The Ville Resort - Casino

Hotels
8.4 (1025 reviews)
Sir Leslie Thiess Drive , Townsville , AU
+61 7 4722 2333

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Gorgeous pool
Cons:
Poor service
Overpriced dining options
Cleanliness issues

Categories

Cleanliness
7.9
Rooms are looking tired and hygiene could have been better.
Service
8.4
Service standard slipped; experienced issues with staff communication.
Location
9.4
Location is fine, convenient for entertainment and dining options.
Room Quality
8.4
Very comfortable room but feeling somewhat dated.
Amenities
8.9
Pool area is gorgeous, with good dining options available.
Value for Money
7.9
Overpriced considering the service and room quality.
Food and Beverage
7.4
Asian restaurant was average quality and overpriced.
Overall Experience
8.9
Frustrating experience due to service issues, but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:16

Property Description

Stunning Views: Enjoy breathtaking views of the Coral Sea and Magnetic Island from the modern accommodation at The Ville Resort - Casino.

Renovated Rooms: Stay in newly renovated air-conditioned rooms and suites featuring a minibar and private en suite bathroom.

Dining and Entertainment: Indulge in a variety of local and international cuisine at onsite restaurants and try your luck at the gaming facilities with 20 tables and 350 machines.

For a luxurious stay with stunning views and top-notch amenities, book your stay at The Ville Resort - Casino today.

Important information:

Please note that there is a 1.8% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.8% charge when you pay with an American Express or Diners Club credit card.

Please note that the property requires a $100 credit card pre-authorization per night at time of check in to cover any incidental charges or damage to the property. If you will not have a credit card at time of check-in, please let the property know in advance as different policies and procedures apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

8.4
Based on 1025 reviews
Cleanliness: 7.9
Service: 8.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
A
Andy • extended_group • au
8
2026-09-12 • via Nuitee
Y
Yvie • solo_traveller • au
9
Pros:

Fabulous views

2026-09-09 • via Nuitee
U
Ulrika • couple • au
10
2026-09-09 • via Nuitee
V
Vanessa • couple • au
6
2026-09-07 • via Nuitee
K
Karen • couple • au
10
Great Place to Stay
2026-09-07 • via Nuitee
W
Wendy • solo_traveller • au
10
Pros:

It was my dream trip to stay here and visit my family.

2026-09-07 • via Nuitee
S
Shane • couple • au
8
2026-09-06 • via Nuitee
N
Ngai • solo_traveller • au
6
2026-09-06 • via Nuitee
A
Alex • couple • au
5
Good staff, dated and poorly maintained facilities, lack of breakfast, especially for the price
Pros:

Nice and helpful staff who were quick to respind to isdues

Cons:

Urine stains on side of toilet. Hair dryer that nearly blew up

2026-09-06 • via Nuitee
E
Ethan • couple • au
9
2026-09-05 • via Nuitee
M
Melanie • extended_group • au
9
Staff were lovely and helpful, absolutely loved the cocktails and views at the Quarterdeck!
Pros:

Facilities and views were amazing! So many dining options available.

2026-09-05 • via Nuitee
M
Michelle • couple • au
8
Beautiful loved it
Pros:

We got an upgrade to the Ardo next door very nice at both properties

Cons:

Above

2026-09-02 • via Nuitee
M
Michelle • couple • au
10
2026-09-02 • via Nuitee
K
Kim • couple • au
7
2026-09-01 • via Nuitee
S
Simone • couple • it
8
2026-08-28 • via Nuitee
G
Gowthamy • couple • au
5
2026-08-26 • via Nuitee
P
Phillip • couple • au
8
Enjoyed a nice stay
Pros:

Nice spot for overnight stay, staff very helpful, nice environment around pool.

Cons:

Nil

2026-08-25 • via Nuitee
K
Karen • family_with_children • au
5
Cons:

rooms was not what thought they would be for the price i pay for them

2026-08-25 • via Nuitee
C
Cari • couple • au
8
2026-08-24 • via Nuitee
A
Angelo • solo_traveller • au
6
Pros:

Location,staff ect

Cons:

Shower is very average and food was burnt and dry $40 for a meal think it would be at least good

2026-08-23 • via Nuitee