Pan Pacific Perth

Hotels
Pan Pacific Hotels & Resorts
8.7 (4084 reviews)
207 Adelaide Terrace , Perth , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Great location
Cons:
Some cleanliness issues
Pillows uncomfortable
Overpriced amenities

Categories

Cleanliness
8.36
Reviews mentioned clean rooms; however, concerns about specific items not being clean were noted.
Service
9.13
Multiple reviews praised exceptional service from staff, highlighting their friendliness and helpfulness.
Location
8.97
Location received positive mentions for being central and convenient for activities.
Room Quality
8.62
Rooms were described as clean and comfortable, with some concerns about pillows and room size.
Amenities
8.65
Good facilities were acknowledged; however, some reviews felt enhancements were necessary.
Value for Money
8.01
Some reviews felt the hotel was overpriced for what was provided, particularly regarding room service.
Food and Beverage
8.86
Positive comments about dining experiences, particularly breakfast and restaurant quality.
Overall Experience
9.03
Generally, guests expressed high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:46

Property Description

Luxurious Accommodation
Pan Pacific Perth offers a wide range of guest rooms and suites, each designed for comfort and style. From modern amenities to elegant decor, our accommodations provide the perfect retreat during your stay in Perth.

Dining and Entertainment
Indulge in a culinary journey at our onsite venues. From freshly baked pastries at Lobby Café to exciting sports games at Hill Street Sports Bar and Restaurant, there's something for every palate. Unwind at The Stage with creative cocktails or savor award-winning Peruvian cuisine at UMA Restaurant.

Convenient Location and Awards
Situated in the bustling Perth CBD and near the picturesque Swan River, our hotel is the ideal choice for both leisure and business travelers. With accolades like Trip Advisor's Traveller's Choice Winner, Pan Pacific Perth promises a memorable experience for all guests.

To experience the epitome of luxury and hospitality, book your stay at Pan Pacific Perth today!

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, MasterCard, American Express or Union Pay credit card.

Please also note that there is a 3% charge when you pay with a Diners Club or JCB credit card, and a 0.99% charge when you pay via AliPay.

Please note that you will be asked to pay the following charges at the hotel:
Deposit: AUD 100 minimum per night

Please note that there is a parking height restriction of 6.2 feet.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for AUD 70 per person per night when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 4084 reviews
Cleanliness: 8.36
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.01
Food and Beverage: 8.86
Overall Experience: 9.03
L
Lesley couple ie
9
Great location super staff
Pros:

Great location , super room with a fabulous view of the swan river .

Cons:

The breakfast was lovely but very overpriced and the pool is disappointing it need an update for the overall price paid

2026-04-18 via Nuitee
S
Stewart family_with_children au
10
2026-04-18 via Nuitee
L
lynne couple gb
10
2026-04-18 via Nuitee
C
campbell-reid couple au
7
Excellent. Great staff
Pros:

Great on both accounts

Cons:

Room felt small and with furniture slightly cluttering the space. It was very attractive but certainly prepped rooms with more space to put bits and pieces

2026-04-18 via Nuitee
H
Hannah couple au
8
Pros:

Rooms where nice staff was great

Cons:

Pool needs an upgrade

2026-04-18 via Nuitee
W
Wessels couple au
8
2026-04-18 via Nuitee
A
Aaron couple au
10
Fantastic and professional service. Massive improvement made in the customer service.
Pros:

Very clean environment.

Cons:

Flawless

2026-04-18 via Nuitee
D
Deborah couple gb
10
BRILLANT
Pros:

ALL OF IT WOULD STAY HERE AGAIN

Cons:

NOTHING

2026-04-17 via Nuitee
B
Bevan solo_traveller au
9
Pros:

The accommodation was great, & the restaurant we dined at was above average. The staff were helpful & professional with our needs. Thankyou Bevan.

Cons:

Pool was not up to scratch.

2026-04-17 via Nuitee
S
Shane extended_group au
7
2026-04-17 via Nuitee
B
Bethan couple au
7
2026-04-17 via Nuitee
V
Vivienne solo_traveller au
10
Pros:

Club lounge was fabulous to unwind. Very generous food and beverage.

Cons:

Nothing

2026-04-17 via Nuitee
J
Jayden couple au
10
2026-04-16 via Nuitee
S
Susan solo_traveller au
10
Pros:

Beautiful rooms, comfortable beds, great service

2026-04-16 via Nuitee
J
John hunt solo_traveller au
10
2026-04-16 via Nuitee
K
Karen solo_traveller au
10
2026-04-16 via Nuitee
S
Sardelic solo_traveller au
8
2026-04-16 via Nuitee
T
Taurua solo_traveller au
10
Pros:

From the service to the room breakfast so good

Cons:

Nothing negative to say

2026-04-16 via Nuitee
A
Alicia couple au
10
2026-04-16 via Nuitee
H
Holly couple au
10
Pros:

clean, beautiful staff!!

2026-04-16 via Nuitee