Sheraton Lisboa Hotel & Spa

Hotels
Sheraton
8.7 (485 reviews)
Rua Latino Coelho, 1 , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty windows
Need for more front desk staff

Categories

Cleanliness
8.05
Windows were noted as dirty, impacting overall cleanliness.
Service
9.05
Staff was friendly and helpful, enhancing the service experience.
Location
9.05
Centrally located with easy access to sights and tour buses.
Room Quality
8.55
Spacious and well-maintained rooms with great views.
Amenities
8.55
Excellent amenities including club level benefits and happy hour.
Value for Money
8.55
Worth the points for Bonvoy members due to good quality.
Food and Beverage
9.05
Breakfast was plentiful and there were complimentary drinks and food.
Overall Experience
8.75
Overall stay was very satisfactory; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
Sheraton Lisboa Hotel & Spa offers spacious and well-equipped rooms with designer glass-wall bathrooms and LCD TVs, ensuring a comfortable stay in Lisbon's city center.

Spirito Spa
Indulge in relaxation at the 1,500-square meter Spirito Spa, offering a wide range of health and beauty treatments to rejuvenate your body and mind during your stay.

Convenient Location
Located just a short walk from downtown Baixa, guests can easily explore Rossio Square, Rua Augusta, and more, while being only a 15-minute drive from Lisbon’s International Airport.

Experience luxury and convenience at Sheraton Lisboa Hotel & Spa - book your stay now!

Important information:

Please note that for Non Refundable Reservations, the credit card used to make the reservation must be presented at check in.

If the reservation is made on behalf of another person, please speak directly with the hotel to set the invoicing data.

Access to Spa area including Sheraton Fitness, outdoor swimming pool, hot tub and Vitality Pool is complimentary to all guests.

The access of children under the age of 16 years old is not allowed in the Spirito Spa and Fitness facilities, except in the outdoor pool and when accompanied by an adult.

Baby cots free of charge for children under 2 years old do not include pillows or blankets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.7
Based on 485 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
C
Christina family_with_children gr
10
We had a wonderful stay and would like to congratulate the entire Sheraton Lisboa team!
Pros:

We had a wonderful stay and would like to congratulate the entire Sheraton Lisboa team! From reception and valet parking to housekeeping, everything was excellent. The room was spotless, the service was warm and professional, and the food was absolutely amazing!

The location is also fantastic, especially with the Banksy Museum just behind the hotel — such a great experience and so convenient.

A huge thank you to everyone for making our stay so enjoyable. We will definitely be back and highly recommend the Sheraton Lisboa!

2026-08-29 via Nuitee
L
Lyuboslav Kiskinov family_with_children gb
10
Pros:

Everything is Amazing at this place,Peopple,facility,everything.

2026-08-28 via Nuitee
K
Kerri family_with_children gb
10
Great base for our stay with our 7 year old son. Service fantastic, rooms clean and spacious, great facilities.
Pros:

Perfect for a short stay with children. Great base in a quieter area. Live music was great, our son loved the daily popcorn. Clean, spacious and bright room.

Cons:

Pool area needs some parasols for shade as there is no shade at all.

2026-08-26 via Nuitee
A
Amélia couple ao
10
2026-08-25 via Nuitee
N
neto couple ao
2
I expected better than, or at least equal to, the Sheraton I had the pleasure of stay in 1977
Pros:

The staff. All of them were kind, polite and helpful

Cons:

The entrance (hall) has a gloomy feel, and the room is need of major maintenance (carpet, faucets, the clothes - hanging space, the ceiling, etc.). It was the first time I had ever seen a 5-star hotel where the mini-bar was completely empty. There was absolutely nothing in it. Save for the two complimentary bottles of water and the port wine. Thank you

2026-08-24 via Nuitee
J
Joao Miguel solo_traveller ao
7
2026-08-23 via Nuitee
S
Sophoanneary extended_group de
8
Ausser Bier Preise kann ich weiter empfehlen dort alles gut
Pros:

Die Lage ist gut. Die Personal sind nett und freundlich. Nur die Preise zum Beispiel für ein Bier kostet 7,50 € , ist es ein bisschen übertrieben, und wenn man auf dem Biergarten vor dem Hotel sitzt, den auch zu dem Hotel gehört , kostet es zwei Euro.

Cons:

Die Preise..

2026-08-23 via Nuitee
M
Marcelo solo_traveller br
10
2026-08-20 via Nuitee
L
larrydC813UT Solo travel
10
I like the Sheraton Lisboa Hotel & Spa!
Pros:

I like coming to the Lisbon Sheraton Hotel and Spa. On my recent six-night stay in August 2026, a friendly young man at the front so thoughtfully checked me in. A couple of days later the enthusiastic lady at the concierge’s desk recommended Costa de Caparica as a beach option. I followed her recommendation and very much enjoyed the beach there. The ever-positive pool attendant, Nano, made my experience at the fabulous outdoor swimming pool all the better. I love the Sheraton outdoor pool, and with so many hotel guests always at the pool, it’s obvious they do too! And the lounge – what a great experience! I loved the evening food service there and the ever professional and friendly servers, and of course, the nightly live music there creates such a fun, lively vibe. I must mention the delicious morning breakfast in the restaurant and the great servers there, too. I had a lovely room with such a comfortable bed and outstanding air conditioning. And so, I love this hotel!

2026-08-10 via Tripadvisor
R
Rocio extended_group es
10
Muy tranquilo, limpio pero un poco alejado del centro
Pros:

Lo tranquilo limpio y la piscina se agradecía después de estar todo el día andando

2026-08-10 via Nuitee
N
Natalie solo_traveller ch
9
2026-08-10 via Nuitee
M
michelelV5529ST Couples Boston, Massachusetts
10
Exceptional hotel staff! Wonderful stay!
Pros:

We enjoyed 4 nights at the Sheraton Lisbon Hotel & Spa; 7/25-7/29, before heading to Porto. What a fabulous stay! Wish our dates were longer! Highly recommend this as your stay when visiting Lisbon. The members of the hotel staff were so attentive.
A shout out to Ines at the front desk, who greeted us with a smile and was so helpful during our time. We were fortunate to be given an unexpected, upgrade upon check-in, which is always a nice surprise.
In your club lounge, huge kudos to the staff there. With attention to service right from the start; Larissa, Ismael, and Vitor. Fabulous! As each day took place Lisette and Margherida were alongside them, adding to the nightly attentiveness. We were met each evening with no need to even speak; our drinks simply appeared. Great apps in the lounge, and my shellfish allergy recognized each evening without reiterating.
These great hotel staff members are a real asset to the Marriott community. Great job everyone! Definitely doing things right!
We would love to come back again!
Tom & Michele, Boston.

2026-08-08 via Tripadvisor
J
John27k Couples
10
Money well spent.
Pros:

My wife & I went just for a spa day & it was without a doubt a fantastic experience, from the moment we met the lovely young lady on reception at 11am on 7th Aug (didn't get her name) she was welcoming & extremely helpful, my wife had a lovely lady as her masseur for a deep lymphatic massage who worked wonders & Numo our pool attendant was so welcoming & attentive without being OTT.
I can highly recommend this hotel for a spa day.

2026-08-08 via Tripadvisor
H
Hadeel couple sa
4
Meh
Pros:

The price

Cons:

Cleanliness, not very helpful

2026-08-08 via Nuitee
M
Mohamed Zaher solo_traveller ae
7
Pros:

الموظفين متعاونين

Cons:

الغرف بحاجة لبعض الصيانة

2026-08-05 via Nuitee
C
Cornelis Hendrik family_with_children nl
10
2026-08-04 via Nuitee
M
Michel family_with_children br
8
2026-08-04 via Nuitee
J
julio solo_traveller br
7
Boa
Pros:

Quarto amplo

Cons:

Carpete muito antigo

2026-08-02 via Nuitee
J
jameshM9625BZ Solo travel
6
Mixed initial impressionn
Pros:

I was reall torn over whether to stay at the sheraton and the intercontinental. I chose the Shetaton beccause of my high status with Marriott branded hotels like Sheratons.
The Front Desk check in experience was stellar (Carolina!!! is amazing) but all went downhill from there. No Club Lounge. No quiet dedicated spacd for Marriott loyalists to work or enjoy a snack in peace and quiet, Instead, Elite members are herded into the bar area where threy are served cheap food not of their choice between 5 and seven pm. Pathetic!!
Wines consist of a house rd and white. And ome sort of spartkiing wine between 5and 7 pm.
On the other hand the Intercontinental has an actual champagne *champagne region of France" Their food offerings put the hedraton to shame,
its my first night of four nights so hoping the expriencd improves

2026-07-30 via Tripadvisor
V
Vivien couple gb
10
2026-07-24 via Nuitee