Sheraton Buenos Aires Hotel & Convention Center

Hotels
Sheraton
7.9 (386 reviews)
San Martin 1225 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional customer service
Beautiful hotel and location
Cons:
Issues with cleanliness
High price

Categories

Cleanliness
6.98
Mention of mold in the pool area and general dissatisfaction with room cleanliness.
Service
8.45
Exceptional customer service noted throughout several reviews, particularly from staff members.
Location
8.49
Unbeatable location for exploring the city with easy access.
Room Quality
7.94
Recently renovated rooms, modern design, with some issues in cigarette smell in one room.
Amenities
7.97
Good fitness center and pool facilities, though some complaints about delays in check-in and check-out.
Value for Money
7.43
Some complaints about pricing being on the expensive side.
Food and Beverage
7.98
Delicious food noted in the restaurant, but some variety issues mentioned at breakfast.
Overall Experience
7.95
Overall satisfaction expressed, though issues with cleanliness and price have been noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:23

Property Description

Luxurious Accommodation with Stunning River Views
Experience elegance and comfort at Sheraton Buenos Aires Hotel & Convention Center, just steps away from Florida Street. Admire the beauty of La Plata River from your plush room featuring satellite TV and city views.

Dining Excellence and Relaxation
Indulge in authentic Italian dishes at Buono Ristorante or sip fine drinks at the lobby bar. Unwind at the spa with a sauna and heated pool, or bask in the sun by the outdoor pool.

Convenience and Service
Benefit from airport shuttles arranged by the 24-hour front desk. With proximity to both domestic and international airports, your travels are simplified.

Book now to elevate your stay at Sheraton Buenos Aires Hotel & Convention Center!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that, in accordance with CABA's laws, guests under 17-years-old that are accompanied by their parents must all present their ID's, passports or marriage certificate at the front desk. In the case under-aged guests are accompanied by a legal guardian, he/she must present the correct certification, plus both's IDs or passports at the front desk. In the case under aged guests are accompanied by an authorized tutor, he/she must present a valid certificate issued by the minor's parents, plus both's IDs or passports.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Mar 15, 2026 until Tue, Dec 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 386 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.95
R
Ricardo Amin solo_traveller br
10
2026-05-13 via Nuitee
P
PATRICE solo_traveller pe
3
2026-05-11 via Nuitee
F
Fabio Pérez couple py
9
Pros:

ubicación

Cons:

gimnasio, renovar los equipos

2026-05-09 via Nuitee
S
Silvero Carmona family_with_children ar
8
2026-05-08 via Nuitee
K
kaifeng couple ar
1
La actitud era tan mala que me hizo sentir incómodo.
Pros:

El personal nos trató a mi amiga y a mí con muchísima grosería. No me dejaron registrarme solo porque no tenía mi pasaporte. Su actitud fue pésima. Prefiero no volver a alojarme en este hotel.

Cons:

El personal nos trató a mi amiga y a mí con muchísima grosería. No me dejaron registrarme solo porque no tenía mi pasaporte. Su actitud fue pésima. Prefiero no volver a alojarme en este hotel.

2026-04-29 via Nuitee
A
Ana Bottero solo_traveller ar
10
Pros:

Higiene

2026-04-27 via Nuitee
G
Gabriel couple ar
4
Bien
Pros:

Spa

Cons:

Se negaron a realizarme factura A

2026-04-27 via Nuitee
M
MIGUEL GUILLERMO VICENTE solo_traveller ar
5
2026-04-26 via Nuitee
R
reno couple ar
1
Cons:

No me hicieron factura A increíble

2026-04-26 via Nuitee
B
betun95 solo_traveller ar
10
Pros:

Perfecto

2026-04-24 via Nuitee
B
Brigitte solo_traveller ch
5
Pros:

Lage okay. Zu Fuss ist die Einkaufsstraße und das Puerto Madera gut erreichbar.

Cons:

Zimmer sind sehr alt und nicht gepflegt, Risse in der Wand, Waschbecken und Badewanne kaputt, Tapeten die sich lösen, Löcher in der Wand.....
Für diesen Preis hätte ich ein sehr viel besseres Zimmer erwartet.
Anscheinend werden die Zimmer gerade renoviert, davon hatte ich jedoch nicht viel!

2026-04-22 via Nuitee
P
Paulo couple br
10
2026-04-21 via Nuitee
G
Gabriel couple ar
10
2026-04-20 via Nuitee
T
Thiago solo_traveller br
9
2026-04-18 via Nuitee
W
Wilson Luiz couple br
8
2026-04-05 via Nuitee
M
Monica couple br
10
2026-04-03 via Nuitee
C
Cintia couple br
8
Bom
Pros:

Localização, cama confortável, quarto amplo.

Cons:

O hotel precisa urgente de uma reforma. Quarto com mobília desgastada.

2026-04-03 via Nuitee
F
Frank couple de
10
2026-04-02 via Nuitee
E
Eduardo couple ar
8
2026-03-30 via Nuitee
A
Andreia solo_traveller br
10
.
Pros:

.

Cons:

.

2026-03-30 via Nuitee