Sheraton Hamilton Hotel

Hotels
•
Sheraton
8.5 (917 reviews)
116 King Street West , Hamilton , CA
+1 905-529-5515

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Parking issues
Food quality concerns

Categories

Cleanliness
8.21
General feedback highlights cleanliness positively; however, bathroom needs fan and some cleanliness issues were noted.
Service
9.18
Staff were courteous and professional, with notable mentions of specific team members demonstrating exceptional service.
Location
9.22
Multiple reviews praised the convenient location, especially in relation to local amenities and events.
Room Quality
8.67
Rooms are described as clean and comfortable, with some praising the spaciousness.
Amenities
7.7
Some amenities like the breakfast service were criticized; however, parking and Starbucks in the lobby were mentioned positively.
Value for Money
8.66
The overall value was considered reasonable for the accommodations provided.
Food and Beverage
7.71
Several comments about food quality and service at the restaurant were negative, impacting the score.
Overall Experience
8.68
General satisfaction was high, and most guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:26

Property Description

Luxurious Accommodations - Each guest room at Sheraton Hamilton Hotel is elegantly designed and well-equipped for your comfort, featuring amenities such as cable TV, a coffee maker, and ironing facilities.

Top-Notch Facilities - Enjoy the convenience of on-site dining at Chagall's Restaurant, a refreshing dip in the indoor pool, and a workout at the fully-equipped gym with personal TVs on cardio machines.

Prime Location - Connected to the Hamilton Convention Center and in close proximity to attractions like the Hamilton Gallery of Art and Chedoke Civic Golf Course, Sheraton Hamilton Hotel offers the perfect blend of business and leisure amenities.

Experience luxury and convenience at Sheraton Hamilton Hotel - book your stay now for an unforgettable experience!

Important information:

Please contact the property in advance of your stay to check the availability of pets.

Please note that this property cannot accommodate cats, but will accommodate other types of pets.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

8.5
Based on 917 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
N
Nguyễn • couple • ca
10
2026-10-16 • via Nuitee
S
Sarah • solo_traveller • ca
10
2026-10-13 • via Nuitee
B
Brendan • solo_traveller • ca
1
2026-10-12 • via Nuitee
C
Chaddicus • solo_traveller • ca
10
Pros:

The staff were absolutely amazing. They went all out to treat us for our anniversary. They left us some macaroons, a drink to share, an amazing personalized and handwritten card. It was such a wonderful experience!

Cons:

N/A

2026-10-12 • via Nuitee
A
Alexandra • couple • us
10
2026-10-12 • via Nuitee
C
Christina • family_with_children • ca
8
Pros:

N/a

Cons:

Yoga mats in the gym

2026-10-11 • via Nuitee
A
Amandeep • solo_traveller • ca
10
2026-10-08 • via Nuitee
M
Milan • solo_traveller • ca
1
Pros:

Sheraton m'as chargé ma carte de crédit 269 $ pour la réservation d'une nuit. Quand je me suis présenté au hotel , ils m'ont pas donné la chambre parce-que mon nom n'était pas sur leur liste de visiteurs. J'ai montré ma confirmation de réservation mais ils ne voulaient pas me donner la chambre. Comme il était déjà tres tard le soir ( 23h) , j'ai passé la nuit dans mon auto. J'ai conduit 600 kilomètres de Montréal à Hamilton, j'ai réservé ma chambre vers 14 heures, ils m'ont chargé ma carte de crédit 269 $, j'ai montré la preuve de ma réservation, et finalement j'ai dormi dans mon auto.
Jusqu'à maintenant, Sheraton m'a jamais remboursé mon argent. Quelle honte pour Sheraton, bravo👎👎👎

2026-10-08 • via Nuitee
S
sarah • solo_traveller • ca
7
Inside was amazing outside location wise not so much
Pros:

The staff was amazing, they were able to help me in so many ways, my mom dropped me off on a special event night and staff was able to lower the parking rate (which would have been $40) since she was here for less than an hour just helping me carry my bag in. They were able to accommodate my late checkout due to an exam. Just amazing staff!

Cons:

Not that you can really help the external environment however walking outside felt very dangerous especially as a young solo female, I felt like i wasn’t able to go outside at all. Even standing right outside the hotel waiting for my ride for less than 5 minutes felt dangerous

2026-09-18 • via Nuitee
K
Keiko • family_with_children • jp
10
ロケーションがとても良いホテルです。
Pros:

TDスタジアムでのコンサートへ行くために予約しました。TDスタジアム周辺はすごく治安がいいわけではないので、とても近い位置のこちらのホテルを予約しました。入り口でセキュリティスタッフが常におり、安心しました。子連れでしたがすぐにコンサート終了後、すぐに帰宅できて安心しました。部屋は清潔で、景色もよかったです。ホテル直結のショッピングセンターにはアジアンフードや総菜がたくさん売っているスーパーもあり、食べ物に困りませんでした。

Cons:

地下駐車場が広いのですが、案内通りに進むと、回遊できるようになっていない部分があり、行き止まりでバックでのUターンが必要となりましたが、後ろからも数台車が来ており、大変な思いをしました。

2026-09-11 • via Nuitee
A
Andrea • couple • ca
9
2026-09-10 • via Nuitee
P
Phan Huynh Giao • family_with_children • ca
8
2026-09-09 • via Nuitee
J
John • couple • us
9
Great stay travelling from USA. Highly recommended hotel.
Pros:

Clean and safe rooms. Front desk receptionist during check in was courteous and very professional. Quick and easy check in.

2026-09-09 • via Nuitee
A
Akkouche • solo_traveller • ca
8
2026-09-08 • via Nuitee
A
AKIRA • couple • jp
9
次回も泊まりたい。
Pros:

部屋からの景色が特に良かった。

2026-09-07 • via Nuitee
H
Hassan • solo_traveller • ca
2
2026-09-06 • via Nuitee
C
Cheick Lamine • family_with_children • et
8
Nice and quiet.
Pros:

It was clean and comfortable .

Cons:

NSTR

2026-09-04 • via Nuitee
D
DINESH • couple • sg
9
2026-09-03 • via Nuitee
M
Micheal • couple • ca
9
Overall an ideal location for access to TD Coloseum
Pros:

Close to TD coliseum

Cons:

Breakfast was cold

2026-09-03 • via Nuitee
J
Joann • couple • ca
5
The hotel should do something about the carpet it’s disgusting and the homeless people outside is not good
Pros:

Room was decent

Cons:

Unfortunately location and all the homeless people right in front of the doors . Front desk people could have been a little more pleasant. when you get out of the elevator to go to your room, the carpeting in the hallways smells really really, really bad.. come on do better!

2026-09-02 • via Nuitee