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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Currency exchange
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Non-smoking throughout
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Concierge service
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation in South Kensington
Regency-style Elegance: Experience modern luxury with classic touches in our rooms, each equipped with a Nespresso machine, Smart TV, and free WiFi.
Culinary Delights: Indulge in traditional Italian cuisine at Cento restaurant or savor a delightful Afternoon Tea in our elegant atrium flooded with natural light.
Convenient Location: Explore London’s iconic attractions with ease, as the hotel is a short walk from museums and the Royal Albert Hall, with two Tube stations nearby.
Book your stay at 100 Queen’s Gate Hotel London, Curio Collection by Hilton for a truly unforgettable experience.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for £100 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Video
Guest Reviews
LA hall
Le camere troppo piccole
Shower was very poor and we did expect better from Hilton and for the price we paid
Shower
I was checked in by Elga. She was charming and asked me very thoughtful questions about what I might need during my visit. Her kind demeanor made my day. She is a treasure.
I stayed in a quiet “townhouse studio” (#417) which is a large space divided into a living area with a small couch, coffee table, tv, and a slightly separate bed area that has a very comfortable king bed, two chairs, tv and a small desk. I really appreciated having a kettle, Nespresso machine and a small refrigerator. The AC worked very well. There are plenty of outlets with charging options. This studio is very nicely laid out with plenty of space for several people to sit down (not on the bed) and relax. The hotel’s location is excellent, close to Hyde Park, many museums, shopping and tube stations. The studio’s bathroom, however, is very small and could be used only by one person at a time.
Although located on the 4th floor, the studio’s single window was almost entirely blocked by an outside technical wall which meant the room stayed very dark and cave-like during the day. Honestly, I would have loved staying in this studio had it not been for the absence of natural lighting. But between the very dimly lit hotel 4th floor hallway and the darkened studio room, I found myself relieved to leave the room/hotel, because I needed to see actual daylight. I’d suggest that before assigning this room, the front desk inform guests the many benefits of this very nice large space as well as the “downside” of there being very limited natural light.
I had breakfast in Cento. The restaurant offers a very nice buffet and at 9:45 am, I found it to be noisy and busy. While I specifically asked to be seated at a quiet table, the host took me to a small table located in the very middle of the bustling restaurant. He then immediately walked away without asking me if the table was satisfactory or giving me any information about the meal options. When I called him back to ask a question about the buffet, he responded with one brief sentence and then sprinted off again, seemingly intent upon getting to his next task. Having worked in the restaurant business when I was younger, I well remember the need to multi-task efficiently, but his open disinterest in talking to me felt very off-putting. Not to be sarcastic, but the primary role of a host is to…welcome guests and see to their needs.
I should note that for those who have difficulty climbing stairs, the hotel’s front entrance requires one to walk up some 5-7 steps before entering the building. I did not see any alternative entrance nor was there any staff waiting outside who could assist with bags.
I had chosen to stay in this hotel because we have family living nearby in South Ken and I am looking for a hotel that can offer our larger family a quiet and welcoming space for when we visit 3-4 times per year. We’ve stayed in eight different London hotels over the last seven years, but none are located as close to my relative’s flat as 100 Queens Gate; thus, I had high hopes for this hotel. Due to my experience in Cento and my need for more daylight during the day, however, I will keep looking for another hotel. This ground floor of the hotel was, for the most part, very nice and the reviews in TA speak often about the warm engagement of the staff, but this visit just wasn’t a good fit for me in the end.
We stayed at the Queens Gate hotel for 4 days. The hotel is conveniently located by a tube stop and was beautiful inside. The restaurant was also amazing and accommodating. The best part was the staff, specifically Anton. He was always more than willing to assist, guide us and answer any questions. Reza was also super helpful during our stay!
The room was perfect for what I needed. The staff was very helpful and accommodating. The location was also great. I would recommend this location.
The bed was not comfortable at all. It was extremely firm.
Great staff and good facilities. Room is basic but well kept. Great location, very close to South Kensington station, cafes bus stops ect. Would highly recommend.
Minor but it was a bit of a maze to find our room. Recommend you take staff on their offer to take bags (I normally don’t)
I would like to express my sincerest appreciation for the exceptional care and attention I received during my recent visit to 100 Queens Gate Kensington.
From the moment I arrived, the CONCIERGE SYED demonstrated professionalism, warmth and genuine concern. His efficiency and kindness helped put me at ease right away.
I am equally grateful to SANDALI a trained medical professional who treated my injured foot. Her skill, patience and reassuring manner were truly outstanding. She took the time to listen carefully, explain each step and provided thoughtful attentive care.
Together, they created a compassionate and reassuring experience. Please extend my heartfelt gratitude to both SYED and SANDALI for their dedication and excellence. They are true credit to your team. Victoria Escude Room 023
Breakfast was really good
Rosie and Adam pulled out all stops to make our stay worth repeating over again many times. We will be back!
SYED, the Hilton Queens Gate CONCIERGE, is terrific. He is very knowledgeable, fluent and his recommendations ALWAYS had our best interest in mind. Please give him special recognition! Leon Room 023
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