Hotel Palace Inn

Hotels
8.7 (881 reviews)
BOULEVARD BELISARIO DOMINGUEZ, KM. 1081 COL. JARDINES DE TUXTLA , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noisy rooms
Limited restaurant options

Categories

Cleanliness
8.23
Some reviews mention unclean floors and garbage under beds.
Service
9
Reviews highlight that staff is generally friendly, though some issues were noted.
Location
9.24
Multiple reviews praise the convenient location near shops and attractions.
Room Quality
8.19
Complaints about small beds and uncomfortable mattresses affect the rating.
Amenities
8.72
Pool area and dining options receive positive comments, although some amenities lack maintenance.
Value for Money
8.78
Guests feel that the price is reasonable for the quality received.
Food and Beverage
8.73
Feedback indicates the food quality is good but service timing can be slow.
Overall Experience
8.7
General consensus is positive despite some issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:59

Property Description

Luxurious Outdoor Pool
Hotel Palace Inn in Tuxtla Gutiérrez offers a lavish experience with its stunning outdoor swimming pool, perfect for relaxing under the sun.

Modern Amenities
Each room at Hotel Palace Inn is equipped with a flat-screen TV, air conditioning, and a desk, ensuring a comfortable and convenient stay for all guests.

Convenient Location
Located just a short distance from popular attractions like Sumidero Canyon and Galerias Plaza, Hotel Palace Inn provides easy access to the best of Tuxtla Gutiérrez.

Experience the ultimate blend of luxury and comfort at Hotel Palace Inn. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 881 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.73
Overall Experience: 8.7
R
Roberto • family_with_children • mx
8
2026-03-07 • via Nuitee
A
A Cunjama • family_with_children • mx
10
Pros:

Las instalaciones

Cons:

Nada en especial

2026-03-05 • via Nuitee
P
PEDRO • solo_traveller • mx
9
EXCELENTE UBICACION, INSTALACIONES Y SERVICIO
Pros:

la ubicacion y la psicina eran sumamente buenas me encanto

Cons:

porciones brindadas en el restaurante

2026-03-03 • via Nuitee
F
Flavio Ivan • family_with_children • mx
10
2026-03-01 • via Nuitee
R
Roman • solo_traveller • mx
8
Pros:

.

2026-02-24 • via Nuitee
J
JAYER • family_with_children • mx
9
2026-02-24 • via Nuitee
T
TORRES • family_with_children • mx
9
Pros:

Ya tiene mejor vista en la alberca y la fuente

Cons:

Q hay zancudo, requiere mosquiteros las ventanas

2026-02-13 • via Nuitee
A
A Cunjama • family_with_children • mx
10
Pros:

Las instalaciones quedaron muy bien con la remodelacion

Cons:

El clima que no ayudo mucho a disfrutar de la alberca

2026-02-13 • via Nuitee
P
Perez • family_with_children • mx
7
2026-02-13 • via Nuitee
A
A Cunjama • family_with_children • mx
10
Viajeros
Pros:

La atención y las instalaciones tienen mejor vista con la remodelacion

Cons:

De nuevo nos afecto el clima para disfrutar de la alberca

2026-02-13 • via Nuitee
M
Magariño Alemán • family_with_children • mx
10
comodidad
Pros:

todo muy bien!!!!!

Cons:

sin comnetarios

2026-02-12 • via Nuitee
J
Juan Jose • couple • mx
7
2026-02-11 • via Nuitee
L
Luis • family_with_children • mx
10
De lo mejor que encontran en precio-calidad.
Pros:

Las instalaciones, la limpieza y los insumos que reemplazan puntualmente.

Cons:

Todo estuvo excelente.

2026-02-09 • via Nuitee
C
CALDERON • family_with_children • mx
10
Pros:

Todo excelente,

2026-02-08 • via Nuitee
C
Christian Eduardo • family_with_children • mx
10
Gracias!
Pros:

La alberca excelente siempre muy limpia, la temperatura del agua fue algo que si no disfrutamos ya qué si estaba fría, y el clima fresco no había calor, pero bueno, cada quien tiene gustos diferentes, aunque por poco tiempo pero mis pequeños si lo disfrutaron

Cons:

La habitación un poco reducida pero muy limpias y comodas, el menú del restaurante muy reducido pero excelente atención del personal

2026-01-31 • via Nuitee
I
Ivonne Aragon • family_with_children • mx
10
Pros:

Me encanta todo. Las instalaciones, los precios y la ubicación.

Cons:

Definitivamente que no tengan toallas o tapetes al salir de bañarse, y tampoco toallas para las manos.
Eso elevaría significativamente la experiencia de la estancia.

2026-01-31 • via Nuitee
G
García • family_with_children • mx
10
2026-01-30 • via Nuitee
M
Marlen • family_with_children • mx
8
2026-01-27 • via Nuitee
J
Juan Carlos • family_with_children • mx
9
Pros:

Ubicación e instalaciones

Cons:

El servicio de toallas un poco tardado

2026-01-25 • via Nuitee
H
Hector • family_with_children • mx
8
2026-01-24 • via Nuitee