Hotel Puerta del Sol - San Jose Airport

Hotels
7 (147 reviews)
Residencial Los Arcos, Rotonda No.1, No.17 , San José , cr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Limited amenities

Categories

Cleanliness
6.14
The room had a musty odor, described as old and damp.
Service
8.61
The staff was reported as very friendly and helpful.
Location
7.65
Location was convenient but somewhat hidden.
Room Quality
6.6
Issues with room odor and a dirty pool.
Amenities
5.63
The pool was out of service, and the breakfast options were limited.
Value for Money
7.09
Considering the price, expectations were not met.
Food and Beverage
7.14
Breakfast was simple and did not meet expectations.
Overall Experience
7.11
Overall experience was mixed, with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:40

Property Description

Outdoor Pool and Tour Desk - Enjoy a refreshing dip in the outdoor pool or plan your excursions with the convenience of the tour desk.

Comfortable Rooms with Amenities - Experience a cozy stay in rooms equipped with a minibar, safe, and cable TV. Stay connected with free Wi-Fi and keep snacks fresh in the fridge.

Convenient Location and Nearby Attractions - Situated just 5 km from the airport and close to a golf course, Puerta del Sol Hotel offers easy access to key locations. Explore the surrounding shops, bars, and gyms for a well-rounded stay.

Book your stay now at Hotel Puerta del Sol for a delightful experience in Ciudad Cariari!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Swimming pool is under renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 147 reviews
Cleanliness: 6.14
Service: 8.61
Location: 7.65
Room Quality: 6.6
Amenities: 5.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
S
Sanchez • family_with_children • cr
3
Cons:

No me gusto nada del hotel, camas duras pésimas ,baños muy pequeños, parqueo incomodo en general las habitaciones estaban sucias

2026-02-27 • via Nuitee
D
Duran hernandez • extended_group • cr
1
2026-02-26 • via Nuitee
L
Luis • couple • cr
3
Pros:

Ubicación

Cons:

Piscina vacía, sensación de que tu presencia molesta, anfitriona senil, sin parqueo

2026-02-26 • via Nuitee
Y
YESENIA • extended_group • cr
1
mala experiencia.
Pros:

nada

Cons:

No tenía mi parqueo solicitado. Me cobro 90 dolares en efectivo por cama extra. Se los lleve al momento de ingresar en efectivo y trato de cobrar 180 dolares por 2 noches. Luego de alegaciones dijo que solo debía 140 dolares que cancele con mi tarjeta previo al ingreso. Luego en efectivo cobro únicamente 18. 8 dolares y los cancele con 10000 colones. Asigno la habitación 6 y al ingresar olía fuertemente a moho y no habia electricidad . Decidí irme sin reclamar lo pagado. Me aloje en otro hotel de la zona. No me agrado el Cobro de sobreprecio. Ni el olor a moho.

2026-02-22 • via Nuitee
H
Hanspeter • solo_traveller • ch
8
2026-02-14 • via Nuitee
R
Roberto • couple • cr
5
2026-01-13 • via Nuitee
Y
YANETH • solo_traveller • co
9
Buena ubicación y buen desayuno
Pros:

Ubicación

Cons:

No tenía facilidad de almuerzo y cena hay que pedir Uber eats, la ducha del baño le faltaba un poco de aseo.

2026-01-09 • via Nuitee
A
Andrii • solo_traveller • us
10
I'm very satisfied
2025-12-15 • via Nuitee
M
Marc • extended_group • es
7
2025-12-11 • via Nuitee
C
Cordova • couple • gt
6
No iría de nuevo
Pros:

Ubicación y seguridad

Cons:

La atención de la host del hotel

2025-12-09 • via Nuitee
C
Chavarria • couple • cr
7
Desayuno mejorable
Pros:

Taza de fruta al desayuno

Cons:

Desayuno puede mejorar bastante
1 único huevo? un tajada de pan? Como no dan pinto?
Un pinto con huevo al gusto del huésped le daría mucha mejor valoración a la estadía por ende al hotel

El personal le indicaba al huésped donde sentarse a desayunar por que ya tenía cubiertos servidos en algunos puestos, debería ser el huésped se sienta y se le sirven los cubiertos al momento

2025-12-08 • via Nuitee
M
Martinez • couple • cr
1
Mala
Pros:

Prácticamente nada, no tenía piscina, el parqueo incomodo, cuando llegué me dieron otra habitación a la que solicité y me cobraron de mas

Cons:

Que me cambiaron de habitación y me cobraron de más

2025-12-04 • via Nuitee
F
Francisco Jose • couple • ni
3
2025-12-03 • via Nuitee
M
Maritza • solo_traveller • cr
7
Por el precio que se paga no se puede pedir más excepto un buen café
Pros:

La ubicación

Cons:

El desayuno

2025-11-28 • via Nuitee
L
Leandro • solo_traveller • br
9
2025-11-27 • via Nuitee
C
Carey • extended_group • ca
5
2025-11-16 • via Nuitee
D
de Bruijn • couple • nl
5
Pros:

De ligging.

Cons:

Het zwembad is buiten gebruik, volgens mij voor langere tijd al. Je hebt niks te kiezen aan het ontbijt, ze zetten iets voor je neer en dat is het. Prijs kwaliteitverhouding is totaal uit balans.

2025-11-16 • via Nuitee
J
Jose Ricardo • solo_traveller • cr
10
2025-11-02 • via Nuitee
J
Johnny • solo_traveller • cr
1
Cons:

Al llegar al lugar nadie abrió la puerta, esta en una zona escondida y sola, me toco buscar otro lugar para hospedar y fue bastante difícil conseguir transporte

2025-10-29 • via Nuitee
W
WANDY • solo_traveller • do
6
2025-10-20 • via Nuitee