Sheraton Cavalier Calgary Hotel

Hotels
Sheraton
8.7 (980 reviews)
2620 32 Avenue Northeast , Calgary , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Great amenities and family-friendly services
Cons:
Issues with food quality
Inconsistent service from staff

Categories

Cleanliness
8.53
Several guests mentioned cleanliness positively, but there were comments about pet hair being concerning.
Service
8
Mixed reviews on service; while some found staff friendly, others had negative experiences.
Location
9.04
Convenient location mentioned positively in reviews.
Room Quality
8.49
Rooms were generally well-kept, but some mentioned small room sizes.
Amenities
9.52
Amenities such as the pool and waterslides received lots of praise.
Value for Money
9.48
Many reviewers mentioned good value for the price paid.
Food and Beverage
7.53
Below average comments about food quality and the absence of dining options at times.
Overall Experience
9
Overall experience was positive, despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:52

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and cozy guest rooms equipped with a coffee machine and work desk at Sheraton Cavalier Calgary Hotel.

Dining Delights
Savor a variety of culinary experiences at Carver's Steakhouse, Colors Bistro, Henry’s Pub, and Starbucks coffee shop, all conveniently located within the hotel.

Convenience and Comfort
Stay fit at the on-site fitness centre, bring along your furry friend to this pet-friendly hotel, and enjoy a seamless stay with the 24-hour reception and business centre available at Hotel Sheraton Cavalier Calgary.

Experience the best of Calgary at your doorstep - book your stay now!

Important information:

Please note, guests can cancel their reservation free of charge up until 18:00 1 day before arrival. The guest will be charged the first night if they cancel after 18:00 1 day before arrival.

Oasis Waterpark will be closed on the following dates in January 2026 for Maintenance and Enhancements:

January 5 at 8:00 AM to January 16 at 2:00 PM - January 19 at 8:00 AM to January 23 at 2:00 PM - January 26 at 8:00 AM to January 30 at 2:00 PM.

Facilities closed at this time include Carver's Steakhouse, Sheraton Club Lounge, Airport Shuttle.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 980 reviews
Cleanliness: 8.53
Service: 8
Location: 9.04
Room Quality: 8.49
Amenities: 9.52
Value for Money: 9.48
Food and Beverage: 7.53
Overall Experience: 9
M
Michelle family_with_children ca
8
We would stay at this hotel again
Pros:

Friendly staff , comfortable clean rooms .
Our grandchildren enjoyed the pool and slides
Hotel was in a great location

Cons:

We had a fairly noisy crew on our floor(4th) with a barking dog until quite late , but sometimes that can happen with other guests in a hotel

2026-06-21 via Nuitee
D
DUTTNEE extended_group my
9
2026-06-19 via Nuitee
A
Ashley family_with_children ca
10
Pros:

We like the location. The pool, the kids LOVE the pool. Love that they let pets to stay.

Cons:

I didn’t know there was a breakfast area. I found out after I had ordered Starbucks to be delivered.

On a side note of letting pets to stay, there should be a garbage bin outside of the hotel for number 2’s. They have one but it’s inside the foyer which would be horrible if we had let it go there.

2026-06-15 via Nuitee
J
Jarrod solo_traveller ca
9
2026-06-10 via Nuitee
E
Ethan solo_traveller ca
8
Good for what it is, location and proximity to airport
Pros:

Location and restaurant was pretty good for hotel food

Cons:

Noise patrons and groups coming in late at night woke me up more than once. Hotels should not have to remind people to have manners though

2026-06-08 via Nuitee
C
Charles family_with_children ca
10
Pros:

Breakfast wasn’t included, the location was good for what we needed it for.

Cons:

It was very good.

2026-06-07 via Nuitee
W
Wayne couple ca
10
2026-05-30 via Nuitee
A
Adil couple ca
8
I would recommend it to a friend
Pros:

The location

Cons:

I couldn't watch TV

2026-05-27 via Nuitee
A
Anoop family_with_children ca
10
2026-05-25 via Nuitee
S
Stephanie solo_traveller ca
10
Pros:

Wonderful stay staff were so welcoming.

2026-05-24 via Nuitee
H
Hani couple ca
1
2026-05-22 via Nuitee
A
ali solo_traveller ca
9
2026-05-21 via Nuitee
L
Laura couple ca
10
Comfortable stay
Pros:

Very comfortable bed, clean room

Cons:

There were 3 individuals next beside building next to parking lot who were clearly homeless and one was passed out from drug use or alcohol making us reluctant to want to leave our car

2026-05-19 via Nuitee
C
Cindy family_with_children ca
7
It was good other then our neighbours were loud
2026-05-18 via Nuitee
L
Lulette extended_group ca
9
One of the best hotel around Calgary
2026-05-18 via Nuitee
J
Jessica family_with_children ca
9
2026-05-17 via Nuitee
J
Juanita family_with_children ca
9
Great hotel
Cons:

Pillows were uncomfortable

2026-05-14 via Nuitee
P
Pr Alexandre family_with_children ca
9
Pros:

Everything

Cons:

None

2026-05-12 via Nuitee
R
Renz Martin family_with_children ca
10
2026-05-11 via Nuitee
K
Katelyn family_with_children ca
10
2026-05-11 via Nuitee