The Marble Arch Hotel, by Thistle

Hotels
Thistle
9 (11533 reviews)
Bryanston Street, Marble Arch , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Amenities
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.46
There were reports of poor room cleaning service.
Service
9.93
Multiple positive mentions of staff friendliness and helpfulness.
Location
9.47
Frequent praise for the hotel's convenient location.
Room Quality
8.42
Rooms are described as spacious and comfortable.
Amenities
9.45
Amenities like breakfast were positively reviewed.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Breakfast choices were diverse and satisfying.
Overall Experience
9.43
Overall positive experiences outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Luxurious Accommodations
Thistle London Marble Arch offers stylish rooms with Hypnos beds, Smart TVs, and Nespresso® machines. Guests can enjoy complimentary toiletries, bathrobes, and a work desk for ultimate comfort.

Impressive Business Facilities
With 13 meeting spaces accommodating up to 500 people, a business center, and on-hand audio/visual team, this hotel is perfect for corporate events. Stay productive with gym facilities available on-site.

Dining Excellence
Indulge in classic steaks and seasonal dishes at The Grill, or enjoy a variety of wines, spirits, and local ales at The Bar. Start your day with an A La Carte breakfast and grab a coffee or snack from The Deli counter.

Experience luxury and convenience at Thistle London Marble Arch. Book your stay now to enjoy unlimited WiFi, free minibar, and a prime location near Hyde Park and the West End.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

Please note only guide dogs are allowed.

Guests are required to show a photo identification and credit card upon check-in.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note the name on the card used to secure the reservation must match the name of the guest.

25% off parking at Q parking lot Marble arch for residents only.
Q-Park Marble Arch Cumberland Gate London W2 2ETPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for £50 per person per night when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 11533 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
A
Awa solo_traveller ci
8
Pros:

Le personnel chaleureux,la restauration, la chambre chic

Cons:

Des cafards dans les toilettes

2026-05-09 via Nuitee
سعد couple sa
10
2026-05-09 via Nuitee
J
Janet couple au
7
2026-05-09 via Nuitee
K
Khalid family_with_children us
10
2026-05-09 via Nuitee
A
Anh couple fr
4
2026-05-09 via Nuitee
C
CLAIRE family_with_children fr
8
Hôtel très bien situé et confortable.
Pros:

Hôtel très bien situé, près d’Oxford suite. L’endroit est un peu « impersonnel » de prime abord, mais le personnel est aux petits soins pour vous apporter un séjour agréable. Restaurant italien cher et sans intérêt. Petits-déjeuners copieux : buffet continental. La conciergerie est top !

Cons:

La climatisation dans les chambres est difficile à régler, bruyante et mal réglée. Le Starbucks au premier étage est très mauvais !

2026-05-09 via Nuitee
E
ENCARNACION family_with_children es
10
Pros:

Excelente la ubicación, la atención del personal, y el desayuno. Puedes dejar las maletas en una sala si llegas antes de la hora programada para el check in. Leí comentarios de que era muy grande y había un problema de colapso con los ascensores, que se tardaba en cogerlos, pero no es así, funcionan perfectamente.

Cons:

Por decir algo, que arreglaron la habitación muy tarde. Se supone que si el check in para todo el mundo es a las 15h, a esa hora deberían estar hechas las habitaciones, y a nosotras nos la arreglaron por la tarde.

2026-05-09 via Nuitee
D
David couple ca
7
2026-05-09 via Nuitee
D
David solo_traveller gb
7
2026-05-09 via Nuitee
F
Fortune1982 solo_traveller za
10
Beautiful hotel, great location
Pros:

Beautiful hotel

2026-05-09 via Nuitee
H
Hege Aasberg family_with_children no
9
2026-05-09 via Nuitee
A
Aliya solo_traveller kz
6
Pros:

Location is spot on

Cons:

Outdated old rooms, not so clean

2026-05-08 via Nuitee
J
joao solo_traveller mo
8
2026-05-08 via Nuitee
A
Ainagul family_with_children ch
8
Good value for money, great location, friendly staff.
Pros:

Great location, friendly staff, nice clean rooms.

Cons:

A little bit dated furniture in the room.

2026-05-08 via Nuitee
גלית couple il
9
2026-05-08 via Nuitee
A
ali couple qa
10
جزاكم الله خيرا واللة يعطيكم العافية
Pros:

كل شي أعجبني في مكان الإقامة

Cons:

لايوجد

2026-05-08 via Nuitee
S
Sultan couple qa
5
بدايه سيئة
Pros:

الموقع

Cons:

تعامل الفندق معي خصوصا موظفه الاستقبال اسلوبها لم يكن جيدا ولم يكون احترافياً لقد كرهت الرحله قبل ان تبدا

2026-05-08 via Nuitee
M
Moataz solo_traveller eg
10
2026-05-08 via Nuitee
M
Masoud couple kw
8
جيده
Pros:

الموقع

Cons:

لا يتم الرد على الإتصال بالسرعه المطلوبة سواء الأستقبال أو خدمة الغرف

2026-05-08 via Nuitee
A
Amar_Alsiwan solo_traveller sa
10
Pros:

قريب من كل شي شارع الاكسفورد كله اسواق ومحلات
جمبه محطه باص ومحطة مترو
سوولي ترقيه للغرفه
كوستا ملاصق له

Cons:

زحمه الناس بالداخل والخارج
مافيه شطاف
الغرفه لم تكن مطله

2026-05-07 via Nuitee