Leonardo Plaza Hotel Jerusalem

Hotels
Fattal Hotels
8.7 (1160 reviews)
1 Ha-Rav Avida , Jerusalem , il

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.16
The hotel is described as rundown and not well maintained, with dusty and dirty windows.
Service
9.63
Staff was generally courteous, with specific mentions of attentive service from individuals like Ahmad and Ronit.
Location
9.67
Multiple reviews highlight the prime location of the hotel.
Room Quality
7.62
Rooms showed signs of neglect with outdated furniture and small bathrooms.
Amenities
9.15
Standard amenities offered; breakfast was noted positively.
Value for Money
8.11
While more affordable than other hotels, the overall quality does not justify the price compared to competitors.
Food and Beverage
9.16
Breakfast was highlighted as a positive experience; dining staff handled everything well.
Overall Experience
9.13
General enjoyment noted despite some concerns; satisfactory for a hotel of this rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:35

Property Description

Luxurious Amenities

The Leonardo Plaza Hotel Jerusalem offers a luxurious experience with a spa, outdoor pool, and elegant rooms with free WiFi. Indulge in gourmet Glatt Kosher cuisine during your stay.

Convenient Location

Located just a short walk from the Old City, this hotel is adjacent to a picturesque synagogue and near the vibrant Mamilla Mall. Enjoy city views from the pool area and relax in the spa complete with sauna and hot tub.

Nearby Attractions

Explore Independence Park and the Nahalat Shiva district, with the Great Synagogue and Western Wall within walking distance. Experience comfort, convenience, and cultural richness at Leonardo Plaza Hotel Jerusalem.

Book your stay now to experience the perfect blend of luxury and tradition.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note that on Saturdays and Jewish holidays check-in is available only after 18:00. Please note that the swimming pool is open from mid April until October.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₪ 55 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ILS 38.43 per day.

Location

Property Accessibility

Total Disability Score: 70.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 114
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 1160 reviews
Cleanliness: 7.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 9.15
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 9.13
N
noy solo_traveller il
8
2026-05-09 via Nuitee
A
Aaron solo_traveller il
10
2026-05-07 via Nuitee
A
Aaron solo_traveller il
10
Pros:

Had to extend my stay. Was very happy to do so. Also the breakfast was gourmet and super plentiful.

2026-05-07 via Nuitee
A
Aaron solo_traveller il
10
Pros:

The hotel staff were warm and welcoming. Always asking us if we need anything. Very well trained and super professional. The food was great!

2026-05-06 via Nuitee
M
Menachem couple gb
5
There doing major building work in the hotel so expect lots of noise all day! I came for a holiday wasn’t a holiday whe
Pros:

The staff are very friendly
The location is perfect

Cons:

They don’t tell you that they are doing major building work so expect to hear lots of noise from 08 in morning and all day
Spa and jacoozi was not working

2026-05-04 via Nuitee
A
Aronw12 solo_traveller us
10
2026-05-04 via Nuitee
אברהם couple il
9
תודה על יום של רגיעה ומנוחה. נהננו מכל רגע. המרחבים בלובי מזמנים אפשרות לישיבה רגועה ושיחה נעימה
Pros:

ארוחת הבוקר היתה מצוינת.שפע בבר ואנשי צוות בשטח.

Cons:

תחזוק של המכונות קפה. רמת הטריות של המאפים.

2026-04-25 via Nuitee
S
Schwartz solo_traveller il
9
Pros:

הזמנתי חדר ללילה ליום הולדתו של בן זוגי
חייבת לציין שהצוות קיבל אותנו
בסבר פנים יפות. בעיקר רונית
משרות הלקוחות.
שידרגה לנו את החדר ודאגה שיעניקו לנו מתנות. ( יום הולדת)
ממליצה על המלון לכל מי שמתכנן חןפשה בירושלים.

2026-04-17 via Nuitee
K
Kálmán couple hu
9
2026-04-15 via Nuitee
K
Kálmán solo_traveller hu
9
2026-04-15 via Nuitee
יהונתן solo_traveller il
10
Pros:

הכל מושלם

Cons:

יש בנייה מסביב אבל ממש לא הפריע לי בגלל החסינות לרעשים

2026-04-14 via Nuitee
H
Hillel Shalom couple il
10
2026-04-03 via Nuitee
הדר מסיקה couple il
10
2026-03-23 via Nuitee
A
Anna solo_traveller ru
9
2026-03-22 via Nuitee
T
Theodore family_with_children us
10
Pros:

The breakfast was wonderful, the room was large, and the location is hard to compete with. The service from the staff, especially the service manager, was exceptional.

2026-03-12 via Nuitee
A
Alice couple us
10
2026-03-12 via Nuitee
רותם couple il
10
אירוח יוצא דופן של פאדי ורונית המקסימים ! תודה רבה רבה מכל הכל
Pros:

הגענו לחגוג לבן זוגי יום הולדת
שדרגו אותנו על דעת עצמם בחדר עם מרפסת
ובנוסף המתין לנו יין וסבונים ושוקולד.
ארוחת בוקר מלאה בשפע שלא נגמר
אין ספק שנחזור !
תודה רבה רבה לפאדי ורונית הם משהו מיוחד

Cons:

אין!
מושלם

2026-03-08 via Nuitee
D
Dalia Kleiman family_with_children il
10
חוויה מענגת
Pros:

הצוות היה נעים ונחמד, גם בקבלה, גם בחדר האוכל.
החדר גדול במיוחד. מיטה נוחה ביותר.
ארוחות ערב ובוקר מפנקות ברמה.
נהנינו מאד מאד!!

2026-03-08 via Nuitee
D
Diane couple us
2
Unfortunately, I would not recommend this hotel to anyone. It was a disappointing situation which impacted our overall e
Pros:

Good location. Room size was fine. Comfortable beds. The staff tried to be helpful, but clearly there is a problem with the overall upkeep of the hotel.

Cons:

Overall, the hotel has seen many better days. Our room was dirty. Furniture scratched and in some cases broken. Had to be asked to switch room several times, but each room had similar problems. Very disappointed. Honestly, we feel that we should have been compensated.

2026-03-05 via Nuitee
C
Chaya family_with_children us
9
We enjoyed the stay.
Pros:

I liked the breakfast. It was lavish.

Cons:

I was charged a lot of extra fees that I had no choice to pay since we arrived tired and right before Shabbat. I just swallowed hundreds of dollars more into our stay. I booked for 2 adults and 1 children. I was forced to pay a lot of money for the child even though the child was under my reservation.

2026-03-01 via Nuitee