Sheraton Gateway Los Angeles Hotel

Hotels
Sheraton
8 (5905 reviews)
6101 West Century Boulevard , Los Angeles , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Shuttle service
Cons:
High food prices
Limited local activities
Soft bed
Expensive parking

Categories

Cleanliness
8.46
Reviews highlight cleanliness, particularly in relation to comfortable and spacious rooms.
Service
8.93
Repeated mentions of helpful and friendly staff, smooth shuttle service, and positive interactions.
Location
8.97
Convenient location near LAX with shuttle service, though proximity limits local activities.
Room Quality
7.92
Rooms are described as clean and spacious, though one reviewer mentioned a bed that was too soft.
Amenities
6.95
Facilities like the pool and restaurant are appreciated, but comments on limited food options.
Value for Money
7.41
Noted as somewhat pricey with expensive food and parking, yet recognized for overall quality.
Food and Beverage
6.96
Food options are acknowledged as being expensive with limited availability.
Overall Experience
8.43
General satisfaction with guests planning return visits due to convenience and positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:19

Property Description

Modern Hotel with Complimentary Shuttle Service

Convenient Amenities for a Relaxing Stay
This modern hotel offers a free 24-hour shuttle service to Los Angeles International Airport, making travel a breeze for guests. After a busy day of exploring the city, unwind in the outdoor heated pool or enjoy a delicious meal at the on-site dining options.

Comfortable Rooms and Dining Options
Guest rooms at Sheraton Gateway Los Angeles Hotel feature modern décor and essential amenities like a 50-inch LCD TV, work desk, and coffee machine. Indulge in a culinary experience at Costero California Bar and Bistro for lunch and dinner, or savor a breakfast buffet at Brasserie.

Fitness Facilities with Scenic Views
Stay active during your stay with the on-site gym equipped with free weights and cardio machines. Enjoy panoramic views of the outdoor pool and hot tub while working out. Book your stay now for a memorable experience at Sheraton Gateway Los Angeles Hotel.

Important information:

Guests under the age of 21 are only allowed to check in with a parent or official guardian.

Please note: The hotel requires a deposit for incidentals at check-in.

For nonrefundable bookings, the credit card used at the time of booking must be preset at the time of check-in.

Smoking is not permitted. If caught, there is a cleaning fee of USD 500.

Late check-out 11 AM — 6 PM available for 85 USD.

Availability and hours of operation in food outlets and public area amenities are subject to change.

Please note that the gym is accessible through 24 hours.

Enjoy the convenience of checking in before Noon for a fee of 75 USD, or take advantage of our 40 USD fee for check-ins between 12:00 and 14:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 75 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5905 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 8.43
S
Stefano solo_traveller it
9
Pros:

Abbiamo soggiornato una notte in attesa di un volo il mattino dopo. Troppo poco per dare giudizi. Lo staff è molto accogliente, camera pulita e soprattutto la colazione, compresa nel prezzo, di buona qualità e varietà. Rapporto qualità/prezzo eccellente.

2026-08-08 via Nuitee
A
Adrian solo_traveller ro
9
2026-08-08 via Nuitee
H
Harumi solo_traveller mx
6
乗継便が翌日にある方にお勧めのホテル。
Pros:

Los Angeles国際空港から近く、shuttleがあり、治安の心配がなかった点。

Cons:

レストランの食事は、あまりおいしくなくて、高かった。

2026-08-08 via Nuitee
M
Melody extended_group gb
5
It was ok but I’d rather stay somewhere who have friendly staff.
Pros:

It’s convenient for flying. It’s clean all through out the building to our bedroom.

Cons:

While the property itself is spotless, the services weren’t good and the staff were not helpful. It’s not convenient when you have several luggages and bags coz they don’t allow guest to use their trolleys. Only a bell staff can do it, meaning you have to tip. I think every single service requires tipping, including parking because they only use valet parking. I can drive and park my own car.

2026-08-08 via Nuitee
R
Ruslan family_with_children us
8
2026-08-08 via Nuitee
D
Dieter family_with_children be
8
Kort verblijf voor vlucht
Pros:

Locatie

Cons:

Parking

2026-08-07 via Nuitee
E
Evulkas solo_traveller sk
7
2026-08-07 via Nuitee
M
Moran family_with_children il
8
Pros:

The property was perfect for us.

2026-08-07 via Nuitee
C
Carla S. extended_group us
2
Booked one thing and got another with a bonus of bad service
Cons:

I had a very disappointing experience. I booked through Booking.com with payment due at the property. My credit card had been compromised and was replaced before my trip. The hotel apparently tried to run the old card, it declined, and they canceled my reservation without notifying me. Booking.com still showed my reservation as confirmed.

After flying from Oregon to Los Angeles, my husband, son, and I arrived around 11:00 p.m. only to be told we no longer had a room. I had even called ahead to let them know our flight was delayed, and no one mentioned the cancellation. Instead, I was told everything could be fixed at check-in.

The first front desk employee showed no empathy and simply said that declined cards are automatically canceled. Thankfully, another employee spoke with a manager and reinstated our reservation.

Unfortunately, the replacement room was not what I booked. Instead of a room that slept three with a sofa bed, we were given a much smaller accessible room with only one king bed. One employee insisted three adults could simply share the bed and initially wanted to charge us extra for a cot. Another employee, Randy, was wonderful and brought us a cot at no charge. He was the only bright spot in the experience.

Despite paying for a larger room, we never received what we reserved, and the front desk showed little interest in making it right. Poor communication, poor customer service, and a frustrating way to start our vacation.

2026-08-07 via Nuitee
L
Leah couple au
9
Pros:

Very convenient, comfortable and staff very helpful.

2026-08-06 via Nuitee
R
Renato solo_traveller au
10
Quick stop
Pros:

Beautiful hotel with gr8 facilities

Cons:

N/a

2026-08-06 via Nuitee
K
Kim family_with_children gb
1
Wouldn’t recommend
Pros:

The airport shuttle

Cons:

The food at dinner was dry, overcooked and really expensive. The breakfast was the same and practically the same cost we paid for the 4 of us. The pool was dirty with peeling paint, broken sun loungers and loads of debris on the pool floor. Above all though - the staff at reception were so rude and not helpful :-(

2026-08-06 via Nuitee
M
Morgan solo_traveller us
10
A pleasant weekend.
Pros:

The service was excellent. The food was delicious. I enjoyed having my own thermostat in the room so I could set the temperature to what I desired. I would stay here again and recommend other people stay here.

Cons:

I had a few tiny things I would change. I would have preferred thicker bed sheets as I did get a little cold at night. My room was not very soundproof. I could hear a family arguing late at night. But these didn't hinder my stay and I would still come back to this hotel.

2026-08-06 via Nuitee
T
Thomas couple no
9
2026-08-06 via Nuitee
R
rijos solo_traveller au
6
Close to airport free shuttle
Pros:

Free shuttle to the airport

Cons:

Next door on our room where people smoking weed in the middle of the night.. the smoke cominy thru exhaust vent on our bathroom.We report it and we move out to the room . So much hassle to move on the other room in the middle of the night

2026-08-06 via Nuitee
R
Raffaele solo_traveller it
10
2026-08-05 via Nuitee
P
Peter couple ca
8
A convenient place to stay for an overnight flight connection
2026-08-05 via Nuitee
B
Bruce B. couple br
9
2026-08-04 via Nuitee
N
Nicolas couple us
10
2026-08-04 via Nuitee
X
Xiaojie couple cn
7
2026-08-04 via Nuitee