Children allowed
Pets allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful oceanfront views
Great amenities
Cons:
Cleanliness issues
Busy pool area
Location may not be ideal for some

Categories

Cleanliness
7.64
Some reviews mentioned issues with cleanliness, specifically regarding room service and external areas.
Service
9.11
Numerous reviews highlighted exceptional service and friendly staff.
Location
8.15
Location has both pros and cons, being peaceful but not central.
Room Quality
9.1
Many reviewers mentioned upgraded rooms and oceanfront views.
Amenities
8.63
Amenities like the pool and gym received positive mentions.
Value for Money
8.59
Overall positive experiences indicate good value considering the service and amenities.
Food and Beverage
8.14
Breakfast and dining options were praised, though some service issues were noted.
Overall Experience
8.61
Reviewers expressed strong satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:38

Property Description

Luxurious Oceanfront Resort
This exclusive 5-star oceanfront resort in Rio's trendy Leblon Beach offers a newly redesigned pool area with a JacuzziⓇ facing the ocean and lush tropical landscape. Guests can enjoy free WiFi throughout the hotel.

Dining and Entertainment
Indulge in noble cuts of meat at Casarão Restaurant, Italian cuisine at Bene Restaurant, and innovative cocktails at Dry Martini Bar. For breathtaking ocean views, head to L'Etoile on the 26th floor. Casa da Cachaça offers specialty snacks and drinks by the pool.

Relaxation and Comfort
Unwind at the well-equipped gym or Shine Spa, and retreat to spacious rooms with modern decor, air conditioning, and private balconies overlooking the beach. Don't miss out on exploring Christ the Redeemer and Tijuca Forest nearby.

To book your luxurious stay at Sheraton Grand Rio, visit our website now!

Important information:

Guests need to meet the requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination.

Please note that pets are allowed only in the Ocean Front Suite and for a surcharge. They must have up to 18 kg. Please contact property for further details.

For Non-Refundable Policy Rates, the hotel requires a guarantee, either in the form of a credit card payment or money transfer. Please note for credit card payments, the hotel requires authorization in the form of a photocopy of the front and back of the credit card.

Guests must present the same credit card used at the time of the booking for guarantee or pre-payment reservations. In case a third party is responsible for the payment, they must contact the hotel prior to check-in to provide properly documentation.

Bath tubs are provided upon availability. The single beds offered are auxiliary beds.

According to Brazilian laws (Article 82 – Statute of Child and Adolescent Law No. 8069/90), for reservations with children between 0 and 18 years of age, parents or guardians must present at check-in, documentation of the child (passport or birth certificate). In case the child is accompanied by a guardian, it is mandatory to possess authorization term of Juvenile Court for travel with others.

This hotel provides free breakfast for children with 5 years and younger. Children 6 years and older (up to 12 years old) get a 50% breakfast discount.

Please note that guests can choose between the use of 02 bicycles for one hour simultaneously or use of 01 bicycle for two hours.

Please note that the resort fee includes:
- Wireless enhanced high speed internet access in the rooms and in public areas;
- 2 welcome drinks per stay;
- Access to the Shine Spa lounge and relaxing room, including dry sauna or steam room, with toiletries and locker;
- 1 hour tennis courts daily with 2 rackets and balls;
- 20% off on Shine Spa and Beauty Salon services;
- 10% discount on lunch buffet;
- Parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for US$31.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 3997 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
N
Nicolas • solo_traveller • de
9
Wunderbare Lage - tolles Areal, Strand und Pool top
2026-06-26 • via Nuitee
T
Thiago • family_with_children • br
9
Tirando o erro inicial,a estadia foi excelente,quarto espaçoso,cama excelente,café da manhã completo, recreação e piscin
Pros:

Cama king, muito confortável

Cons:

Não tinham separado a cama para minha filha,estava na reserva.
Demoraram mais de 1 hora para entregar a cama , chegamos no hotel às 23h,fomos dormir depois da meia noite

2026-06-25 • via Nuitee
R
Robert • couple • br
8
Pros:

Qualidade do café da manhã e afabilidade da maioria dos membros da equipe do hotel

Cons:

Nao recebi nota fiscal por email conforme prometido;
As poltronas da área externa não foram secas apos a chuva, criando uma situação desagradável para os que ali se aventuravam e so percebiam o desleixo após terem a roupa molhada

2026-06-23 • via Nuitee
W
Wanderer19780621756 • Solo travel • Sao Paulo, State of Sao Paulo
10
The Marriot quality
Pros:

The Marriott standard of quality is taken to an even higher level at this Sheraton. It is a wonderful and very safe place where you can truly relax and unwind with complete peace of mind. I am a huge fan of your work and consistently impressed by the exceptional hospitality and service.

2026-06-20 • via Tripadvisor
L
Lekha • family_with_children • in
9
A good experience at Sheraton Rio
Pros:

Breakfast was good and had a variety each day.the view of the ocean was great. It was big and spacious and wait staff was attentive.

Cons:

There could have been a bigger room service menu.the bathroom lacked toilet amenities such as shower cap and cotton face pads. The shower gel bottle dispenser was faulty.

2026-06-20 • via Nuitee
P
Pedro • couple • br
4
Muito caro para o que entrega. Não se justifica.
Pros:

Ambientes externos, recepção e de uso comum em geral.

Cons:

Quarto RIDÍCULO, esquadria velha, dá pra ouvir o trânsito, acústica interna péssima, se ouve o corredor e os quartos ao lado, móveis velhos, banheiro bastante velho também.

2026-06-19 • via Nuitee
R
Rudimar Andreis • couple • br
8
Atendeu sem grandes elogios
Pros:

Limpeza
Cama

Cons:

Telefone falhou
Demora no atendimento do quarto

2026-06-18 • via Nuitee
M
mmg93 • family_with_children • br
10
2026-06-18 • via Nuitee
N
Nuno • couple • br
5
2026-06-17 • via Nuitee
G
georgemK7416AY • Family
10
Great family vacation spot
Pros:

Great location with amazing views. Terrific service. Club lounge is excellent. Nice pool and beach access.

2026-06-16 • via Tripadvisor
T
Tiago • couple • br
10
2026-06-15 • via Nuitee
A
Alexandre • couple • br
10
2026-06-13 • via Nuitee
I
ignacia • extended_group • cl
10
Agradable
Cons:

La habitación estaba un poco fria, pedimos una manta adicional y la entregaron a la brevedad. Mi única crítica sería que los baños necesitan extractor. Acumulan demasiado vapor.

2026-06-13 • via Nuitee
J
Jet58280250471 • Family • United States
8
Very nice work team with strong kindness and attention
Pros:

Very nice work team with strong kindness !

But bad maintenance around pool and rooms totally old fashioned .
Pool area wiht gas smelling and sewage, wiht broke chairs and dirty around pool area

2026-06-12 • via Tripadvisor
L
Laís • family_with_children • br
10
Pros:

Excelente equipe e estrutura física. Fomos muito bem acolhidos.

2026-06-12 • via Nuitee
R
Rodrigo • couple • br
9
No geral o hotel é fantástico
Pros:

Estrutura e restaurantes excelentes

Cons:

Instalações um pouco antiga e localização que depende de carro

2026-06-11 • via Nuitee
N
Nagumo • couple • br
9
2026-06-11 • via Nuitee
M
maria alejandra • couple • ar
8
Pros:

Llegamos al hotel después de pasear a las 18 hs y el cuarto no lo habían hecho , y ya a esa hora nos quedábamos asi q no lo hicieron

Cons:

Que si no cumplieron con ese servicio deberían resarcirlo de alguna manera , no cumplieron con algo por lo que yo pagué

2026-06-10 • via Nuitee
C
Claudia • extended_group • cl
10
2026-06-09 • via Nuitee
M
Maria Genoud • couple • ar
10
Pros:

El hotel está ubicado en Leblon y tiene una playa privada donde la mayoría de la gente es la del hotel. Por lo cual no hay que preocuparse de los ladrones en la playa. El personal del hotel es muy amable siempre. El desayuno es espectacular. Si te alojas en las habitaciones Club el desayuno se sirve en el piso 26 con una vista hermosa y además el hotel brinda un servicio de happy hour de 17 hs a 19 hs donde sirven cocteles y fiambres. La zona de la piscina es muy linda e ideal para disfrutar en la tarde.

2026-06-09 • via Nuitee