Sheraton Buenos Aires Hotel & Convention Center

Hotels
•
Sheraton
7.9 (408 reviews)
San Martin 1225 , Buenos Aires , ar

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional customer service
Beautiful hotel and location
Cons:
Issues with cleanliness
High price

Categories

Cleanliness
6.98
Mention of mold in the pool area and general dissatisfaction with room cleanliness.
Service
8.45
Exceptional customer service noted throughout several reviews, particularly from staff members.
Location
8.49
Unbeatable location for exploring the city with easy access.
Room Quality
7.94
Recently renovated rooms, modern design, with some issues in cigarette smell in one room.
Amenities
7.97
Good fitness center and pool facilities, though some complaints about delays in check-in and check-out.
Value for Money
7.43
Some complaints about pricing being on the expensive side.
Food and Beverage
7.98
Delicious food noted in the restaurant, but some variety issues mentioned at breakfast.
Overall Experience
7.95
Overall satisfaction expressed, though issues with cleanliness and price have been noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:23

Property Description

Luxurious Accommodation with Stunning River Views
Experience elegance and comfort at Sheraton Buenos Aires Hotel & Convention Center, just steps away from Florida Street. Admire the beauty of La Plata River from your plush room featuring satellite TV and city views.

Dining Excellence and Relaxation
Indulge in authentic Italian dishes at Buono Ristorante or sip fine drinks at the lobby bar. Unwind at the spa with a sauna and heated pool, or bask in the sun by the outdoor pool.

Convenience and Service
Benefit from airport shuttles arranged by the 24-hour front desk. With proximity to both domestic and international airports, your travels are simplified.

Book now to elevate your stay at Sheraton Buenos Aires Hotel & Convention Center!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Please note that, in accordance with CABA's laws, guests under 17-years-old that are accompanied by their parents must all present their ID's, passports or marriage certificate at the front desk. In the case under-aged guests are accompanied by a legal guardian, he/she must present the correct certification, plus both's IDs or passports at the front desk. In the case under aged guests are accompanied by an authorized tutor, he/she must present a valid certificate issued by the minor's parents, plus both's IDs or passports.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Mar 15, 2026 until Tue, Dec 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 408 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.95
P
Pedro • solo_traveller • ar
10
2026-07-10 • via Nuitee
J
Jonathan • extended_group • be
8
Pros:

Le personnel aux petits soins

Cons:

Un peu vieux pour un hôtel de ce standing.

Equipement standard manquant dans la chambre. Pas de sèche cheveux.

2026-07-09 • via Nuitee
T
Tiago • solo_traveller • br
8
An excellent choice, but a little expensive
Pros:

Excellent staff, good facilities with gym, restaurants and bar.
And walk distance for a lot of other places.

Cons:

The bathroom / shower it is very old an uncomfortable.

2026-07-09 • via Nuitee
M
Maria Guadalupe • solo_traveller • ar
10
Pros:

El hotel en general y el personal excelente

2026-07-01 • via Nuitee
K
Karina • couple • ar
10
Pros:

La vista desde el piso 12

Cons:

Todo excelente

2026-06-29 • via Nuitee
O
Oswaldo • couple • br
8
2026-06-29 • via Nuitee
J
JPedro1958 • couple • br
9
Um hotel clássico em Buenos Aires
Pros:

Embora antigo, o hotel mantém sua imponência, Bons serviços, boa localização, bom quarto, e não posso comentar sobre o café da manhã pois nosso voo partiu de madrugada.

Cons:

Cumpriu o desejável e prometido.

2026-06-28 • via Nuitee
A
Ajcip • couple • gt
8
2026-06-27 • via Nuitee
S
sebastian • couple • ar
7
Fue cómoda, pero nos hubiera gustado aprovechar el desayuno. Siendo que aún yendo a las 10, nos fue
Pros:

La limpieza del hotel, la comodidad del cuarto , del personal de recepción y del restaurant

Cons:

No tuvimos oportunidades de aprovechar más de un desayuno, debido a que el lugar, estaba lleno y la espera era de alrededor 45/50 minutos. Muchas mesas estaban ocupadas y era evidente que los comensales ya habían finalizado su desayuno.
Por la noche, volvimos de una salida y nos fue poco grato la negación de ingreso al hotel por parte de la seguridad, siendo que nos estábamos alojando. La encargada de seguridad se acercó, nos permitió ingresar y nos pidió disculpas por el inconveniente. Lo cual se agradece

2026-06-25 • via Nuitee
J
juan carlos • extended_group • ar
10
2026-06-25 • via Nuitee
S
Shirley • solo_traveller • br
10
2026-06-23 • via Nuitee
H
Heloisa • couple • br
8
Foi tudo bem.
Pros:

Gostei do quarto e da vista

Cons:

Nao gostei da comida do lounge. Sem variedade.

2026-06-21 • via Nuitee
N
Nestor Enanuel • couple • ar
9
Confort y excelente atención
Pros:

La comodidad y atención y total privacidad

Cons:

La ubicación, pero bien

2026-06-21 • via Nuitee
M
Mendoza Rolon • solo_traveller • py
10
2026-06-17 • via Nuitee
M
Marcos Raul • couple • ar
7
lindo momento para recordar.
Pros:

la atencion de los empleados.
la limpieza del lugar.

Cons:

faltaria un hidro en la habitacion, y que al momento de concretar la reserva sea mas explicativo las comodidas de la habitacion.

2026-06-16 • via Nuitee
H
Hack • solo_traveller • ar
2
2026-06-08 • via Nuitee
A
Agustin Hernan • couple • ar
2
No vuelvo a ir
Pros:

La atención

Cons:

No funcionaba la televisión la pintura del baño arruinada y todo en muy mal estado

2026-06-06 • via Nuitee
J
Juan Nicolas • solo_traveller • uy
10
2026-06-06 • via Nuitee
E
Eduardo00 • couple • ar
7
2026-05-28 • via Nuitee
J
Julio Fernando • family_with_children • ec
8
Cómoda
Pros:

Ubicación

Cons:

Habitación con mobiliario antiguo
Desayunos poco variados
TV sin acceso a streming

2026-05-24 • via Nuitee