Eurostars Amara

Hotels
•
Hoteles Silken
8.5 (4743 reviews)
Plaza Pío XII, 7 , San Sebastián , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
High food prices
Noise from other guests

Categories

Cleanliness
7.81
Several guests mentioned issues with dust and cleanliness beneath beds.
Service
9.28
Many reviews highlighted the friendly and attentive service from the staff.
Location
8.82
Location is generally good with easy access to transportation.
Room Quality
8.77
Rooms are spacious and comfortable, though some reported noise issues.
Amenities
8.3
Amenities are good, but missing some standard features in rooms (e.g., coffee).
Value for Money
7.96
Some guests felt the price was high relative to the service and food quality.
Food and Beverage
8.31
Food quality was generally appreciated, but some felt menu prices were too high.
Overall Experience
8.78
Overall stays were positive, though with some reservations about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:26

Property Description

Modern Art Collection:
Hotel Silken Amara Plaza boasts a large collection of modern art pieces, adding a touch of sophistication and culture to your stay.

Gastronomic Delights:
Indulge in a culinary journey at Plaza Restaurant, offering a delectable fusion of Basque and international cuisines, or unwind at Piano Bar La Ola for a unique gastro-pub experience.

Convenient Amenities:
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and 24-hour reception assistance for booking tours and shows. Additionally, explore the city easily by renting a bicycle from the hotel's front desk.

Experience luxury and convenience by booking your stay at Hotel Silken Amara Plaza today!

Important information:

License number: HSS000571

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4743 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 7.96
Food and Beverage: 8.31
Overall Experience: 8.78
G
Giulia • solo_traveller • it
7
2026-02-13 • via Nuitee
L
Llàtzer • solo_traveller • es
8
Bé. Per passar una nit està bé.
Pros:

Atenció personal molt bona i el restaurant molt bé també.

Cons:

L'estat del bany no és el més adequat per un hotel de 4 estrelles... la manguera de la dutxa estava mig trencada, les portes tacades d'esquitxades de pintura i els marcs rossegats per la part de baix. A més hi havia massa acumulació de pols a l'estractor... crec que li falta donar una volta al tema manteniment.

2026-02-12 • via Nuitee
S
serafin • couple • es
8
2026-02-12 • via Nuitee
J
Jared • couple • es
10
Pros:

Todo

2026-02-12 • via Nuitee
G
Gerardo • solo_traveller • es
10
2026-02-12 • via Nuitee
N
Noelia • extended_group • es
8
2026-02-10 • via Nuitee
I
Inmaculada • extended_group • es
10
Cons:

La cafeteria/bar cierra a las 11 de la noche

2026-01-31 • via Nuitee
K
Kath • couple • gb
9
Perfect location for visiting this beautiful city
Pros:

The location was excellent with close links to bus and coach services. The staff are really welcoming . The rooms and bed are really comfortable.

Cons:

There was nothing to dislike about this hotel

2026-01-31 • via Nuitee
T
Tomas • couple • es
9
Conforme
Pros:

Higiene

Cons:

Todo estaba correcto.

2026-01-29 • via Nuitee
I
imanol • couple • es
8
2026-01-28 • via Nuitee
E
Estelle • family_with_children • fr
8
Pros:

Très bon petit déjeuner et bon accueil

Cons:

Un peu loin du centre ville pour y aller à pied

2026-01-28 • via Nuitee
P
Pedro • couple • pt
9
Agradavel.
Pros:

Colaboradores e facilidade carregar o carro.

Cons:

Longe centro

2026-01-27 • via Nuitee
L
Lukáš • extended_group • cz
8
2026-01-26 • via Nuitee
B
Beatriz • family_with_children • es
10
2026-01-26 • via Nuitee
N
Nestor • couple • es
10
Pros:

La atención del personal excelente, sinceramente inmejorable.

2026-01-25 • via Nuitee
M
MARÍA • couple • es
10
Excelente balance calidad precio en un espacio personal
Pros:

El trato y las conduciones

Cons:

Todo estuvo muy bien

2026-01-25 • via Nuitee
M
Mihail • couple • fr
10
2026-01-25 • via Nuitee
A
Alina • extended_group • pl
5
Odległość do stadionu ok ale standard jak na 4* rozczarowujący.
Pros:

Położenie i śniadanie

Cons:

Brak nawet butelki wody w 4* hotelu to nie do pomyślenia. Brak jednorazowych kapci, podłoga zimna.
4* - zazwyczaj jest dostępność czajnika elektrycznego z kawą lub herbatą - brak.
Pokój ponury, w ciemnych barwach - 9te piętro, małe okna.
Restauracja - bardzo ograniczone menu.
Piano bar La Ola i restauracja zamyka się o 22:30- jak przyjedziesz później to już nic nie zjesz i nie odstresujesz się bo wszystko zamknięte. Pozostaje mini bar z płatną wodą i sokiem. W pobliżu też nic nie ma poza 30 min do centrum.
4* to pomyłka.
Poza tym nazwa hotelu EUROSTRS - na budynku umieszczona jest AMARA PLAZA a nie EUROSTARS AMARA. Mylące.

2026-01-24 • via Nuitee
M
Mancera Granadillo • family_with_children • es
10
2026-01-23 • via Nuitee
C
CHRISTIAN • couple • es
9
2026-01-23 • via Nuitee