Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Street parking
Concierge service
Elevator
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Outdated facilities
Limited parking space

Categories

Cleanliness
7.31
The hotel is described as small, outdated, and run down.
Service
9.28
Staffs is super nice and helpful which you can count on.
Location
7.82
Location is suburban so not much to expect.
Room Quality
8.27
Standard quality for this hotel tier.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
8.26
Standard quality for this hotel tier.
Food and Beverage
8.31
Standard quality for this hotel tier.
Overall Experience
8.08
Mixed sentiments but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:06

Property Description

Luxurious Spa Services - Indulge in rejuvenating massages at our full-service spa to relax and unwind during your stay.
Fine Dining Experience - Delight your taste buds with local and international cuisine at our acclaimed Good Baly Restaurant or opt for the convenience of in-room dining through our room service.
Convenient Amenities - Benefit from complimentary Wi-Fi, concierge services, and a 24-hour front desk. Also, take advantage of our roundtrip airport shuttle, dry cleaning services, and free parking for a seamless experience. Book your stay now at Baly Hotel and experience the perfect blend of comfort and luxury in the heart of Hue City Centre.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Pets

    Pets not allowed

  • Covid

    COVID-19 vaccine must have been received a minimum number of days before check-in: 14

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

See all policies

Location

Guest Reviews

8.2
Based on 21 reviews
Cleanliness: 7.31
Service: 9.28
Location: 7.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.08
P
Paul
8
Pros:

Small outdated and run down hotel
Staffs is super nice and helpful which you can count on.
Limited parking space if you for car
Location is suburban so not much to expect.

2025-08-13 • via Nuitee
D
Daniel
10
Pros:

Love it, nice place to stay. Thank all young staffs. Thay are so nice and helpful.

2025-05-02 • via Nuitee
T
Tuong Vi
6
Pros:

Amazing staff (receptionists, massage therapists, kitchen staff, security guards).
Buffet breakfast are ok.
However, some broken things are noticed in rooms (toilet sink valve, bath tub). Spa needs more privacy for customers (no private rooms, see-through curtains between customers)


2025-01-16 • via Nuitee
C
chi • family
10
Pros:

Very nice place

2024-08-28 • via Nuitee
N
Nathalie • partner
6
Pros:

Le personnel était vraiment accueillant et avenant. L’endroit est bien situé. Le buffet était varié et bien. Le café manque un peu de goût. Le douche et la bain n’était pas très fonctionnel. Difficile de se laver aisément. De plus, l’eau chaude manquait parfois.

2023-10-19 • via Nuitee
L
linh • friends
8
Pros:

Noisy, can hear next door talking loudly. Room is small. Breakfast was good

2023-04-16 • via Nuitee
S
Sam
6
Pros:

C

2022-10-01 • via Nuitee
L
Lucinda
10
Good Hotel in Hue
Pros:

Lovely friendly staff. Be aware that the hotel can book all the tours you need. They will also tell you where the best restaurants and bars are. Lovely breakfast they will cook you eggs and a very large variety of Asian food on offer

2020-02-21 • via Nuitee
M
Mari • self
10
Pros:

It was absolutely amazing 2 night in this hotel . The staff was great and so nice. They help me a lot . They even ship my gifts to Hanoi . What a great place . Very clean and located in walking distance to the best places to see. Grateful for such a wonderful service and environment. Thank you

2020-02-07 • via Nuitee
V
Verified traveler • family
10
Pros:

It was nice with friendly staff and very clean Hue was an unexpected treasure

2020-02-02 • via Nuitee
H
Huy • family
10
Pros:

I think a work desk would be great. I could not work from the hotel.

2020-01-18 • via Nuitee
H
HelenL • partner
10
Pros:

A very friendly stay. Very helpful staff. Rooms clean and well equipped. I am not a fan of over the tub shower my only quibble. The only other negative was very slow internet. Very good value and good position for exploring Hue

2019-10-03 • via Nuitee
D
David • self
10
Pros:

A warm greeting folliwed by efficient and friendly service. A thoroughly enjoyable experience. Steven and his team are awesome. To me the whole team was like staying with extended family.

2019-05-20 • via Nuitee
V
Verified traveler • self
10
Pros:

Great mid-level hotel in Hue, in a quieter part of town and across the street from a huge market where you can stock up on anything you may need. The room I received was very clean. The bun bo hue I had for breakfast was tasty. Great staff, great place!

2019-05-08 • via Nuitee
S
Sebastien
8
Good but
Pros:

Very clean but it is not well insulated. You can hear everything from the next floor or even from the top floor.

2019-05-02 • via Nuitee
N
Nicolas
10
Excellent
Pros:

Excellent service, always ready to help whatever the request! Close to the center with a possibility to rent a scooter.

2019-03-30 • via Nuitee
H
Harvey
4
Smaller room than described
Pros:

The room I got was smaller than described. Not enough hot water to fill tub, so probably have to fill slowly so hot water heater can keep up. Wi-Fi is slow.
Had old 13 inch picture tube TV 📺, not like the pictures.

2019-03-27 • via Nuitee
V
Verified traveler • partner
8
Pros:

The bedroom was great and the staff very friendly. Breakfast though was poor, for a hotel which caters for western tourists. No cereal no bread no toaster no butter no milk no jam no boiled eggs ........

2019-03-20 • via Nuitee
V
Verified traveler • self
4
Pros:

Reserved a king bed, ended up with two smaller beds, requested high floor, was placed on 3 of 7 with street noise. Light in bath hanging loose from a wire protruding from an ugly hole in the wall, mold, unfinished caulking, water heater sufficient to fill 2 inch depth in bathtub. Bellhop helpful but extremely flirtacious and the door to a view less balcony did not lock.
Eek, one can do better

2019-03-19 • via Nuitee
A
Aura • family
10
Pros:

The staff is just more than amazing!
Everything is clean and overall everything was perfect! But I mean, I’m really impressed with the people working there, they did everything to make us feel welcomed and happy.

2019-03-16 • via Nuitee