Sheraton Cavalier Calgary Hotel

Hotels
Sheraton
8.7 (988 reviews)
2620 32 Avenue Northeast , Calgary , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Great amenities and family-friendly services
Cons:
Issues with food quality
Inconsistent service from staff

Categories

Cleanliness
8.53
Several guests mentioned cleanliness positively, but there were comments about pet hair being concerning.
Service
8
Mixed reviews on service; while some found staff friendly, others had negative experiences.
Location
9.04
Convenient location mentioned positively in reviews.
Room Quality
8.49
Rooms were generally well-kept, but some mentioned small room sizes.
Amenities
9.52
Amenities such as the pool and waterslides received lots of praise.
Value for Money
9.48
Many reviewers mentioned good value for the price paid.
Food and Beverage
7.53
Below average comments about food quality and the absence of dining options at times.
Overall Experience
9
Overall experience was positive, despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:52

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and cozy guest rooms equipped with a coffee machine and work desk at Sheraton Cavalier Calgary Hotel.

Dining Delights
Savor a variety of culinary experiences at Carver's Steakhouse, Colors Bistro, Henry’s Pub, and Starbucks coffee shop, all conveniently located within the hotel.

Convenience and Comfort
Stay fit at the on-site fitness centre, bring along your furry friend to this pet-friendly hotel, and enjoy a seamless stay with the 24-hour reception and business centre available at Hotel Sheraton Cavalier Calgary.

Experience the best of Calgary at your doorstep - book your stay now!

Important information:

Please note, guests can cancel their reservation free of charge up until 18:00 1 day before arrival. The guest will be charged the first night if they cancel after 18:00 1 day before arrival.

Oasis Waterpark will be closed on the following dates in January 2026 for Maintenance and Enhancements:

January 5 at 8:00 AM to January 16 at 2:00 PM - January 19 at 8:00 AM to January 23 at 2:00 PM - January 26 at 8:00 AM to January 30 at 2:00 PM.

Facilities closed at this time include Carver's Steakhouse, Sheraton Club Lounge, Airport Shuttle.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 988 reviews
Cleanliness: 8.53
Service: 8
Location: 9.04
Room Quality: 8.49
Amenities: 9.52
Value for Money: 9.48
Food and Beverage: 7.53
Overall Experience: 9
C
Crystal couple ca
8
2026-07-15 via Nuitee
B
Brandon solo_traveller ca
7
2026-07-15 via Nuitee
R
reneo6699 solo_traveller es
9
Pros:

La habitación es bastante grande y la cercanía. Aeropuerto.
Las camareras del desayuno fueron muy simpáticas y amables con mis hijos.

Cons:

La habitación que nos dieron estaba cerca de las instalaciones de la climatización

2026-07-15 via Nuitee
T
Talia solo_traveller ca
10
2026-07-14 via Nuitee
D
Dorothy family_with_children us
10
My trip was extraordinary, great experience
Pros:

Did not do breakfast

2026-07-14 via Nuitee
L
Leif family_with_children ca
9
We always stay here in Calgary mainly for the waterpark
Pros:

Nice beds, clean rooms, great food and waterpark was awesome

Cons:

Location is meh

2026-07-11 via Nuitee
W
Wen couple ca
7
2026-07-08 via Nuitee
T
tara family_with_children ca
10
Pros:

Staff was kind, beds were soft and the kids really enjoyed the pool. Everything was like the photos, no surprises.

2026-07-06 via Nuitee
A
Amanda family_with_children ca
10
Mostly excellent, just wish we’d had more help getting to the airport and that the staff were more friendly.
Pros:

Quiet building, very clean and well maintained. Comfortable beds and the pool and water park are fantastic.

Cons:

Front desk staff and concierge were not particularly friendly or helpful. It was disappointing to be told that car service to the airport was not available. For a hotel positioned near the airport that should be standard or the concierge should have options and be helpful.

2026-07-05 via Nuitee
F
Fatemeh family_with_children ca
10
Pros:

Waterpark

Cons:

Bed Cleanness

2026-07-05 via Nuitee
M
Mohsen solo_traveller ca
8
2026-07-01 via Nuitee
C
Cephas solo_traveller ca
7
2026-06-30 via Nuitee
J
Jane family_with_children ca
10
2026-06-29 via Nuitee
M
Michelle family_with_children ca
8
We would stay at this hotel again
Pros:

Friendly staff , comfortable clean rooms .
Our grandchildren enjoyed the pool and slides
Hotel was in a great location

Cons:

We had a fairly noisy crew on our floor(4th) with a barking dog until quite late , but sometimes that can happen with other guests in a hotel

2026-06-21 via Nuitee
D
DUTTNEE extended_group my
9
2026-06-19 via Nuitee
A
Ashley family_with_children ca
10
Pros:

We like the location. The pool, the kids LOVE the pool. Love that they let pets to stay.

Cons:

I didn’t know there was a breakfast area. I found out after I had ordered Starbucks to be delivered.

On a side note of letting pets to stay, there should be a garbage bin outside of the hotel for number 2’s. They have one but it’s inside the foyer which would be horrible if we had let it go there.

2026-06-15 via Nuitee
J
Jarrod solo_traveller ca
9
2026-06-10 via Nuitee
E
Ethan solo_traveller ca
8
Good for what it is, location and proximity to airport
Pros:

Location and restaurant was pretty good for hotel food

Cons:

Noise patrons and groups coming in late at night woke me up more than once. Hotels should not have to remind people to have manners though

2026-06-08 via Nuitee
C
Charles family_with_children ca
10
Pros:

Breakfast wasn’t included, the location was good for what we needed it for.

Cons:

It was very good.

2026-06-07 via Nuitee
W
Wayne couple ca
10
2026-05-30 via Nuitee