Sheraton Universal

Hotels
•
Sheraton
9 (2852 reviews)
333 Universal Hollywood Drive , Los Angeles , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient shuttle service
Comfortable beds
Helpful reception staff
Cons:
High parking fees
Rooms too small
Cleanliness issues
Poor front desk service

Categories

Cleanliness
8.39
Some reviewers mentioned funky smells and old carpets, indicating potential cleanliness issues.
Service
9.86
Overall, service was praised, particularly specific staff who provided exceptional assistance.
Location
9.4
The location is frequently mentioned as a major advantage for accessing Universal Studios.
Room Quality
8.35
Some rooms were noted as small or needing updates, indicating mixed feelings about quality.
Amenities
9.38
Amenities such as the shuttle service and spa were well-reviewed, boosting their rating.
Value for Money
8.34
Many guests felt prices were high compared to the quality, impacting the perceived value.
Food and Beverage
8.89
Coffee options were noted as not ideal; however, generally good beverage amenities.
Overall Experience
9.36
Despite some negatives, guests had a largely positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:16

Property Description

Luxurious Accommodations:
Experience the allure of Hollywood in our 466 recently renovated guest rooms, designed with a modern and sleek ambiance. Enjoy the Sheraton Signature Sleep Experience®, free Wi-Fi*, and internet smart T.V.’s, all while soaking in breathtaking views of the San Fernando Valley and Hollywood Hills through floor-to-ceiling windows.

Convenient Location:
Situated just a short walk from Universal Studios Hollywood and CityWalk, our AAA 4-diamond hotel offers easy access to popular L.A. attractions like the Walk of Fame, Hollywood Bowl, and Grauman's Chinese Theatre. With the Metro’s red line nearby, exploring the city has never been more convenient.

Exceptional Dining and Entertainment:
Start your day with breakfast at The California's, then hop on our complimentary shuttle to Universal Studios Hollywood. Unwind at In the Mix, our chic hotel bar, or indulge in snacks from the seasonal poolside lounge while the kids splash in the pool. Host unforgettable events in our Starview Room with panoramic Hollywood views. Book your Sheraton Universal experience now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9
Based on 2852 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
S
Seryozh • couple • us
10
2026-03-14 • via Nuitee
N
Nikkia • couple • us
10
2026-03-14 • via Nuitee
B
Brett • family_with_children • au
8
2026-03-11 • via Nuitee
M
melvi • extended_group • us
10
2026-03-10 • via Nuitee
P
Paola • solo_traveller • us
10
2026-03-10 • via Nuitee
P
Paola • couple • us
10
2026-03-10 • via Nuitee
R
Rebecca • extended_group • gb
9
Would stay again
Pros:

Location cleanliness great staff

Cons:

Nothing

2026-03-09 • via Nuitee
E
Eileen • solo_traveller • ca
4
Price didn't match room
Pros:

Shuttle to Universal

Cons:

Bathroom floor very slippery; carpet dirty; wall panel ling falling off.

2026-03-09 • via Nuitee
B
Burelison • family_with_children • us
10
2026-03-08 • via Nuitee
C
Christopher • family_with_children • us
10
2026-03-06 • via Nuitee
E
Eva • couple • us
10
2026-03-05 • via Nuitee
O
Olav Sanders • family_with_children • nl
9
Pros:

Location

Cons:

The price for parking with the high roomrates at 55 dollars per day is not necessary and to high.

2026-03-05 • via Nuitee
C
CallawayMcKay8 • Business
10
Great spot
Pros:

What a fantastic place to visit. We had our annual work meeting and gala event here. The staff is so nice especially Joshua and Matteo out front. Randy at bar and Esther at This hotel is perfect for a conference, a reunion, big fundraiser or a vacation. Located in a great spot the staff is outstanding. Joshua went above and beyond for our team! It's close to Studio City Walk which is fun too. Has a pool in center courtyard

2026-02-28 • via Tripadvisor
H
Holly • family_with_children • us
9
2026-02-28 • via Nuitee
K
Kimberly • family_with_children • au
8
Perfect stay for Universal studios
Pros:

Great location for Universal studios. The rooms were spacious and comfortable. The lobby/bar area has lots of sitting areas to relax and have a drink or something to eat. Having a starbucks was handy also if you wanted to grab something quick to go.

2026-02-28 • via Nuitee
L
LONG • family_with_children • cn
9
2026-02-28 • via Nuitee
D
destiny • couple • us
10
2026-02-26 • via Nuitee
יוסי קינן • family_with_children • il
8
2026-02-25 • via Nuitee
E
Edila • family_with_children • us
7
Na
Pros:

Closed to universal studios

Cons:

Request to check the AC unit room was to warm never show up wait for an hour diced to go sleep .

2026-02-24 • via Nuitee
H
Hoang Thang • family_with_children • vn
9
Very relax and pleasant.
Pros:

Very close to Universal and staffs are friendly.

Cons:

My room is connected to other room with a door, so I can hear people in other room clearly.

2026-02-24 • via Nuitee