Sheraton Towers Singapore Hotel

Hotels
Sheraton
8.8 (1223 reviews)
39 Scotts Road , Singapore , sg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice breakfast options
Cons:
Cockroaches in rooms
Humidity issues
Need for upgrades

Categories

Cleanliness
8.1
Some reviews mentioned cockroaches and humidity issues.
Service
9.3
Staff were described as friendly, helpful, and accommodating.
Location
9.3
Conveniently located near MRT and central attractions.
Room Quality
8.3
Rooms were well-sized and clean, but some mentioned the need for upgrades.
Amenities
8.5
Generally good amenities, but lack of a bidet and humidity issues noted.
Value for Money
8.8
Good value for the price with decent offerings.
Food and Beverage
9
Breakfast and lunch buffet were highly praised.
Overall Experience
9.1
Overall positive experiences with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:33

Property Description

Luxurious Accommodation and Amenities

The award-winning Sheraton Towers Singapore Hotel SG Clean Staycation Approved offers 5-star accommodation with an outdoor pool, spa treatments, and a 24-hour fitness centre. The rooms feature floor-to-ceiling windows, flat-screen TVs, and en suite bathrooms with a bathtub and shower. Suites even have a separate living room for added comfort.

Convenient Location and Transportation

Located just 400 meters from Newton MRT station, guests have easy access to explore the city with Downtown and North-South Lines. The hotel also offers a free shuttle service to Buona Vista, making travel hassle-free. Within walking distance to Orchard Road shopping area and local food stalls at Newton Circle Food Centre, guests can immerse themselves in the vibrant culture of Singapore.

Culinary Delights and Relaxation

Indulge in sumptuous meals at The Dining Room overlooking waterfalls and gardens, or savor authentic Cantonese cuisine at Li Bai Cantonese Restaurant. After a day of exploring, unwind with cocktails at The Lobby Bar or The Pool Bar. For relaxation, enjoy massage therapies at the spa, or rejuvenate at the sauna and steam room.

Book now for a luxurious stay at Sheraton Towers Singapore Hotel SG Clean Staycation Approved.

Important information:

Please present the same credit card used to guarantee your booking when checking in/ making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes. Please note that extra bed rates are subject to additional charges. This does not include breakfast or access to the Executive Lounge for the 3rd person. The Executive Lounge is not open for children aged 12 years old and below.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for S$ 119.90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1223 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 9.1
P
peter solo_traveller au
3
difficult to like
Pros:

Location is close to Newton MRT station giving easy access to other MRT stops. Breakfast offers wide choice and quick Cappuccino. Bathroom is fine and cheerful. Gym is good but needs a tidy up.

Cons:

The In-Room Food menu is accessible only by QR code and mobile phone. My Australian mobile does not / cannot connect. I asked for the old paper menu but was refused. I could only dial 0 reception and guess something on the menu. So, I ate very little, only simple stuff. And I had planned to eat Japanese, but the cheapest offering was about S$460 or A$500, a king's ransom. For millionaires only. And the decor and carpets are worn / dated, surprisingly.

2026-07-18 via Nuitee
E
Evelyn family_with_children au
8
Lovely stay
Pros:

I liked the location that is close to Newton MRT, and Newton hawker centre.it is walking distance to Orchard Road too.

The pool and gym were nice, although on the smaller side.

My favourite part of the hotel was the Dining Room with large glass windows showcasing waterfalls and greenery. There is also the sound of flowing water from the lobby . Very soothing.

Cons:

The rooms although spacious, look old and are in need of a refurbishment. There isn’t a separate shower but the shower is in the bath tub. Not conducive for elderly guests.

2026-07-17 via Nuitee
C
Corazon Bautista couple us
9
Exceptional
Pros:

The staff- very helpful.
The manager at the Club was exceptionally courteous and helpful.
I was made very comfortable. I will come back and stay there again and recommend it to friends and family.

2026-07-16 via Nuitee
S
Shubhani extended_group in
8
2026-07-11 via Nuitee
G
Gerald couple au
9
2026-07-08 via Nuitee
S
samvya Business
10
Great hotel and location , awesome service
Pros:

Great Hotel , location and great service
Amirush an employee there was very good in taking care of the f&B needs . Reflects good customer orientation.

2026-07-03 via Tripadvisor
S
Sherpa30572757984 Business
10
Bell Man Nathan!
Pros:

Great hotel and close to everything. The staff were extremely nice and helpful. One staff member especially, Bell Man Nathan always went the extra mile to make my stay extremely comfortable. Nathan is an asset to the Sheraton team.

2026-07-03 via Tripadvisor
M
Maria couple au
9
Location is perfect. Metro is only 300 metres away or a 10 minute walk to Orchard road
Pros:

What a great swimming pool. Staff always willing to help

Cons:

Nothing

2026-07-03 via Nuitee
N
nicolelZ470DT Business
10
Good stay
Pros:

Had a nice stay at this hotel. Conveniently located walking distance to newton mrt, rooms were spacious and clean, and breakfast selection was great. Special mention to chef kelvin who remembered us after our first day and came to greet us on subsequent days.

2026-07-02 via Tripadvisor
R
ronad191 Business
10
Sheraton Singapore - Kelvin Lee
Pros:

Thank you, Kelvin Lee, for your top notch service in the breakfast buffet area. He is very nice and warm. Keep it up!

2026-07-02 via Tripadvisor
J
Julwang Business Banff, Banff National Park, Alberta
10
Friendly
Pros:

The staff in the restaurant is friendly; chef Kelvin carried coon a conversation while I waited for my food, and assisted with taking the food to your table.

2026-07-01 via Tripadvisor
T
TohL4 Friends getaway
10
Awesome food and excellent service
Pros:

Had a wonderful dining experience at the dining room. The food by chef chang and afiq is delicious and service by tammy and may thu is top notch. Will definitely be back again!

2026-07-01 via Tripadvisor
S
Safari27427904883 Friends getaway
10
Excellent dining experience
Pros:

Had a wonderful dining experience at The Dining room. The food was delicious, every dish was fresh, flavorful, and beautifully prepared, and not forgetting my fav Mud pie. The quality and taste exceeded my expectations.

What made the experience even better was the amazing staffs Tammy & Maythu, and also Chef Chang & Chef Afiq. Everyone was welcoming, attentive, and genuinely friendly, making us feel comfortable from the moment we arrived.

Highly recommend Sheraton Towers if you’re looking for great food and outstanding service.

2026-07-01 via Tripadvisor
N
N3313YNneilc Business
10
Business stay for a month
Pros:

34 days business visit and stayed here. Location good. Service at hotel very good. Business lounge was ok.

My Linh was the lady who cleaned the rooms and we exceptionally, polite, always friendly and along with the tall chef who greeted me at breakfasts and lunch, both made the stay here enjoyable.

2026-06-29 via Tripadvisor
J
jesmeenk Friends getaway
10
Great experience and service!
Pros:

Had lunch at the Dining Room with my colleagues and was very impressed with the service provided by the staffs onsite!

Kelvin saw that I was heavily pregnant and offered to carry my plates for me and assisted with getting more food for me to avoid walking around the crowded area too much.
I appreciate his kind gesture and had a very pleasant experience at The Dining Room, Thanks Kelvin and the staffs on shift!

2026-06-29 via Tripadvisor
D
Departure48943933592 Family
10
Good breakfast buffet spread
Pros:

Good breakfast buffet spread. Shoutout to the egg and noodles station chef- Kelvin Lee, for great service everyday!

2026-06-29 via Tripadvisor
K
kohk130 Family Singapore
10
Birthday lunch at the Dining Room
Pros:

Celebrated my mother’s birthday at The Dining Room. Service from Michelle and her teammates Jaden, Aniq, Wei Jie and Iamih was excellent. The food is average but the ambience and good service keep everyone happy.

2026-06-28 via Tripadvisor
8
852vidyas Family
10
Wonderful stay for a family occassion
Pros:

We had a wonderful stay at Sheraton Towers Singapore, and it truly made our anniversary and our son’s birthday trip extra special.

A heartfelt thank you to the hotel team for arranging such a memorable stay. We are especially grateful to Kelly, who went above and beyond to coordinate a beautiful birthday cake for our son and a lovely champagne flutes during breakfast to celebrate our anniversary. These thoughtful touches made us feel genuinely welcomed and valued.

We would also like to sincerely thank Kelvin Lee from the breakfast team. His warm hospitality, attentiveness, and friendly service every morning made our breakfasts a delight. He always greeted us with a smile and ensured our family was well taken care of.

The hospitality, professionalism, and attention to detail shown by the entire team made our stay truly memorable. We left with wonderful memories and would gladly recommend Sheraton Towers Singapore to anyone looking for exceptional service and a comfortable stay.

Thank you once again for making our family celebration so special. We look forward to returning in the future!

2026-06-27 via Tripadvisor
O
OnAir29397985443 Family
10
Chef Kelvin Lee is very friendly :)
Pros:

Chef Kelvin Lee is very friendly and nice, i enjoyed the conversation! He also made nice omelette for us. Thank you Chef! 😁

2026-06-26 via Tripadvisor
2
262arifz Business
10
Pleasant Experience
Pros:

The room is quite okay for me. The room so clean, the ambience was chill. The breakfast was great and a lot of varieties. The staff are accomodating and especially Kevin Lee. He made the best sunny side egg and ommellete for me.

2026-06-25 via Tripadvisor