Crowne Plaza Boston - Woburn by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.4 (1372 reviews)
15 Middlesex Canal Park , Woburn , US
+1 781-935-8760

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Great breakfast
Cons:
Issues with cleanliness
Unprofessional staff behavior
Food quality concerns

Categories

Cleanliness
7.73
Some reviews mentioned cleanliness positively, but significant issues like the toilet paper roll incident affect the overall scoring.
Service
9.2
Mixed sentiments, but overall several guests highlighted friendly and helpful staff.
Location
8.74
The location was appreciated with easy access to city amenities and services.
Room Quality
8.19
General positive sentiment concerning the comfort of rooms, but some concerns about specific room issues.
Amenities
8.22
Amenities like breakfast and parking were generally liked, though some minor issues were noted.
Value for Money
8.68
Many guests felt the stay was worth the cost, citing good facilities.
Food and Beverage
7.73
Breakfast received compliments, but some guests criticized the food quality.
Overall Experience
8.7
Many guests expressed a positive overall experience with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:34

Property Description

Luxurious Amenities

Featuring an on-site restaurant, indoor pool, and free shuttles, Crowne Plaza Boston - Woburn offers a comfortable stay. Guests can unwind in spacious rooms with free Wi-Fi, a desk, and cable TV. Room service and a coffee maker add convenience.

Delectable Dining Options

Indulge in delicious meals at Scoreboard Sports Bar and Grill, serving a variety of dishes from steaks to Italian cuisine. Whether it's breakfast, lunch, or dinner, the on-site restaurant has something for every palate.

Convenient Facilities

With a gym, business center, convenience store, and car rentals, guests have everything they need at their fingertips. Explore nearby attractions like Stone Memorial Zoo and Harvard University, making Crowne Plaza Woburn the ideal choice for your stay.

Book now for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1372 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
June • couple • us
3
Not good
Cons:

No smart tv and when you want your room serviced forget it . I had the tag on the door to service I was gone all day and nobody did it. Called the front desk and they said I should go out in the hallway to look for some one but he thought they were done for the day. I will never stay here again

2026-10-15 • via Nuitee
A
Annmarie • family_with_children • us
8
2026-10-15 • via Nuitee
J
Jonathan • extended_group • gb
7
Pros:

Position

Cons:

Very expensive

2026-10-15 • via Nuitee
D
Denise • couple • us
10
Friendly staff, clean hotel, conveniently located.
Pros:

Conveniently located between Boston & Salem.

2026-10-14 • via Nuitee
חתוכה • solo_traveller • il
10
2026-10-12 • via Nuitee
F
Felipe • couple • us
8
Comfortable beds and clean room
Pros:

Room was very clean and the bed was very comfortable!

Cons:

Breakfast wasn’t good. Eggs were runny and food lacked flavor

2026-10-11 • via Nuitee
R
Roland • solo_traveller • us
5
Pros:

Everything was good except the breakfast situation. I paid extra to get the breakfast package. Got stuck paying $31 for the girls to each eat a bagel after paying for the breakfast package which wasnt cheap

Cons:

Fix the breakfast package ordeal! People pay extra to get it and still get stuck paying for the kids which is crazy

2026-10-08 • via Nuitee
M
Michelle • family_with_children • us
9
2026-10-08 • via Nuitee
D
Daniel • solo_traveller • us
7
Pros:

The bed and pillows were very comfortable

Cons:

For some reason the hot water in my shower was lukewarm at best

2026-09-17 • via Nuitee
L
Laura • couple • ca
9
2026-09-17 • via Nuitee
K
kathy • solo_traveller • us
9
2026-09-15 • via Nuitee
B
Bill • extended_group • us
3
2026-09-13 • via Nuitee
B
Bill • solo_traveller • us
3
Between the broken bed (which I was moved into a different room) but then the ac hardly worked, cold water unless you go
Pros:

The location

Cons:

Rooms were falling apart, staff hardly spoke English, and the whole first floor smelt like pee

2026-09-13 • via Nuitee
B
bouallegue • couple • ca
9
2026-09-08 • via Nuitee
V
Valérie • solo_traveller • ca
6
Pros:

La propreté, la quiétude des lit, le confort du lit et des draps. La localisation parfaite entre Salem et Boston.

Cons:

Le déjeuner était compris dans ma facture, mais l'établissement me l'a refusé disant que ce n'était pas inclus. J'ai presenté ma facture indiquant que l'inclusion, mais leur refus restait catégorique. Je leur ai demandé une confirmation, qui indiquait que ce n'était pas inclus, mais ils ont refusé de fournir quoique ce soit. Aucune collaboration, ni considération.

2026-09-08 • via Nuitee
L
Lauren • family_with_children • us
7
2026-09-07 • via Nuitee
J
Johanna • couple • us
10
2026-09-06 • via Nuitee
K
Kelly • solo_traveller • us
7
Pros:

The hotel staff was great and the kids loved the pool

Cons:

The sports bar hours were odd and the 1st floor spelled most of the time in the hallway

2026-09-06 • via Nuitee
N
Nanci • couple • us
7
2026-09-05 • via Nuitee
W
Wanshenika • couple • us
7
Easy to book, friendly staff and convenient location.
Pros:

Clean and friendly staff

Cons:

The charges were not explained and I am still waiting for a breakdown of charges as to why I didn’t receive my deposit back.

2026-09-01 • via Nuitee