One Tijuana Otay

Hotels
•
Grupo Posadas - One Hotels
8.3 (1242 reviews)
Ave. Aeropuerto 1600; Lote 20, Alameda Otay Town center , Tijuana , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Service
Amenities
Cons:
Cleanliness issues
Small Rooms
Rude Service
Hidden Fees

Categories

Cleanliness
7.28
Several reviews mentioned dirty rooms and bathrooms.
Service
8.75
Mixed sentiments; some reviewers noted rude staff, but others found them friendly.
Location
9.29
Numerous positive mentions of the convenient location near the airport and shopping.
Room Quality
7.74
Rooms described as small and uncomfortable in some reviews.
Amenities
8.27
General positivity towards the amenities, though some lacking, noted like extra towels.
Value for Money
8.23
Some value noted but issues with hidden fees and the experience.
Food and Beverage
8.28
Breakfast mentioned positively, but could have more variety.
Overall Experience
8.55
General experience was good, with some critical points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:49

Property Description

Modern Comforts and Convenience
Experience a stay like no other at One Tijuana Otay. Unwind in our well-equipped rooms featuring air conditioning and flat-screen TVs, ensuring a comfortable and relaxing stay.

Convenient Location
Located just a short distance from top attractions such as Las Americas Premium Outlets and San Diego Convention Center, our 3-star hotel offers easy access to the best of Tijuana and San Diego.

Exceptional Service
Our 24-hour front desk staff is dedicated to making your stay memorable and hassle-free. From quick check-ins to local recommendations, we are here to cater to all your needs.

Book now to enjoy a seamless blend of comfort, convenience, and exceptional service at One Tijuana Otay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1242 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.55
R
Richard • couple • us
10
Buen tiempo y convivencia.
Pros:

Práctico, lo justo para mi necesidad.

2026-03-28 • via Nuitee
L
Lorenza • family_with_children • mx
10
Pros:

Muy cercano al consulado 15 min caminando. Desayuno muy completo y rico. Muy limpio y muy amable el personal. En un centro comercial con muchos restaurantes y cafés.

Cons:

Todo esta bien.

2026-03-26 • via Nuitee
L
Ledesma • family_with_children • mx
9
Pros:

Ubicación

Cons:

Nos tocó una habitación un poquito descuidada y las toallas del baño muy maltratadas

2026-03-22 • via Nuitee
S
Soberanes • family_with_children • mx
10
2026-03-22 • via Nuitee
E
Eduvina • family_with_children • us
9
Pros:

Muy cómodo y limpio

2026-03-19 • via Nuitee
M
Maria Juana • couple • mx
10
Conveniente
Pros:

Ubicación y que el desayuno está listo a las 6 de la mañana

Cons:

El check- out muy tardado

2026-03-18 • via Nuitee
U
Uribe • family_with_children • mx
9
2026-03-17 • via Nuitee
J
Jorge • solo_traveller • mx
9
Es muy buena opción para un viaje rápido de negocios.
Pros:

Excelente ubicación. Muy buena atención por parte del personal. El proceso de check in y check out es muy rápido.

Cons:

Me gustaría que las habitaciones fueran un poco más espaciosas.

2026-03-17 • via Nuitee
M
Maria • couple • mx
10
Satisfactorio
Pros:

La atención recibida, la ubicación y la limpieza

Cons:

El colchón

2026-03-16 • via Nuitee
L
Leslie • solo_traveller • mx
9
2026-03-16 • via Nuitee
M
Maria • solo_traveller • mx
10
2026-03-16 • via Nuitee
L
Leal • couple • us
7
They should let people know before about parking
Pros:

It was good service

Cons:

They don’t offer parking you pay for parking

2026-03-16 • via Nuitee
J
Jose Antonio • family_with_children • us
10
Pros:

Todo esta muy bien gracias

2026-03-16 • via Nuitee
P
paul • family_with_children • us
10
2026-03-15 • via Nuitee
G
Glenda • family_with_children • mx
10
Pros:

Limpieza

2026-03-15 • via Nuitee
C
Chantal • couple • us
10
2026-03-14 • via Nuitee
A
ARACELI JACQUELINE • family_with_children • mx
9
2026-03-10 • via Nuitee
F
FRANCISCO ANTONIO • couple • mx
7
BIEN
Cons:

NO HABIA TOALLAS EN EL BAÑO Y LA RECEPCIONISTA SE COMPORTO COMO SI NO FUERA PROBLEMA DE ELLA

2026-03-09 • via Nuitee
P
Pamela • family_with_children • mx
9
Pros:

Excelente ubicación, dentro del centro comercial y muy cerca del aeropuerto

2026-03-08 • via Nuitee
H
Hugo Jair Escalante • family_with_children • mx
9
Buena ubicación
Pros:

La ubicación: está cerca del consultado y dentro de una plaza, se puede conseguir comida y entretenimiento.

Cons:

La limpieza, la colcha de la cama estaba súper sucia, tenía manchas y no se veía que la hubiesen lavada. Además, las paredes son extremadamente delgadas, se escucha todo al otro lado de los cuartos lo cual es muy molesto

2026-03-07 • via Nuitee