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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Kid meals
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Public transport tickets
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Thistle London Marble Arch offers stylish rooms with Hypnos beds, Smart TVs, and Nespresso® machines. Guests can enjoy complimentary toiletries, bathrobes, and a work desk for ultimate comfort.
Impressive Business Facilities
With 13 meeting spaces accommodating up to 500 people, a business center, and on-hand audio/visual team, this hotel is perfect for corporate events. Stay productive with gym facilities available on-site.
Dining Excellence
Indulge in classic steaks and seasonal dishes at The Grill, or enjoy a variety of wines, spirits, and local ales at The Bar. Start your day with an A La Carte breakfast and grab a coffee or snack from The Deli counter.
Experience luxury and convenience at Thistle London Marble Arch. Book your stay now to enjoy unlimited WiFi, free minibar, and a prime location near Hyde Park and the West End.
Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.
Please note only guide dogs are allowed.
Guests are required to show a photo identification and credit card upon check-in.
If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note the name on the card used to secure the reservation must match the name of the guest.
25% off parking at Q parking lot Marble arch for residents only.
Q-Park Marble Arch Cumberland Gate London W2 2ETPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 13 years old to 16 years old stay for £50 per person per night when using an existing bed.
People 3 years old and over stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Video
Guest Reviews
My reservation without breakfast
The
המיקום מעולה. מלון יפה. חדרים מרווחים. צוות המלון מקסים. ארוחת בוקר טובה ומגוונת.
The location is the hype of this hotel. I do not recommend anyone.
First of all, we arrived in the hotel we took our bags from the taxi and no one helped us. We entered the hotel and the same actually no one helped us I waited so long in the desk of luggage’s. We checked in they gave us a room unfortunately it wasn’t the room that I have booked, I booked a king bed room but what we got was twin bed room they combined the two beds to make it a King bed which wasn’t ( let me tell you why it’s wrong because one of the mattresses is higher then the other one which isn’t fun ). Cleanness wasn’t great, smelly towel's, cabinet door is stuck can’t open it fully, and mattress is not comfortable. Elevator’s 3 are working 1 is under maintenance we stayed 5 nights and still under maintenance they are very slow and it gets very crowded. So, we tried to find a stairs it was so far and not easy to find. We ordered a cup of ice it took more than 30 min and still didn’t receive it canceled the order and took cup of ice from costa cafe. Finally, we checked out and called the reception at 11 to get someone help us with the luggage’s. We received our luggage’s at 12 exactly 1 hour thankfully our plane wasn’t that early.
Nothing
I don’t recommend to stay The reception staff were not good to me.
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