Centara West Bay Hotel & Residences Doha

Hotels
•
Centara Hotels and Resorts
9.6 (2201 reviews)
Diplomatic Street State of Qatar , Doha , qa
+974 4009 5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Delicious food
Good location
Cons:
Lack of flexibility with checkout
Some amenities not functional
Cold indoor pool

Categories

Cleanliness
9.66
The hotel was clean with well-maintained rooms and facilities.
Service
10
Staff were warm, welcoming, and provided outstanding service.
Location
10
The location was praised for being convenient and accessible.
Room Quality
9.66
Rooms were modern and very clean.
Amenities
8.16
Some amenities like the steam room were not working and the indoor kids' pool was too cold.
Value for Money
9.66
Excellent value for money with spacious accommodations and good service.
Food and Beverage
9.66
Food was delicious, especially the appetizers.
Overall Experience
10
Overall, the stay was highly rated with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:50

Property Description

Luxurious Accommodation with Top-Notch Amenities

Experience unparalleled luxury at Centara West Bay Hotel & Residences Doha, located just 6 km from Qatar Sports Club Stadium. The 5-star property boasts a fitness centre, indoor pool, sauna, and a variety of dining options including a restaurant and bar.

Convenience at Your Fingertips

Enjoy free private parking, complimentary WiFi, and room service during your stay. The hotel also offers a business centre, concierge service, and children's playground, ensuring all your needs are met.

Multilingual Staff and Spectacular Views

With multilingual staff available 24/7, including speakers of Afrikaans, Arabic, English, and French, you'll always feel at home. Some units even offer stunning city views, adding an extra touch of sophistication to your visit.

Book now for an unforgettable stay at Centara West Bay Hotel & Residences Doha.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 2201 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 8.16
Value for Money: 9.66
Food and Beverage: 9.66
Overall Experience: 10
A
ahmed • extended_group • sa
8
Pros:

شقق فندقية مميزه ، الصراحه كانت اقامه ممتعة
مجهزه بكل شي تقريبا
غساله صحون .. غساله ملابس
الغرفه كانت شرحه ومريحه

Cons:

بالنسبه لي كانت السلبية الوحيدة دورات المياه اعزكم الله
الشطاف مكانه على اليمين ، يشكل صعوبه في الوضوء

2026-08-22 • via Nuitee
A
Albuflasa • family_with_children • qa
9
2026-08-21 • via Nuitee
A
Ahmad • family_with_children • kw
7
لا اكرر التجربه
Pros:

اطلاله- نظافه- افطار متنوع

Cons:

عند الوصول مبكر لم تكن متوفره الغرفه وطلبوا دفع 200 ريال للوصول المبكر وطلبو منا اخذ غرفه اقل لحين تجهيز الغرفه مع التعب والاجهاد بعد السفر

2026-08-21 • via Nuitee
M
Munirah • family_with_children • gb
10
2026-08-21 • via Nuitee
H
Heba • couple • ye
10
A wonderful and comfortable stay with amazing service and friendly staff. Highly recommended!
Pros:

Everything was perfect! The apartment was clean, comfortable, and well maintained. The staff were extremely friendly, welcoming, and helpful throughout our stay. We really enjoyed our experience.

Cons:

The only suggestion I have is regarding the ladies-only pool hours. It’s a wonderful idea and one of the things we really appreciated. It would be even better if the ladies-only hours could be extended, for example from 6 AM to 4 PM or from 10 AM to 6 PM, so guests can enjoy the pool for longer during the day.

2026-08-20 • via Nuitee
J
Jamil • family_with_children • qa
10
2026-08-20 • via Nuitee
مشاري • couple • sa
6
2026-08-18 • via Nuitee
N
Natalia • couple • au
7
Overall was pleasant but would choose a different spot next time for the price
Pros:

We loved it when we upgraded, room was spacious. Loved that they made an extra effort to celebrate my partners birthday. Breakfast was great. Good options. Gym was great- big and good machines.

Cons:

The deluxe room was cramped and terrible view of junk yard below. Had to ask to upgrade which we were charged double.. I had to call back to question them then they told me they charged us wrong.. keys stopped working in the morning even though we had late checkout. Electricity went out. Reception staff were cold and not friendly. Pool looked small and too many children. Not adult friendly.

2026-08-18 • via Nuitee
N
nasser • solo_traveller • qa
10
Pros:

I would like to sincerely thank the Centara Hotel team for their excellent cooperation, professionalism, and warm hospitality. My family and I truly appreciate your outstanding service, and we look forward to staying with you again. May God grant you continued success.

2026-08-18 • via Nuitee
I
Idrees • family_with_children • gb
8
2026-08-16 • via Nuitee
A
A Razaq • solo_traveller • qa
9
2026-08-16 • via Nuitee
L
lilyaR2185MS • Family
10
Amazing stay with Martin and Feisal
Pros:

The hotel gave us nice reception especially Martin and Feisal. They are awesome and good for the job. Sociable and easy to communicate with. My three nights stay was amazing especially with them

2026-08-15 • via Tripadvisor
I
Idrees • couple • gb
9
Very good location and staff were brilliant
Pros:

Very spacious, clean.

Cons:

Washing machine and dryer was not working properly

2026-08-15 • via Nuitee
J
joymariea581 • Family
2
Poor Hospitality
Pros:

Very disappointing and stressful experience
Our experience at this hotel was extremely frustrating and honestly traumatizing.

During checkout, we realized that we had lost a bag containing our wallet, IDs, money, and cellphone. We immediately went back to the reception and asked whether housekeeping had found the bag. Unfortunately, we were simply told to wait, and it felt like there was very little urgency or assistance from the hotel staff.

We waited for a long time while they tried to locate the bag. We also asked security to check the CCTV footage to determine whether we had brought the bag with us when leaving the room, but this did not give us a clear answer. We even went back to the room twice ourselves to search.

More than an hour had passed, and we were extremely frustrated because we felt that nobody was taking the situation seriously or actively helping us. We eventually had to mention that we would consider contacting the police and taking further action if the bag could not be located.

Finally, after more than an hour of searching, we were told that the bag had been found inside the room, under the pillow. This was very confusing and concerning to us, especially because we had already gone back to the room twice and searched thoroughly. The location of the bag raised questions for us about how it could have been missed during our previous searches.

What made the situation even more disappointing was the lack of hospitality while we were waiting. We were dealing with the loss of our IDs, money, wallet, and cellphone, yet during that entire stressful period, nobody even offered us a glass of water or showed much concern for what we were going through.

We are grateful that the bag was eventually found, but the way the situation was handled left us extremely disappointed. In a hotel, especially when guests are facing a stressful situation, we expect staff to be proactive, compassionate, and professional.

I hope management takes this incident seriously and reviews how lost-and-found situations are handled, including communication between reception, housekeeping, security, and management. The experience could have been handled much better.

2026-08-14 • via Tripadvisor
S
saleh • family_with_children • sa
1
I will not book this hotel again
Pros:

Nothing

Cons:

The facility was not maintained the AC was hot they come at night to fix it but in the morning it is again hot, i waited about three hours for the maintenance team

2026-08-13 • via Nuitee
P
Pathfinder602375 • Solo travel
10
Great
Pros:

Great service by Metsheu, chef rakesh and chef abir . Amazing taste. Loved the tasting menu.

2026-08-10 • via Tripadvisor
J
jamilah • extended_group • sa
9
كل شي كان جميل ومريح ، الموقع ، حجم الشقق والغرف ، النظافه ، والخدمه ، ولكن الوسائد يفضل تغيييرها ، لانها منخفضه ومضغوط
Pros:

كل شي كان جميل ومريح

Cons:

الوسائد يفضل تغيييرها ، لانها منخفضه ومضغوطه كثير

2026-08-10 • via Nuitee
L
Lao • family_with_children • qa
6
Overall it is good except the dirty floor.
Pros:

Near the beach, big indoor swimming pool.

Cons:

The floor is dirty it makes our feet with little bit black dirt like a charcoal. This is the 2nd time I experienced like this dirty floor. The first time we book also it is dirty but I didnt complain. I have a kid that always play on the floor, her feet became dirty also.

2026-08-10 • via Nuitee
M
Moayed • solo_traveller • sa
10
2026-08-10 • via Nuitee
A
Abdulmalek • extended_group • sa
10
2026-08-10 • via Nuitee