Charleston Marriott

Hotels
Marriott Hotels & Resorts
8.1 (365 reviews)
170 Lockwood Boulevard , Charleston , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food options
Beautiful property
Great location
Cons:
Outdated decor
Staff could be more informative
Inconsistent room key functionality

Categories

Cleanliness
7.98
Guests reported clean rooms, but some felt the property was outdated and needed work.
Service
7.95
Staff were described as friendly and helpful, with standout service from individuals like Jace and Brandon.
Location
8.49
The hotel has a beautiful setting with nice views of the river and a rooftop bar.
Room Quality
7.44
Rooms were adequate but mentioned as small and outdated in some reviews.
Amenities
7.97
Facilities including the pool and outdoor areas were appreciated, though some amenities were noted as lacking.
Value for Money
8.03
The pricing for amenities like the buffet was questioned, but overall a reasonable stay was reported.
Food and Beverage
8.48
The on-site restaurant and breakfast options received positive remarks.
Overall Experience
8.45
The experience was described positively with friendly staff and nice facilities despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Stunning Views and Modern Comforts

Rooftop Lounge and Outdoor Pool: Enjoy breathtaking views of the Ashley River from the rooftop lounge, or take a refreshing dip in the outdoor pool.

Gourmet Dining Options: Indulge in eclectic cuisine at Saffire Restaurant & Bar or savor American dishes and exotic cocktails at Aqua Terrace Roof-Top Bar.

Fitness and Relaxation: Stay active at the well-equipped gym, featuring strength machines and cardiovascular equipment. Unwind by the outdoor pool on comfortable sun loungers.

Experience luxury and convenience at its best. Book your stay at Charleston Marriott today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.1
Based on 365 reviews
Cleanliness: 7.98
Service: 7.95
Location: 8.49
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.03
Food and Beverage: 8.48
Overall Experience: 8.45
M
Matthew couple us
2
2026-07-18 via Nuitee
T
tabjogar Business Fort Lauderdale, Broward County, Florida
8
Not too shabby
Pros:

I came for a conference. My room was clean and spacious. The bathroom shower was a little dated, not old. Just not as modern as most other places these days. The one issue was a lot of steam when I washed and the vent in there didn’t do a great job helping with that. The bathroom Staff was friendly from valet to front staff. Sapphire restaurant was convenient, but in the city of Charleston there are so many other great options to try. Overall, I enjoyed the stay. No big issues. Didn’t think to get pics, unfortunately.

2026-07-17 via Tripadvisor
D
dczhw Solo travel Puerto Aventuras, Yucatan Peninsula
10
Great Happy Hotel!
Pros:

I love this hotel! The staff are so helpful - whether this is just lovely Southern hospitality - or just excellent hospitality training I don't know - but they have it down! I have felt welcomed and helped from the moment I stepped in the door. Chris at front desk was fantastic - helping me with packages, smiling, helping me with postage out, suggesting luggage trolleys, just a great way to be greeted after a long day of traveling, and it has continued to be brilliant, with great conference food, many smiling faces and everyone going out of their way to help you. Thank you.

2026-07-16 via Tripadvisor
A
Ashley solo_traveller us
10
2026-07-13 via Nuitee
B
billbO1240FM Solo travel
10
Great spot next to River Dogs, Concierge room rocks and views of Ashley River
Pros:

It’s a great spot concierge room is awesome big variety, great offering and nice ladies working it. Fitness room has all you need and faces a nice pool. You can see the Ashley River - walk it in the morning or eve - take an outing hotel and walk to the Charleston River Dogs and catch a game. That’s a fun spot. The Citadel campus right there too.

2026-07-09 via Tripadvisor
A
ahoistad Family Washington DC, District of Columbia
6
OK for an overnight passing through town
Pros:

A classic, somewhat tired Marriott property, though the very friendly staff still made the stay a pleasant one. We were told renovations are planned, and it’s certainly needed — the property is starting to show its age. That said, everything was clean despite being worn around the edges.

A solid option for an overnight stop, especially thanks to the warm welcome from the team.

2026-07-09 via Tripadvisor
C
COG8MAN Family Loveland, Colorado
6
Not the Normal Marriott Experience
Pros:

The Charleston Marriott was a bit dissapointing. We stayed June 18th through the 21st 2026. The room was good enough although they only left the bare minimum for towels even after a good tip was left for the housekeeper. The rooftop bar was closed even though this was peak travel time and no concierge was available. The Penthouse Lounge is only supposed to be available to the qualified member and one guest but was not monitored and families of 5 and more were crowding the Lounge. The most dissapointing part was that Smoking was allowed all through the outdoor areas and pool and the patio was not clean and had lots of cigarette butts on the ground.

2026-06-24 via Tripadvisor
I
Isabel C couple co
1
¡Marriot que decepciona!
Cons:

Pésimo el servicio al cliente en el Check in, la señora que me atendió bastante odiosa. Había pagado el desayuno, impuestos, tasas y cargos en la reserva; pero aún así, cargaron $50Usd adicionales a mi tarjeta y me dijeron que el desayuno debía pagarlo adicional. La habitación demasiado pequeña, con la peor vista a un techo horrible; sin ningún tipo de amenities, un baño diminuto y no tenía bañera, a pesar de solicitarlo en la reserva.
En resumen, pagué una noche bastante costosa, para recibir casi nada.
¡Es el primer Marriot que me decepciona! Y justo el día de mi cumpleaños.
0 ⭐️ ¡Pésimo servicio!

2026-05-08 via Nuitee
B
Berta family_with_children us
10
Pros:

Location, bar, food

2026-02-28 via Nuitee
O
O9910EGgustavoo Business
10
Kris is the BEST
Pros:

Came for the Charleston half marathon. Was attended by Kris at the front desk. Had an incredible experience. Go with Kris!

2026-01-30 via Tripadvisor
A
Angela extended_group us
6
Disappointed in response to noise problems for the price we paid. Nice hotel
Pros:

Kris or Chris (beard front desk) was absolutely wonderful and I cannot give him enough kudos. When we checked in he was kind, courteous and helpful in every way. It is so nice to be greeted and assisted by someone so friendly & cheerful. 4pm in the afternoon.

Cons:

Unfortunately we had "neighbors" next door that it took 2 phone calls to front desk at 10:15pm, 10:45pm, and walk down to the front desk at 11:30pm (and this was a very kind woman) to get them to FINALLY shut down their party & music. When you pay over $400 a night for a room you have a high level of expectations from the hotel to do their part to help quiet down the party. I asked on the first phone call what time do you expect things to be "quiet?" The gentleman said "10pm - 7am are quiet hours." I felt like I had people in my room...that my bed was in the middle of the party...that is how loud they were. NOT ACCEPTABLE

2026-01-19 via Nuitee
F
Futch couple us
8
2026-01-19 via Nuitee
F
freiburg13 Family Northbrook, Illinois
6
Adequate Marriott few miles away from historic center
Pros:

This is typical Marriott experience. Neither outstanding nor bad. Being Titanium Bonvoy Member, it is easy to see the really big differentiators, whether really great or very bad. Here it is sold 3-3.5 out of 5. The location is not bad, but not ideal. It is pleasant water facing property, but 2 miles from historic center. Need car to drive or grab Lyft/Uber. The service was friendly and generally fine. The complimentary breakfast in the Lounge was "mew", nothing good. The hotel building and common areas are nothing special, dated too. The rooms are ok, not particularly large and old, but clean and adequately appointed. Bathrooms are on a smaller and older side. The rate was moderate. Another typical US city Marriott, nothing mode to add here.

2026-01-12 via Tripadvisor
B
billn635 Business
10
Friendly staff makes the difference here
Pros:

Friendly and easy check in, used valet parking. Entire facility undergoing renovations. Room was adequate however small, nice useable porch off the room. Nice M Club for light hors d'oeuvres in the evening and good breakfast in the morning, great staff here. The on-site restaurant is really good in the lobby bar is fun. If you need a specialty coffee they got you covered. Nice outdoor setting areas and pool.

2025-11-25 via Tripadvisor
D
Doriese family_with_children us
5
Good but staff could be more informative
Pros:

Clean-coffee on site

Cons:

The staff was not very informative. Didn’t tell what side the room was on So we would know closest place to Park. No instruction to use the card key on the elevator. didn’t give me a total for the charge on the room till checkout.

2025-10-30 via Nuitee
N
nicholasgD3071LA Family
10
Jace is the man
Pros:

My brother and I are visiting from out of state and we were looking for a good Roof-Top bar to get to. Jace immediately was welcoming and helped us figure everything out and got us to the bar. Hard to complain about that

2025-10-14 via Tripadvisor
C
Casey extended_group us
4
2025-10-12 via Nuitee
J
jeffrA165NP Couples
8
50th Anniversary
Pros:

We booked this hotel on the recommendation of a good friend. Even though the hotel was going through some renovations, it was a great stay. The staff at the front desk and the staff in the restaurants were excellent.

2025-10-10 via Tripadvisor
J
Jackmac670 Couples
6
Overall property in decline but Brandon saved the day!
Pros:

Reasonably good stay. I am a Marriott Ambassador who has stayed many times at this property. They have dropped the complementary buffet breakfast for titanium and above members- that’s a bummer. They have also dropped the price for the buffet to 18.95. And you get what you pay for. It’s VERY basic.

On the bright side, Brandon in the valet parking/bellman position is a total gem and goes above and beyond.

No spa at this property.

2025-10-08 via Tripadvisor
H
Heather
10
Pros:

Very friendly and helpful staff, the pool area is beautiful. The lobby has a nice view of the river. Parking is in the back of the hotel, the extra cost for valet is likely worth it.

2025-10-06 via Nuitee