Sheraton Towers Singapore Hotel

Hotels
Sheraton
8.8 (1048 reviews)
39 Scotts Road , Singapore , sg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Cockroaches in rooms
Humidity issues
Need for upgrades

Categories

Cleanliness
8.1
Some reviews mentioned cockroaches and humidity issues.
Service
9.3
Staff were described as friendly, helpful, and accommodating.
Location
9.3
Conveniently located near MRT and central attractions.
Room Quality
8.3
Rooms were well-sized and clean, but some mentioned the need for upgrades.
Amenities
8.5
Generally good amenities, but lack of a bidet and humidity issues noted.
Value for Money
8.8
Good value for the price with decent offerings.
Food and Beverage
9
Breakfast and lunch buffet were highly praised.
Overall Experience
9.1
Overall positive experiences with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:33

Property Description

Luxurious Accommodation and Amenities

The award-winning Sheraton Towers Singapore Hotel SG Clean Staycation Approved offers 5-star accommodation with an outdoor pool, spa treatments, and a 24-hour fitness centre. The rooms feature floor-to-ceiling windows, flat-screen TVs, and en suite bathrooms with a bathtub and shower. Suites even have a separate living room for added comfort.

Convenient Location and Transportation

Located just 400 meters from Newton MRT station, guests have easy access to explore the city with Downtown and North-South Lines. The hotel also offers a free shuttle service to Buona Vista, making travel hassle-free. Within walking distance to Orchard Road shopping area and local food stalls at Newton Circle Food Centre, guests can immerse themselves in the vibrant culture of Singapore.

Culinary Delights and Relaxation

Indulge in sumptuous meals at The Dining Room overlooking waterfalls and gardens, or savor authentic Cantonese cuisine at Li Bai Cantonese Restaurant. After a day of exploring, unwind with cocktails at The Lobby Bar or The Pool Bar. For relaxation, enjoy massage therapies at the spa, or rejuvenate at the sauna and steam room.

Book now for a luxurious stay at Sheraton Towers Singapore Hotel SG Clean Staycation Approved.

Important information:

Please present the same credit card used to guarantee your booking when checking in/ making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes. Please note that extra bed rates are subject to additional charges. This does not include breakfast or access to the Executive Lounge for the 3rd person. The Executive Lounge is not open for children aged 12 years old and below.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 119.90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1048 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 9.1
S
Sifan couple cn
9
非常好
Pros:

环境很不错,酒店员工很和善,地理位置也很好

Cons:

早餐种类可以再丰富一点

2026-03-13 via Nuitee
S
Shammil solo_traveller lk
10
Absolutely first class
Pros:

This is my second visit withinn two months to the hotel. As usual it was a brilliant stay. I Hope to come again in Aug/Sep of this year

Cons:

I would have preferred if there were bidget showers

2026-03-10 via Nuitee
R
Rungrawee family_with_children th
10
Superb!
Pros:

Nice staff. They try their best to accommodate customers’ requests.

2026-03-08 via Nuitee
Y
Yuko solo_traveller jp
8
Pros:

スタッフが皆親切で気持ちよく過ごせた。MRTのNewton駅から至近で便利。

Cons:

良いホテルだが設備はやや古い。シャワーの使い方が特殊でとまどった。

2026-03-07 via Nuitee
I
Irene couple sg
8
Good location, near to Orchard Road and Newton Food Centre.
Pros:

The breakfast was lovely, set against the waterfall garden.

Cons:

The water pressure was a bit low.

2026-03-05 via Nuitee
G
grigg family_with_children au
10
Pros:

The staff went out of their way to ensure we had a special stay. Our requests were met and exceeded expectations.
Thank you to the staff.

2026-03-05 via Nuitee
S
Shilpa family_with_children in
8
2026-03-02 via Nuitee
T
Talaibek family_with_children tj
10
2026-03-01 via Nuitee
J
Jonathan family_with_children au
9
Comfortable hotel
Pros:

Good breakfast for multi culture guests. Lovely staffs

2026-03-01 via Nuitee
C
Carol couple gb
8
A comfortable stay
Pros:

Helpful staff

2026-03-01 via Nuitee
N
NGOC THU family_with_children gb
9
Highly recommend this property
Pros:

Cleanliness and the staff were friendly. Specially Chef Kelvin Lee ( eggs and noodles station for breakfast). He was so kind and remember how we wanted our eggs to be cooked. The location is amazing.

Cons:

The breakfast is a bit limited, not much choices

2026-02-28 via Nuitee
C
chrishF8108VE Solo travel
10
5 from 5 👍🏼
Pros:

The Hotel is great for price/value! The room was on 21st floor and it felt cozy, clean and safe!
What I want to highlight is the Lobby Bar employees, Zi Jian, Zarwin and Ellie - great hospitality! Last but not least, I appreciate the service from Sandra, Angela, Moe and Grace in the Executive Lounge. Please continue the good service! ☺️

2026-02-25 via Tripadvisor
D
drpatrickpang Couples Hacienda Heights, California
10
Grace at Executive Lounge
Pros:

Grace, Executive lounge Manager, at Sheraton Towers was great at providing excellent hospitality to Mrs Pang and me.

Great job, Sheraton Towers!

2026-02-25 via Tripadvisor
K
kishoreb501 Business Noida, Gautam Buddha Nagar District, Uttar Pradesh
10
Amazing staff and hotel
Pros:

We have been staying at this hotel almost every month since September/October, and it consistently offers a wonderful experience. A special thanks to Mr. Lim and Mr. Nathan for their warm, helpful, and friendly service they truly make each stay comfortable. The rooms are excellent, and the lounge is amazing with lovely appetisers. It would be even better if the lounge timing could be extended to 4 PM–8 PM for added convenience.

2026-02-25 via Tripadvisor
V
Vishani couple au
8
2026-02-24 via Nuitee
A
Abedin family_with_children bd
10
2026-02-24 via Nuitee
M
Marie couple gb
9
A very welcoming, high quality experience.
Pros:

The staff were extremely efficient and helpful, including the staff in the foyer who were great at ordering taxis and taking care of luggage and the restaurant team. Reception staff dealt with any requests very promptly and positively.
Special mention to Grace in the Executive Club Lounge for making us feel welcome and supplying helpful local information (location of nearby nail bar!) It's worth paying extra for the lounge access. The food is good and they'll make Singapore Slings on request.
We also really appreciated the effort to arrange for us to check into our room as early as possible as our flight arrived in the morning and we were quite jet-lagged.
The breakfast deserves a special mention - absolutely superb and included in the room rate.
The hotel is located in a business area, rather than in the tourist centre, but taxis are cheap and readily available. We wouldn't hesitate to stay there again.

Cons:

The pool was not warm enough.

2026-02-23 via Nuitee
F
Freedom36878839763 Business
10
Excellent stay and its hospitality
Pros:

Everything is fine. The staff are warm and friendly. The dishes are yummy in the club lounge. In particular, the staff of the lounge are so excellent comparing with other Marriott hotels. We used to stay at JW Marriott hotel and Marriott hotel in Singapore, but next we are sure to book Sheraton.

2026-02-22 via Tripadvisor
P
Passenger59220463533 Business
10
Chef Ismail
Pros:

Chef Ismail is a amazing cook. Comes out with a customized menu.
Has been staying here for a long and enjoys his special food.

2026-02-22 via Tripadvisor
C
Christopher family_with_children gb
10
Pros:

Perfect hotel for staying in a quieter area of Singapore and close to the Botanical Gardens.
Extremely convenient for the MRT
Very friendly and helpful staff.

2026-02-22 via Nuitee