100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.4 (3110 reviews)
100 Queen's Gate , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good food and beverage
Cons:
Limited room storage
Initial room issues

Categories

Cleanliness
7.9
Usually clean, but some complaints about space leading to clutter.
Service
9.4
Outstanding service from staff, especially at check-in and dining.
Location
8.9
Good location for visits, convenient for attractions.
Room Quality
7.4
Room sizes vary; initial room lacked functionality and storage.
Amenities
8.4
Basic hotel amenities present; however, storage options were limited.
Value for Money
7.9
Good value given quality of service and location.
Food and Beverage
8.9
Breakfast and dining experiences received positive feedback.
Overall Experience
8.4
Overall a great experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Luxurious Accommodation in South Kensington

Regency-style Elegance: Experience modern luxury with classic touches in our rooms, each equipped with a Nespresso machine, Smart TV, and free WiFi.

Culinary Delights: Indulge in traditional Italian cuisine at Cento restaurant or savor a delightful Afternoon Tea in our elegant atrium flooded with natural light.

Convenient Location: Explore London’s iconic attractions with ease, as the hotel is a short walk from museums and the Royal Albert Hall, with two Tube stations nearby.

Book your stay at 100 Queen’s Gate Hotel London, Curio Collection by Hilton for a truly unforgettable experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £100 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 3110 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.4
T
Tara • family_with_children • gb
8
Great hotel
Pros:

Great location and very attractive hotel

Cons:

Room was very hot

2026-03-03 • via Nuitee
K
Karim • family_with_children • gb
10
2026-03-02 • via Nuitee
P
Pavan • extended_group • it
8
Arrivederci a presto Londra
Pros:

Eleganza e sharme

Cons:

Camera e bagno piccoli

2026-03-01 • via Nuitee
A
Alfred • couple • gb
10
Great
Pros:

Clean and central.

Cons:

N/A

2026-03-01 • via Nuitee
H
henrietta • couple • gb
8
Great hotel in a good location.
Pros:

Great location. Comfortable and clean ans v quiet for London.

2026-03-01 • via Nuitee
S
Shahid • couple • gb
1
Poor and unprofessional also annoying
Pros:

Not a lot

Cons:

They accused us of making noise when we didn’t

They forgot my sausages with my breakfast

And they came into my room before check out which is unacceptable and would like to be compensated

2026-02-26 • via Nuitee
I
Ivan • couple • it
5
Pros:

Posizione

Cons:

L’acqua calda non arrivava mai.
Stanza minuscola senza possibilità di aprire la finestra

2026-02-25 • via Nuitee
S
Santiago • family_with_children • uy
1
2026-02-23 • via Nuitee
S
Santiago • solo_traveller • uy
1
Sneaky reseravtion
Cons:

The room they ibtwnded to give me was a desaster - no window and the xorriedor had food smelll like crazy. On tip there was no elevator to the room. The check pwrson told me the romm was nor great that i should get an uograde. Very sneaky the proposal from booking on the app to what u get

2026-02-23 • via Nuitee
S
Sue • couple • gb
8
Lovely hotel with very welcoming attentive staff
Pros:

Staff were amazing some of the nicest encountered in a hotel breakfast was tasty and plentiful hotel was beautifully decorated bed was very comfortable

Cons:

Shower went from cold to boiling lightning was dark in room

2026-02-22 • via Nuitee
M
mattcE7052EA • Business
10
One night business stay
Pros:

A quick stay for business Trip. Rosie was very helpful and friendly - thank you.

2026-02-20 • via Tripadvisor
5
592ghazalaj • Friends getaway
8
A REASONABLY PRICED AFTERNOON TEA IN KENSINGTON!
Pros:

I really loved the ambiance, setting and service during the afternoon tea, however I felt that the sandwiches were not all freshly made and this made the experience less special.
The staff were very helpful and friendly as well as being attentive.
Firas in the reception area was very affable and showed great respect snd kindness.

2026-02-20 • via Tripadvisor
5
587astam • Family
10
Lovely Afternoon Tea at Botanica. Manager Firas gave us a warm welcome, great food and friendly staff. Highly recommend!
Pros:

Lovely atmosphere at Botanica!

2026-02-19 • via Tripadvisor
2
202pac • Family
2
Faulty Towers
Pros:

We arranged to stay at the hotel for Christmas, and invited guests to spend Christmas lunch there with us.

I had asked for adjoining for our family so our two teenage boys could be close to us. The hotel said they had noted our request. When we arrived after a 21 hour trip, the hotel had not reserved rooms next to each other and then we spent the next 2 1/ hours wandering around the hotel trying to find suitable rooms. My husband and I ended up in a room on the second floor and our two teenage sons were in the basement (they call it the first floor) which feels like a fire trap.

Our relatives arrived for Christmas lunch everybody the only group in the restaurant. The food was clearly pre-cooked and very dry. Christmas pudding was on the menu and we were serve served something that didn’t even vaguely resemble Christmas pudding. It was an appalling experience and and a very disappointing way to spend Christmas Day. To top it off, the staff stood beside us and was hand drying cutlery and dropping it into drawers with complete disregard for the disruption they were causing. The hotel should never have offered Xmas lunch if the best they were prepared to do was microwave something pre cooked food. After strenuous complaints they refunded the cost of the Christmas lunch for seven people.

Although the hotel has a Hilton affiliation, I don’t believe that the Hilton group are aware that their name is attached to such an unprofessional substandard hotel. Save your money and your sanity and stay somewhere else.

2026-02-19 • via Tripadvisor
L
Linds82 • Family
10
Wonderful stay!
Pros:

Excellent hotel. Very comfortable. Extremely nice and helpful staff. Breakfast is delicious. Sanket is a kind and attentive server at the breakfast. He made sure I had enough coffee and brought a hot chocolate for my daughter, who loved it. Hope to stay here again on our next trip.

2026-02-19 • via Tripadvisor
A
abib276 • Family
10
Afternoon Tea Review
Pros:

I came to have afternoon tea with my two young daughters and they were very accommodating and the service was top tier. We were served by Saksham who was particularly polite and provided a great service which contributed to a brilliant experience. Thank you

2026-02-18 • via Tripadvisor
R
ronmY1465GP • Family
10
Top notch service
Pros:

Nimfa took great care of us whenever we sat in the library for drinks and light snacks. Her care for details and charm made for a wonderful experience.

2026-02-17 • via Tripadvisor
R
R7811NFjackiej • Family
10
Positive
Pros:

So kind! Nimfa helped up out with food and assistance

2026-02-17 • via Tripadvisor
R
rakdongl • Solo travel
10
Great stay thanks to help of satffs including Adam
Pros:

Had a great experience at the hotel thanks to its convenient location close to South Kengsington. Adam at the reception was very helpful as I navigated all the amenities at the hotel property.

2026-02-15 • via Tripadvisor
9
921jacquelync • Couples • Stevenage, Hertfordshire, England
10
Surprise delivery for guest
Pros:

I honestly cannot thank the team at 100 Queen’s Gate enough.

I had arranged a surprise Valentine’s delivery for my son’s stay, and thanks to my own mix-up it was initially delivered to a neighbouring hotel. What could have been a stressful situation was handled with such kindness, patience and professionalism.

Syed and the team went out of their way to retrieve the parcel and ensure it was ready for their arrival. As a mum, knowing that a special surprise had been taken care of so thoughtfully meant the world to me.

Communication was warm, prompt and reassuring throughout — and the surprise went perfectly.

It’s rare these days to experience service that feels genuinely caring rather than simply ticking a box. Thank you for going the extra mile and helping make a very special evening even more memorable.

Highly recommended.

2026-02-15 • via Tripadvisor