Sheraton Parsippany Hotel

Hotels
Sheraton
8 (533 reviews)
199 Smith Road , Parsippany , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Accommodating staff
Good price
Cons:
Outdated room
Uncomfortable beds

Categories

Cleanliness
6.83
One of the beds had blood stains, but front desk took care of it.
Service
8.8
Staff was accommodating and helpful.
Location
8.34
Convenient location with good access, despite parking issues.
Room Quality
7.29
Standard Preferred room was outdated and beds were uncomfortable.
Amenities
7.82
Castle style of the building is appreciated.
Value for Money
8.78
Great price found during a Black Friday Deal.
Food and Beverage
8.33
Staff at the restaurant were incredible.
Overall Experience
7.8
Overall stay was good despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:50

Property Description

Castle-Themed Luxury with Modern Comforts

Exquisite Dining and Wellness Facilities
Indulge in a culinary journey at Jester’s Court and Tipperary Pub. Unwind at the full-service health club with a running track, racquetball courts, hot tub, sauna, and available massages.

Convenient Amenities and Nearby Attractions
Enjoy rooms with flat-screen TVs, seating areas, and free Wi-Fi. Explore nearby Mazda Brook Golf Course, Drew University, Newark Liberty International Airport, and vibrant New York City.

Book your stay at Sheraton Parsippany Hotel to experience the perfect blend of medieval charm and contemporary luxury.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, the Club Lounge is closed on weekends.

Please note, for guests who book club rooms on weekends, breakfast coupons will be provided based on occupancy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 533 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 7.8
R
Roger solo_traveller ch
1
Avoid if you are a light sleeper
Pros:

Staff were nice and accommodating

Cons:

The aircon unit was super loud. Changed rooms and it was a bit better. Breakfast was comped due to the inconvenience but it was hard to sleep properly with the noise.
Had to ask for a blanket as there were just thin sheets on the bed.

2026-01-29 via Nuitee
J
Joecaster couple us
8
2026-01-23 via Nuitee
K
Kim couple us
2
Dirty Like a Cheap $50 a Nite Motel
Pros:

The gym was very nice. It's apparent they put more investment dollars toward making the gym look nice rather than the actual rooms where guests spend most of their time.

Cons:

This property fell far below expectations. The carpet was filthy and the furniture was rundown. I noticed it immediately when I walked in and was quite surprised given how Sheraton has such a good reputation for high quality hotels.

The manager. Mr. Mosley was very nice and explained that the hotel had not been renovated in a very long time. I asked if I could change rooms but he said that most of the rooms had stained carpets and they only steam them every quarter.

I also asked for a blanket and they brought me a blood stained mattress cover instead. I immediately called and asked for a replacement. After waiting a 1/2 hour, I took the blood stained mattress cover to the front desk at which time the manager replaced it for an actual blanket. I was here for a convention and but for my desire to benefit from the knowledge shared at the conference I would have left because the room was subpar and basically equivalent to a cheap motel.

The fact that the manager told me that the property had not been renovated in a very long time and the staff providing with me a blood stain mattress cover says everything about the Sheraton's standard of excellence - they literally have NONE! This was absolutely not worth the price and I would not recommend this property.

2026-01-20 via Nuitee
S
Silvana solo_traveller us
5
2026-01-20 via Nuitee
G
Gino couple us
8
2026-01-20 via Nuitee
B
Beth couple us
8
2026-01-19 via Nuitee
A
Aisa couple ru
8
Pros:

I liked the location. There is a lot of greenery and nature around the hotel. The hotel is pretty big. The room was quiet, the room was spacious and comfortable with a new TV. 2 pools.

Cons:

No free breakfast.
the pool was crowded on weekend

2026-01-19 via Nuitee
A
Adrian solo_traveller au
4
Very average……
Cons:

Air conditioner was so noisy it was unusable. I could hear the neighbouring rooms system power cycle throughout the night.

2026-01-19 via Nuitee
F
Fernamdo couple us
10
2026-01-12 via Nuitee
S
Shuman couple us
2
Rip off
Pros:

Nothing

Cons:

Got to check in and they charged me another $50. I asked what was that for, they said incidentals, ridiculous! Also they never made our roo. Up. At 8pm went to front desk and told them. They said they'd have room service come right up. 46 minutes later, no room service. Called front desk saying we need fresh towels. 1/2 hour later we got towels and not wash cloths. Fir $250 a night we'd never stay at another Sheraton.

2026-01-12 via Nuitee
E
Edisson couple us
10
Nice Place
Pros:

Location

Cons:

N/A

2026-01-08 via Nuitee
P
Painter solo_traveller us
10
2026-01-08 via Nuitee
K
Kadir family_with_children tr
8
2026-01-07 via Nuitee
H
Hemant family_with_children us
7
Pros:

Location and staff

Cons:

Cleanliness and loid noise coming from the AC

2026-01-07 via Nuitee
L
lodi couple us
8
2026-01-05 via Nuitee
F
Faizan Safir extended_group us
8
2026-01-03 via Nuitee
L
Laura couple us
8
Pros:

Ease of check in and staff was very accommodating. Great price off Booking.com during Black Friday Deal.

Cons:

We stayed in a Standard Preferred room, with 2 double beds. Room is a bit outdated. Could use a renovation. Beds were not too comfortable and small.

2026-01-02 via Nuitee
J
Julio family_with_children us
6
2025-12-31 via Nuitee
R
Ranjit extended_group au
7
2025-12-31 via Nuitee
A
Aly couple ca
5
2025-12-29 via Nuitee