100 Queen's Gate Hotel London Kensington, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
8.4 (3110 reviews)
100 Queen's Gate , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good food and beverage
Cons:
Limited room storage
Initial room issues

Categories

Cleanliness
7.9
Usually clean, but some complaints about space leading to clutter.
Service
9.4
Outstanding service from staff, especially at check-in and dining.
Location
8.9
Good location for visits, convenient for attractions.
Room Quality
7.4
Room sizes vary; initial room lacked functionality and storage.
Amenities
8.4
Basic hotel amenities present; however, storage options were limited.
Value for Money
7.9
Good value given quality of service and location.
Food and Beverage
8.9
Breakfast and dining experiences received positive feedback.
Overall Experience
8.4
Overall a great experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Luxurious Accommodation in South Kensington

Regency-style Elegance: Experience modern luxury with classic touches in our rooms, each equipped with a Nespresso machine, Smart TV, and free WiFi.

Culinary Delights: Indulge in traditional Italian cuisine at Cento restaurant or savor a delightful Afternoon Tea in our elegant atrium flooded with natural light.

Convenient Location: Explore London’s iconic attractions with ease, as the hotel is a short walk from museums and the Royal Albert Hall, with two Tube stations nearby.

Book your stay at 100 Queen’s Gate Hotel London, Curio Collection by Hilton for a truly unforgettable experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £100 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 3110 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.4
I
Izrar couple gb
10
An exceptional stay every time at 100 Queen’s Gate Hotel, Curio Collection by Hilton, made even more memorable by the ou
Pros:

We absolutely love staying at 100 Queen’s Gate Hotel, Curio Collection by Hilton. The property has a perfect blend of classic elegance and modern comfort, with beautifully designed interiors that really reflect the charm of Kensington. The location is fantastic, close to museums, restaurants, and transport, yet still feels peaceful and refined.

What truly makes the stay special, though, is the people. The staff are consistently warm, attentive, and genuinely welcoming, which creates a relaxed and memorable experience every time I visit. A special mention goes to Elga, who always looks after us during our stays, her professionalism, friendliness, and attention to detail make a real difference and are a big part of why we keep coming back.

It’s the combination of atmosphere, comfort, and exceptional service that makes this property stand out every time.

Cons:

We honestly have nothing negative to say about our stays at 100 Queen’s Gate Hotel, Curio Collection by Hilton. Everything has consistently been excellent, from the hotel itself to the service.

2026-04-10 via Nuitee
S
sprl extended_group be
9
En dehors de ce changement de chambre tout était parfait. Nous avons particulièrement apprécié la possibilité de prendre
Pros:

La localisation, le personnel au petit soin, très disponible aimable et au petit soin, le confort et la beauté de l’hôtel

Cons:

Nous avions dans un premier temps chambre dont la fenêtre donnait sur un mur collé à la fenêtre ce qui donnait un sentiment d’enfermement insupportable. Nous avons cependant pu changer de chambre moyennant le paiement d’un petit supplément étant donné que l’hôtel était complet.

2026-04-10 via Nuitee
S
Sarah couple gb
9
2026-04-10 via Nuitee
C
Clarissa couple at
8
2026-04-10 via Nuitee
J
John couple ie
8
2026-04-06 via Nuitee
R
Roberto couple es
7
2026-04-05 via Nuitee
M
Marta solo_traveller de
1
Inaceptable
Pros:

Inaceptable habitación deluxe por un precio desorbitado sin luz dando la ventana a una pared llena de comillas

Cons:

No solo era inaceptable que la mejor habitación del hotel a GBP430 la noche no tuviera luz y diera literal la ventana a una pared del aire acondicionado. La gestión por el personal fue lamentable ya que como alternativa me ofreció cancelar la reserva a las 23.00 de la noche en Londres

2026-04-03 via Nuitee
B
Bethan extended_group gb
10
2026-04-03 via Nuitee
E
Eugene solo_traveller gb
9
2026-04-03 via Nuitee
E
Elaine family_with_children gb
8
Great hotel in a super location
Pros:

Location

2026-03-31 via Nuitee
P
Patricia extended_group gb
10
2026-03-31 via Nuitee
K
Kristina couple ae
2
Pros:

Location

Cons:

Terrible shower , tiny noisy bedroom and run down hotel. It is no longer deserving a 5 star rating .

2026-03-31 via Nuitee
S
SAM couple tr
6
Okay
Cons:

Reception staff werenot good

2026-03-29 via Nuitee
R
Richard couple gb
10
2026-03-26 via Nuitee
P
Paul couple gb
6
Lovely hotel, shame about our room
Pros:

Location was great. Very POSH and lovely boutique style decor.

Cons:

We were allocated a digital key which was pointless as we needed to go to reception for a keycard to activate the lights.

Avoid room 1018 - it’s lower ground and there’s a small window at street level that means people outside look directly down and onto the bed.

It’s also right next to to fitness suite, which meant doors slamming from 6am and our door rattled every time.

The sliding bathroom door was unnecessary too, as design allowed for a regular one. It was extremely heavy to move and the loop handle was tiny and dug into your fingers as you did so. Elderly guests would struggle with this, and the weight of the door.

2026-03-25 via Nuitee
S
Steve couple gb
5
disappointing and tiring
Pros:

the hotel location was great - the general areas were nice and staff were friendly. Breakfast was nice.

Cons:

The room was rather tiny, the wardrobe was only half length so couldn't hang a dress without folding it, the bed was THE MOST UNCOMFORTABLE Bed we have ever slept on! The electrics in the room were a little sketchy with lose wires. The key card had to be replaced 4 times and the 2nd key just wouldn't work.... The water pressure was really poor so washing long hair was a task! You couldn't adjust the height of the shower without the bar coming off in your hand. The lighting overall was poor with dim lights and also over complicated with MANY switches. We adjusted the air con several times but it kept changing itself, turning up to 23oC and the TV had to be switched off the wall to reset itself a couple of times as error messages kept coming up. The corridor to the rooms was so dimly lit it was quite disconcerting - if i was travelling alone i would have been very nervous..

2026-03-25 via Nuitee
S
Stephanie extended_group gb
9
Defo stay again
Pros:

The Hotel was more than clean with the bedroom being very stylish, well equipped and comfortable. Slightly in the small size, but big enough for our needs. The Hotel staff were very friendly and helpful, although we did have a bit of confusion when booking in, but hopefully that will be sorted.
Location was very good and the options for food in the local restaurants around the corner was very convenient.

Cons:

Breakfast was a bit disappointing, in that when we arrived the food hadn't been replenished so we had to wait around quite a while to get any. However, when we did eat, it was pleasant enough

2026-03-24 via Nuitee
F
FEMI solo_traveller ng
1
Poor and dishonest manager Sandali wageesha
Pros:

Poor and dishonest manager Sandali wageesha

Cons:

Poor and dishonest manager Sandali wageesha

2026-03-24 via Nuitee
J
johana family_with_children fr
8
Petit dej pas très bon .Bon rapport qualité prix mais mal placé plutôt un’4 étoiles qu un ci q
Pros:

Le personnel

Cons:

L’emplacement

2026-03-23 via Nuitee
A
Antonio family_with_children ca
9
2026-03-23 via Nuitee