Marriott Jacksonville

Hotels
Marriott Hotels & Resorts
10 (559 reviews)
4670 Salisbury Road , Jacksonville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Limited breakfast options

Categories

Cleanliness
10
Guests noted that the hotel was very clean, contributing positively to their experience.
Service
10
Numerous mentions of friendly and helpful staff like Matt and Dani who provided excellent service.
Location
10
Conveniently located near various attractions, making it favorable for guests.
Room Quality
10
Rooms were described as spacious, clean, and comfortable.
Amenities
10
Complimentary goodies and well-kept facilities were appreciated by guests.
Value for Money
10
Guests found room prices reasonable for the level of service and quality provided.
Food and Beverage
10
Breakfast was well-reviewed but some guests felt there could be more options for the price.
Overall Experience
10
The overall sentiment was extremely positive with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:56

Property Description

Luxurious Accommodations
Experience comfort and convenience at Marriott Jacksonville, located just 12.8 km from the heart of Jacksonville. Our guestrooms are equipped with 55-inch smart TVs, cozy seating areas, and coffee makers for your enjoyment.

Top-Notch Amenities
Unwind at our on-site fitness centre and outdoor pool, or stay productive at the full-service business centre. Let our concierge desk assist you in exploring Jacksonville, while meeting facilities and free parking add to your convenience.

Delicious Dining Options
Indulge in modern American cuisine at Bistro 202, serving breakfast, lunch, and dinner. Don't miss out on our specialty cocktails at the lobby bar. Whether you're here for business or leisure, Marriott Jacksonville ensures a memorable stay.

Book now for an unforgettable experience at Marriott Jacksonville!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

10
Based on 559 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
W
Wanderer242843 Family
10
Love it
Pros:

I love communicating with staff member Chit Win. She is super friendly and always helpful when needed.

2026-07-16 via Tripadvisor
S
Sunshine00590887509 Friends getaway
10
Super friendly and helpful
Pros:

Ashlee was amazing definitely helpful

2026-07-16 via Tripadvisor
D
dianei510 Business
10
Marriott jax
Pros:

Susan and Amy were great … food was tasty and atmosphere was pleasant.

2026-07-15 via Tripadvisor
W
willlN4196KL Business
10
Great experience with the staff
Pros:

My stay has been great with warm greetings from Ashlee who helped me with checking in and provided very detailed introduction on the space and amenities. Highly recommend to go with Ashlee if you can.

2026-07-14 via Tripadvisor
B
barbk927 Family
10
Marriott Jacksonville
Pros:

Marriott Jacksonville hotel was friendly, efficient and professional. Haley was friendly and very knowledgeable about the hotel and surrounding area. She took pride in her job and made us feel like family.

2026-07-14 via Tripadvisor
9
976yazanr Business
10
Ashlee is the Best !!!
Pros:

Ashlee is the best !!
She provided the best experience I’ve ever had with the largest smile 🥰🥰

2026-07-13 via Tripadvisor
M
Monique solo_traveller us
9
2026-07-11 via Nuitee
B
bonbagayc Friends getaway
10
Best experience
Pros:

Every staff member was personable and welcoming. Tali and Izzy was so sweet! Rooms were clean. This location had a one of the best!

2026-07-10 via Tripadvisor
S
serenabQ8583WK Friends getaway
10
Very nice and clean
Pros:

The staff was so nice and welcoming towards me and my friends.the room was very clean and smelled good also

2026-07-10 via Tripadvisor
E
Explore55673338570 Friends getaway
10
Good interior
Pros:

I love the interior look, the employees were all very friendly and accommodating.

2026-07-10 via Tripadvisor
E
E2298FBkentp Couples
10
Great place well positioned
Pros:

This is a wonderful gem of a place. Susan and Amy and the restaurant were particularly helpful. Everything was perfect! The rooms were great as well; snd of beautiful pool. Looks like a great place for families

2026-07-10 via Tripadvisor
F
Flyer32243456576 Family
10
Good evening at the Marriott.
Pros:

Susan was an excellent bartender/waitress. Very friendly and customer focused.

2026-07-10 via Tripadvisor
L
L5012DGnancyp Couples
10
Beautiful dinner
Pros:

Susan and Amy were so friendly, and went the extra mile to make things exactly the way we wanted it

2026-07-10 via Tripadvisor
J
josiahj123 Family
10
Family trip
Pros:

It was very nice severice especially Haley nice rooms very clean and organized

2026-07-10 via Tripadvisor
B
BNA-Wanderlust Business Nashville, Davidson County, Tennessee
8
Decent Jacksonville option
Pros:

The Marriott Jacksonville offers a comfortable stay on the south side of the city. It’s an older property, but the rooms have been beautifully renovated. I appreciated the clean bathroom and the walk-in shower. Notably, the hotel still has carpeted floors, unlike the renovation at the downtown Marriott property which transitioned to hard surface flooring.

As a Marriott Bonvoy Ambassador Elite member, I had access to the M Club lounge for snacks and beverages. I really appreciate that this hotel still offers a lounge, unlike the downtown Marriott location.

Additionally, parking remains free here, which is a great perk compared to some other full-service hotels in the area that have started charging for their surface lots.

2026-07-08 via Tripadvisor
A
Andrii couple us
10
2026-07-07 via Nuitee
C
C8315BIsimons Solo travel
10
great
Pros:

very nice and clean the service was amazing chit win win was very nice and very helpful

2026-07-06 via Tripadvisor
S
sheilatS8386XB Family
10
This is a getaway for us and we always have a great time.
Pros:

Susan and Amy were excellent customer service wise.

2026-07-04 via Tripadvisor
O
O5950PFmatthewb Business
10
Elvie is awesome.
Pros:

Elvie from the 9th floor breakfast lounge was amazing and super welcoming!

2026-07-03 via Tripadvisor
M
Maps10534317734 Business
8
Relaxing stay
Pros:

Room were clean and comfortable , staff were amazing, facilities all works beautifully. Only thing was the WiFi that wasn’t working quite well.

2026-07-02 via Tripadvisor