Altstadt Hotel

Hotels
8.4 (2390 reviews)
Kirchgasse 4 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cozy atmosphere
Cons:
High price
Small rooms
Noise from neighboring buildings

Categories

Cleanliness
8.2
Room was clean, though some noise issues were mentioned.
Service
9
Staff were described as very friendly and accommodating.
Location
9
Perfect location near the river, convenient for exploring the city.
Room Quality
8
Some rooms are small with noise from neighbors, but adequate for needs.
Amenities
8
Basic amenities available, some requests for additional facilities like a gym.
Value for Money
8.5
High price noted, but overall experience justified it.
Food and Beverage
8
Breakfast offerings were decent but noted as underwhelming.
Overall Experience
8.5
Enjoyable stay with several positive mentions outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:30

Property Description

Unique Artistic Rooms
Experience the charm of rooms styled by a local artist at Altstadt Hotel, nestled in Zurich's Old Town between Grossmünster Church and Limmat River.

Cosy Bar Atmosphere
Indulge in aromatic coffee, fine wines, and soothing jazz music at the popular bar within Altstadt Hotel.

Convenient Location
Just 200 meters from Lake Zurich, Altstadt Hotel also offers easy access to a nearby public parking garage with discounts for guests.

Book now to immerse yourself in the artistic ambiance and prime location of Altstadt Hotel in Zurich's historic Old Town.

Important information:

If you expect to arrive after 23:30, please inform the property in advance. Otherwise a check-in is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 36 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2390 reviews
Cleanliness: 8.2
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
A
Ann • family_with_children • us
10
Staff was very friendly. Great location.
Pros:

Breakfast was good value.

2026-05-09 • via Nuitee
M
Maéva • couple • ch
10
2026-05-08 • via Nuitee
M
Martin • solo_traveller • gb
7
Location. Location. Location.
Pros:

Location.

Cons:

My room view.

2026-05-07 • via Nuitee
B
Brian • couple • au
8
As great stay. Location/access to facilities was also good. The door key mechanism/option was good
Pros:

service at the front desk was excellent.

Cons:

The pillows were extremely soft. We requested additional pillows but that did not work.
Different types of pillows (hard/soft) or options would have been preferable.

2026-05-07 • via Nuitee
A
Agnieszka • extended_group • pl
9
2026-05-06 • via Nuitee
C
Carmen • couple • do
8
2026-05-04 • via Nuitee
B
Barbara • extended_group • ch
9
2026-05-04 • via Nuitee
S
Seden • couple • tr
10
Pros:

Konum, konfor ve çalışanların iletişimi

Cons:

-

2026-05-04 • via Nuitee
E
Emine Fatma • couple • tr
10
2026-05-03 • via Nuitee
A
Ahto • couple • ee
10
2026-05-03 • via Nuitee
K
Kate • solo_traveller • gb
8
Pros:

The location

2026-05-03 • via Nuitee
J
jo • extended_group • au
7
Cons:

Small room
Over priced
Poor pillow selection

2026-05-02 • via Nuitee
M
Marco • couple • pt
7
Pros:

Excelente localização e boa vista. As camas eram muito confortáveis.

Cons:

O quarto estava com pó, não havia comando da televisão e o poliban não tem porta.

2026-05-01 • via Nuitee
J
Jason • couple • ch
10
2026-05-01 • via Nuitee
E
Ersoy • couple • tr
8
2026-04-30 • via Nuitee
M
Manehosoa • couple • ch
9
Séjour au cœur du niederdorf
Pros:

Très bien situé avec et un personnel très sympathique

Cons:

Les chambres sont un peu petites mais malgré tout avec tout le confort nécessaire. Pas de min- bar

2026-04-30 • via Nuitee
C
Caroline • solo_traveller • ch
9
2026-04-30 • via Nuitee
K
Karin • couple • us
8
Pros:

Convenient and friendlz staff

2026-04-29 • via Nuitee
J
Julietta • solo_traveller • de
10
Ich komme gerne wieder!
Pros:

Sauber - Top Lage - sehr nettes Personal!

Cons:

NA

2026-04-28 • via Nuitee
G
Greta • solo_traveller • ch
10
2026-04-28 • via Nuitee