Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Impressive amenities
Cons:
Rude staff incidents
Cleanliness issues
High additional fees

Categories

Cleanliness
8.38
Some rooms were reported as not clean, with hair found in the shower.
Service
9.35
Staff were described as friendly and accommodating, although some experienced rudeness.
Location
9.39
Convenient location with good access to attractions.
Room Quality
8.84
Rooms were clean and comfortable, despite some varying issues.
Amenities
8.87
Good amenities with room features like fridges and microwaves, although some concerns were raised.
Value for Money
8.33
Price was seen as high with additional fees like parking and resort fees.
Food and Beverage
8.38
In-room dining was reported as lacking quality.
Overall Experience
8.85
Enjoyable stays reported overall, with some specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:56

Property Description

Luxurious Amenities
Experience the ultimate relaxation at The Renaissance Hotel with a rooftop pool, hot tub, and a state-of-the-art gym. Unwind in style and comfort during your stay.

Culinary Delights
Indulge in a culinary journey at The Renaissance with the SIP Bar + Lounge offering delicious cocktails and the Promenade Cafe serving delectable meals all day. Enjoy poolside bites at the 111 Pool + Lounge with ocean views.

Convenience and Service
From internet access in rooms to secretarial services, the hotel ensures a seamless stay. With a prime location near top attractions, including the Aquarium of the Pacific, your Long Beach adventure awaits.

Ready to elevate your travel experience? Book your stay at The Renaissance Hotel now.

Important information:

Please note the property only accepts dogs. There is a maximum of 2 dogs allowed per room for an additional fee of USD 150 per stayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 42 per day.

  • Internet

    WiFi is available in all areas and costs USD 14.95 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$30 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 224 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jonathan couple us
10
2026-01-23 via Nuitee
F
Frederick family_with_children ca
7
2026-01-20 via Nuitee
Y
Yanelfi solo_traveller do
10
2026-01-19 via Nuitee
V
VAZQUEZ solo_traveller us
10
Pros:

Room was spacious and very clean all amenities were provided Starbucks, and bar inside facility also a small convenience store.

Cons:

I had booked a harbor view room and didn't get the harbor view was disappointing

2026-01-19 via Nuitee
Y
Yanelfi solo_traveller do
9
2026-01-19 via Nuitee
R
Roxanne family_with_children us
10
everything was great
2026-01-19 via Nuitee
R
Ramon family_with_children us
10
2026-01-19 via Nuitee
E
Ellen couple us
9
I enjoyed my time
Pros:

Had a great time!

Cons:

All is well.

2026-01-14 via Nuitee
A
Antonio family_with_children us
10
2026-01-12 via Nuitee
M
Maryam family_with_children qa
7
Was nice
Pros:

Clean

Cons:

Nothing

2026-01-05 via Nuitee
M
Marilyn couple us
10
2026-01-05 via Nuitee
M
Margaret family_with_children us
1
2025-12-26 via Nuitee
R
Ryan couple us
7
2025-12-21 via Nuitee
R
Ryan couple us
1
Cons:

The staff are really rude. Why work customer service if you are not going to be polite? Find a new job…

2025-12-18 via Nuitee
N
Natasha extended_group us
10
Pros:

Convenient location very very clean! That was a plus

Cons:

Nothing

2025-12-15 via Nuitee
S
Stacey extended_group us
10
Relaxing
Pros:

Was very nice and clean

Cons:

Nothing

2025-12-12 via Nuitee
B
Bautista family_with_children us
8
2025-12-03 via Nuitee
D
DJ_Ali family_with_children kw
10
Pros:

Location

Cons:

Price

2025-11-26 via Nuitee
S
Susan extended_group us
10
The check was easy and accommodating and the restaurant bar staff in the lobby were exceptional.
Pros:

Very impressive

Cons:

nothing

2025-11-16 via Nuitee
T
Tomm family_with_children us
9
Pros:

The location was perfect..Room with an ocean view..so beautiful..

Cons:

Theres nothing i didn't like..Great place

2025-11-09 via Nuitee