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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Private check-in/check-out
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Concierge service
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Kid meals
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Fruits
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation in Tropical Gardens
Pampering Spa Treatments and Fitness Center
Indulge in pampering body treatments at Chi, The Spa, and stay fit at the on-site fitness center.
Diverse Dining Options
Enjoy award-winning Cantonese dishes at Shang Palace, international and Japanese cuisine at The Line and Zeniya Singapore, authentic Southern Italian cuisine at Waterfall Ristorante Italiano, and local heritage fare at The Lobby Lounge by Shangri-La.
Experience the luxury of Shangri-La Singapore with complimentary shuttle service, family-friendly amenities, and a range of facilities for a memorable stay. Book your stay now to enjoy a tropical oasis just minutes away from Orchard Road!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Lots of kids facilities to play with.
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Beds were hard & towels were very small.
Everyone (staff) was very kind and helpful. Room was great, spacious and very clean.
Lovely orchids!
Stayed in 2 rooms. One in the garden wing which was a good size room. The room in the tower was somewhat cramped but comfortable.
The pool is lovely but the noise from children & families in the pool was unbearable at times. Also the weights equipment in the gym is too old. The breakfast room was chaotic & badly planned.
セブのShangri-Laの後にこちらに泊まりました。
土地柄もあり、ものすごく綺麗で感動しました。
スタッフの皆さんも非常にきれいな英語をしゃべるので、理解しやすく大変助かりました。
子供にも大変フレンドリーで、ありがたかったです。
朝食が少し混んでいたようで、私たちはいつも8時より前に行きました。
ロケーションも良いので、ちょっと宿泊代金としては高かったかなと思います。
Service location resteraunts
N/A
This hotel is superb and staff are excellent. The facilities are first class.
The hotel was very clean , most of the staff were helpful.
The breakfast was suitable, with a variety of cuisines.But on had to get things as they were beginning made otherwise a lot of food became rubbery. The toaster took too long to toast . The Chinese 🇨🇳 restaurant was not good at all , with a very limited choice. We had the set menu for dinner & it was tasteless & repeated soup style dishes, the dessert soup was the only course that had flavour, the rice in lotus leaf was seriously lacking in flavour. The bar was a bit lost in trying to something that it wasn’t achieving . I would not eat there again, great hotel to stay in especially the Valley wing , but eating out is recommended. Some staff were very strained in what they were doing & not flexible & up with what’s happening.
Beautiful view clean rooms exceptional service
Nothing
房间相对比较安静 早餐不错
个别员工一直在玩手机 客人推着行李从面前过也看不见 不跟客人搭话 无视客人 非常令人失望
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