Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location and amenities
Cons:
Rooms could be improved to match photos
Breakfast options could be better

Categories

Cleanliness
10
Negative sentiment regarding rooms not matching pictures and cleanliness standards.
Service
10
Staff were described as warm, friendly, and helpful, providing excellent service.
Location
10
Strategic location allowing easy access to key attractions in London.
Room Quality
10
Rooms were comfortable, though some complaints about rooms not matching expectations.
Amenities
10
The hotel offers many amenities, including a rooftop bar and comfortable spaces.
Value for Money
10
The stay was perceived as excellent value given the services and location.
Food and Beverage
10
Food was described as stunning, but there was a suggestion for buffet breakfast.
Overall Experience
10
Overall, a very positive experience with repeated visits anticipated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:47

Property Description

Luxurious 4-Star Hotel in Mayfair, London

Award-Winning Dining Experience

Indulge in culinary delights at the Butler's Restaurant, boasting an AA Rosette award. Don't miss the Traditional Afternoon Tea, a recipient of the Tea Guild Award of Excellence for three consecutive years.

Elegant Rooms with Modern Amenities

Experience a blend of traditional British charm and modern comforts in our air-conditioned rooms. Enjoy complimentary WiFi, cable TV, and a choice of luxurious bedlinen and pillows. Upgrade to business-friendly rooms for extra workspace or leisure rooms for added storage and seating areas.

Prime Location near Top Attractions

Conveniently situated between Hyde Park and Green Park, our hotel is a stone's throw away from Buckingham Palace and Oxford Street. With Green Park Underground Station and Bond Street shops in close proximity, explore London with ease.

Book your stay at The Chesterfield Mayfair for an unforgettable luxury experience.

Important information:

Check-in is at 3pm, however the hotel will store any luggage for early arrivals. Should your room be available, you will be provided with keys immediately. To guarantee early arrival your room will need to be reserved from the night prior to arrival at the cost of one night’s accommodations. Please let the hotel know your expected time of arrival.

Check-out time is 12 noon, but the hotel are happy to extend your check out time (subject to availability.) Please let the hotel know your anticipated time of departure if possible. If the hotel is exceptionally busy they do reserve the right to charge a late check-out fee.

Extra beds are ONLY available in Junior and Executive Suites and not in any Standard rooms.

Please be aware that on arrival at the hotel a credit or debit card or cash deposit must be provided for a pre charge/ authorization for the accommodations and for any extras. As a standard hotel policy, upon arrival an amount of £50.00 per night will be temporarily pre authorized on your card or taken as cash deposit towards any extras during your stay with us. Anything that is not used will be released from your card upon your departure from the Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £0 per person per night when using an available cot.
    Children up to and including 11 years old stay for £0 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

10
Based on 2349 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
jaysA2IP Family
10
Literally not a single complaint
Pros:

I have stayed at or dined many many fine restaurants over the years but this experience was absolutely first class.

We enjoyed their award winning afternoon cream team, the food was absolutely fantastic, the cakes had a real wow factor, numerous different sorts of exotic teas and the service from each and every person, namely Tenzin, Sakib, Eliane, Tun and then Anoushka in the bar upstairs afterwards was absolutely exemplary. (The hugely talented pastry chef should also be given a big pat on the back too!)

I told them all that I would recommend the owners give them all pay rises. They really should. An outstanding little 3-hour visit! (And they gave me a surprise little birthday treat)

2026-03-14 via Tripadvisor
3
301annee Family Dublin, County Dublin
10
Short stay in The Chesterfield Mayfair
Pros:

My husband and I had a short stay in London at the end of February. The Chesterfield is in the heart of Mayfair short walk from Bond Street.
We were greeted warmly on arrival and despite being early our rooms were ready for us. Rooms are small, but very pleasant . Our King size bed was extremely comfortable with lovely bed linen. We had both an excellent lunch on arrival and breakfast the following morning in the hotel and at all times the staff were simultaneously professional, and friendly. Our experience was most pleasant and we will definitely return.

2026-03-14 via Tripadvisor
P
pspillane2018 Family County Dublin
10
An exceptionally thoughtful and memorable stay
Pros:

My 11 year old daughter and I recently stayed at The Chesterfield Mayfair for two nights as part of a special daddy and daughter birthday trip to London, including a visit to the Harry Potter Studio Tour.

Ahead of our arrival the hotel sent a detailed pre stay questionnaire, which I completed with some background about the trip. My daughter is on the autism spectrum, so I mentioned a few small things that might help make the stay more comfortable for her.

From the moment we arrived, it was clear the team had genuinely taken the time to read and understand this. What followed was one of the most thoughtful and carefully executed hotel experiences I have ever had.

There was a wonderful Harry Potter themed birthday surprise waiting in the room, which immediately set the tone for the stay. Throughout the visit, the staff consistently went above and beyond in small but meaningful ways that made a real difference.

For example, whenever we dined in the restaurant we were always seated at calm, quiet tables. It may seem like a small detail, but for a child on the autism spectrum this kind of consideration can completely change the experience. The team showed real awareness, kindness and sensitivity in how they interacted with us.

My daughter quickly felt comfortable and at home in the hotel, which as any parent of a neurodivergent child will know is not something you ever take for granted when travelling.

The level of service throughout the hotel was exceptional. The staff were warm, professional and clearly very well trained, but what stood out most was their genuine thoughtfulness and care.

It turned what was already a special birthday trip into something truly memorable for both of us. I left feeling enormously grateful for the experience the team at The Chesterfield created.

I would happily recommend the hotel, as well as the dining experiences in the restaurant and bars, to anyone visiting London.

Thank you to everyone involved in making our stay so special.

2026-03-13 via Tripadvisor
E
elind819 Solo travel
10
If you love great service.....
Pros:

I stayed for the first time at The Chesterfield for one night earlier this week, and I can safely say that I have found 'my place'. It felt as though I was overnighting at a lovely old house, rather than a corporate setting. The staff were delightful, with special mentions for Israel at Reception and Paolo, the concierge. Everyone made me feel so welcome from the start, and throughout my stay, nothing was too much trouble. My room was 'The Studio' , a superior king, and I felt as if I were an Edwardian lady, with the plush blue velvet curtains, antique side chairs and beautiful bed linen. I slept very well, not least because the temperature was easily adjustable to my preference. Breakfast was just lovely with fantastic service at table, instead of the buffet approach, of which I am not a fan. I had scrambled eggs on toast, and it was beautifully cooked and served. I was also so happy with the coffee, properly strong as I requested, none of those awful nespresso machines.
I had dinner with a friend in the hotel restaurant, which was excellent, and drinks in the lovely relaxed bar. On departure, with a civilised check out time of midday, I was able to leave my suitcase securely until departure later that afternoon.
All in all, not forgetting the help I received with booking when I rang the hotel, my experience was outstanding and this is where I will stay on all my future trips to London.

2026-03-13 via Tripadvisor
I
Iulia couple gb
10
Great stay in Mayfair
Pros:

Great location with lovely decor

Cons:

No welcome letter in the room to remind essential information such as breakfast times, daily service charge etc

2026-03-13 via Nuitee
M
Maria family_with_children us
10
THE MOST LONDON HIDDEN GEM
Pros:

Best small gem in an amazing location!

Cons:

I liked it all! So London. Great live music. Wow

2026-03-13 via Nuitee
O
orla family_with_children ie
10
2026-03-12 via Nuitee
P
Paul couple gb
8
2026-03-11 via Nuitee
T
tanyacJ7330XK Family
10
A haven of British hospitality.
Pros:

When a hotel is sad to leave, then you truly know that you have been looked after! This is a very beautiful haven of homeliness, and British hospitality, par excellence! From the moment one arrives, one feels greeted and received. The staffs attention to detail is remarkable. They literally go out of their way to see that you their guest is feeling pampered and relaxed. Breakfasts are lovely, a cheerful, calming and courteous way to start one’s morning off. The bar is very warm and welcoming too with beautifully crafted cocktails. All in all, this is a dying breed in the hospitality industry… “a true home from home” nestled right in the heart of chic Mayfair, and within walking distance of some fabulous dining experiences. This is my fifth stay and it won’t be my last! Don’t ever change!

2026-03-10 via Tripadvisor
F
fraserm547 Business
10
Fantastic service from the moment I stepped through the doors
Pros:

Had a wonderful overnight stay while on a short visit to London for work.
Was escorted from reception to the rooftop bar, Stanley’s, by Ellen who was very informative telling me all about the history of the hotel and the legacy of Stanley himself. Once there I was thoroughly impressed by service of the barman Elias, making me any cocktail I requested.

2026-03-10 via Tripadvisor
E
Eleni Michailidou family_with_children gr
10
Κεντρική τοποθεσία, καθαρό, ευγενικό προσωπικό .
Pros:

Μού αρέσε η κλασικη διακόσμηση ανετο κρεβάτι και μαξιλάρια, καθαρό μπάνιο με υπέροχα είδη προσωπικής φροντίδας
Ζεστό και άνετο περιβάλλον
Είχε καφέ τσάι, μπισκότα σοκολατακια κάτι που απολαμβάναμε πρωί και βράδυ.
Το προσωπικό ήταν ευγενέστατο έτοιμο να μας λύσει οποιαδήποτε απορία!!!
Θα εμένα εκεί ξανα στο μέλλον με μεγάλη μου ευχαρίστηση !!!

2026-03-10 via Nuitee
M
matteo couple it
9
Pros:

posizione personale e colazione

Cons:

pulizia ottima ma non eccellente. per il resto tutto perfetto

2026-03-09 via Nuitee
C
Clare couple gb
7
Excellent service but Tony to
Pros:

Service exceptional

Cons:

Room very small

2026-03-09 via Nuitee
L
lesleyh131 Friends getaway Colchester, Essex, England
10
Simply the best - always!!!!!
Pros:

We really do NOT KNOW how to praise the Chesterfield team any more??? We have already stated that the most amazing team EVER are just brilliant on a number of occasions, because they really are - top drawer -
From the moment of arrival at the hotel, each and every member of this team 'family' makes sure that all bases are covered!! They are all so caring, friendly and TOTALLY professionally dedicated to ensure that you feel 'at home' and looked after.
We would not stay anywhere else in London!!!
Thank you all - you should all feel justifiably proud of yourselves and each other.
L & T

2026-03-08 via Tripadvisor
F
Frank Spiekermann family_with_children de
10
2026-03-07 via Nuitee
P
Peter couple gb
10
Subdued luxury
Pros:

Fabulous stay for a couple of West End musicals. All members of the hotel team are to be commended for their cheerful and helpful attitude. Excellent breakfast in peaceful surroundings.

2026-03-07 via Nuitee
E
eric family_with_children fr
9
Pros:

L emplacement , l ambiance, le personnel, la déco

Cons:

30 euros de charges en plus du prix annoncé mais peut être est ce la cas pour tous les hôtels londoniens ? Je ne sais pas

2026-03-05 via Nuitee
M
Max family_with_children gb
10
2026-03-04 via Nuitee
K
Kristin couple us
9
2026-03-03 via Nuitee
J
Jennifer couple au
10
Pros:

The staff were very friendly and helpful

2026-03-03 via Nuitee