The Marble Arch Hotel, by Thistle

Hotels
•
Thistle
9 (11760 reviews)
Bryanston Street, Marble Arch , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Amenities
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.46
There were reports of poor room cleaning service.
Service
9.93
Multiple positive mentions of staff friendliness and helpfulness.
Location
9.47
Frequent praise for the hotel's convenient location.
Room Quality
8.42
Rooms are described as spacious and comfortable.
Amenities
9.45
Amenities like breakfast were positively reviewed.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Breakfast choices were diverse and satisfying.
Overall Experience
9.43
Overall positive experiences outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Luxurious Accommodations
Thistle London Marble Arch offers stylish rooms with Hypnos beds, Smart TVs, and Nespresso® machines. Guests can enjoy complimentary toiletries, bathrobes, and a work desk for ultimate comfort.

Impressive Business Facilities
With 13 meeting spaces accommodating up to 500 people, a business center, and on-hand audio/visual team, this hotel is perfect for corporate events. Stay productive with gym facilities available on-site.

Dining Excellence
Indulge in classic steaks and seasonal dishes at The Grill, or enjoy a variety of wines, spirits, and local ales at The Bar. Start your day with an A La Carte breakfast and grab a coffee or snack from The Deli counter.

Experience luxury and convenience at Thistle London Marble Arch. Book your stay now to enjoy unlimited WiFi, free minibar, and a prime location near Hyde Park and the West End.

Important information:

Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.

Please note only guide dogs are allowed.

Guests are required to show a photo identification and credit card upon check-in.

If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note the name on the card used to secure the reservation must match the name of the guest.

25% off parking at Q parking lot Marble arch for residents only.
Q-Park Marble Arch Cumberland Gate London W2 2ETPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for £50 per person per night when using an existing bed.
    People 3 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 11760 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
S
Saeed • family_with_children • ae
8
2026-05-31 • via Nuitee
L
Lyn26 • solo_traveller • nz
8
Pros:

Very central location

Cons:

Pillows need to be firmer

2026-05-30 • via Nuitee
M
Majid • family_with_children • om
9
2026-05-30 • via Nuitee
Z
ZEEV-ZIV • couple • il
9
סה"כ מאוד נהנינו כמו תמיד משהייה במלון זה
Pros:

מיקום מצוין ושירות מעולה

Cons:

עניין המעליות שצריך להמתין קצת זמן עד שיגיעו למרות שיש 4 מעליות

2026-05-30 • via Nuitee
O
osman • solo_traveller • tr
7
2026-05-30 • via Nuitee
B
Betul • couple • tr
9
2026-05-30 • via Nuitee
J
jarrah • extended_group • kw
7
the room was so small
Pros:

location

Cons:

the price

2026-05-30 • via Nuitee
F
fouad • extended_group • sa
8
مريحة و جميلة
Pros:

القرب

Cons:

لا توجد مواقف و النزول من الفندق صعب لكبار السن والسعر مرتفع

2026-05-30 • via Nuitee
A
ALEXANDRA • solo_traveller • gr
10
2026-05-30 • via Nuitee
F
Faisal • couple • bh
6
Pros:

Location

Cons:

The bed not comfortable and inly one lyft for baby stroller always waiting.

2026-05-30 • via Nuitee
A
Amna • couple • ae
10
It was very nice and near to everything
Pros:

Amazing

Cons:

We want a cigarette room

2026-05-30 • via Nuitee
K
khalaf • extended_group • ae
10
2026-05-30 • via Nuitee
F
Fatima • family_with_children • ae
10
2026-05-30 • via Nuitee
H
Hanaa • family_with_children • kw
9
2026-05-30 • via Nuitee
V
Veronica • family_with_children • it
10
Meraviglioso
Pros:

Bella struttura

Cons:

Nessun appoggio asciugamani accanto al lavandino

2026-05-30 • via Nuitee
H
Haris • couple • ae
8
2026-05-30 • via Nuitee
J
jarrah • couple • kw
7
the price is high
Pros:

location

Cons:

the price

2026-05-30 • via Nuitee
M
Mohamed • couple • dz
8
Pros:

Nice breakfast, and good waiters, among them Smail

2026-05-30 • via Nuitee
F
faleh • solo_traveller • sa
10
2026-05-30 • via Nuitee
O
Omar • couple • ae
1
Cons:

The stuff in professional and you think I’m his a friend and talk with me with less respect, and when i book on booking, I mention a request I will arrive at 9 o’clock in the morning and the room. It was empty and ready but the reception safe for us we have to pay 100 pound. and then booking chat he say if is empty, we will give you.

2026-05-30 • via Nuitee