The Westin New Orleans

Hotels
•
Westin
9 (1267 reviews)
100 Rue Iberville , New Orleans , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Delicious breakfast
Cons:
Hidden fees
Worn-out bathroom
Low shower pressure
Slow elevator service

Categories

Cleanliness
8.73
Mentioned as clean in several reviews, but noted issues with the bathroom.
Service
9.2
Positive mentions of attentive staff, though there were concerns regarding the front desk.
Location
10
Centrally located with excellent views.
Room Quality
8.24
Overall comfortable but noted a worn-out bathroom.
Amenities
9.19
Amenities were good, but some dissatisfaction with the destination fees.
Value for Money
7.72
Concerns over hidden fees and required spending.
Food and Beverage
9.68
Meals mentioned as delicious, especially the breakfast.
Overall Experience
9.23
Generally, a good experience but marred by issues related to fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Luxurious Accommodations

Next to the Mississippi River, the Westin New Orleans offers comfortable Heavenly Beds and flat-screen TVs in all guestrooms. After a busy day exploring the French Quarter, unwind with a snack from the 24-hour room service.

Convenient Location

Situated near the French Quarter and the central business district, guests can easily access popular attractions like Harrah's Casino and Bourbon Street. Jackson Square is also just a short distance away, making it a perfect choice for travelers interested in exploring the city.

Exceptional Dining and Facilities

Indulge in continental cuisine at the hotel's Bistro at the Bend restaurant, or maintain your fitness routine at the state-of-the-art fitness center. With free Wi-Fi and two on-site restaurants, the Westin New Orleans ensures a memorable stay for all guests.

Book your stay at the Westin New Orleans now for an unforgettable experience in Louisiana's vibrant city.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 58 per day.

Location

Guest Reviews

9
Based on 1267 reviews
Cleanliness: 8.73
Service: 9.2
Location: 10
Room Quality: 8.24
Amenities: 9.19
Value for Money: 7.72
Food and Beverage: 9.68
Overall Experience: 9.23
P
Pierluigi • couple • it
8
2026-05-17 • via Nuitee
S
susan • couple • gb
9
Very happy with everything in the Westin hotel
Pros:

Location /room very comfortable

Cons:

No swimming pool

2026-05-17 • via Nuitee
G
Glenn • extended_group • us
9
Great venue, easy access, close to restaurants/clubs. Lobby bar has an exquisite view of the Missis
Pros:

Keep striving for excellence!

Cons:

N/A

2026-05-15 • via Nuitee
A
Alison • couple • gb
9
Well located hotel
Pros:

Very well located on the riverside. Friendly staff and good size room.

2026-05-11 • via Nuitee
A
Anna • extended_group • pl
8
2026-05-11 • via Nuitee
H
Harrison • couple • us
10
Pros:

Convenient to local attractions

2026-05-08 • via Nuitee
L
Luisa • couple • br
8
2026-05-02 • via Nuitee
A
anthony • family_with_children • us
10
2026-05-01 • via Nuitee
P
Porsha • extended_group • us
10
Pros:

The hotel smelled amazing. I could smell the aroma before I entered the building. The breakfast buffet exceeded my expectations. All the staff I spoke with for help were exceptional. I would stay here again if I come back to New Orleans.

2026-04-29 • via Nuitee
L
London • solo_traveller • us
10
My stay was perfect and I will be back.
Pros:

The view over the river was Awesome

Cons:

n/a

2026-04-29 • via Nuitee
U
U7907DKchrisn • Couples
10
Amazing! would return again
Pros:

Definitely a great stay from start to finish. We were tracked in and directed to the 11th floor by valet as that is where the check-in is. Check-in was prompt and easy. We had a great view of the river from our room. It wasn’t noisy at all, except for occasional train in the middle of the night. And that it was a nice location and super convenient to a lot of locations for food and things to do. A special shout out to food anddrinks manager Nate who invited us to the speak easy called the vault. Highly recommend and if you’re able to make it in, please find Nate and ask him to get you in for an amazing experience at a speakeasy bar inside the hotel.

2026-04-26 • via Tripadvisor
M
MCSmith1582 • Business • New York City, New York
8
Blaring train noise every morning at 6:30AM
Pros:

The front desk experience was great! The bartenders and view from 11th floor bar is worth a stay for a night. I say only a night because the trains that blare their horns at 6AM every day

H

2026-04-22 • via Tripadvisor
N
NYC315 • Friends getaway • New York City, New York
10
Amazing Hospitality
Pros:

We had a great stay at the Westin of New Orleans. The location is perfect for walking around the French Quarter. The team at the hotel was the real standout-Bea and Tee behind the bar make amazing cocktails, always with a smile. The manager Samara goes above and beyond to make sure your stay is wonderful. Jinky, in the dining room was very attentive. Room service by Jay Jay was quick and friendly. Will be back!!

2026-04-20 • via Tripadvisor
O
O9980MIjosephc • Family
10
Amazing location excellent service
Pros:

We had an amazing time from check in with Samara, Bea and Tee at the bar. Excellent service and hospitality from Jimmie and Jay Jay every morning for breakfast. Not just with us but also every person or group they interacted with in the room. They were amazing. A great way to start each morning. True gems you are so lucky to have them. We will be back!

2026-04-20 • via Tripadvisor
V
Voyage05705014620 • Couples • Bath, Somerset, England
10
Magnificent hotel in a great location
Pros:

We arrived late at the Westin due to a flight delay, the staff despite the late hour were fantastic and the member of staff whose name I forgot (her parent is from Manchester UK) was particularly warm and welcoming just what you want after a long day of flights, taxis and issues ! The room was fabulous, really classy and great facilities ! We were on the 18th floor and the views of the Mississippi breathtaking ! We were given a free breakfast the first day and this was excellent with fantastic choices, and again great staff!
The bar at reception level is a really lovely for lost sight seeing reflections with stunning views of the mighty Mississippi and lovely staff, not forgetting superb cocktails and bar food !
A good experience that was on the slightly expensive side but worth every penny or dime sorry :-)

2026-04-19 • via Tripadvisor
D
domg766 • Friends getaway
10
Bar
Pros:

I had an absolutely stellar experience at The Westin bar following the French Quarter Festival. Rickey (Food & Beverage Manager) and T (the bartender) went above and beyond to make our visit unforgettable. The hospitality was top-tier. I witnessed Rickey providing stellar five-star service not just to our table, but to every guest, showing true dedication and passion. T was an incredible bartender. Because of their hard work and welcoming attitude, I will definitely be bringing my next happy hour back to The Westin!"

2026-04-17 • via Tripadvisor
Y
Y1281IMrogerm • Business
10
Amazing stay at the Westin
Pros:

I was there for a business meeting and although the hotel was almost fully booked Amanda was still able to upgrade me to a river view suite. The breakfast was great and the staff was very friendly,

2026-04-17 • via Tripadvisor
A
aerojunkie • Business • Boston, Massachusetts
2
Failed on Every Dimension That Matters to a Business Traveler
Pros:

After 21 years and over 600 nights across the Marriott portfolio, I have a clear sense of what this brand should deliver. This property did not come close. A room handed over three and a half hours (630PM) after the published check-in deadline, a promised upgrade that became a downgrade, no longer offering an Executive lounge, a malodorous room with budget-grade amenities, and a $30 daily resort fee with benefits designed for someone else entirely. At $300 per night, this is not an acceptable stay. The Four Seasons was next door. I should have stayed there.

2026-04-12 • via Tripadvisor
T
Toniece • couple • us
10
2026-04-06 • via Nuitee
L
Latisha • couple • us
6
Pros:

Location

Cons:

For the money, my room wasn’t good. There was hair all over the shower walls, sink stopped up and problems opening the door with key card

2026-04-05 • via Nuitee