Sheraton DFW Airport Hotel

Hotels
Sheraton
8 (386 reviews)
4440 West John Carpenter Freeway , Irving , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good shuttle service
Friendly staff
Convenient location
Cons:
Inconsistent cleanliness
Aged facilities
High breakfast prices

Categories

Cleanliness
6.64
Multiple guests reported issues with room cleanliness.
Service
9.11
Friendly staff and excellent shuttle service were highlighted.
Location
9.15
Convenient location near the airport, appreciated by guests.
Room Quality
7.6
Some guests found the rooms unclean and aged.
Amenities
8.13
Decent amenities but some areas were reported as aged.
Value for Money
7.59
Breakfast was considered too expensive for the quality.
Food and Beverage
7.14
Food options were limited and some found the service transactional.
Overall Experience
8.61
Despite some issues, many guests expressed they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:23

Property Description

Luxurious Accommodations
The Sheraton DFW Airport Hotel in Irving offers spacious rooms with modern amenities like a seating area, coffee maker, and a flat-screen cable TV for your comfort.

Top-Notch Facilities
Enjoy the convenience of on-site dining at Whisky Tango, relax by the outdoor pool, stay active at the fitness centre, and take advantage of meeting facilities and a gift shop during your stay.

Convenient Location
Situated just a 10-minute drive from Dallas/Fort Worth Airport and a short distance from Downtown Dallas and the Zero Gravity Thrill Amusement Park, the Sheraton Hotel DFW Airport is the perfect choice for both leisure and business travelers.

Book now to experience luxury and convenience at Sheraton DFW Airport Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8
Based on 386 reviews
Cleanliness: 6.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.61
G
GERLIE extended_group ae
1
Worst Experience
Pros:

Near the airport.

Cons:

The parking charge me $893.48 for one day! The AC was not working. And the front desk staff who assisted during my check in was rude and racist. You can tell from her face that she is not happy assisting her customer. And for that I will never come back to that hotel. Worst experience!

2026-08-15 via Nuitee
R
Ranjeet solo_traveller in
8
Comfortable hotel
Pros:

A. Good staff
B. Nice location.
C. Good courteous pick up shuttle.
D. Shuttle guy took us to restaurant

Cons:

A.Isolated location.
B. Dry type of restaurant in hotel
C. Room key not working

2026-08-03 via Nuitee
T
thomas solo_traveller us
8
2026-07-25 via Nuitee
A
alma solo_traveller us
7
2026-07-22 via Nuitee
Y
Yunus couple us
3
2026-07-14 via Nuitee
K
Kim solo_traveller us
9
Pros:

Very clean and friendly staff

Cons:

Breakfast hours. They end at 8 so you have to get up early.

2026-07-06 via Nuitee
M
Matias family_with_children us
10
2026-07-02 via Nuitee
T
Talal solo_traveller ae
7
2026-06-29 via Nuitee
W
williambC2639GU Couples New Providence Island, Bahamas
2
After check in, we noticed the AC wasn't really cooling but thought that it will be working as soon as we lowered, they said it
Pros:

The AC is not working, they said it is working, room is hot as a sauna, they said it will take a while, but is 11pm and it is at 80 degrees inside the room, a disaster

2026-06-22 via Tripadvisor
B
Brewer solo_traveller au
1
Pros:

Nothing

Cons:

Everything, especially them having electrical problems where people couldn't use the elevators, the air conditioning was broken, no wifi, all for 3 hours from 830pm-1130pm and all that was offered was water. No refunds, no apologies, nothing.

2026-06-15 via Nuitee
M
mart46350 Couples Jacksonville, Texas
10
Good stay
Pros:

This is our third stay at this location. This stay was quiet, comfortable, and clean. The front desk staff is very polite and professional. We stay at this location when we fly and the shuttle is reliable and the drivers polite.

2026-06-10 via Tripadvisor
A
Andrea Esperanza solo_traveller co
6
Pros:

El hotel es cómodo y el personal es amable

Cons:

No pude pagar en efectivo. Solo recibe tarjeta de crédito

2026-06-03 via Nuitee
P
Pullen solo_traveller au
7
2026-05-30 via Nuitee
T
tedcY3775HW Family
10
Amazing airport hotel
Pros:

Amazing front desk and airport parking service. The breakfast service is amazing. Overall we will come back again and again! :)

2026-05-22 via Tripadvisor
A
acacia solo_traveller mx
10
2026-05-17 via Nuitee
T
tcl33 Solo travel Santa Fe, New Mexico
10
If the Grand Hyatt wasn’t out of rooms I would have never stumbled on this airport hotel gem!
Pros:

Weather issues in the area resulted in missing my connecting flight and an unplanned overnight in Dallas. Initially I thought of the grand Hyatt which is connected to the airport- but it was sold out. So, I considered multiple hotels in close proximity to the airport and I am so glad I chose this one. It had the most friendly staff I have ever experienced at a Marriott. From the gentleman at check in, the restaurant staff, the upbeat lady at the club breakfast- everyone did service with a smile. My 11th floor room was newly updated, modern and clean. The airport shuttle is prompt and professional (call the hotel and the give great directions on where to stand for pickup). I will definitely choose this hotel in the future for any unexpected or planned layover.

2026-05-07 via Tripadvisor
Y
yasminaJ6828NV Family
2
AC not working
Pros:

This was one of the worst experiences for our entire community. Attending a large event with over 1,000 people should come with proper accommodations, but every afternoon the AC was turned off, making it extremely uncomfortable and impossible to focus. Even at night, the AC wasn’t working.

We were repeatedly told the issue was being fixed, but nothing was actually done. At times, it genuinely felt like the AC was deliberately turned off during the afternoons.

I would not recommend this hotel to any organization planning a large event, nor for anyone considering staying overnight—unless you’re okay with being in extremely uncomfortable, overheated conditions.

2026-04-26 via Tripadvisor
Y
Yingzhe solo_traveller cn
8
2026-04-25 via Nuitee
M
miguel couple mx
2
malo
Pros:

las camas estan super incomodas, y el ruido del aire acondicionado retumba en la cama por lo cual toda la noche esta en tu oido y no se puede dormir

Cons:

las camas viejas y ruidosas

2026-04-21 via Nuitee
A
angelalT70WZ Business
10
Over the Moon Service!
Pros:

Beautiful, Clean, Comfortable hotel. The staff is amazingly attentive. The food is so good!

2026-04-16 via Tripadvisor