.

Cons:

No food or drink service at pool until after 11.

2026-05-30 via Nuitee
A
Andreas solo_traveller th
9
A good place and nice location
Pros:

Nice and good quality breakfast

2026-05-30 via Nuitee
G
Goktug couple tr
3
Location and views are great but the rooms are old and tired.
Pros:

Location and views. Staff was great.

Cons:

Room was stuffy and smelled. Old and tired.

2026-05-29 via Nuitee
P
PENG extended_group cn
10
2026-05-29 via Nuitee
C
Carlos couple cl
8
Buena ubicación
Pros:

La ubicación frente al ICONSIAM el mall más grande de Bangkok, además tienen un bote que atraviesa el río cada 1/2 hora para trasladarte al centro comercial donde hay buena comida, es muy atractivo

Cons:

Es un hotel de calidad con buena habitaciones y buen servicio

2026-05-28 via Nuitee
W
Whye Mun couple sg
5
2026-05-27 via Nuitee
A
Anan solo_traveller il
10
Pros:

اكثر من رائع

Cons:

مكان التدخين . غير مريح .

2026-05-26 via Nuitee
T
teching family_with_children tw
9
超出預期
Pros:

標準間落地窗可看到昭披耶河,很開闊舒服,這次預訂含早晚餐方案,建議坐戶外,河景相當漂亮,早晚有不同風情,晚上的ionsiam百貨非常美麗,平日晚餐內容較陽春,而星期五晚上有龍蝦燒烤,雖自助餐樣式不多,但都可口,我們吃不多的人都覺很夠了,早餐算豐富!飯店自己的碼頭,可去iconsiam,隔壁碼頭可去大皇宮及鄭王廟,搭船非常便利!一月開始 let's relax已進駐飯店,想按摩也非常方便!家人是吵著下次還想住^^

Cons:

房間較陳舊,有些許煙味

2026-05-26 via Nuitee
E
elisabetta couple it
10
Sono ancora in attesa della fattura. Potete sollecitarla. Grazie EDO SAS di Mancini Elisabetta & Co Via Carlo Artur
Pros:

Sono ancora in attesa della fattura potete sollecitare l’hotel. Grazie

EDO SAS di Mancini Elisabetta & Co
Via Carlo Arturo Jemolo 185
Cap (sede legale) 00156

Partita iva: 15078551007
Pec: edosas@pec.cgn.it
Codice univoco:SU9YNJA

Indirizzo locale: via Antonio pacinotti 83
CAP (locale) via Pacinotti 00146

2026-05-25 via Nuitee
C
Chorthip Poy couple th
9
Pros:

The room was good and very clean.
The breakfast was variety.
The location is beautiful.

2026-05-24 via Nuitee
V
Viacheslav couple ru
10
Чудесный отель с лучшим расположением
Pros:

Прекрасное местоположение, большой выбор блюд на завтраке и ужине, внимательное отношение персонала. Собственный кораблик в Icon Siam, к станции метро и общественному причалу. Панорамные окна в номерах , открытая площадка ресторана позволяют насладится впечатляющими видами реки Чаопрая, особенно красивыми в вечернее время.

Cons:

Нет такого

2026-05-24 via Nuitee
V
Vivian couple us
9
2026-05-24 via Nuitee
E
Eric solo_traveller de
9
2026-05-24 via Nuitee
D
DOROTA couple us
10
Fabulous
Pros:

Excellent location, fabulous stuff very nice stay. Outstanding Massage strongly recommend Thai massage

Cons:

Everything was perfect.

2026-05-22 via Nuitee
B
Bart couple nl
9
Lekker hotel op super locatie
Pros:

Lekker hotel aan de rivier centraal in Bangkok. Goede service en super uitzicht.

2026-05-22 via Nuitee
S
Stacy solo_traveller au
10
2026-05-22 via Nuitee
C
Corinne extended_group au
9
2026-05-21 via Nuitee
H
Hunter couple us
10
2026-05-21 via Nuitee
Y
Yildirim family_with_children tr
10
2026-05-20 via Nuitee
C
Chanthi couple se
7
มีโอกาสหน้าคงจะได้มาพักอีกค่ะ
Pros:

ห้องพัก และวิวสวยงาม

Cons:

ทำเลดี

2026-05-20 via Nuitee