Muscat Plaza Hotel

Hotels
•
Independent
8 (4256 reviews)
Al Khuwair St, Muscat, Muscat Governorate , Muscat , OM
968-94658000

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Facilities

24-hour front desk
Luggage storage
Designated smoking area
Elevator
ATM/banking
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
See all facilities

Review Highlights

Pros:
Central location
Comfortable accommodations
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.25
Several reviews mention issues with cleanliness, including dirty rooms and facilities.
Service
8.25
Mixed reviews regarding service quality; some were satisfactory while others noted unprofessionalism.
Location
9.75
Central location praised in multiple reviews.
Room Quality
7.75
Rooms mentioned as comfortable but some were noted to be worn out.
Amenities
7.75
Limited amenities and issues with cleanliness in shared areas.
Value for Money
7.75
Noted as poor quality for the price paid.
Food and Beverage
6.75
Breakfast received negative feedback for variety and quality.
Overall Experience
8.75
Overall mixed experiences; some guests enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:11

Property Description

Recreational Opportunities and Amenities:
Take a dip in the outdoor pool and utilize amenities like a television in the common area and tour/ticket assistance.

Dining and Socializing:
Indulge in a delicious meal at the restaurant, grab a snack at the coffee shop, or enjoy room service during limited hours. Don't miss the daily complimentary reception and start your day with a continental breakfast.

Convenient Features:
Benefit from a 24-hour front desk, multilingual staff, and luggage storage. With 3 meeting rooms available, this hotel accommodates various events. Plus, enjoy free self-parking and stay connected with complimentary wireless internet access.

Book now to experience comfort and convenience at Muscat Plaza Hotel in the heart of Muscat, perfectly located near popular attractions and amenities.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served or permitted at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

8
Based on 4256 reviews
Cleanliness: 7.25
Service: 8.25
Location: 9.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.75
S
Sally • family_with_children • au
4
Pros:

Breakfast was ok- some variety.
The cleaning and breakfast staff were so helpful and great.

Cons:

Rude or indifferent Omani staff , very non responsive prior to check in which cause a lot of stress and worry.
My friends room smelt very bad, our smelt only a little bit bad. This hotel is waaaay past its use by date, not assisted by rude front of house staff.

2026-02-14 • via Nuitee
I
Ibrahim • extended_group • iq
10
2026-02-14 • via Nuitee
I
Ibrahim • extended_group • iq
10
راحة ووناسة
Pros:

موظفين الرسبشن كلش ودودين

Cons:

لا شيء

2026-02-14 • via Nuitee
Y
Yaqoub • solo_traveller • om
10
Pros:

الموقع جميل وخدمه ممتازه وهدوء

Cons:

يفضل تحسين الإفطار

2026-02-14 • via Nuitee
M
Mohammed • couple • om
8
2026-02-14 • via Nuitee
A
Ali • family_with_children • bh
7
2026-02-13 • via Nuitee
A
Ali • family_with_children • bh
7
Pros:

Location

Cons:

Lightning in the roo. Was so week
Breakfast place was small

2026-02-13 • via Nuitee
P
Polina • solo_traveller • ru
7
Pros:

its a decent place to stay, all clean, nice to sleep.

Cons:

wifi is barely working in the room.
the reception people hate their job and probably life as well

2026-02-13 • via Nuitee
A
Adnan • family_with_children • ba
7
2026-02-13 • via Nuitee
S
Sylvio • extended_group • de
7
2026-02-12 • via Nuitee
R
Rajan • family_with_children • ae
1
Cons:

It was mentioned 24 hrs help desk, but nobody was attending calls in the evening and night. Iron box was not available even after several request. Tea powder and sugar was kept on table, but no kettle. Some power socket was not working. I stayed 2 nights, but nobody came for cleaning.i used the same towel again and the bedsheets also

2026-02-11 • via Nuitee
E
Emir • extended_group • nl
7
2026-02-11 • via Nuitee
E
Elisa Sartini • family_with_children • it
9
Pros:

La camera molto bella e spaziosa con un bagno e doccia molto grande.
La colazione ottima e molto abbondante.

2026-02-11 • via Nuitee
خالد • family_with_children • om
5
2026-02-11 • via Nuitee
H
Hossein • family_with_children • om
9
2026-02-10 • via Nuitee
N
NAZIM ENES • extended_group • tr
5
2026-02-10 • via Nuitee
M
mariusz • family_with_children • pl
7
2026-02-10 • via Nuitee
T
Tahir • family_with_children • pk
8
2026-02-10 • via Nuitee
C
Chiara • couple • it
7
2026-02-10 • via Nuitee
A
Annamaria • extended_group • it
9
2026-02-09 • via Nuitee