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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Hammam
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Heated pool
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Electric vehicle charging station
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Toilet with grab rails
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Evening entertainment
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Higher level toilet
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Emergency cord in bathroom
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Hot spring bath
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Hair Salon Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Sheraton Lisboa Hotel & Spa offers spacious and well-equipped rooms with designer glass-wall bathrooms and LCD TVs, ensuring a comfortable stay in Lisbon's city center.
Spirito Spa
Indulge in relaxation at the 1,500-square meter Spirito Spa, offering a wide range of health and beauty treatments to rejuvenate your body and mind during your stay.
Convenient Location
Located just a short walk from downtown Baixa, guests can easily explore Rossio Square, Rua Augusta, and more, while being only a 15-minute drive from Lisbon’s International Airport.
Experience luxury and convenience at Sheraton Lisboa Hotel & Spa - book your stay now!
Please note that for Non Refundable Reservations, the credit card used to make the reservation must be presented at check in.
If the reservation is made on behalf of another person, please speak directly with the hotel to set the invoicing data.
Access to Spa area including Sheraton Fitness, outdoor swimming pool, hot tub and Vitality Pool is complimentary to all guests.
The access of children under the age of 16 years old is not allowed in the Spirito Spa and Fitness facilities, except in the outdoor pool and when accompanied by an adult.
Baby cots free of charge for children under 2 years old do not include pillows or blankets.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Good hotel — one of the few in Lisbon which is convenient enough for the historical centre and has a pool and spa. Great staff and a solid all-round offering, club area in the foyer is really good if you can get access with your room. Only reason for four stars from me rather than five is the decor and furniture in places is tired in places, it is overdue a refurbishment. With that caveat, recommended.
Had a club level room, very nice. Bed extremely comfortable.
No mini bar .
After 5 nights, they did not allow a free late check-out of 3 extra hours, even though the hotel was not full.
Quaros grandes e espaçosos. Atendimento bom. Café da manhã ótimo.
A localização não é muito boa para quem quer descer a passear, mas é bastante central em Lisboa.
I’ve stayed in a lot of Marriott hotels over the years as a Titanium Elite member, and the Sheraton Lisbon is right up there with the best.
The Club Lounge is probably the best I’ve experienced anywhere. The staff are genuinely fantastic – friendly, welcoming and always happy to help. They really make the place feel special.
What surprised me most was how generous the lounge offering is. Alcoholic drinks are available from 12 noon right through the day, which is something I’ve rarely seen in any Marriott property. The food selection is excellent and there’s a great atmosphere throughout.
A particularly nice touch was the live music in the evening, which gave the lounge a completely different feel from the usual executive lounge experience. It felt relaxed, social and somewhere you actually wanted to spend time rather than just grab a quick drink.
The hotel itself is comfortable, well located and the elite recognition was excellent, but for me it’s the lounge and the people working in it that make this property stand out.
I’ll definitely be back.
From the moment we checked in it was 5 star service Carolina at the front desk ( I think that's her name) she was kind courteous and warm.
Rodney took great care of us as we were traveling with our teenagers, he was on point he was always there to make it so fluid for us.
Gonçalo at the bar was a so professional and attentive what a great bartender.
Very friendly and cheerful staff
Breakfast very good
Our multiple-night stay at the Sheraton Lisboa Hotel & Spa was truly outstanding and exceeded every expectation we had. From arrival to departure, the hotel delivered a level of hospitality, professionalism, warmth, and consistency that represents the very best of luxury hotel experiences.
The property itself is elegant, modern, immaculately maintained, and beautifully positioned within Lisbon. The guest rooms were exceptionally comfortable, the public spaces sophisticated and inviting, and every detail throughout the hotel reflected pride and operational excellence. The breakfast experience each morning was first class, with tremendous quality, variety, presentation, and attentive service.
What elevated our stay from excellent to unforgettable, however, was the remarkable team of hospitality professionals who work throughout the hotel. Every interaction felt genuine, polished, and sincerely welcoming. There is clearly a culture within this hotel centered around caring for guests at the highest level.
In particular, I would like to recognize General Manager Thierry Henrot for his extraordinary professionalism, visibility, leadership, and hospitality. It is rare to encounter a hotel leader so present, engaged, gracious, and genuinely passionate about both his guests and his team. Mr. Henrot represents everything great hospitality leadership should be. His attention to detail, warmth, and commitment to excellence are clearly reflected throughout the entire operation and in the pride demonstrated by his staff.
The Sheraton Lisboa Hotel & Spa is a tremendous credit to the Sheraton brand and to the hospitality industry as a whole. We left deeply impressed, grateful for the experience, and looking forward to returning again in the future.
Bravo to Thierry Henrot and the entire team for creating such a memorable stay.
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