Wyndham Singapore Hotel

Hotels
•
Wyndham Hotels & Resorts
8.4 (1648 reviews)
3 Coleman Street , Singapore , SG
+65 6337 2200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff
Clean facilities (noted by multiple guests)
Convenient taxi rank outside
Good on-site facilities
Cons:
Uncomfortable beds/pillows
Noise from nearby fire station and thin walls
Small bathrooms and occasional plumbing issues
AC sensor switching off unexpectedly
Inconsistent breakfast (mixed reviews)
Bad smell in bathroom/drains reported

Categories

Cleanliness
8.1
Mixed: several guests described the hotel as very clean, but others reported bad smells in the bathroom/drains and occasional housekeeping lapses.
Service
9.7
Consistently praised: staff repeatedly described as friendly, helpful and professional across multiple reviews.
Location
9.6
Excellent, very central location — close to tourist hotspots, Clarke Quay and with a taxi rank outside the door.
Room Quality
6.6
Several negatives: uncomfortable pillows/beds, tiny bathrooms, noise issues (fire station and thin walls), AC sensor problems, broken lights and occasional plumbing/shower flooding.
Amenities
8.6
Facilities generally good and clean; some practical issues noted (e.g., pool access requiring walking through the lobby in a bathrobe).
Value for Money
7.5
Perceived as below expectations by some guests who felt it did not meet 5-star standards and represented limited value for money.
Food and Beverage
7.8
Mixed breakfasts: a number of guests praised the breakfast as good and varied, while at least one guest found it poor with limited options.
Overall Experience
9.3
Overall mixed: great location and strong service but room-related issues (comfort, noise, odors) and value concerns detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:02

Property Description

Luxurious Rooms with Stunning Views
The Peninsula Excelsior Hotel in central Singapore offers elegantly designed rooms with floor-to-ceiling windows showcasing breathtaking views of the Esplanade and Singapore River. The Zen-inspired decor and wooden furnishings create a homely ambiance for guests to relax and unwind.

Top-Notch Amenities and Services
From free WiFi and minibar to complimentary slippers and toiletries, the hotel ensures a comfortable stay for guests. The 24-hour front desk provides currency exchange, tour arrangements, and multilingual concierge services. Guests can also enjoy the fully-equipped gym, outdoor pools, and hot tub for ultimate relaxation.

Delicious Dining Options
Indulge in international cuisine at Coleman’s Café or grab light snacks and drinks at the Lobby Lounge, both perfect for a satisfying dining experience. Whether it's for business or leisure, Peninsula Excelsior Hotel caters to all your needs seamlessly.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the following units are located on upper-level floors with elevator access. - Superior Twin Room - Premier King Room - Premier Twin Room - Superior King Room - Deluxe Twin Room
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.4
Based on 1648 reviews
Cleanliness: 8.1
Service: 9.7
Location: 9.6
Room Quality: 6.6
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 7.8
Overall Experience: 9.3
H
HEULWEN • couple • gb
9
Good Hotel & Location
Pros:

Very comfortable bed & pillows. Good shower, plenty hot water.
Tea & coffee maker & sml fridge in room.. But sadly have to ask for milk or take it from breakfast. Obviously not a singapore thing tea with milk...
Staff very helpful.
Good selections of everything for breakfast.
Room was always cleaned & beds made,even if we didn't ask..
Swim pool, but didn't use it..
Close to trains & buses. Good location.
Would recommend.

Cons:

Nothing to complain about.

2026-11-07 • via Nuitee
S
Sylvia • couple • de
8
Gutes Hotel in toller Lage.
Pros:

Das Hotel hat eine sehr gute Lage, direkt an der City Hall. Von dort sind die Hop/On-Hop/off Bushaltestellen, die normalen Bushaltestellen, sowie die MRT Station super zu erreichen. Gegenüber liegt direkt die St. Andrews Cathedral.
Mehrere Malls sind direkt um das Hotel, ebenso wie ein 7Elven.
Die Skybar ist sehr zu empfehlen, dort gibt es für einen kleinen Aufpreis das 2 Stunden-Sunset-Paket mit Getränk und Essen.
Es gibt auch zwei Pools, die nicht so stark frequentiert werden und zwischendrin mal eine kleine Abkühlung bieten.
Das Frühstück ist ausreichend und für jeden Geschmack was dabei, es sollte einem bewusst aber sein, dass es im Frühstücksraum sehr laut ist und etwas hektisch zugeht, da dieses Hotel von vielen Business Leuten besucht wird.
Wir fanden die Betten sehr bequem, allerdings ist das Hotel etwas hellhörig.

Cons:

-

2026-11-06 • via Nuitee
M
Michihiro • solo_traveller • jp
7
2026-11-04 • via Nuitee
Y
Yi Ju • solo_traveller • jp
10
房間舒適，地點非常方便
Pros:

地點方便，工作人員服務都很熱情。不管是check-in的Kimberly Chan小姐或是1樓的Concierge的男士們，都很熱情。
幫朋友訂了2間房。其中一間是接近出發前訂的，到了現場還upgrade了房型。

Cons:

價格稍微貴一些些。

2026-11-02 • via Nuitee
Y
Yi Ju • extended_group • jp
9
地點方便，房間舒適
Pros:

這次在新加坡入住溫姆德酒店，整體住宿體驗非常愉快。酒店地理位置優越，交通便利，無論是前往景點或購物都非常方便。房間寬敞舒適，讓我們在旅途中能夠好好休息。

特別感謝辦理入住時的 Kimberly Chan 小姐，她的服務態度親切、專業且熱情，讓我們從入住一開始就感受到賓至如歸的體驗。

非常愉快的一次住宿，期待未來有機會再次入住！

I had a wonderful stay at Wyndham Singapore City Hall. The hotel is in an excellent location, with convenient access to transportation, sightseeing attractions, and shopping areas. The room was spacious and comfortable, making it a great place to relax after a day of exploring Singapore.

A special thank you to Ms. Kimberly Chan for her excellent service during check-in. She was warm, friendly, and professional, making us feel very welcome from the moment we arrived.

Overall, it was a very pleasant stay. I would definitely recommend this hotel and look forward to staying here again!

Cons:

無

2026-11-02 • via Nuitee
S
Shanur • couple • gb
10
2026-11-02 • via Nuitee
Y
Yi Ju • couple • jp
10
房間舒適，地點方便，服務佳
Pros:

房間大，距離市中心很近，可以步行到克拉碼頭，魚尾獅公園。員工服務都很親切，很棒的體驗。
幫朋友訂了2間房及自己一間房，都很滿意。

Cons:

無

2026-11-02 • via Nuitee
C
Chia Wen • couple • tw
9
2026-11-01 • via Nuitee
A
Alisia • couple • de
10
2026-11-01 • via Nuitee
A
Abdullah • couple • sa
1
Never again
Pros:

Only location, friendly staff

Cons:

AC is equipped with stupid sensors which switches off even if you are sleeping in the room! Pillows and beds are far from comfortable, worst sleeping experience i have ever had in my travels.
Breakfast was bad with limited options. There is a bad smell in the bathroom

2026-10-31 • via Nuitee
R
Robin • extended_group • us
10
Pros:

Fantastic location, very clean and comfortable with great facilities and friendly, helpful staff.

Cons:

Plenty of large pillows which seemed fluffy but ended up surprisingly hard. Often the case with down pillows, at least one foam pillow may have helped my (admittedly finicky post-surgucal) neck.

2026-10-31 • via Nuitee
N
Nicholas • solo_traveller • gb
10
2026-10-31 • via Nuitee
G
gonnda • extended_group • jp
9
2026-10-31 • via Nuitee
B
Blake and Michelle • extended_group • au
1
Terrible
Pros:

No flexibility even with 2 months warning. Go somewhere else as they will take you for a ride.

Cons:

No flexibility even with 2 months warning. Go somewhere else as they will take you for a ride.

2026-10-31 • via Nuitee
E
eric • extended_group • ie
8
Pros:

Location was excellent
Very safe
Very clean
Staff were very nice
Taxi rank outside the door

Cons:

Nothing to complain about

2026-10-30 • via Nuitee
D
David • couple • gb
3
Disappointed with the hotel and constant noise but Singapore is amazing will definitely return just not to this hotel
Pros:

The location was good and the breakfast was very good

Cons:

The bathroom was tiny and not practical. The noise from the fire station outside constantly woke us up and the soundproofing between the rooms was non existent. We could hear everything from the next door room and could not relax.
The light was broken and took 2 attempts to fix and the shower blocked and flooded the bathroom.
Have stayed in other 5 star hotels in Singapore and this is definitely not 5 star standard. It’s a 4 star at best .
The staff were very friendly and professional I would avoid this hotel as it is not as advertised or value for money

2026-10-30 • via Nuitee
D
Dale • extended_group • au
10
I would highly recommend the Wyndham Singapore Hotel
Pros:

Excellent location and facilities are very clean with very helpful staff.

2026-10-28 • via Nuitee
P
Peter Charles • solo_traveller • gb
8
Overall , pretty good but let down by some poor housekeeping
Pros:

Very convenient location , good for using Grab cars for transport.
The room itself was good , with nice view and facilities

Cons:

The housekeeper wasn't as good as others have been when I've stayed at this hotel -- on a number of occasions I returned to the room only to find that the bed had not been made

2026-10-28 • via Nuitee
K
Klaus-Peter • couple • at
8
Gut Lage
Pros:

Sehr zentrale Lage. Viele touristische Hotspots sind zu Fuß erreichbar. Das Frühstück war sehr vielfältig und der Preis dafür angemessen.

Cons:

Man muss vom Südturm im Bademantel durch die Lobby um den Pool zu erreichen.
Ein Fenster hat im Zimmer schlecht geschlossen und daher war der Strassenlärm noch hörbar. Badezimmer für ein Hotel dieser Klasse in Asien sehr klein.

2026-10-27 • via Nuitee
M
marie-dominique • family_with_children • fr
5
2026-10-27 • via Nuitee