Sheraton Lisboa Hotel & Spa

Hotels
Sheraton
8.7 (433 reviews)
Rua Latino Coelho, 1 , Lisbon , pt

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty windows
Need for more front desk staff

Categories

Cleanliness
8.05
Windows were noted as dirty, impacting overall cleanliness.
Service
9.05
Staff was friendly and helpful, enhancing the service experience.
Location
9.05
Centrally located with easy access to sights and tour buses.
Room Quality
8.55
Spacious and well-maintained rooms with great views.
Amenities
8.55
Excellent amenities including club level benefits and happy hour.
Value for Money
8.55
Worth the points for Bonvoy members due to good quality.
Food and Beverage
9.05
Breakfast was plentiful and there were complimentary drinks and food.
Overall Experience
8.75
Overall stay was very satisfactory; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:30

Property Description

Luxurious Accommodations
Sheraton Lisboa Hotel & Spa offers spacious and well-equipped rooms with designer glass-wall bathrooms and LCD TVs, ensuring a comfortable stay in Lisbon's city center.

Spirito Spa
Indulge in relaxation at the 1,500-square meter Spirito Spa, offering a wide range of health and beauty treatments to rejuvenate your body and mind during your stay.

Convenient Location
Located just a short walk from downtown Baixa, guests can easily explore Rossio Square, Rua Augusta, and more, while being only a 15-minute drive from Lisbon’s International Airport.

Experience luxury and convenience at Sheraton Lisboa Hotel & Spa - book your stay now!

Important information:

Please note that for Non Refundable Reservations, the credit card used to make the reservation must be presented at check in.

If the reservation is made on behalf of another person, please speak directly with the hotel to set the invoicing data.

Access to Spa area including Sheraton Fitness, outdoor swimming pool, hot tub and Vitality Pool is complimentary to all guests.

The access of children under the age of 16 years old is not allowed in the Spirito Spa and Fitness facilities, except in the outdoor pool and when accompanied by an adult.

Baby cots free of charge for children under 2 years old do not include pillows or blankets.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 433 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 8.75
V
Veronika solo_traveller ch
4
Great location but hotel needs an upgrade
Pros:

Location and staff

Cons:

Very dated and old , expensive for what it is

2026-05-09 via Nuitee
A
AIRTON FRANCISCO couple br
8
O hotel é muito bom.
Pros:

O hotel está muito bem localizado. As camas confortáveis, café da manhã muito bom, nos atenderam muito bem.

Cons:

Nada a reclamar.

2026-05-08 via Nuitee
G
Goldfish couple nl
8
2026-05-05 via Nuitee
D
Dietmar couple de
9
2026-04-30 via Nuitee
C
Carlos couple pt
10
2026-04-26 via Nuitee
Z
zeshan solo_traveller pk
7
Pros:

The interior of this hotel need upgrade because its old. .
Breakfast is very good and location is also very good.

2026-04-22 via Nuitee
D
Daniella couple pt
9
Pros:

Spacious room, blackout blinds and quiet. Comfortable bed. Nice pool. Very staff. Nice breakfast. Underground parking.

Cons:

Everything was great

2026-04-20 via Nuitee
couple ie
9
2026-04-19 via Nuitee
M
Mikal couple ch
8
2026-04-14 via Nuitee
O
Onur solo_traveller tr
10
2026-04-13 via Nuitee
P
Patricia couple br
10
Simplesmente Extraordinário
Pros:

quarto e cama super confortáveis (um sonho), os funcionários são extremamente educados e atenciosos (de verdade) se preocupam em atender bem

Cons:

gostei de tudo

2026-04-08 via Nuitee
P
Pereira solo_traveller pt
7
2026-04-06 via Nuitee
T
Tülay family_with_children at
10
Es war alles wunderbar danke
Pros:

Alles

2026-04-06 via Nuitee
Z
zeshan solo_traveller pk
7
Pros:

Their interior needs immediate and major renovation.
Overall staff was very cooperative and breakfast was excellent.

2026-04-03 via Nuitee
C
CARLOS EDUARDO ROBOREDO solo_traveller br
10
Pros:

Tudo muito show

2026-04-01 via Nuitee
A
ALEXANDRE solo_traveller br
10
2026-04-01 via Nuitee
M
Marcos solo_traveller br
10
2026-03-29 via Nuitee
L
Luis couple pt
3
2026-03-26 via Nuitee
D
Dayn0114 Friends getaway Chicago, Illinois
10
Wonderful stay
Pros:

Had a lovely time at this hotel. It was our first time in Lisbon and it was easy to walk to a lot of different things. The staff was great and Rodney was very helpful with showing us around our room and helping with whatever we need. We will definitely be back again! Breakfast buffet was delicious. And the staff in the bar area were amazing as well so friendly and accommodating!

2026-03-21 via Tripadvisor
R
RAQUEL LARISSA family_with_children br
7
Interesting
Pros:

The hotel has a good location and a good menu; the breakfast is also satisfactory. The staff is excellent, very attentive, and even helped us when our son was losing a tooth. Our stay was very pleasant. The gym is quite interesting.

Cons:

Just one note regarding the bathrooms and beds: the toilets are difficult to turn on and water backs up through the drain, in our case, the beds were very uncomfortable and we had difficulty sleeping. The kids' area is only open on Sundays, and the pool isn't covered, in raining days couldn't enjoy it properly, but otherwise it's a good place.

2026-03-21 via Nuitee