Royal Orchid Sheraton Riverside Hotel Bangkok

Hotels
•
Sheraton
8.8 (3809 reviews)
2 Charoen Krung Road Soi 30 (Captain Bush Lane) , Bangkok , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Stunning location
Excellent breakfast
Cons:
Dated rooms
Cleanliness issues
Limited dining options nearby

Categories

Cleanliness
8.01
Noted some issues with dated rooms and housekeeping concerns.
Service
9.98
Staff provided friendly and attentive service, with many positive mentions of helpfulness.
Location
9.52
Excellent location with stunning river views and convenient shuttle service.
Room Quality
7.47
Rooms are dated and in need of refurbishment, impacting overall quality.
Amenities
8.5
Good amenities including a nice pool and gym, but some areas lack modern features.
Value for Money
8.46
Considered fair but room quality and cleanliness could affect value perception.
Food and Beverage
9.51
Highly rated breakfast with a variety of options and good dining experiences.
Overall Experience
8.98
A generally positive experience with some noted drawbacks in room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:57

Property Description

Luxurious Riverside Setting
Located on the bank of Chao Phraya River, Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus offers a picturesque setting with stunning river views. The hotel features 4 dining options and 2 outdoor pools, providing guests with a variety of culinary experiences and leisure activities.

World-Class Amenities
Guests can indulge in a range of amenities including a 24-hour fitness centre, sauna, hot tub, and tennis court. The hotel also offers concierge and laundry services for added convenience, ensuring a comfortable and relaxing stay for all visitors.

Culinary Delights and Cultural Entertainment
From all-day dining at the riverside World Cuisine restaurant to traditional Thai dance performances at Thara Thong, the hotel provides a diverse culinary experience. With Italian dishes at Giorgio's and terrace seating at Riverside Grill, guests can savor delicious meals while enjoying uninterrupted river views.

Experience luxury and tranquility at Royal Orchid Sheraton Hotel and Towers - SHA Extra Plus. Book now for an unforgettable riverside getaway.

Important information:

Any type of extra bed or child's cot/crib is on request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please present the same credit card used to guarantee your booking when checking in.
The credit card used at time of booking must be valid for the entire stay.

Credit/Debit Card Policy:
Debit / credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.
The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Authorized amounts may take up to 30 days after departure to be released by your bank.
The hotel will not be responsible for any resulting fees or charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for THB 1,766 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3809 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.51
Overall Experience: 8.98
E
Eduard • couple • de
9
Pros:

Zimmer und Flussblick waren hervorragend!
Die Lage am Fluss in Bangkok ist immer die beste und man kann immer mit dem Taxi Boot auf dem Fluss entlang fahren und alle Sehenswürdigkeiten anschauen!
Wir waren das dritte Mal im Sheraton Bangkok!

2026-03-21 • via Nuitee
D
David • family_with_children • ae
8
Good place in Bangkok
Pros:

Great staff, location and facilities.

Cons:

A bit noisy in the night. And we needed an upgrade since we couldn’t check in earlier.

2026-03-20 • via Nuitee
H
Hans-Peter • couple • de
10
Sonst war der Aufenthalt super und gut .. wie immer dort !
Pros:

Toll

Cons:

Zimmer mussten wir wechseln weil nicht zufrieden mit dem zuerst zugewiesenen.

2026-03-19 • via Nuitee
S
Sainjargal • couple • mn
8
2026-03-19 • via Nuitee
F
figeng • couple • tr
9
2026-03-19 • via Nuitee
O
obaid • family_with_children • ae
9
Pros:

Good view of room
Quite area
Nice stuff good restaurant

Cons:

Nothing

2026-03-19 • via Nuitee
W
WETTERWALD • couple • fr
8
2026-03-18 • via Nuitee
L
Lea • extended_group • gb
8
Pros:

The hotel itself and our room with a view of the river was lovely. The bar and restaurant areas were stunning overlooking the river.

Cons:

The staff were sullen and unhelpful. Especially the manager who was rude.

2026-03-18 • via Nuitee
D
don • couple • gb
9
Service and location were high.
Pros:

Location and setting on the river bank

Cons:

Hard to understand why the Orchid Restuarant would not serve a burger to the restaurant but would to the poolside.

2026-03-18 • via Nuitee
A
Amir • family_with_children • il
9
Pros:

מיקום מצויין, שירותי סירה לקניון ממול, ארוחת בוקר מפנקת, נוף יפה מהחדר!!!

Cons:

כל שאר האוכל ממש ממש יקר. בחרנו חהתפנק במקומות אחרים בעיר.

2026-03-18 • via Nuitee
D
Daniel • family_with_children • gb
10
The best hotels are along the river - fantastic views
Pros:

We were on the 14th floor overlooking the river - incredible view, particularly at night with boats lit up

2026-03-18 • via Nuitee
M
MAURO • family_with_children • it
9
2026-03-17 • via Nuitee
O
Oleg • family_with_children • ru
10
2026-03-17 • via Nuitee
W
W. Jahnke • family_with_children • de
8
2026-03-17 • via Nuitee
G
Gregor • solo_traveller • de
10
Totale Empfehlung
Pros:

Alles 👌👌👌

Cons:

vielleicht keine S-Bahn 🚈 und der Nähe

2026-03-17 • via Nuitee
S
Simon Dominik • family_with_children • de
10
2026-03-17 • via Nuitee
F
Francis Scriven • couple • gb
10
Generally good as a hotel to stay and see the sights
Pros:

The staff and services were all good, and the location was excellent for travel by river or taxi, I would recomend this hotel for all customers

Cons:

Lack of trained staff on reciption.

2026-03-17 • via Nuitee
A
Asifa • family_with_children • sa
10
Perfect
Pros:

The river view and the family room with panoramic views.
The shuttle ride to and from icon siam.

Cons:

Not applicable

2026-03-16 • via Nuitee
M
Michael • solo_traveller • gb
4
Ok just, given the location.
Pros:

Location

Cons:

Hammer drill in the room next door. Fittings rather passé. Breakfast was an uncivilised bunfight. In that sense, poor value. Heavy late checkout charge.

2026-03-16 • via Nuitee
W
willy • family_with_children • re
10
Sublime escapade.
Pros:

L'emplacement
La mise en place de navette river
Le PJD très copieux et varié

Cons:

Apprécié plus douche italienne.

2026-03-15 • via Nuitee