Hotel Palace Inn

Hotels
8.7 (987 reviews)
BOULEVARD BELISARIO DOMINGUEZ, KM. 1081 COL. JARDINES DE TUXTLA , Tuxtla Gutiérrez , mx
+52 961 615 0574

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noisy rooms
Limited restaurant options

Categories

Cleanliness
8.23
Some reviews mention unclean floors and garbage under beds.
Service
9
Reviews highlight that staff is generally friendly, though some issues were noted.
Location
9.24
Multiple reviews praise the convenient location near shops and attractions.
Room Quality
8.19
Complaints about small beds and uncomfortable mattresses affect the rating.
Amenities
8.72
Pool area and dining options receive positive comments, although some amenities lack maintenance.
Value for Money
8.78
Guests feel that the price is reasonable for the quality received.
Food and Beverage
8.73
Feedback indicates the food quality is good but service timing can be slow.
Overall Experience
8.7
General consensus is positive despite some issues with service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:59

Property Description

Luxurious Outdoor Pool
Hotel Palace Inn in Tuxtla Gutiérrez offers a lavish experience with its stunning outdoor swimming pool, perfect for relaxing under the sun.

Modern Amenities
Each room at Hotel Palace Inn is equipped with a flat-screen TV, air conditioning, and a desk, ensuring a comfortable and convenient stay for all guests.

Convenient Location
Located just a short distance from popular attractions like Sumidero Canyon and Galerias Plaza, Hotel Palace Inn provides easy access to the best of Tuxtla Gutiérrez.

Experience the ultimate blend of luxury and comfort at Hotel Palace Inn. Book your stay now for a memorable experience!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Location

Guest Reviews

8.7
Based on 987 reviews
Cleanliness: 8.23
Service: 9
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.78
Food and Beverage: 8.73
Overall Experience: 8.7
A
Adris • solo_traveller • mx
10
Pros:

Todo

2026-08-27 • via Nuitee
H
Héctor Eduardo • solo_traveller • mx
9
2026-08-25 • via Nuitee
A
Adris • solo_traveller • mx
10
Pros:

Siempre muy limpio. La chica de recepción muy amable

2026-08-24 • via Nuitee
J
Jorge alberto • family_with_children • mx
9
2026-08-23 • via Nuitee
V
Vladimir • couple • mx
10
excelente
2026-08-22 • via Nuitee
O
Omar • extended_group • mx
10
2026-08-20 • via Nuitee
C
Camas • couple • mx
10
2026-08-18 • via Nuitee
A
A Cunjama • solo_traveller • mx
10
Pros:

Las instalaciones

Cons:

No tiene servicio en la alberca

2026-08-15 • via Nuitee
J
Jimmy Eduardo • solo_traveller • mx
10
Pros:

Todo super limpio y muy agradable, muy recomendable me gustó estar ahí

Cons:

Lo unico que no me gustó mucho es que el aire acondicionado no enfriaba tanto

2026-08-15 • via Nuitee
A
A Cunjama • solo_traveller • mx
10
Pros:

La limpieza de las instalaciones

2026-08-15 • via Nuitee
D
dr arturo • solo_traveller • mx
6
2026-08-12 • via Nuitee
D
David • solo_traveller • mx
9
Pros:

La alberca muy bien

Cons:

Algunos detallitos con la habitación pero en general bien

2026-08-07 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
Pros:

Todo excelente

Cons:

Nada que comentar

2026-08-04 • via Nuitee
A
Ales • solo_traveller • mx
9
2026-08-04 • via Nuitee
L
López Galvez • solo_traveller • mx
10
Buen hotel
Pros:

Me encanta su alberca y la ubicación

Cons:

Siempre me hospedo ahí pero en ésta última ocasión me dieron una habitación sin toallas, cuando pedí a la camarera me respondió que estaban mojadas y no tenía (después me llevó) y a parte la puerta del baño se atoraba

2026-08-04 • via Nuitee
R
Rodrigo • solo_traveller • mx
10
Pros:

Todo muy a gusto

2026-08-03 • via Nuitee
L
Lucio • solo_traveller • mx
10
2026-07-24 • via Nuitee
A
A Cunjama • solo_traveller • mx
10
Visitantes
Pros:

Sobre todo la limpieza en general de las instalaciones

Cons:

El haber suspendido el servicio alrededor de la alberca

2026-07-23 • via Nuitee
E
Edward • family_with_children • mx
10
Pros:

Todo está súper bien

2026-07-23 • via Nuitee
S
Sandra Patricia • solo_traveller • mx
5
El personal mas las recepci9nistas son nefastas
Cons:

No respetaron el precio de la aplicación
Me cobraron como adultos a mus niñas de 9 años

2026-07-23 • via Nuitee