Dolce by Wyndham Parsippany

No microwaves in the rooms or on each floor. 2 in the entire hotel and located on the first floor. Extremely inconvenient and a hazard having to carry hot food long distances.

I didn't like the fact I was charged twice for the 75 dollar hold on my credit card

Nada

The staff was abhorrent and rude. They left my family without bedding for the sofa bed for over 4 hours after check in. This is after not accomodating my roll away bed request. Every time we asked for the bedding, they were rude. And to not even have free breakfast is ridiculous.

Room was small, will definitely book two rooms next time. Breakfast was okay, staff at breakfast take their jobs seriously, my daughter didn’t get to eat as she spilled juice and I wanted to take cereal (closed) with us so she could have later and I got remprimanded for trying to take food out.

Cleanliness

Outdated and not clean.

We stayed for two nights with my mother and our 8-pound, house-trained miniature poodle.

Unfortunately, our experience was very disappointing. The first room we were checked into had a horrible smell, and there was a huge wet stain right in the middle of the room. I requested a room change, and although the second room was better and had no unpleasant odor, the carpet still had visible stains.

I travel frequently with my dogs and have stayed at numerous hotels and resorts, both in the United States and throughout Europe. I have never been checked into a room with such a terrible smell. Regardless of whether a hotel is pet-friendly, rooms should be clean, fresh, and properly maintained.

Another thing that struck me as very unusual was the bedding. Our room had two queen beds, and both mattresses were covered in plastic encasements. I have never encountered this in a hotel before, and it made me wonder why they were necessary. Were they intended as bedbug protection, or was there another reason? I cannot say, but it certainly gave me an uncomfortable impression, and sleeping was very uncomfortable.

Overall, this stay did not meet my expectations for cleanliness, comfort, or room maintenance. Traveling with a small, house-trained dog should not mean having to accept rooms in this condition. I hope the hotel takes these concerns seriously and improves its housekeeping and room standards.

Too long a walk to rooms for a disabled person. Promised connecting rooms. No go. Received a room key that didn't work, but too far to walk back to the desk to get a replacement key. Called desk, informed that they were too busy to send a workable key.Was informed that 1 room would have a transfer shower (seat inside shower), which was not true. The king bed in the disabled person room was mushy and sunken, extremely uncomfortable. Also people outside of the first floor rooms were noisy & smoking most of the night, which perminated into our rooms. Not enough parking for people who are staying at the hotel especially handicap parking. People who don't have a sign parked in handicapped spots. Could not even get into restaurant & no room service.No control, hotel only interested in events. Would never go to this hotel again.

There was a smell in the room, that I could not figure out what it was. It smelled pretty bad.