Hotel Palace Inn

Hotels
8.7 (920 reviews)
BOULEVARD BELISARIO DOMINGUEZ, KM. 1081 COL. JARDINES DE TUXTLA , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noisy rooms
Limited restaurant options

Categories

Cleanliness
8.23
Some reviews mention unclean floors and garbage under beds.
Service
9
Reviews highlight that staff is generally friendly, though some issues were noted.
Location
9.24
Multiple reviews praise the convenient location near shops and attractions.
Room Quality
8.19
Complaints about small beds and uncomfortable mattresses affect the rating.
Amenities
8.72
Pool area and dining options receive positive comments, although some amenities lack maintenance.
Value for Money
8.78
Guests feel that the price is reasonable for the quality received.
Food and Beverage
8.73
Feedback indicates the food quality is good but service timing can be slow.
Overall Experience
8.7
General consensus is positive despite some issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:59

Property Description

Luxurious Outdoor Pool
Hotel Palace Inn in Tuxtla Gutiérrez offers a lavish experience with its stunning outdoor swimming pool, perfect for relaxing under the sun.

Modern Amenities
Each room at Hotel Palace Inn is equipped with a flat-screen TV, air conditioning, and a desk, ensuring a comfortable and convenient stay for all guests.

Convenient Location
Located just a short distance from popular attractions like Sumidero Canyon and Galerias Plaza, Hotel Palace Inn provides easy access to the best of Tuxtla Gutiérrez.

Experience the ultimate blend of luxury and comfort at Hotel Palace Inn. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 920 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.73
Overall Experience: 8.7
O
Oscar Alberto • couple • mx
7
Buen hotel por el precio
Pros:

Sillones

Cons:

Sábanas huelen mal

2026-05-23 • via Nuitee
P
Patricia • solo_traveller • mx
10
Pros:

La ubicación es excelente, al rededor hay muchos comercios y está frente de una plaza comercial.

Cons:

Todo bien

2026-05-23 • via Nuitee
G
Grizel • solo_traveller • mx
8
2026-05-22 • via Nuitee
A
Adris • solo_traveller • mx
10
2026-05-22 • via Nuitee
N
Nallely Guadalupe • couple • mx
9
2026-05-19 • via Nuitee
B
Brenda • family_with_children • mx
10
Pros:

Muy bonito y limpio todo

Cons:

La alberca estaba muy fría:(

2026-05-19 • via Nuitee
S
Sandoval • solo_traveller • mx
5
Pros:

Ubicación

Cons:

Falta de agua y de luz, problemas con tv

2026-05-18 • via Nuitee
J
Jean-François • solo_traveller • fr
7
Pros:

Il y avait un parking et un restaurant ouvert.

Cons:

Rien de particulier, hotel parfait pour une étape intermediaire

2026-05-17 • via Nuitee
A
Arturo • solo_traveller • mx
8
2026-05-17 • via Nuitee
E
Elivia • solo_traveller • mx
10
Pros:

La alberca

Cons:

Las camas

2026-05-17 • via Nuitee
M
mora • family_with_children • mx
10
PLACENTERA
Pros:

LA UBICACION ES EXCELENTE Y LOS DESAYUNOS CON PRECIOS MUY ACCESIBLES

Cons:

TODO ESTUVO MUY AGRADABLE

2026-05-15 • via Nuitee
M
Miguel • solo_traveller • mx
9
Bien
Pros:

La alberca me parece muy bonita, en el restuarant la comida es buena y tiene vista frente a la alberca. El hotel cuenta con estacionamiento.

Cons:

Podrian ampliar un poco el menu de desayunos

2026-05-14 • via Nuitee
A
Angel Alfaro • solo_traveller • mx
9
Pros:

Las instalaciones son excelentes, esta muy bien ubicado frente a galerías, además de que el precio es bueno.

Cons:

Al llegar nos mandaron a un cuarto, usamos la llave proporcionada para abrir pero el cuarto ya tenia un huésped dentro, fue incomodo.

2026-05-11 • via Nuitee
R
Rosemberg • family_with_children • mx
8
2026-05-10 • via Nuitee
F
Fidel • solo_traveller • mx
10
2026-05-05 • via Nuitee
E
Edgar • solo_traveller • mx
9
Casi perfecto
Pros:

Excelente atención, limpieza, muy buena estadía, calidad precio.

Cons:

No hay room service

2026-05-05 • via Nuitee
D
Diana • solo_traveller • mx
10
Pros:

Todo bien!

2026-05-02 • via Nuitee
H
Homero • solo_traveller • mx
9
Pros:

La ubicación y las instalaciones adecuadas para mi estancia

2026-05-02 • via Nuitee
A
A Cunjama • solo_traveller • mx
10
Pros:

Ayudo la remodelacion a darle una mejor vista

Cons:

No hay queja de nada

2026-05-01 • via Nuitee
A
Ana Karem • family_with_children • mx
10
Pros:

Instalación

2026-04-30 • via Nuitee