Four Points by Sheraton Richmond

Hotels
•
Sheraton
8.3 (574 reviews)
9901 Midlothian Turnpike , Midlothian , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited amenities
Value for money concerns
Issues with water temperature

Categories

Cleanliness
8.05
Generally clean, with some mention of cleanliness being praised, but also issues noted in the reviews.
Service
9.05
Staff is consistently described as friendly and helpful, contributing positively to overall experience.
Location
9.05
Multiple reviews highlight the convenient and favorable location.
Room Quality
8.55
Rooms are generally well-maintained with comfortable amenities but with some concerns raised regarding softness of mattresses.
Amenities
7.55
Amenities are lacking, with some reviews mentioning limited options and issues such as overpriced offerings.
Value for Money
7.05
Several mentions of pricing being too high for what is offered, affecting overall perception of value.
Food and Beverage
8.55
Food quality was praised highly, especially in specific dining experiences despite some general complaints.
Overall Experience
8.55
The overall sentiment is positive with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Luxurious Accommodations

Experience a restful night's sleep on our signature Sweet Sleeper beds at Sheraton Richmond Park South.

Convenient Amenities

Stay productive with free Wi-Fi in our modern business center or unwind by the indoor/outdoor swimming pool.

Delicious Dining Options

Savor meals at Cafe Palm Restaurant or sip cocktails at Ivy Lounge, all within the comfort of our hotel.

Book now for an unforgettable stay at Sheraton Richmond Park South and explore the best of Richmond, Virginia!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Tue, Sep 30, 2025 until Tue, May 26, 2026

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: RIC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 574 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 8.55
Overall Experience: 8.55
F
Frank E • family_with_children • us
9
2026-05-20 • via Nuitee
C
Charles • couple • us
10
2026-05-15 • via Nuitee
J
Juan Leonel • solo_traveller • us
1
The worst hotel ever!
Pros:

I found bed bugs on my bed and took pictures!

Cons:

They didn’t do anything for my issue on the bed bugs on my room!

2026-05-14 • via Nuitee
A
Alina • couple • us
10
2026-05-03 • via Nuitee
H
Hughes • couple • us
10
Pros:

Lovely stay

2026-04-29 • via Nuitee
H
Hughes • couple • us
10
Lovely stay
Pros:

Everyone was very nice. I would stay here again

2026-04-28 • via Nuitee
C
Collin • solo_traveller • us
9
2026-04-26 • via Nuitee
A
Asha • couple • us
8
Pros:

It was in a perfect location for where I needed to be and had a ton of options for food and gas near by. We arrived late night due to coming through after work but the staff was pleasant and nice

Cons:

The water pressure was horrible!!! Felt like little trickles coming down. Hard to get soap completely off. There was hair on the bed sheets and on the towels 🤢.

I’m not a big fan of carpet inside of hotel rooms because who knows when the last time they were actually cleaned but I do understand that not every hotel has switch to floors instead of carpet. But I do always bring slippers.

2026-04-23 • via Nuitee
L
Linda • couple • us
8
Our stay was very enjoyable and will definitely stay here again when we travel this way.
Pros:

One of the better hotels I've stayed in for a while. Room and bathroom was very clean. Atmosphere was very pleasant and quiet. I wish I had taken time to walk around the lake. Would definitely stay here again.

Cons:

The bathroom needed some maintenance. Everytime we flush the toilet, we had to manually push the handle back up for the water to stop running. Other than that, everything was great.

2026-04-15 • via Nuitee
D
dallas • couple • us
10
2026-04-13 • via Nuitee
M
Merriman • couple • us
10
2026-04-11 • via Nuitee
E
Ever • family_with_children • us
9
2026-04-06 • via Nuitee
L
Lovell • family_with_children • us
8
Very friendly structured enviornment
Pros:

The breakfast option was good. The manager provided exceptional I think the organization has a wonderful family oriented institution

Cons:

. Construction was being done.

2026-04-06 • via Nuitee
P
Prince • family_with_children • us
10
2026-03-31 • via Nuitee
P
Prince • family_with_children • us
10
2026-03-31 • via Nuitee
P
Paula • family_with_children • us
4
2026-03-21 • via Nuitee
L
LaQuetta • couple • us
10
2026-03-04 • via Nuitee
L
LaQuetta • couple • us
10
Pros:

Everything I’m a frequent visitor

Cons:

N/A

2026-03-04 • via Nuitee
C
Charmaine • couple • us
8
2026-03-02 • via Nuitee
S
Shannon • couple • us
10
2026-02-28 • via Nuitee