Sheraton Lisboa Hotel & Spa

Hotels
•
Sheraton
8.7 (411 reviews)
Rua Latino Coelho, 1 , Lisbon , pt

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty windows
Need for more front desk staff

Categories

Cleanliness
8.05
Windows were noted as dirty, impacting overall cleanliness.
Service
9.05
Staff was friendly and helpful, enhancing the service experience.
Location
9.05
Centrally located with easy access to sights and tour buses.
Room Quality
8.55
Spacious and well-maintained rooms with great views.
Amenities
8.55
Excellent amenities including club level benefits and happy hour.
Value for Money
8.55
Worth the points for Bonvoy members due to good quality.
Food and Beverage
9.05
Breakfast was plentiful and there were complimentary drinks and food.
Overall Experience
8.75
Overall stay was very satisfactory; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
Sheraton Lisboa Hotel & Spa offers spacious and well-equipped rooms with designer glass-wall bathrooms and LCD TVs, ensuring a comfortable stay in Lisbon's city center.

Spirito Spa
Indulge in relaxation at the 1,500-square meter Spirito Spa, offering a wide range of health and beauty treatments to rejuvenate your body and mind during your stay.

Convenient Location
Located just a short walk from downtown Baixa, guests can easily explore Rossio Square, Rua Augusta, and more, while being only a 15-minute drive from Lisbon’s International Airport.

Experience luxury and convenience at Sheraton Lisboa Hotel & Spa - book your stay now!

Important information:

Please note that for Non Refundable Reservations, the credit card used to make the reservation must be presented at check in.

If the reservation is made on behalf of another person, please speak directly with the hotel to set the invoicing data.

Access to Spa area including Sheraton Fitness, outdoor swimming pool, hot tub and Vitality Pool is complimentary to all guests.

The access of children under the age of 16 years old is not allowed in the Spirito Spa and Fitness facilities, except in the outdoor pool and when accompanied by an adult.

Baby cots free of charge for children under 2 years old do not include pillows or blankets.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 411 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
P
pegasustr • Friends getaway • Dubai, Emirate of Dubai
10
Solid 5* Hotel with Excellent Staff and Views
Pros:

I stayed at the Sheraton Lisbon for a 3-day city trip and had a solid overall experience. The hotel is slightly outside the historic center, but it’s an easy downhill walk and very well connected by metro and taxis, making sightseeing convenient.

The rooms are a bit outdated but clean and comfortable, with good sound insulation and quality bedding. I stayed on a higher floor and enjoyed a nice view. Staff were engaged, professional, and helpful. Breakfast offered a limited but good selection.

A special mention to Nuno Rebelo at the bar for his excellent service—very kind, talkative, and welcoming. As a Platinum Bonvoy member, I received benefits; while there is no executive lounge, drinks and snacks are offered at the reception bar area, which was a nice alternative, especially with live music.

Overall, the hotel feels business-oriented. Despite being somewhat aged and in need of renovation, the experience was positive thanks to the excellent reception and bar staff. A dependable choice in Lisbon.

2026-01-28 • via Tripadvisor
S
Sergio • extended_group • br
10
2026-01-24 • via Nuitee
O
Otilia • couple • pt
10
2026-01-22 • via Nuitee
K
KOMAI • extended_group • pt
7
Pros:

Quarto como uma boa aérea e uma boa cama

Cons:

O SPA é fraco. Não tem piscina. Os jatos do jacuzzi , 3 estavam avariados. Foi uma decepção o SPA.

A banheira escorrega muito. Já deviam ter trocado as banheiras por bases de chuveiro.

2026-01-21 • via Nuitee
H
Helena • family_with_children • pt
10
Estadia em Família a repetir!!!
Pros:

Pequeno almoço fantástico!

2026-01-21 • via Nuitee
T
Teymur • couple • az
10
2026-01-20 • via Nuitee
J
Janice • extended_group • us
8
It was very pleasant
Pros:

Breakfast was great

2026-01-19 • via Nuitee
P
Pedro • solo_traveller • pt
8
2026-01-19 • via Nuitee
F
F6085AHsamc • Business
10
Great stay
Pros:

Treated us like royalty Our stay could not have been better. I have stayed at the Memmo which is sometimes rated as best hotel in Lisbon, I was treated much better at the Sheraton. EVERYONE went out of their way for us. Can’t say enough good things.

2026-01-17 • via Tripadvisor
A
adolf • couple • de
7
2026-01-14 • via Nuitee
S
Susana • extended_group • pt
7
2026-01-14 • via Nuitee
S
Shasta • couple • gb
10
2026-01-08 • via Nuitee
A
antoine • family_with_children • fr
8
satisfaisant pour mon besoin
Pros:

l'hotel l'emplacement le personnel

Cons:

les lits

2026-01-07 • via Nuitee
M
Manfred • solo_traveller • de
8
Alles soweit ok, aber...
2026-01-06 • via Nuitee
N
NUNO • couple • pt
7
Boa pelo SPA, Quarto e pequeno almoço, a melhorar no jantar do room service (gambas "à guillo")
Pros:

Pequeno almoço e quarto muito bom. Massagem do SPA muito boa.

Cons:

Queria um quarto mais alto, ficámos no 19º andar, mas tínhamos um edifíco ao lado que não permitia ver a vista da parte da expo. Ainda tentei fazer um upgrade, mas foi tarde apesar de ter ligado 2 veze antes de fazer check-in e nunca me terem dado a opção/esclarecimento sobre a vista. Apenas que era para a piscina/rio, o que já sabia quando reservei o quarto premium deluxe. Do jantar no room service Bom, mas em relação às "gambas á guillo", nada do que estamos habituados, apenas provámos... muito más... molho com alho cru, quando a receita é ser cozinhado em azeite e alho refogado e o molho de tomate nada saboroso, o resto do jantar bom.

2026-01-04 • via Nuitee
C
Cardoso • couple • pt
10
Pros:

Really comfortable

Cons:

Couldn't turn off all lights

2026-01-03 • via Nuitee
C
Celio • couple • br
10
2025-12-23 • via Nuitee
J
jaybeeFL • Friends getaway • Palm Harbor, Florida
8
Centrally Located
Pros:

Stayed here last Spring while touring Spain and Portugal. Check in was efficient; room was an upgrade , spacious, comfortable, quiet, and generally had all the amenities one needed; access to the lounge was a plus; self parking was convenient and reasonably priced; location was central to everything. Overall, a pleasant stay and would return.

2025-12-19 • via Tripadvisor
L
Leonardo • solo_traveller • ao
8
2025-12-15 • via Nuitee
C
Cecilia • couple • pt
6
2025-12-12 • via Nuitee