Hotel Palace Inn

Hotels
8.7 (971 reviews)
BOULEVARD BELISARIO DOMINGUEZ, KM. 1081 COL. JARDINES DE TUXTLA , Tuxtla Gutiérrez , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noisy rooms
Limited restaurant options

Categories

Cleanliness
8.23
Some reviews mention unclean floors and garbage under beds.
Service
9
Reviews highlight that staff is generally friendly, though some issues were noted.
Location
9.24
Multiple reviews praise the convenient location near shops and attractions.
Room Quality
8.19
Complaints about small beds and uncomfortable mattresses affect the rating.
Amenities
8.72
Pool area and dining options receive positive comments, although some amenities lack maintenance.
Value for Money
8.78
Guests feel that the price is reasonable for the quality received.
Food and Beverage
8.73
Feedback indicates the food quality is good but service timing can be slow.
Overall Experience
8.7
General consensus is positive despite some issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:59

Property Description

Luxurious Outdoor Pool
Hotel Palace Inn in Tuxtla Gutiérrez offers a lavish experience with its stunning outdoor swimming pool, perfect for relaxing under the sun.

Modern Amenities
Each room at Hotel Palace Inn is equipped with a flat-screen TV, air conditioning, and a desk, ensuring a comfortable and convenient stay for all guests.

Convenient Location
Located just a short distance from popular attractions like Sumidero Canyon and Galerias Plaza, Hotel Palace Inn provides easy access to the best of Tuxtla Gutiérrez.

Experience the ultimate blend of luxury and comfort at Hotel Palace Inn. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Location

Guest Reviews

8.7
Based on 971 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.73
Overall Experience: 8.7
L
Lucio solo_traveller mx
10
2026-07-24 via Nuitee
E
Edward family_with_children mx
10
Pros:

Todo está súper bien

2026-07-23 via Nuitee
A
A Cunjama solo_traveller mx
10
Visitantes
Pros:

Sobre todo la limpieza en general de las instalaciones

Cons:

El haber suspendido el servicio alrededor de la alberca

2026-07-23 via Nuitee
D
Diaz solo_traveller mx
9
Pros:

La atención y su comodidad

Cons:

Que ponen vasitos pequeños de café

2026-07-23 via Nuitee
S
Sandra Patricia solo_traveller mx
5
El personal mas las recepci9nistas son nefastas
Cons:

No respetaron el precio de la aplicación
Me cobraron como adultos a mus niñas de 9 años

2026-07-23 via Nuitee
B
Bertha solo_traveller mx
10
Pros:

La habitación es muy amplia, la limpieza no falla ningún día,

Cons:

lo único malo que me pareció es que acepten animales, se me hace muy antigiénico
Fuera de eso todo bien

2026-07-22 via Nuitee
R
ricardo family_with_children mx
7
Pros:

la alberca

Cons:

que habia hormigas en la habitacion

2026-07-21 via Nuitee
I
Irving Bladimir solo_traveller mx
10
Pros:

Me encantó el diseño de las instalaciones, lo cerca de la plaza además de cómoda habitación

Cons:

Las luces presentan un fallo ya que no se apagaban tenia que retirar la tarjeta y a su vez se apagaban el aire acondicionado

2026-07-20 via Nuitee
G
Guticord solo_traveller mx
10
Pros:

todo

Cons:

que en la noche se fue la luz pero son cosas que aveces pasan

2026-07-20 via Nuitee
G
Gabriela solo_traveller mx
10
Pros:

Todo excelente.. sin duda volvería a hospedarme..

2026-07-20 via Nuitee
A
Armando solo_traveller mx
5
2026-07-19 via Nuitee
S
Scott solo_traveller gb
8
2026-07-18 via Nuitee
A
A Cunjama couple mx
10
Pros:

las instalaciones se veen mejor con la remodelacion que le hicieron asi como la pantalla le da mejor vista

2026-07-12 via Nuitee
J
Johnnattan solo_traveller mx
10
Pros:

La alberca, el personal y el conserje sumamente amables

Cons:

Que no tienen toalla de piso en el baño

2026-07-11 via Nuitee
C
CHAN PAT solo_traveller mx
10
Pros:

La ubicación está muy cerca de plazas y comercios

Cons:

Mmm que tenga que irme del hotel

2026-07-09 via Nuitee
O
Osvaldo solo_traveller mx
10
El hotel es una excelente opción
Pros:

Tienen un excelente servicio en todas las áreas del hotel

Cons:

Todo estuvo excelente durante la estadia

2026-07-08 via Nuitee
B
Bertin family_with_children us
9
2026-07-08 via Nuitee
M
Morales Fernandez couple mx
8
2026-07-08 via Nuitee
L
Laura Raquel solo_traveller mx
10
2026-07-08 via Nuitee
F
Fernández solo_traveller mx
10
2026-07-03 via Nuitee