Sheraton Anchorage Hotel

Hotels
Sheraton
7.6 (342 reviews)
401 East 6th Avenue , Anchorage , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Customer service
Location
Cons:
Cleanliness concerns
Value perception issues

Categories

Cleanliness
6.74
Overall, positive mentions of cleanliness, but no specific details.
Service
8.21
Many positive mentions of staff, especially Lyn, who provided exceptional assistance.
Location
8.25
Highlighted as a great hotel in downtown Anchorage, convenient for guests.
Room Quality
7.2
Mentioned that rooms were clean and comfortable, but specific issues were not noted.
Amenities
7.73
Positive mentions about the fitness center and breakfast options.
Value for Money
7.19
General satisfaction with the overall experience and services provided.
Food and Beverage
7.74
Good comments on the food quality and breakfast services.
Overall Experience
7.71
Consistently positive feelings about the stay, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:23

Property Description

Stunning Views and Convenient Location

Luxurious Rooms and Dining Options

Fitness Center with a View and Business Amenities

Experience breathtaking views of Anchorage and enjoy convenient access to local attractions at Sheraton Anchorage Hotel. Indulge in spacious rooms with modern amenities and dine at the Jade Steak & Seafood restaurant for a taste of Alaskan cuisine. Stay active at the 24-hour fitness center overlooking the city or utilize our business center for your work needs. With a prime location near popular landmarks and the airport, make your stay in Anchorage unforgettable at our pet-friendly hotel. Book now to elevate your Anchorage experience at Sheraton Anchorage Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 29.99 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 342 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.25
Room Quality: 7.2
Amenities: 7.73
Value for Money: 7.19
Food and Beverage: 7.74
Overall Experience: 7.71
5
592alexanderh Business Hillsboro, Oregon
6
Cold
Pros:

The hotel is cold and needs a
Make over. Things just need replacement and renovation. The personell is generally friendly.

2026-01-26 via Tripadvisor
T
Thomas couple us
8
2026-01-20 via Nuitee
B
Brian couple us
1
Cons:

I left my eyeglasses in my room and staff was completely unwilling to help me retrieve them before I left Alaska.

2026-01-19 via Nuitee
B
Brian couple us
2
Cons:

Lost eyeglasses, staff was completely unhelpful helping me to find them.

2026-01-19 via Nuitee
M
Marjorie solo_traveller us
7
I only stayed because I needed a place to stay overnight while my husband was in the emergency room
Cons:

On arrival I was asked for my credit card and since my daughter in law booked the room it was under her card. I gave them my card and was assured that it would ONLY be billed to my card. They billed us both. I stayed here on an emergency situation since my husband was admitted to Alaska Regional Hospital and we do not live in Alaska.
Now we have to go through the trouble of getting a refund, which is not easy
Also I should mention the coffee pot in the room did not work

2026-01-19 via Nuitee
S
Stephan solo_traveller de
8
2026-01-19 via Nuitee
R
ross solo_traveller us
7
2026-01-11 via Nuitee
C
Claytin solo_traveller us
1
Pros:

Nice shower and bed.

Cons:

I felt like I was judged immediately for not being dressed up. I was talked to like I didn't have money and I didn't belong there. Terrible customer service. Made me feel less than honestly.

2025-12-26 via Nuitee
R
rozita family_with_children us
8
2025-11-06 via Nuitee
D
Desiree family_with_children us
7
2025-11-03 via Nuitee
5
599aubreys Business
10
Sheraton Hotel gives Excellent Experiences!!
Pros:

Sue was awesome front desk, responsive and friendly and helpful!! She helped me get my parking tickets for the 40th annual Diabetes conference and helped assist our teams with many other needs! Thank you to the whole staff, you guys are incredible at this event every single time!!

2025-10-13 via Tripadvisor
D
Dream690666 Family
10
Clean rooms with comfy beds, great hospitality...
Pros:

After all the visits to the Anchorage Sheraton, it remains the same. Awesome place, awesome people ,

The staff is so wonderful...

Yong, Herbert, Lyn, Sarah, Lucy, Jennifer, Queen, and not least Shawayne

All of them and the breakfast staff...

Represent the organization so well. Professional first and enjoyable.

They all deserve a raise.

Kudos to all for the great experience.

10/5/2025
Dan King

2025-10-06 via Tripadvisor
Q
Q793DMlarryk Friends getaway
10
Fulfilling
Pros:

Great drinks and ambience ! But the best part was Shawayne! She recommended the best rosé and the best place to see the Northern lights, she made my evening !

2025-10-05 via Tripadvisor
D
dlake24 Business
10
Great
Pros:

Sheraton Anchorage has breakfast @ Jade daily from 6am to 11am with dinner option at Ptarmigan from 3pm to 11pm. They also have great views.

2025-10-05 via Tripadvisor
A
Alaina
10
Pros:

Being from Las Vegas I enjoyed the quietness and comfort ! Staff was very pleasant and polite food was amazing overall experience was great!

2025-10-04 via Nuitee
T
trizhia Business
10
Lyn is amazing
Pros:

Lyn was very amazing! Gave me a medicine from 1st aid kit that I really needed. Also helped me break a change for driver tips. Thank you so much for everything. Wonderful people. See you again when I come back in Anchorage.

Kudos Lyn! Keep it up!

2025-10-03 via Tripadvisor
V
V2705OBjeffd Business
10
Great stay!
Pros:

Great hotel great staff! Lyn is beyond awesome, friendly and knowledge. Got me checked in fast and made me feel right at home!

2025-10-03 via Tripadvisor
M
melbellcastle Business Virginia Beach, Virginia
10
First time in Alaska
Pros:

Great hotel in downtown Anchorage Sheraton has both a great location and staff. Especially, Lyn who went above and beyond to help us with a confusing check-in situation and lost luggage. I highly recommend!

2025-10-02 via Tripadvisor
J
juliansS8288UZ Business
10
Love it here
Pros:

Decent stay, but few things could be improved like wifi. Lyn went phenomenal great stay overall. Would definitely come back!

2025-10-02 via Tripadvisor
C
Curiosity45172480987 Solo travel
10
From every one down the line Sarah, Lucy, shawayne and Jennifer superb
Pros:

As soon as I walked in the host sarah was absolutely amazing. Lucy the bartender what a doll. I ordered smash burger and Jennifer went above and beyond making sure everything was correct. I spoke with a shawayne I believe is the supervisor heard he rooting for my sports team and asked would I like to sit in front of t.v. and walked my drink and placed coaster to make sure I was comfortable while here at sheraton I give a 10 stars if I could.

2025-09-29 via Tripadvisor