Eurostars Amara

Hotels
•
Hoteles Silken
8.5 (5008 reviews)
Plaza Pío XII, 7 , San Sebastián , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
High food prices
Noise from other guests

Categories

Cleanliness
7.81
Several guests mentioned issues with dust and cleanliness beneath beds.
Service
9.28
Many reviews highlighted the friendly and attentive service from the staff.
Location
8.82
Location is generally good with easy access to transportation.
Room Quality
8.77
Rooms are spacious and comfortable, though some reported noise issues.
Amenities
8.3
Amenities are good, but missing some standard features in rooms (e.g., coffee).
Value for Money
7.96
Some guests felt the price was high relative to the service and food quality.
Food and Beverage
8.31
Food quality was generally appreciated, but some felt menu prices were too high.
Overall Experience
8.78
Overall stays were positive, though with some reservations about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:26

Property Description

Modern Art Collection:
Hotel Silken Amara Plaza boasts a large collection of modern art pieces, adding a touch of sophistication and culture to your stay.

Gastronomic Delights:
Indulge in a culinary journey at Plaza Restaurant, offering a delectable fusion of Basque and international cuisines, or unwind at Piano Bar La Ola for a unique gastro-pub experience.

Convenient Amenities:
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and 24-hour reception assistance for booking tours and shows. Additionally, explore the city easily by renting a bicycle from the hotel's front desk.

Experience luxury and convenience by booking your stay at Hotel Silken Amara Plaza today!

Important information:

License number: HSS000571

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5008 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.31
Overall Experience: 8.78
R
Ruairi • couple • gb
10
2026-06-06 • via Nuitee
D
Diniz • solo_traveller • es
8
2026-06-06 • via Nuitee
E
Erich • couple • de
8
2026-06-06 • via Nuitee
L
Lorena • solo_traveller • es
10
Pros:

El hotel está muy bien y en la cafetería del hotel hacen unas hamburguesas espectaculares.

Cons:

Nada, estaba todo 💯

2026-06-05 • via Nuitee
J
Joaquin • extended_group • ar
8
2026-06-04 • via Nuitee
V
VAIA • couple • gr
7
2026-06-03 • via Nuitee
C
Calum • couple • gb
7
2026-06-03 • via Nuitee
E
Eithne • couple • gb
9
Jon on reception was excellent when we were in difficulty over supposed lost passports .
Pros:

Location

2026-06-02 • via Nuitee
I
ismael • couple • es
9
Excelent
Pros:

Tot molt be

2026-06-02 • via Nuitee
T
TC Ali • couple • tr
8
2026-06-02 • via Nuitee
M
Martin Hillen • solo_traveller • gb
9
2026-06-02 • via Nuitee
J
Jesús Gael • extended_group • es
9
Fetén, (era lo qu3 quería)
Pros:

3l personal, tanto de limpieza y de recepción te lo hace fácil y agr4dable, no dudan en dedicarte su tiemp0 para informar7e y atender tus peticiones. El emplazamiento; para mi, perfecto teniendo que hacer gestiones en la Universidad, pero bueno, tiene t0dos los servicios d3 transporte y comunicación, pudiendo dejar tu coche (si lo llevas) en su garaje. El breakfast estando de viaje lo hago fuera.

Cons:

Plazas de garaje estrechas... si bien tiene acceso direc7o habitaciones.

2026-06-02 • via Nuitee
D
Dolores • couple • ar
9
2026-06-01 • via Nuitee
M
Maria • couple • es
9
2026-06-01 • via Nuitee
V
Vanessa • couple • ie
7
2026-06-01 • via Nuitee
ŞAHİN-54 • couple • tr
7
Pros:

otoparka otelden asansörle ulaşım imkanı iyiydi.

Cons:

Temizlik ve Lokasyon beklentimin dışındaydı.

2026-06-01 • via Nuitee
O
Oana • extended_group • ro
6
Pros:

Coffee and breakfast at the lobby bar

Cons:

Outdated and dirty

2026-05-31 • via Nuitee
M
Monica • couple • us
10
Lovely!
Pros:

Super clean and comfortable! Nice staff

Cons:

A little bit farther from downtown but no more than a 25 minute walk

2026-05-31 • via Nuitee
D
Diego • couple • ar
8
2026-05-31 • via Nuitee
A
Alberto • couple • cl
10
PERFECTA
2026-05-31 • via Nuitee