Hotel Palace Inn

Hotels
8.7 (898 reviews)
BOULEVARD BELISARIO DOMINGUEZ, KM. 1081 COL. JARDINES DE TUXTLA , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noisy rooms
Limited restaurant options

Categories

Cleanliness
8.23
Some reviews mention unclean floors and garbage under beds.
Service
9
Reviews highlight that staff is generally friendly, though some issues were noted.
Location
9.24
Multiple reviews praise the convenient location near shops and attractions.
Room Quality
8.19
Complaints about small beds and uncomfortable mattresses affect the rating.
Amenities
8.72
Pool area and dining options receive positive comments, although some amenities lack maintenance.
Value for Money
8.78
Guests feel that the price is reasonable for the quality received.
Food and Beverage
8.73
Feedback indicates the food quality is good but service timing can be slow.
Overall Experience
8.7
General consensus is positive despite some issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:59

Property Description

Luxurious Outdoor Pool
Hotel Palace Inn in Tuxtla Gutiérrez offers a lavish experience with its stunning outdoor swimming pool, perfect for relaxing under the sun.

Modern Amenities
Each room at Hotel Palace Inn is equipped with a flat-screen TV, air conditioning, and a desk, ensuring a comfortable and convenient stay for all guests.

Convenient Location
Located just a short distance from popular attractions like Sumidero Canyon and Galerias Plaza, Hotel Palace Inn provides easy access to the best of Tuxtla Gutiérrez.

Experience the ultimate blend of luxury and comfort at Hotel Palace Inn. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 898 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.73
Overall Experience: 8.7
L
López Galvez • family_with_children • mx
10
2026-04-08 • via Nuitee
A
Abadia • family_with_children • mx
8
Pros:

Amabilidad del personal genial

Cons:

Las camas y almohadas muy duras. Hay que cambiar

2026-04-08 • via Nuitee
L
López Galvez • family_with_children • mx
10
Me encantó ❤️
Pros:

Me encanta la comodidad de las camas 🥰 lo ameno que puedes pasarlo en la piscina y la ubicación es estupenda

2026-04-08 • via Nuitee
L
Lin • family_with_children • mx
10
2026-04-07 • via Nuitee
P
Pulido • family_with_children • mx
10
2026-04-04 • via Nuitee
A
Arturo • family_with_children • mx
9
Pros:

Su ubicacion y su limpieza

Cons:

Los ruidos exteriores se escuchan .

2026-04-02 • via Nuitee
B
Brenda Sofia • extended_group • mx
10
Excelente 1000%
Pros:

La vista es muy agradable, todo muy cómodo para descansar.

Cons:

Realmente no tengo ninguna incomodidad, pero estaría super bien dejar utensilios de limpieza como un "trapeador"en caso de que algo de derrame.

2026-04-01 • via Nuitee
A
Amoz • family_with_children • mx
10
2026-03-26 • via Nuitee
L
Lorena Del Rocio • family_with_children • mx
8
Pros:

Es comodo cada vez que viajo a Tuxtla me hospedo ahi

Cons:

La recepcionista es poco amable

2026-03-24 • via Nuitee
R
Reyes • family_with_children • mx
10
2026-03-18 • via Nuitee
S
Sandra Patricia • family_with_children • mx
8
2026-03-17 • via Nuitee
J
Jorge • solo_traveller • mx
10
2026-03-17 • via Nuitee
M
Moreno • family_with_children • mx
10
Pros:

Bien ubicado, personal muy amable 🩷

2026-03-16 • via Nuitee
V
Vladimir • couple • mx
10
2026-03-15 • via Nuitee
E
Esperanza • family_with_children • mx
10
Pros:

Las camas están muy cómodas

Cons:

Q entra mucho zancudos a las habitaciones y la alberca tiene demasiado cloro

2026-03-14 • via Nuitee
C
claudia • family_with_children • mx
9
Pros:

Es un lugar familiar , cómodo y hay muchas tiendas alrededor

2026-03-11 • via Nuitee
P
Perez • family_with_children • mx
8
Pros:

La ubicacion

Cons:

Pediría mejorar la limpieza

2026-03-10 • via Nuitee
R
Roberto • family_with_children • mx
8
2026-03-07 • via Nuitee
A
A Cunjama • family_with_children • mx
10
Pros:

Las instalaciones

Cons:

Nada en especial

2026-03-05 • via Nuitee
P
PEDRO • solo_traveller • mx
9
EXCELENTE UBICACION, INSTALACIONES Y SERVICIO
Pros:

la ubicacion y la psicina eran sumamente buenas me encanto

Cons:

porciones brindadas en el restaurante

2026-03-03 • via Nuitee