Sheraton Centre Toronto Hotel

Hotels
•
Sheraton
8.5 (3547 reviews)
123 Queen Street West , Toronto , CA
+1 416-361-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited food options
Cold pool area

Categories

Cleanliness
8.58
The rooms were clean every day.
Service
9.05
The staff were friendly, knowledgeable, and helpful.
Location
9.09
The location is excellent with many nearby amenities.
Room Quality
8.54
Rooms are spacious and very comfortable.
Amenities
8.07
Facilities and services are good, but some amenities may not meet expectations.
Value for Money
8.53
The price is reasonable given the location and service.
Food and Beverage
7.58
Food was fine but breakfast options were limited.
Overall Experience
8.55
Overall, a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:37

Property Description

Luxurious Downtown Toronto Stay

Upscale Amenities: Enjoy a lavish experience with an indoor/outdoor heated pool, a modern gym, and a renovated 43rd floor Club Lounge.

Elegant Guest Rooms: Relax in spacious rooms featuring a mahogany work desk, marble bathrooms, a flat-screen TV with in-room movies, and a coffee maker.

Convenient Location: Explore Toronto with ease as the hotel is a stone's throw away from Nathan Phillips Square and CF Toronto Eaton Centre, and within walking distance of major attractions like the Metro Toronto Convention Centre and the Air Canada Centre.

Ready to experience luxury in the heart of Toronto? Book your stay at the Sheraton Centre Toronto Hotel now.

Important information:

Please note the credit card used for booking must be presented at time of check in. Please contact hotel to obtain 3rd party authorization form.

Please note that the breakfast inclusive rate includes the buffet breakfast.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.5
Based on 3547 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
T
Timothy • couple • ca
9
2026-09-19 • via Nuitee
S
Sokhna • solo_traveller • sn
6
2026-09-19 • via Nuitee
C
CARMEN • extended_group • es
7
2026-09-19 • via Nuitee
R
ROY • couple • tt
10
2026-09-18 • via Nuitee
H
Hywel • couple • gb
10
First class.
Pros:

First class hotel.
Good location excellent breakfast very friendly staff.

Cons:

Nothing

2026-09-18 • via Nuitee
A
Antonio • couple • it
8
Pros:

posizione ottima, forse un pò grande per le nostre aspettative. La colazione a la carte non mi è piaciuta molto

2026-09-18 • via Nuitee
T
TUGBA • family_with_children • tr
8
Cons:

Sadece cıkıs yaptıktan sonra provizyonun gec iade edilmesi problem oldu. Pek cok defa yazıp zaman kaybetmek zorunda kaldım.

2026-09-17 • via Nuitee
M
margaret • couple • ie
9
Enjoyable and friendly staff
Pros:

Central location

Cons:

Nothing

2026-09-17 • via Nuitee
H
Heather • extended_group • us
8
Great Views of the Falls
Pros:

We had a great view of the waterfall. Only did in room dining (from the hotel itself) and the food was pretty good. The food at the TGI Fridays was meh. The rooms were good but we did not like the top floors as we could feel the building movement. But they accommodated us on a lower floor when we requested to move.

Cons:

Unfortunately, and this probably goes for the whole of Niagara Falls, the food was really expensive! But we found that at other places in Canada too such Toronto.

2026-09-17 • via Nuitee
G
guimane • extended_group • us
8
2026-09-17 • via Nuitee
M
Maria Fernanda • extended_group • cr
10
Pros:

Un hotel maravilloso con una atención extraordinaria, aunque tuve algunos inconvenientes logran solucionarme sin problema. La ubicación es genial, uno puede ir caminando a diferentes partes de la ciudad

2026-09-17 • via Nuitee
C
Chloe • couple • ca
1
Awful and a rip off
Cons:

Unsanitary room, broken balcony door

2026-09-16 • via Nuitee
A
Ahmed • family_with_children • ve
6
2026-09-16 • via Nuitee
L
Lynda • couple • us
9
We had a great stay at the Sheraton!
Pros:

Staff was very nice and helpful! Location was excellent, especially parking. Walkway to hotel easy all thanks to valet offering some choices for parking. Beds were very comfortable. Coffee shop in lobby super convenient.

2026-09-16 • via Nuitee
B
Biser • solo_traveller • us
10
2026-09-16 • via Nuitee
S
SHANSHAN • couple • ca
10
2026-09-16 • via Nuitee
N
Norbert • couple • de
8
2026-09-16 • via Nuitee
W
Winston • couple • gb
9
2026-09-15 • via Nuitee
R
RAFFAELE • extended_group • it
9
Centralissimo e con servizi ottimi
Pros:

Posizione ottima in centro città, eravamo ad un piano alto con vista spettacolare sulla città. Suggerisco di prendere una tariffa con colazione perché vale veramente la pena, cibo servito al tavolo abbondante ed eccellente. Hall e spazi dell'hotel bellissimi con tanto di giardino interno

Cons:

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2026-09-15 • via Nuitee
C
Chase • couple • us
10
2026-09-15 • via Nuitee