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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Minimarket on site
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Concierge service
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Wheelchair accessible
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ATM/cash machine on site
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Next to the Mississippi River, the Westin New Orleans offers comfortable Heavenly Beds and flat-screen TVs in all guestrooms. After a busy day exploring the French Quarter, unwind with a snack from the 24-hour room service.
Convenient Location
Situated near the French Quarter and the central business district, guests can easily access popular attractions like Harrah's Casino and Bourbon Street. Jackson Square is also just a short distance away, making it a perfect choice for travelers interested in exploring the city.
Exceptional Dining and Facilities
Indulge in continental cuisine at the hotel's Bistro at the Bend restaurant, or maintain your fitness routine at the state-of-the-art fitness center. With free Wi-Fi and two on-site restaurants, the Westin New Orleans ensures a memorable stay for all guests.
Book your stay at the Westin New Orleans now for an unforgettable experience in Louisiana's vibrant city.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 58 per day.
Location
Guest Reviews
Everything sexy
Super Hot Water
The staff,view,cleanliness and room was extremely comfortable especially the bed
Nothing
Nice place
Good
Everything
No swimming pool
My Cousin and I Had The Greatest Time There! It Was Clean, The Breakfast Buffet Was Delicious But The Service Was The Best! I Wish There Was A Kenneth And Roxie At Every Hotel! I Also Loved That All Of Their Plants Were Real!
the staff is super friendly and the hotel is beautiful
I stayed at the Westin New Orleans from July 2 through July 5 and paid approximately $1,600 for my stay. Given the reputation of the property and the premium price point, I expected a clean, comfortable, and well-maintained environment.
Unfortunately, my experience was overshadowed by a serious sanitation concern. During my stay, I encountered a rat multiple times in the hallway on the 29th floor. Seeing a rodent in a guest area of a hotel, particularly one marketed as an upscale property, was both alarming and unacceptable.
After the first sighting, I was extremely uncomfortable for the remainder of my stay. Rather than being able to relax and enjoy my vacation, I found myself worrying about whether rodents could enter my room or whether I would wake up to find one inside. No guest paying this level of rate should have to experience that kind of concern.
The presence of a rat in a hotel hallway raises significant questions about cleanliness, maintenance, and pest control procedures. While I understand that issues can occasionally arise in any property, encountering a rat(s) multiple times suggests a problem that was not addressed promptly. Even though I spoke with the front desk and they sent someone up to place big visible traps at doors in the hallway area.
For the amount I paid, I expected much better. This experience fell far below the standards I associate with both the Westin brand and Marriott properties. I hope management takes immediate action to address this issue so future guests do not have a similar experience.
The Westin New Orleans was the perfect locale for our NOLA trip for the Essence Festival. It was close enough to all of the excitement but not too close. We were still able to kick back and relax while watching the river. The concierge, Roxie McCovins, was the absolute best! Before our trip, she provided us info on transportation from the airport. While there, she assisted us with the excursions, recommended the best restaurants, and arranged for taxi service back to the airport. She was like our own personal travel assistant. Please check in with her on trip to the Westin.
The location, which e had a combo city/river view! It was gorgeous!
From the parking garage you can get lost on how to get to the hotel. Luckily one of the front desk workers guided us on how to get to the front desk!
We arrived late after a long day driving and Miss Amanda was right there to greet us and ensure we had a room in a quiet spot. We enjoyed such a restful sleep and awakened to beautiful views of the river in the morning. The hotel is in a great spot to walk everywhere and the staff are so friendly and helpful. We had a wonderful time and look forward to returning soon. Highly recommend!
As camas eram bastante confortáveis
O pequeno almoço não era fantástico e as únicas casas de banho eram dentro do quarto. Se quisermos ir ao wc quando estamos no bar tínhamos que ir ao quarto
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