Holiday Inn Berlin City Center East Prenzlauer Berg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (3586 reviews)
Prenzlauer Allee 169 , Berlin , de

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good value for money
Varied breakfast options
Cons:
Issues with mattress quality
Some amenities not disclosed
Parking limitations

Categories

Cleanliness
8.81
Guests noted that the rooms were clean and well-maintained, contributing to a positive experience.
Service
9.08
Multiple reviews highlighted the helpful and friendly nature of the staff.
Location
9.12
The hotel is well-situated near Berlin Mitte, with easy access to transportation and local attractions.
Room Quality
8.57
Rooms were described as spacious and comfortable, though there were some mentions of details like the mattress.
Amenities
8.1
Some guest issues with appliance availability (like a refrigerator) affected the rating, but overall amenities were satisfactory.
Value for Money
8.56
While some guests felt certain services were overpriced, most agreed on a fair value for quality provided.
Food and Beverage
8.61
Positive feedback on the breakfast options and variety offered.
Overall Experience
8.78
The overall sentiment was very positive, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:25

Property Description

Modern Amenities and Services
This hotel offers a range of modern amenities including free WiFi, a 24-hour bar, a spacious gym, and soundproofed rooms with hot drinks facilities. Guests can also enjoy air-conditioned rooms with floor-to-ceiling windows, free WiFi, and a TV with Sky satellite channels.

Delicious Dining Options
Start your day with a large breakfast buffet and enjoy light international food and Berlin specialties in the lounge. The One Sixty Nine bar offers a variety of cocktails and hot drinks for a relaxing evening.

Convenient Location and Transportation
Located in the vibrant Prenzlauer Berg district, this hotel is just a tram ride away from Alexanderplatz. With the tram stop outside the front door and the S-Bahn Train Station a short walk away, exploring Berlin is easy. Don't miss the chance to book your stay at this convenient and comfortable hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3586 reviews
Cleanliness: 8.81
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.78
H
Hathairat • extended_group • de
10
2026-06-27 • via Nuitee
L
Lukas • solo_traveller • de
6
2026-06-25 • via Nuitee
J
joseph • couple • au
10
2026-06-25 • via Nuitee
C
Christina • solo_traveller • de
8
2026-06-25 • via Nuitee
J
joseph • couple • au
10
2026-06-24 • via Nuitee
H
Hans • couple • de
9
runde Sache
Pros:

reichhaltiges Frühstück, geordnetes Kommen und Gehen,

2026-06-23 • via Nuitee
R
Rolf • couple • de
7
2026-06-22 • via Nuitee
H
Hubert • extended_group • de
9
Relaxing in Berlin
Pros:

Personal: super freundlich und hilfsbereit. Auch wenn wahrscheinlich jeder 2. Besucher mit den gleichen Fragen kommt (Wo kann man parken, wie funktioniert die Park-App, usw.) habe ich immer eine freundliche helfende Antwort bekommen.
Die Anbindung an öffentliche Verkehrsmittel ist super, mit einer Tram-Station direkt vor dem Hotel.
Trotz allem ist es sehr ruhig im Hotel.

Cons:

Leider ist die Parksituation sehr schwierig. Das Parkhaus ist nur für Kleinwagen geeignet. Parken an der Strasse ist möglich, aber die Zahl der freien Parkplätze ist begrenzt.

2026-06-22 • via Nuitee
S
Silke • solo_traveller • de
8
Gutes Stadthotel
Pros:

Nähe zur Straßenbahn 15 min zum Alex
Klimatisierte Zimmer
Gute Auskunft bzgl. Parkmöglichkeiten, wenn die Einfahrt der Tiefgarage zu niedrig ist

Cons:

Frühstück für 25,00 Euro pro Person zu teuer
Geht in der Gegend wesentlich günstiger. Haben das für ein top Frühstück außerhalb des Hotels (ca 10 min zu Fuß) für 2 Personen bezahlt

2026-06-21 • via Nuitee
A
Ali • couple • tr
10
2026-06-20 • via Nuitee
B
Birgit • solo_traveller • de
9
Pros:

Super Lage, sehr sauber und das Personal war sehr freundlich.

2026-06-20 • via Nuitee
J
Judith • extended_group • ch
9
2026-06-19 • via Nuitee
N
Norbert • couple • de
10
👍
Pros:

👍🙏🎯

2026-06-18 • via Nuitee
A
Andreas • couple • de
8
Pros:

Personal sehr freundlich und lösungsorientiert.

2026-06-18 • via Nuitee
F
Franziska • couple • de
9
2026-06-17 • via Nuitee
I
Ilona • extended_group • de
9
Sauber und freundlich
2026-06-15 • via Nuitee
Z
Zlatan • solo_traveller • de
9
2026-06-14 • via Nuitee
E
Eduard Shilinski • solo_traveller • de
9
2026-06-14 • via Nuitee
J
Joao44RJ • solo_traveller • br
5
Very good, but the staff!
Pros:

Cleanliness, space and location (tram is opposite, cafes, restaurants and market close).

Cons:

The staff needs to be more welcoming and friendly. The employee, Mr. Cris, was extremely rude and disrespectful.

2026-06-13 • via Nuitee
S
Susanne • extended_group • de
9
2026-06-12 • via Nuitee