One Tijuana Otay

Hotels
•
Grupo Posadas - One Hotels
8.3 (1242 reviews)
Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center , Tijuana , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Service
Amenities
Cons:
Cleanliness issues
Small Rooms
Rude Service
Hidden Fees

Categories

Cleanliness
7.28
Several reviews mentioned dirty rooms and bathrooms.
Service
8.75
Mixed sentiments; some reviewers noted rude staff, but others found them friendly.
Location
9.29
Numerous positive mentions of the convenient location near the airport and shopping.
Room Quality
7.74
Rooms described as small and uncomfortable in some reviews.
Amenities
8.27
General positivity towards the amenities, though some lacking, noted like extra towels.
Value for Money
8.23
Some value noted but issues with hidden fees and the experience.
Food and Beverage
8.28
Breakfast mentioned positively, but could have more variety.
Overall Experience
8.55
General experience was good, with some critical points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:49

Property Description

Modern Comforts and Convenience
Experience a stay like no other at One Tijuana Otay. Unwind in our well-equipped rooms featuring air conditioning and flat-screen TVs, ensuring a comfortable and relaxing stay.

Convenient Location
Located just a short distance from top attractions such as Las Americas Premium Outlets and San Diego Convention Center, our 3-star hotel offers easy access to the best of Tijuana and San Diego.

Exceptional Service
Our 24-hour front desk staff is dedicated to making your stay memorable and hassle-free. From quick check-ins to local recommendations, we are here to cater to all your needs.

Book now to enjoy a seamless blend of comfort, convenience, and exceptional service at One Tijuana Otay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1242 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.55
H
Hugo Jair Escalante • family_with_children • mx
9
Buena ubicación
Pros:

La ubicación: está cerca del consultado y dentro de una plaza, se puede conseguir comida y entretenimiento.

Cons:

La limpieza, la colcha de la cama estaba súper sucia, tenía manchas y no se veía que la hubiesen lavada. Además, las paredes son extremadamente delgadas, se escucha todo al otro lado de los cuartos lo cual es muy molesto

2026-03-07 • via Nuitee
D
Daniela • solo_traveller • mx
8
Excelente opción
Pros:

Excelente ubicación, segura y con facilidad de establecimientos de comida, farmacias, etc.
El desayuno cumplió mis expectativas

Cons:

El aire acondicionado en mi habitación no fue el adecuado, no enfriaba lo suficiente.

2026-03-06 • via Nuitee
V
Viridiana • family_with_children • mx
9
Pros:

La ubicación

Cons:

El olor en la habitación no era el mejor

2026-03-05 • via Nuitee
S
Sanchez • couple • us
10
2026-03-03 • via Nuitee
O
Odette • solo_traveller • mx
3
2026-03-03 • via Nuitee
J
Juan Carlos • couple • mx
9
Pros:

ubicacion

Cons:

que los uber no entran a la plaza donde esta localizado

2026-03-03 • via Nuitee
R
Ruben • couple • us
5
Pros:

Me dieron una habitación que ya estaba ocupada eso fue de pésimo gusto

Cons:

El personal poco profesional

2026-03-02 • via Nuitee
C
Cesar Apolo • family_with_children • mx
10
2026-03-02 • via Nuitee
G
Gabriela • solo_traveller • mx
10
2026-02-28 • via Nuitee
A
ANABEL • extended_group • mx
10
EXCELENTE HOSPEDAJE
Pros:

Excelente ubicación, muy accesibe, el desayuno muy bueno, excelente también! instalaciones me parecen muy limpias, el trato muy bueno desde la recepción, volvería a hospedarme en el hotel sin dudarlo!

Cons:

las camas me parecieron poco incómodas

2026-02-27 • via Nuitee
A
Alberto • family_with_children • mx
6
To expensive for the facilities they have
Pros:

Location

Cons:

Cleanlinees

2026-02-26 • via Nuitee
I
Israel • family_with_children • us
8
2026-02-26 • via Nuitee
R
Ruiz • family_with_children • mx
10
2026-02-25 • via Nuitee
M
Maria del Consuelo • family_with_children • mx
8
2026-02-23 • via Nuitee
V
VIVIANA • family_with_children • us
5
Pros:

Love the location

Cons:

Bad customer service i heard everything the rook next to me where so loud you can hear them having sex fighting

2026-02-23 • via Nuitee
G
Gloria mariana • solo_traveller • mx
10
2026-02-23 • via Nuitee
M
Maria del Consuelo • family_with_children • mx
8
2026-02-23 • via Nuitee
R
Raul • family_with_children • mx
9
2026-02-13 • via Nuitee
E
Enciso • couple • us
10
Pros:

More variety of food?

2026-02-12 • via Nuitee
R
Rodrigo A. • solo_traveller • mx
1
Malo
Pros:

Me movieron a otro hotel

Cons:

Que no me recibieran y a los que siguieron después de mi, si los recibieron

2026-02-12 • via Nuitee