Eurostars Amara

Hotels
•
Hoteles Silken
8.5 (4743 reviews)
Plaza Pío XII, 7 , San Sebastián , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
High food prices
Noise from other guests

Categories

Cleanliness
7.81
Several guests mentioned issues with dust and cleanliness beneath beds.
Service
9.28
Many reviews highlighted the friendly and attentive service from the staff.
Location
8.82
Location is generally good with easy access to transportation.
Room Quality
8.77
Rooms are spacious and comfortable, though some reported noise issues.
Amenities
8.3
Amenities are good, but missing some standard features in rooms (e.g., coffee).
Value for Money
7.96
Some guests felt the price was high relative to the service and food quality.
Food and Beverage
8.31
Food quality was generally appreciated, but some felt menu prices were too high.
Overall Experience
8.78
Overall stays were positive, though with some reservations about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:26

Property Description

Modern Art Collection:
Hotel Silken Amara Plaza boasts a large collection of modern art pieces, adding a touch of sophistication and culture to your stay.

Gastronomic Delights:
Indulge in a culinary journey at Plaza Restaurant, offering a delectable fusion of Basque and international cuisines, or unwind at Piano Bar La Ola for a unique gastro-pub experience.

Convenient Amenities:
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and 24-hour reception assistance for booking tours and shows. Additionally, explore the city easily by renting a bicycle from the hotel's front desk.

Experience luxury and convenience by booking your stay at Hotel Silken Amara Plaza today!

Important information:

License number: HSS000571

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4743 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.31
Overall Experience: 8.78
J
jean • solo_traveller • fr
5
Pros:

Buffet petit-déjeuner
Chambre spacieuse

Cons:

Chambre ou l’on entend beaucoup la circulation des voitures, mal insonorisé

2026-04-04 • via Nuitee
A
ADRIAN • family_with_children • es
7
2026-04-04 • via Nuitee
S
Silvia • solo_traveller • es
9
2026-04-04 • via Nuitee
N
Núria • couple • es
9
2026-04-03 • via Nuitee
P
Pozo • couple • es
10
2026-04-03 • via Nuitee
I
Ivan Rafael • couple • cr
10
2026-04-02 • via Nuitee
J
Juan Jose • couple • es
9
2026-04-02 • via Nuitee
S
Soledad • couple • uy
9
Muy linda, recomendable
Pros:

Ubicación
Personal preparado y dispuesto
Muy buen desayuno
Habitación amplia con cama cómoda y todo muy limpio

Cons:

Nada

2026-04-01 • via Nuitee
S
sophie • extended_group • fr
8
2026-03-30 • via Nuitee
S
Stephane • couple • fr
8
2026-03-30 • via Nuitee
M
marie jose • extended_group • fr
9
Pros:

nous somme venu pour le macth du rugby bayonne la rochelle emplacement parfait pres du stade

2026-03-30 • via Nuitee
E
Elvira • couple • es
10
2026-03-30 • via Nuitee
J
Jorge • couple • es
10
Pros:

Todo

Cons:

Nada

2026-03-30 • via Nuitee
L
Lukáš • extended_group • cz
7
2026-03-30 • via Nuitee
I
isabelle • family_with_children • fr
10
très bon séjour, je recommande l'établissement.
Pros:

nous avons aimé l'emplacement, proche des transports en commun, proche du stade Anoeta, proche des commerces.
La chambre très propre, bien équipée, le personnel poli. Le petit déjeuner en buffet était bien garni, la salle du restaurant le soir est un peu froide, l'atmosphère manque de chaleur.

Cons:

l'hôtel manque d'insonorisation dans les chambres et couloir commun. Même si des personnes ne respectent pas les lieux, exemple d'enfants qui courent et dont les parents ne disent rien...

2026-03-30 • via Nuitee
J
Jose Manuel • couple • es
8
2026-03-29 • via Nuitee
T
Toni • couple • es
10
Todos muy amables y serviciales
Pros:

Todo

Cons:

Nada

2026-03-29 • via Nuitee
J
Jeff17 • couple • fr
9
2026-03-29 • via Nuitee
P
Pierluigi • couple • it
8
2026-03-29 • via Nuitee
V
Veronique • couple • fr
7
Bel hôtel proche du stade ! Attention le bar est fermé le samedi soir
Pros:

Proximité avec le stade , confort de la literie , modernité de la chambre. Salle de bain opérationnelle

Cons:

Difficulté de faire fonctionner le chauffage ( pas clair ) les joints noirs dans la salle de bain
Très très déçue par le piano bar qui , après un soir de match un samedi soir était tout simplement FERME !!!!!!
L enregistrement au comptoir pour avoir les clefs de la chambre était très très long !!!! Si il y a du monde ( jour de match) ça peut durer très longtemps

2026-03-29 • via Nuitee