Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful oceanfront views
Great amenities
Cons:
Cleanliness issues
Busy pool area
Location may not be ideal for some

Categories

Cleanliness
7.64
Some reviews mentioned issues with cleanliness, specifically regarding room service and external areas.
Service
9.11
Numerous reviews highlighted exceptional service and friendly staff.
Location
8.15
Location has both pros and cons, being peaceful but not central.
Room Quality
9.1
Many reviewers mentioned upgraded rooms and oceanfront views.
Amenities
8.63
Amenities like the pool and gym received positive mentions.
Value for Money
8.59
Overall positive experiences indicate good value considering the service and amenities.
Food and Beverage
8.14
Breakfast and dining options were praised, though some service issues were noted.
Overall Experience
8.61
Reviewers expressed strong satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:38

Property Description

Luxurious Oceanfront Resort
This exclusive 5-star oceanfront resort in Rio's trendy Leblon Beach offers a newly redesigned pool area with a JacuzziⓇ facing the ocean and lush tropical landscape. Guests can enjoy free WiFi throughout the hotel.

Dining and Entertainment
Indulge in noble cuts of meat at Casarão Restaurant, Italian cuisine at Bene Restaurant, and innovative cocktails at Dry Martini Bar. For breathtaking ocean views, head to L'Etoile on the 26th floor. Casa da Cachaça offers specialty snacks and drinks by the pool.

Relaxation and Comfort
Unwind at the well-equipped gym or Shine Spa, and retreat to spacious rooms with modern decor, air conditioning, and private balconies overlooking the beach. Don't miss out on exploring Christ the Redeemer and Tijuca Forest nearby.

To book your luxurious stay at Sheraton Grand Rio, visit our website now!

Important information:

Guests need to meet the requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination.

Please note that pets are allowed only in the Ocean Front Suite and for a surcharge. They must have up to 18 kg. Please contact property for further details.

For Non-Refundable Policy Rates, the hotel requires a guarantee, either in the form of a credit card payment or money transfer. Please note for credit card payments, the hotel requires authorization in the form of a photocopy of the front and back of the credit card.

Guests must present the same credit card used at the time of the booking for guarantee or pre-payment reservations. In case a third party is responsible for the payment, they must contact the hotel prior to check-in to provide properly documentation.

Bath tubs are provided upon availability. The single beds offered are auxiliary beds.

According to Brazilian laws (Article 82 – Statute of Child and Adolescent Law No. 8069/90), for reservations with children between 0 and 18 years of age, parents or guardians must present at check-in, documentation of the child (passport or birth certificate). In case the child is accompanied by a guardian, it is mandatory to possess authorization term of Juvenile Court for travel with others.

This hotel provides free breakfast for children with 5 years and younger. Children 6 years and older (up to 12 years old) get a 50% breakfast discount.

Please note that guests can choose between the use of 02 bicycles for one hour simultaneously or use of 01 bicycle for two hours.

Please note that the resort fee includes:
- Wireless enhanced high speed internet access in the rooms and in public areas;
- 2 welcome drinks per stay;
- Access to the Shine Spa lounge and relaxing room, including dry sauna or steam room, with toiletries and locker;
- 1 hour tennis courts daily with 2 rackets and balls;
- 20% off on Shine Spa and Beauty Salon services;
- 10% discount on lunch buffet;
- Parking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for US$31.50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 9 per day.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 3914 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
M
martins mendes • solo_traveller • br
9
2026-05-07 • via Nuitee
S
Silvia • extended_group • us
5
It was ok. But I expected better from Sheraton
Cons:

Had to call the staff more than once to take care of maintenance issues.

2026-05-07 • via Nuitee
F
Federico • couple • uy
8
Pros:

Pisicna y servico de Toallas es excelente, el buffet del desayuno es muy bueno y tiene una variedad muy grande. la ubicacion es ecelente si buscas tranquilidad y estar relativamente cerda de Leblon e Ipanema, ( 3 min en taxi y una distancia super caminable si vas sin niños).

Cons:

los servicios de restoranes no son buenos, si bien el menu es variados los platos no están bien logrados a mi gusto ( exluyendo el desayuno que es muy bueno y fresco).

2026-05-07 • via Nuitee
C
Chrystelle • extended_group • fr
10
2026-05-05 • via Nuitee
G
GUSTAVO ENRIQUE • family_with_children • ar
7
Pros:

***

Cons:

***

2026-05-05 • via Nuitee
F
Fernanda • extended_group • br
1
2026-05-04 • via Nuitee
D
Darwin • family_with_children • nl
8
2026-05-04 • via Nuitee
F
Fernanda • couple • br
1
2026-05-04 • via Nuitee
G
Gari • family_with_children • ar
10
Increíble
Pros:

Excelente

Cons:

Nada

2026-05-04 • via Nuitee
C
Carlos • couple • ar
10
Fueron 5 dias de pleno relax
Pros:

Si, mucho

Cons:

Nada

2026-05-03 • via Nuitee
M
Miguel • couple • ec
9
Inolvidable estancia en pareja en Rio
Pros:

Muy completo desayuno con variadas opciones para todos los gustos. A destacar la atención de los camareros.

2026-05-01 • via Nuitee
A
Alok • couple • au
3
Very unhappy
Pros:

Ocean view

Cons:

Lack of hot water
Poor quality amenities
Unhelpful front door staff

2026-05-01 • via Nuitee
J
Jorge • couple • pe
10
Pros:

Todo

2026-05-01 • via Nuitee
M
Macarena • extended_group • cl
6
Pros:

Bonito lugar, linda vista al mar, pero horrible vista a la favela.
La gente muy amable.

Cons:

La habitación se pidió para 3 y no había nada para 3, todo era para 2. Muy mal servicio en ese sentido.
La playa estaba sucia, con basura.
La pared gigante de la playa está muy abandonada, fea.

2026-04-30 • via Nuitee
P
Pablo • couple • cl
10
Una linda experiencia
Pros:

La atención del personal muy agradable

2026-04-30 • via Nuitee
R
Renata • couple • br
9
2026-04-30 • via Nuitee
P
Patricia • solo_traveller • co
7
Un hotel bueno en conjunto, pero alejado de las principales atracciones de Río
Pros:

Lo que más me gustó del alojamiento era que realmente estaba al pie de una playa pequeña, pero bonita. El área de la piscina era agradable.

Cons:

Lo que no me gustó, el alojamiento, fue que la primera noche me pusieron en el primer piso, en una habitación que estaba muy cerca a un motor ruidoso. Parece que todos los motores del Hotel se ubican en el primer piso, y yo pienso que no debería de recibir a huéspedes allí o entonces deberían insonorizar mejor las habitaciones. Hay que pagar un suplemento para tener una habitación más arriba con vista al mar, lo cual hice. La habitación Estaba muy bien. Creo que la insonorización es un poco antigua, porque de todas maneras sí se alcanzaba a escuchar ruido de la playa y en algunas noches de ruido de samba y tuve que usar mis tapones. Respecto a destacar del Hotel es que queda un poco trasmano y vas a gastar bastante dinero en Uber para ir a las diferentes atracciones de Río. Por otro lado, lastimosamente nadie me dijo al momento del checking que había un shuttle que iba a Leblon, me enteré de eso el último día y eso no me parece bien.

2026-04-29 • via Nuitee
M
Maria • solo_traveller • ar
9
2026-04-29 • via Nuitee
D
Debora • family_with_children • ar
10
Viaje soñado
Pros:

Me gustó todo ubicación el predio excepcional le personal súper atento amables simpáticos y cordiales las piletas increíbles el gym tambie las vistas el servicio de transfer gratuito al centro de leblon

Cons:

Los vais un poco chicos pero nada cumplían con lo esperado y la palta tabien medio chica pero igual estaba bie y tiene servicio de playa así q estuvo bien y q sea chica no es culpa ya del hotel

2026-04-28 • via Nuitee
S
Scholtz • solo_traveller • br
6
Pros:

On the beachfront with semi-private beach

2026-04-27 • via Nuitee