Hotel Puerta del Sol - San Jose Airport

Hotels
7 (170 reviews)
Residencial Los Arcos, Rotonda No.1, No.17 , San José , cr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Limited amenities

Categories

Cleanliness
6.14
The room had a musty odor, described as old and damp.
Service
8.61
The staff was reported as very friendly and helpful.
Location
7.65
Location was convenient but somewhat hidden.
Room Quality
6.6
Issues with room odor and a dirty pool.
Amenities
5.63
The pool was out of service, and the breakfast options were limited.
Value for Money
7.09
Considering the price, expectations were not met.
Food and Beverage
7.14
Breakfast was simple and did not meet expectations.
Overall Experience
7.11
Overall experience was mixed, with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:40

Property Description

Outdoor Pool and Tour Desk - Enjoy a refreshing dip in the outdoor pool or plan your excursions with the convenience of the tour desk.

Comfortable Rooms with Amenities - Experience a cozy stay in rooms equipped with a minibar, safe, and cable TV. Stay connected with free Wi-Fi and keep snacks fresh in the fridge.

Convenient Location and Nearby Attractions - Situated just 5 km from the airport and close to a golf course, Puerta del Sol Hotel offers easy access to key locations. Explore the surrounding shops, bars, and gyms for a well-rounded stay.

Book your stay now at Hotel Puerta del Sol for a delightful experience in Ciudad Cariari!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Swimming pool is under renovation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 170 reviews
Cleanliness: 6.14
Service: 8.61
Location: 7.65
Room Quality: 6.6
Amenities: 5.63
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
R
Rodolfo • couple • cr
7
2026-05-05 • via Nuitee
J
Jorge • solo_traveller • cr
9
Un breve escape cerca de la ciudad
Pros:

La persona a cargo es sumamente amable, disfruté mucho conversar con ella. Además, el desayuno fue justo lo que esperaba, y más. No hice uso de la piscina, pero se veía agradable y muy limpia.

2026-04-30 • via Nuitee
P
Pablo • solo_traveller • cr
2
2026-04-12 • via Nuitee
A
Arsenio • solo_traveller • us
4
Cons:

The hotel book a reservation although there was no room available and since I was already on the plane when they messaged me I could not book elsewhere before my arrival.

2026-04-08 • via Nuitee
A
Alberto • couple • cr
10
Great customer service
Pros:

Location and Breakfast

2026-03-30 • via Nuitee
S
Sandra • couple • at
6
Pros:

Hatten es gebucht, da nahe zum Flughafen
Betreiberin ist eine sehr nette Dame
Anlage hat Charme, Pool sehr nett

Cons:

Ist leider sehr in die Jahre gekommen, wann sich vor allem bei der Dusche bemerkbar macht
Für 1-2 Nächte ok

2026-03-28 • via Nuitee
Y
Yadram • extended_group • ca
1
Please check it out before your book not worth it
Pros:

No ac the A C was just blowing hot air when I was told by one of the managers that he needs to run for 2 to 3 hours before it gets going

Cons:

Staff

2026-03-28 • via Nuitee
G
Giovanny • solo_traveller • co
8
2026-03-23 • via Nuitee
G
Giovanni • couple • cr
10
2026-03-21 • via Nuitee
F
francheska • couple • us
3
Cons:

Supuestamente incluye desayuno u l

2026-03-18 • via Nuitee
M
Miguel • couple • co
5
2026-03-17 • via Nuitee
V
Valeria • couple • cr
10
Pros:

Muy cómodas las camas, el fresco natural delicioso y muy tranquilo el lugar

2026-03-16 • via Nuitee
E
Elieth • couple • cr
10
Buena atención, cerca de la ciudad, lugar muy limpio con precio accesible.
Pros:

La limpieza estuvo muy bien, al igual que el desayuno.

2026-03-10 • via Nuitee
O
oliver • solo_traveller • pa
6
Cumplió con el cometido muchas cosas por mejorar
Pros:

Me quedaba a 10 minutos del evento del trabajo varios restaurante cercas buena ubicacion el hotel es antiguo pero agradable

Cons:

Para trabajar falto como un escritorio era algo incomoda,poder trabajar asi, el personal son muy respetuosos pero tenia que escuuchar sus problemas personales creo que falta de cursos de atencion al cliente, o algo basico,

2026-03-10 • via Nuitee
A
Antonio Jose • extended_group • es
3
Solo lo usé para dormir
Pros:

Lo cerca del lugar que tenía que visitar

Cons:

Lo antipática que es la dueña que en todo momento y las instalaciones antiguas y sucias
Mucho ruido y poca agua en la ducha

2026-03-10 • via Nuitee
T
Torres Coto • couple • cr
5
2026-03-06 • via Nuitee
S
Steven • couple • cr
7
2026-03-03 • via Nuitee
A
Andrea • couple • mx
3
2026-03-03 • via Nuitee
M
Manuel • couple • sv
5
CONVENIENTE EN EMERGENCIA
Pros:

Sin comentarios porque fue una estadia de una noche de emergencia, llegando tipo 9 pm y saliendo al dia siguiente a las 3 am por lo tantono puedo dar mayor referencia de los servicios

2026-03-02 • via Nuitee
S
Sanchez • family_with_children • cr
3
Cons:

No me gusto nada del hotel, camas duras pésimas ,baños muy pequeños, parqueo incomodo en general las habitaciones estaban sucias

2026-02-27 • via Nuitee