Sheraton Hamilton Hotel

Hotels
•
Sheraton
8.5 (782 reviews)
116 King Street West , Hamilton , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Parking issues
Food quality concerns

Categories

Cleanliness
8.21
General feedback highlights cleanliness positively; however, bathroom needs fan and some cleanliness issues were noted.
Service
9.18
Staff were courteous and professional, with notable mentions of specific team members demonstrating exceptional service.
Location
9.22
Multiple reviews praised the convenient location, especially in relation to local amenities and events.
Room Quality
8.67
Rooms are described as clean and comfortable, with some praising the spaciousness.
Amenities
7.7
Some amenities like the breakfast service were criticized; however, parking and Starbucks in the lobby were mentioned positively.
Value for Money
8.66
The overall value was considered reasonable for the accommodations provided.
Food and Beverage
7.71
Several comments about food quality and service at the restaurant were negative, impacting the score.
Overall Experience
8.68
General satisfaction was high, and most guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:26

Property Description

Luxurious Accommodations - Each guest room at Sheraton Hamilton Hotel is elegantly designed and well-equipped for your comfort, featuring amenities such as cable TV, a coffee maker, and ironing facilities.

Top-Notch Facilities - Enjoy the convenience of on-site dining at Chagall's Restaurant, a refreshing dip in the indoor pool, and a workout at the fully-equipped gym with personal TVs on cardio machines.

Prime Location - Connected to the Hamilton Convention Center and in close proximity to attractions like the Hamilton Gallery of Art and Chedoke Civic Golf Course, Sheraton Hamilton Hotel offers the perfect blend of business and leisure amenities.

Experience luxury and convenience at Sheraton Hamilton Hotel - book your stay now for an unforgettable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs CAD 4.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 15.95 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 782 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
S
Suzanne • couple • ca
10
Recommend stay for concert events
Pros:

Great location for events at the coliseum, the beds were very comfortable, staff was very friendly, attached to the little mall good to grab food if needed without having to go into town. Clean hotel.

Cons:

Area although good for the coliseum is a bit sketchy. We had no issues ourselves, but I wouldn’t want to be outside the hotel area alone. Not the hotels issue of course.

2026-03-14 • via Nuitee
H
Henry • couple • ca
9
Good choice. Well situated if you are planning to attend a Concert or Game.
Pros:

Excellent location.
Great feature in that Hotel was actually connect to a shopping Mall and was located next to an entertainment location.
Also had an indoor swimming pool.
Location of hotel was easy to get to and leave in car.

Cons:

Well, the indoor parking was value for money but for a new visitor, challenging to drive and park in.

2026-03-12 • via Nuitee
I
Ian • family_with_children • ca
9
2026-03-12 • via Nuitee
J
Jennifer • couple • ca
10
2026-03-12 • via Nuitee
C
Claire • solo_traveller • ca
8
2026-03-12 • via Nuitee
L
Labelle • couple • ca
8
Our stay was comfortable, and stress free !
2026-03-12 • via Nuitee
K
Kenneth • couple • ca
10
Pros:

Next door to the concert hall . Nice bar on the second floor

2026-03-12 • via Nuitee
W
Wayne • couple • ca
7
met my expectations somewhat
Pros:

location was good for why I was there, but not an easy location to get to

Cons:

parking - the underground parking is shared with the mall behind the hotel - extremely hard to find a parking spot even though I pre-payed for a parking spot

2026-03-12 • via Nuitee
G
Gladis • family_with_children • ca
8
Short stay for a show
Pros:

Location for TD Colliseum is superb.

Cons:

The price is high for a room without breakfast.

2026-03-11 • via Nuitee
F
Fazzari • couple • ca
8
2026-03-10 • via Nuitee
F
Fazzari • couple • ca
8
2026-03-10 • via Nuitee
J
Julia • solo_traveller • ca
9
2026-03-09 • via Nuitee
A
Ally • family_with_children • ca
8
2026-03-07 • via Nuitee
N
Nathan • family_with_children • ca
8
2026-03-06 • via Nuitee
A
Angela • solo_traveller • ca
10
Pros:

Location to our concert, friendly staff, clean room.

Cons:

Can only access stairways to the outdoors in emergencies, not when high concert traffic creates large wait times for the elevators.

2026-03-01 • via Nuitee
A
Anthony • couple • ca
10
2026-02-28 • via Nuitee
R
Rodriguez • family_with_children • ca
9
2026-02-23 • via Nuitee
M
Michael • couple • ca
8
2026-02-22 • via Nuitee
A
Allison • couple • us
8
Pros:

Very convenient to the TD Coliseum

2026-02-14 • via Nuitee
M
Michael • extended_group • ca
10
2026-02-13 • via Nuitee