Rydges South Bank

Hotels
EVT
8.8 (235 reviews)
9 Glenelg Street, South Bank, South Brisbane, Queensland, 4101 , South Brisbane , AU

Facilities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Inconsistent service
Poor valet parking experience

Categories

Cleanliness
8.69
Rooms were mentioned as spotless, indicating high cleanliness.
Service
8.66
Some positive comments on service, but also mentions of unhelpful staff.
Location
9.2
Perfect location mentioned multiple times.
Room Quality
8.65
Rooms described as spacious and comfortable.
Amenities
8.68
Pool and breakfast were noted, although some issues were mentioned.
Value for Money
8.64
General sentiment about value aligns with hotel standards.
Food and Beverage
9.19
Breakfast described as one of the best experienced, indicating quality.
Overall Experience
8.66
Mixed feelings but predominately positive experiences including loyal guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:23

Property Description

Welcome to Rydges South Bank, where luxury meets convenience in the heart of Brisbane!

Recreational Amenities
Dive into relaxation with our outdoor pool, invigorate your senses in the sauna, or maintain your fitness routine at our state-of-the-art fitness center. For families, we offer babysitting services to ensure your peace of mind while you enjoy your stay.

Dining Options
Savor local flavors at CBD Cafe Bar and Dining, one of our three delightful restaurants. Treat yourself to room service during limited hours or grab a quick snack at our coffee shop/café before heading out to explore the vibrant surroundings.

Business and Event Facilities
Our hotel features a 24-hour business center and versatile event facilities, perfect for any meeting or conference. Stay connected with complimentary wireless internet and enjoy express check-out for a hassle-free departure.

Don’t miss the opportunity to enhance your Brisbane experience—book your stay at Rydges South Bank today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 235 reviews
Cleanliness: 8.69
Service: 8.66
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
J
J1309KSjoanner Family
10
Rydges Brisbane Southbank
Pros:

My first choice for Brisbane accommodation, ideal when seeing a performance at QPAC or the Brisbane Convention Centre. Just cross the road and you are in Southbank, easy access to State Library, Museum, Art Gallery and GOMA. Many great restaurants within easy walking distance.
Was very pleased to see that the air conditioning has been upgraded since my last stay in 2025 - Air con worked very well.
Quiet room, comfortable bed and pillows.

2026-02-19 via Tripadvisor
C
cheryle903 Couples
10
Good mid week escape
Pros:

Amazing room with balcony overlooking the Brisbane River. Easy walk to South Bank, City Cat, bus and train station. One bus stop from West End and great restaurants. Staff service was awesome. Check in was a
nice experience as staff was so friendly. Check out by web and very streamlined. Thanks Rydges.

2026-02-18 via Tripadvisor
7
795devines Couples
6
Offensive Reception Staff - No Room Refresh
Pros:

We stayed on 14 and 15 February 2026 in room 802. We left the "please refresh room" sign on the door when we left in the morning. Returning mid afternoon - the room had not been "refreshed". Coffee cups still sitting, no fresh milk, bed unmade, wet towels in the bathroom . We left the sign out again when we left for the show in the evening. Again we returned and the room had not been refreshed. We brought this to the Reception attention in the morning at checkout - she said " you could have phoned down and asked" and then the best bit.... I'll need to check with Housekeeping if that you say is true..... First, we should not have to phone down and ask - we were in our room by then and did not want housekeeping when we were in the room and second.... well - really, we paid $1000 for 2 nights - you think we would bother lying about the poor service? Offensive to say the least. Would not stay here again. Plenty of other choices.

2026-02-16 via Tripadvisor
K
K2473INmarkb Business
10
Always pleasant and good value when compared against other offerings . The facilities both food and wine is great !
Pros:

First class facilities
Great food & wine offerings
Breakfast buffet is superior and great value
Gym is modern as well ..

2026-02-11 via Tripadvisor
9
974richarda Couples Brisbane, Brisbane Region, Queensland
10
Excellent Stay
Pros:

Fantastic experience. All the staff were amazing, the facilities and room were of a high calibre.

2026-02-10 via Tripadvisor
J
jessykahf2018 Family
10
Walking distance to all the action
Pros:

We had a fantastic stay at Rydges South Bank Brisbane. The service was outstanding - warm, welcoming and genuinely friendly from the moment we arrived (Thanks, Sean).
We actually arrived a few hours before check-in and were lucky enough to be offered an early check-in, which was such a rare and appreciated touch after travelling, as we were able to drop our bags, get refreshed and hit the streets to explore the area.
The hotel itself was spotless and very well maintained, with great amenities. But the real standout is the location. You’re within walking distance of so many amazing places to eat, see and do. Being so close to Streets Beach was a huge win, the kids absolutely loved it. And when we needed a break, it was only a short walk back to the hotel, which honestly saved us a lot of money on transport and extras.
Would absolutely stay here again.

2026-02-05 via Tripadvisor
K
kenfifer Couples Smithfield, Cairns Region, Queensland
10
Great Experience
Pros:

Reception staff were wonderful. Room was great and clean.

2026-02-04 via Tripadvisor
9
910kerris Family
10
Excellent stay for my daughter and I.
Pros:

Great Location for what I needed.Staff were excellent.Room was clean and comfortable.Great breakfast on offer. Had a great meal in the bar area too.

2026-02-02 via Tripadvisor
G
Go638811 Family
4
An unpleasant experience for a tired mum
Pros:

This is the second time that I have stayed at this ridges in the last six months. My first experience was wonderful, the room was on a high floor with no balcony and was very fresh and comfortable. This experience has been completely the opposite. I’ve come with my baby to attend a medical appointment - I’m an extremely tired and stressed mum who is looking forward to a restful night
I checked three different times that I cot would be set up in the room. Unfortunately, it wasn’t in the room when I got there and there was a delay.
I was on the lowest available floor with a very small and dirty balcony. It was very noisy.The room felt very cramped and tired, with a low ceiling in the bathroom. there was dust around the vents and rippled paint. The bad was very saggy and felt old. I think the whole room just felt tired and very different than the room I had previously stated
I think the most repulsive thing was the discovery of a very suggestive stain on the single chair in the room. I felt repulsed and like the room was very unclean. Housekeeping were there setting up the cotton at the time and took photos of this things, and I asked to be put in a different room - they were obliging but I’d say I was slightly downgraded from my troubles. I feel like my money would’ve been better spent at many of the other choices around.

2026-01-28 via Tripadvisor
D
Delene_and_John Family Canberra, Australian Capital Territory
10
Completely relaxing
Pros:

Visited Rydges Southbank for a weekend away and granddaughter's 21st birthday. We were very well looked after and Rydges spoiled our granddaughter. Very happy and very relaxing. Eduardo was amazing arranging everything.

2026-01-10 via Tripadvisor
S
susanrE6247BG Family
10
Happiness and satisfied (New Years Eve 2025)
Pros:

Rydges Hotel South Bank Brisbane. And thank you very much to Declan Briggs, the Guests Relations Manager, for his welcome gift for me. We stayed for two consecutive years because we wanted to see the fireworks on New Years Eve again. In room 1020, where we stayed, you can see the entire fireworks display and countdown fromtheStar Casino. The room was very nice and clean and the staff there had good customer service. Yes, 100% RECOMMENDED. And we will definitely come back to stay at this hotel. 😊😊😊. Thanks again.

2026-01-10 via Tripadvisor
I
imadekrisna Friends getaway
10
My Go‑To Brisbane Stay, Every Time
Pros:

I always stay at Rydges South Bank and absolutely love this hotel. Declan, the Guest Relations Manager, goes above and beyond for every guest, especially those who return. The whole team is incredibly welcoming. My room was spotless and very comfortable, and the location is perfect. I’ll share a photo of my beautiful room as well.
Happy New Year to the wonderful Rydges South Bank team!

2026-01-03 via Tripadvisor
J
juliefR565XK Family
2
Do NOT recommend
Pros:

Don't bother going here if you have any type of schedule to stick too.
Service is non existent, valet parking situation is, they take your car, you ask for your car hours in advance at a particular time, they bring the car around the better part of an hour late without a single excuse or apology.
They won't care less if you're out 1000s of dollars because of their mistakes at all.

2026-01-01 via Tripadvisor
D
D2539FNkellyd Family
10
Perfect family staycay
Pros:

The wonderful experience of Rydges South Bank began even before we arrived! The communication and service from staff - particularly from Xin Jin the Executive Assistant Manager - was unparalleled. The location is perfect to access Southbank but also an easy walk into the city. We took this trip as a staycation and it was a perfect midweek break with our kids before the craziness of Christmas. The room was quite spacious for a family of 4 (including a tall 13 and 8 year old!). We loved having a balcony and enjoyed our view across the river to the city, but also appreciated how quiet it was once the doors were closed. We all loved cooling off in the pool and definitely appreciated it being outdoors instead of indoors like some hotels. We had a breakfast buffet included and it was one of the best we've had - the food was so yummy, really fresh and had an excellent variety. Can't recommend it highly enough, thank you!

2025-12-21 via Tripadvisor
K
kcN7385CZ Family
2
Avoid
Pros:

Valet parking manager needs an attitude check. Extremely unhelpful and rude staff member. Valet parking is apparently compulsory even if not requested at the time of booking. $51 for the privilege of parking your car and limited access to the vehicle.No where to park your vehicle at check-in to unload your belongings, basically your given a minute to remove your things from your vehicle before your hurried up and your vehicle is quickly driven away. Rooms were ok but extremely noisy. Did not come across one friendly staff member.As a local will never stay here again will stay at the Mantra next time

2025-12-20 via Tripadvisor
M
Manny-C Couples Brimpton, Berkshire, England
8
Don’t expect a swimming pool!
Pros:

Rydges is perfectly located on Southbank with walking access to all the Southbank facilities and easy access to the wider Brisbane (highly recommend the City Cat boats).

The rooms are reasonably spacious and there is a sumptuous breakfast with omelettes etc made to order.

Really the only disappointment was the pool, which is really too small to swim in, and it was rather surprising to see it closed for a ‘private’ event. If I book a room in a hotel with a pool, I expect to be able to use it. Along with it closing at 1800, when considering the Rydges, if you really want a hotel with a swimming pool I would look elsewhere.

However, for us and what we were doing (a test match at the Gabba), this was a good hotel in a great location, with helpful staff.

2025-12-10 via Tripadvisor
A
A8968RQBeverley Solo travel Sydney, New South Wales
10
HOME AWAY FROM HOME WHERE STAFF BECOME FRIENDS
Pros:

Elderly lady travelling alone made most welcome - and staff very observant and accommodating to my needs - the hotel is pristine, and breakfasts amazin. It was so enjoyable I have booked for another returning again in early November for another long stay and function while my long time friends still above the ground. I live in Sydney alone, and I am making this hotel my luxury home away from home, whenever I need to be in Brisbane - location, view from my high floor, and obliging helpful staff.

2025-10-29 via Tripadvisor
J
JasonA2717 Solo travel
10
Weekend Escape
Pros:

Great location beautiful view of the Brisbane city skyline, the room was clean and well presented. The bed was comfortable and the shower had great water pressure. The room was great for a relaxing night away from home. The breakfast buffet was great, the food was amazing.

2025-10-27 via Tripadvisor
C
Chrisgardener12345 Family London, England
10
Perfect place to stay in Southbank
Pros:

Amazing place to stay, Xin and Team provided awesome service, rooms are spacious and clean. Great location, highly recommend!

2025-10-14 via Tripadvisor
I
Ian
10
Pros:

2025-10-12 via Nuitee