Sheraton Cavalier Calgary Hotel

Hotels
•
Sheraton
8.7 (974 reviews)
2620 32 Avenue Northeast , Calgary , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-kept facilities
Great amenities and family-friendly services
Cons:
Issues with food quality
Inconsistent service from staff

Categories

Cleanliness
8.53
Several guests mentioned cleanliness positively, but there were comments about pet hair being concerning.
Service
8
Mixed reviews on service; while some found staff friendly, others had negative experiences.
Location
9.04
Convenient location mentioned positively in reviews.
Room Quality
8.49
Rooms were generally well-kept, but some mentioned small room sizes.
Amenities
9.52
Amenities such as the pool and waterslides received lots of praise.
Value for Money
9.48
Many reviewers mentioned good value for the price paid.
Food and Beverage
7.53
Below average comments about food quality and the absence of dining options at times.
Overall Experience
9
Overall experience was positive, despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:52

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and cozy guest rooms equipped with a coffee machine and work desk at Sheraton Cavalier Calgary Hotel.

Dining Delights
Savor a variety of culinary experiences at Carver's Steakhouse, Colors Bistro, Henry’s Pub, and Starbucks coffee shop, all conveniently located within the hotel.

Convenience and Comfort
Stay fit at the on-site fitness centre, bring along your furry friend to this pet-friendly hotel, and enjoy a seamless stay with the 24-hour reception and business centre available at Hotel Sheraton Cavalier Calgary.

Experience the best of Calgary at your doorstep - book your stay now!

Important information:

Please note, guests can cancel their reservation free of charge up until 18:00 1 day before arrival. The guest will be charged the first night if they cancel after 18:00 1 day before arrival.

Oasis Waterpark will be closed on the following dates in January 2026 for Maintenance and Enhancements:

January 5 at 8:00 AM to January 16 at 2:00 PM - January 19 at 8:00 AM to January 23 at 2:00 PM - January 26 at 8:00 AM to January 30 at 2:00 PM.

Facilities closed at this time include Carver's Steakhouse, Sheraton Club Lounge, Airport Shuttle.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 974 reviews
Cleanliness: 8.53
Service: 8
Location: 9.04
Room Quality: 8.49
Amenities: 9.52
Value for Money: 9.48
Food and Beverage: 7.53
Overall Experience: 9
W
Wayne • couple • ca
10
2026-05-30 • via Nuitee
A
Adil • couple • ca
8
I would recommend it to a friend
Pros:

The location

Cons:

I couldn't watch TV

2026-05-27 • via Nuitee
A
Anoop • family_with_children • ca
10
2026-05-25 • via Nuitee
S
Stephanie • solo_traveller • ca
10
Pros:

Wonderful stay staff were so welcoming.

2026-05-24 • via Nuitee
H
Hani • couple • ca
1
2026-05-22 • via Nuitee
A
ali • solo_traveller • ca
9
2026-05-21 • via Nuitee
L
Laura • couple • ca
10
Comfortable stay
Pros:

Very comfortable bed, clean room

Cons:

There were 3 individuals next beside building next to parking lot who were clearly homeless and one was passed out from drug use or alcohol making us reluctant to want to leave our car

2026-05-19 • via Nuitee
C
Cindy • family_with_children • ca
7
It was good other then our neighbours were loud
2026-05-18 • via Nuitee
L
Lulette • extended_group • ca
9
One of the best hotel around Calgary
2026-05-18 • via Nuitee
J
Jessica • family_with_children • ca
9
2026-05-17 • via Nuitee
J
Juanita • family_with_children • ca
9
Great hotel
Cons:

Pillows were uncomfortable

2026-05-14 • via Nuitee
P
Pr Alexandre • family_with_children • ca
9
Pros:

Everything

Cons:

None

2026-05-12 • via Nuitee
R
Renz Martin • family_with_children • ca
10
2026-05-11 • via Nuitee
K
Katelyn • family_with_children • ca
10
2026-05-11 • via Nuitee
B
Barb • solo_traveller • ca
10
Pros:

Great service. Attentive staff. Great food in the pub. Room was very clean.

2026-05-10 • via Nuitee
S
Shannon • couple • ca
10
Great staff wonderful place to stay.enjoyable
Pros:

The staff are amazing.

2026-05-06 • via Nuitee
D
Del • solo_traveller • ca
8
2026-05-06 • via Nuitee
M
Mohamed • family_with_children • eg
7
2026-05-02 • via Nuitee
C
caroline • couple • ca
9
2026-05-01 • via Nuitee
D
Damilola • family_with_children • ng
9
Pros:

The ambience and view in the room was good. Quiet and no disturbance during the visit

Cons:

It was stressful to check in as I needed to have the card physically to make a booking, and I was not with the card, assuming I had already booked online

2026-04-27 • via Nuitee